34 Cloud Telephony Jobs

As a Zoho One & IT Systems and Software Specialist at Concretia Rock Products Pvt. Ltd., your role is crucial in driving the organization's digital transformation journey by leveraging Zoho One and coordinating the adoption of additional software solutions. You will play a key role in ensuring smooth implementation, integration, training, and ongoing support for the software ecosystem. You should be curious, adaptable, and willing to explore new technologies to enhance organizational workflows. **Key Responsibilities:** - **Zoho One Utilization & Optimization** - Understand organizational workflows & processes and map them into Zoho One applications for maximum efficiency. - Conduct a gap an...

Are you a driven sales professional with a passion for Customer Experience and emerging tech like Voice AI and Conversational AI Vion Consulting is redefining the way businesses connect with their customers and is seeking someone like you with 4-5 years of proven experience in IT Sales, particularly in the Customer Experience (CX) and Contact Center domain. **Key Responsibilities:** - Drive end-to-end sales cycles for CX and AI-driven solutions - Build and grow relationships with key clients and decision-makers - Identify new business opportunities within existing and new accounts - Stay updated on trends in Voice AI, Conversational AI, and CX tech - Collaborate with pre-sales/tech teams to ...

Key Responsibilities: Integrate and manage voice APIs from Exotel, ElevenLabs, and similar platforms. Implement IVR systems , call routing, recording, and analytics features using cloud telephony. Build scalable backend modules to support real-time voice applications . Work with AI voice synthesis platforms (like ElevenLabs) for text-to-speech and voice cloning implementations. Configure and troubleshoot SIP trunks , call flows , webhooks , and event callbacks . Collaborate with product and engineering teams to enhance user voice experiences across our platforms. Monitor voice systems for reliability, latency, and performance, and ensure compliance with telecom regulations. Required Skills a...

We are seeking a dedicated Zoho One & IT Systems Implementation Specialist to assist our organization in fully leveraging Zoho One and its suite of applications, while also overseeing the adoption of additional software solutions. This position plays a vital role in propelling our company's digital transformation journey by ensuring seamless implementation, integration, training, and continuous support for our software ecosystem. The ideal candidate for this role will not only possess expertise in Zoho One but also exhibit curiosity, adaptability, and a willingness to explore new technologies such as cloud telephony, field tracking solutions, and marketing automation tools. Key Responsibilit...

Position: Manager/Senior Manager Call Center IT & Dialer Operations Location: Dadar, Mumbai Work Mode: Work from Office Experience: 1015years Role Overview We are looking for an experienced professional to lead the IT and Dialer Management function for our call center operations. The ideal candidate will be responsible for end-to-end setup, configuration, and management of call center technology infrastructure , ensuring seamless operations, compliance, and performance optimization. Key Responsibilities 1. Call Center Setup & Infrastructure Management Lead the planning and execution of new call center setup , including IT infrastructure, network, and telephony systems. Evaluate and deploy di...

Job Description Key Result Areas: Responsible to get OB from Value Added Voice Services like - Smart Flo & Omni Channel Conduct Webinars and training on VAS products for Sales, FOS and Partner Share Market Intelligence to HQ Product Team - Customer Insights, Competition Benchmarking etc. Capability presentation to Large / Medium customer, make product value propositions, demo to customer and support sales team in deal closure. Qualification & Experience Strong technical commercial knowledge & experience of assigned products Advance level understanding of technology landscape, products, and trends Product Understanding along with regulations Understanding of customer segment and key use case ...

You will be joining Angel One Limited, a leading Fintech company in India that offers broking services, margin trading facility, research services, depository services, investment education, and distribution of third-party financial products. The company is on a mission to become the No. 1 fintech organization in India with a focus on building personalized financial journeys for its 2 crore+ registered clients. Angel One is known for onboarding over 800k new clients every month in the current financial year, utilizing new-age technologies such as AI, Machine Learning, and Data Science. As a Lead: CRM, Automation & CC Support Operations at Angel One in Mumbai, your role will involve taking en...

We are seeking VoIP engineer, who can manage VoIP Switches and VoIP PBX Systems. Candidate should have a deep knowledge in the Contact Center System and Business Communication System. and capable of handling business customers as well.

