Job
Description
EdTerra Edventures is India's largest student education travel company that integrates curriculum-based learning with fun and immersive journeys. They empower students with essential 21st-century skills, impacting over 70,000 students through collaborations with 130+ top schools in India. With offices in Mumbai, Hyderabad, and headquarters in New Delhi, EdTerra is dedicated to providing exceptional educational experiences. As a Domestic Operations Manager at EdTerra Edventures, your role is crucial in overseeing and managing the operational aspects of domestic educational journeys. Your primary responsibilities include: - Journey Planning and Execution: - Oversee end-to-end operational planning and execution of domestic educational tours. - Collaborate with the Product and Sales teams to align journey designs with educational objectives. - Ensure adherence to safety standards and quality guidelines. - Cost Management and Budgeting: - Control costs related to transportation, accommodation, food, and other logistics. - Optimize vendor negotiations to maintain budget efficiency. - Monitor expenses and maintain profitability for each tour. - Team Coordination and Leadership: - Manage and lead the domestic operations team, including Tour Coordinators and Support Staff. - Facilitate training and development programs to enhance team performance. - Vendor and Stakeholder Management: - Build and maintain strong relationships with vendors, partners, and other stakeholders. - Ensure timely and efficient communication to resolve operational challenges. - Customer Experience and Safety Compliance: - Ensure exceptional customer experiences by addressing student and school requirements. - Implement safety protocols and manage emergency situations effectively. - Process Improvement and Reporting: - Continuously improve operational processes for efficiency and effectiveness. - Generate detailed reports on operational performance, budgets, and customer feedback. Qualifications and Requirements: - Bachelor's degree in Business Administration, Travel & Tourism Management, or a related field. - 5+ years of experience in operations management, preferably in the travel or education sector. - Strong leadership and team management skills. - Excellent organizational and problem-solving abilities. - Proficiency in budget management and cost optimization. - Outstanding communication and negotiation skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Preferred Skills: - Experience in educational travel or student tours is highly desirable. - Familiarity with safety regulations and risk management practices. - Knowledge of travel logistics, vendor management, and customer service. Join EdTerra Edventures to be a part of India's leading student education travel company and make a meaningful impact on student learning and growth. You'll work in a collaborative and dynamic environment with competitive compensation and growth opportunities. EdTerra Edventures is India's largest student education travel company that integrates curriculum-based learning with fun and immersive journeys. They empower students with essential 21st-century skills, impacting over 70,000 students through collaborations with 130+ top schools in India. With offices in Mumbai, Hyderabad, and headquarters in New Delhi, EdTerra is dedicated to providing exceptional educational experiences. As a Domestic Operations Manager at EdTerra Edventures, your role is crucial in overseeing and managing the operational aspects of domestic educational journeys. Your primary responsibilities include: - Journey Planning and Execution: - Oversee end-to-end operational planning and execution of domestic educational tours. - Collaborate with the Product and Sales teams to align journey designs with educational objectives. - Ensure adherence to safety standards and quality guidelines. - Cost Management and Budgeting: - Control costs related to transportation, accommodation, food, and other logistics. - Optimize vendor negotiations to maintain budget efficiency. - Monitor expenses and maintain profitability for each tour. - Team Coordination and Leadership: - Manage and lead the domestic operations team, including Tour Coordinators and Support Staff. - Facilitate training and development programs to enhance team performance. - Vendor and Stakeholder Management: - Build and maintain strong relationships with vendors, partners, and other stakeholders. - Ensure timely and efficient communication to resolve operational challenges. - Customer Experience and Safety Compliance: - Ensure exceptional customer experiences by addressing student and school requirements. - Implement safety protocols and manage emergency situations effectively. - Process Improvement and Reporting: - Continuously improve operational processes for efficiency and effectiveness. - Generate detailed reports on