Sales of enterprise telecom products: Leased Lines, Broadband,MPLS, Point-to-Point, and Fiber Connectivity. Develop industry-specific targeting strategies Prepare customized proposals, conduct product demos, and negotiate B2B pricing/contracts. Required Candidate profile Generate and manage high-quality leads through B2B visits, references, telemarketing, and fieldwork. Understanding of connectivity products, LAN/WAN networking, cloud, and IT infrastructure solutions

Are you a driven sales professional with a passion for Customer Experience and emerging tech like Voice AI and Conversational AI Vion Consulting is redefining the way businesses connect with their customers and is seeking an individual with 4-5 years of proven experience in IT Sales, particularly in the Customer Experience (CX) and Contact Center domain. In this role, you will be responsible for driving end-to-end sales cycles for CX and AI-driven solutions, building and nurturing relationships with key clients and decision-makers, identifying new business opportunities, and staying informed about trends in Voice AI, Conversational AI, and CX tech. Collaboration with pre-sales and tech teams...

Looking for an Asterisk Support Engineer (13 yrs exp) in Meerut. Role involves troubleshooting, VoIP/SIP support, customer assistance, and system maintenance. PHP, Node.js & database skills preferred. Health insurance Mobile bill reimbursements

NCR Atleos Network and Security Engineer role provides second level technical trouble support and the processing of alerts that could be the first sign of network and security incidents. The analyst is expected to have a solid understanding of basic network security that consists of the following but is not limited to firewalls, Switches, Wireless, VPN concentrators, SSL-VPN devices, IPS, reverse proxies, etc. The individual in this position will focus on network security and connectivity between NCR and non-NCR devices (customers, partners, Internet.) This position will be supporting remote site networks including secured segments in this remote networks. Overview Primary responsibility for...

Responsibilities: * Manage end-to-end sales process from lead generation to close deal. * Close deals through effective communication skills. * Generate leads via cold calling and SMS campaigns. Cafeteria Health insurance Maternity policy Sales incentives Leave encashment Gratuity Provident fund Maternity leaves Paternity leaves

As a Unified Communications Engineer at Dassault Systmes in Pune, Maharashtra, you will have the opportunity to unlock your potential with a global leader in Scientific Software Engineering. In this role, you will collaborate with the WW Unified Communications team, specializing in various Collaboration Services such as Cisco Telephony, call center operations, and cloud telephony solutions. Reporting to the APAC UC Manager, you will play a key role in supporting and enhancing the corporate Unified Communication services, including Zoom Phone and Cisco Telephony. Working as part of a diverse team spread across Europe, Asia, and the US, you will be responsible for the daily administration oper...

Location - Vikhroli Shifts- Rotational PRIMARY RESPONSIBILITIES Provide first-level technical support for IP telephony systems (Genesys and Cisco Cloud) Troubleshoot and resolve issues related to Genesys and Cisco Cloud platforms. Assist end-users with configuring and utilizing telephony features. Document and escalate complex issues to higher-level support as necessary. Collaborate with L2/L3 teams to ensure timely support and issue resolution. Stay informed about industry trends and updates related to IP telephony technologies. Collaborate with vendors for issue resolution and system enhancements. Conduct training sessions for end-users on telephony features. Team works on 24x5 basis. Team...

As a Sales Manager / Business Development Manager in US Shift at Vitel Global Communications Pvt Ltd, located in Hyderabad, India, you will play a crucial role in driving the company's growth by focusing on B2B sales of VoIP services in the US market during night shifts aligned with US business hours. With a minimum of 7 years of experience in B2B sales within the VoIP or Unified Communications industry, you will be tasked with creating new business opportunities, fostering robust client relationships, and finalizing deals to enhance Vitel Global's revenue streams. Your contribution will not only involve direct sales activities but also extend to identifying and targeting new market segments...

GenesysPureConnect /GenesysCloud telephony0 Responsibilities: Providing support for allGenesysPureConnect /GenesysCloud telephony systems, including Dialer, Decisions, QMS, Interaction subsystems, WEM, Architect, reporting and handler development Working closely with other engineers to troubleshoot and resolve complex problems (some after- hours and on-call work required) Providing thought leadership and help develop telephony best practices and preferred methods Have a comprehensive telephony background and thorough understanding of SIP, VOIP, & QoS Researching, evaluating, and recommending architectural improvements and new technologies Identifying and proposing strategies around technical...

We are expanding our unified communications and contact center practice, and are looking to hire specialists for Zoom Phone and Zoom Contact Center. The roles are open to both full-time employees and contractors with proven experience in Zoom platforms. 1. Zoom Phone Specialist Responsibilities: Configure and deploy Zoom Phone for global clients (multi-site, multi-location). Manage call queues, auto-attendants, user provisioning, and routing. Handle number porting, SIP trunk setup, and E911 compliance. Support Zoom Rooms, desk phones, and hybrid PBX integrations. Analyze call logs and resolve VoIP or call quality issues. Key Skills: 24+ years of Zoom Phone or equivalent UCaaS experience (e.g...

Roles and Responsibilities : Develop and execute sales strategies to achieve revenue targets through direct sales of cloud-based solutions to enterprise customers. Build strong relationships with key decision-makers at target accounts, understanding their needs and identifying opportunities for growth. Collaborate with cross-functional teams (pre-sales, marketing) to develop effective pitches and presentations for prospective clients. Analyze market trends, competitor activity, and customer feedback to inform sales strategy. Job Requirements : 5-15 years of experience in B2B sales or solution sales in the IT industry. Proven track record of success in business development, CRM sales, ERP/Saa...

Why to Join ALARIC VENTURES Known as career builders and paymasters. Best and unbeatable benefits for the employees. Effective career and financial progression system. Most organic and friendly work environment. Plethora of success and growth stories. Position Overview: We are looking for a highly motivated and enthusiastic Individual for System Engineer for our US clients infrastructure management. The Engineers provide frontline support for incident resolution, ticket triage, call routing issues, IVR updates, and MACD (Move, Add, Change, Delete) tasks . Operating in a 24x7 environment , they ensure seamless service operations and user support. Required skills: Monitor and manage Amazon Con...

The role involves developing presales strategies for CPaaS - Voice, driving business growth, and meeting revenue targets. It focuses on crafting tailored techno-commercial solutions to address enterprise customer needs and deliver tangible business

Were Hiring Telecom enterprise sales Specialist! Looking to add a driven and experienced End To End Telecom Sales professional to our growing t team! Role: Telecom Enterprise Sales B2B Experience: 2+ Years (Preferably in Telecom Like Network, MPLS, ILL, Cpaas, IOT, Cloud Services, Data center, Cyber security, Cloud, Security Sales) Location: Noida Join Time: Immediate joiners preferred Work Location - Noida 62 Near By Metro station Job Responsibilities : Engage with identified Enterprise/SMB accounts provided by Telecom in India region with ability to work in a complex environment. Demonstrate a high degree of knowledge of the clients products (Network, Cloud, Security & Unified communicatio...

Opening In IT Demand generation Or End to End Enterprise B2B Sales In Telecom ,Cloud Telephony Sales ,Fixed day Shift ,5 Days Working -Sat-Sun Fixed OFF Work Location - Noida 62 Near By Metro station Job Responsibilities : Engage with identified Enterprise/SMB accounts provided by Telecom in India region with ability to work in a complex environment. Demonstrate a high degree of knowledge of the clients products (Network, Cloud, Security & Unified communication), license/services offerings, and software etc. Account Mapping in terms of Decision makers and influencers for defined product line of Telecom Convert campaign leads into sales opportunities through tele contact with customers. Inter...

. Lead generation through cold calls, acquaintances and social media Independently pursue and prospects into customers, account management, retention, cross-sell + upsell Knowledge of UcaaS / CPaaS industry • Develop alliances and partnership Provident fund

Should look after entire East market for BPM Business. Responsible for managing strategic accounts & it's growth. Generating revenue from verticals such as Robotics, Cyber security and other digital solutions. Whatsapp CV with photo @9330365837 Required Candidate profile A self motivated, deadline-committed, goal-driven & result-oriented 'business development' professional with 10yrs+ experience & a proven track record of excellence in SaaS, BpaaS, Cloud Telephony.