Travel Manager

Job Description

Role Overview: We seek a seasoned professional with 10–15 years of extensive experience in the travel and tourism industry. The candidate should bring a minimum of 5 years of hands-on expertise with airline reservation systems and comprehensive management of visas and tour packages. This role demands proven leadership at the middle management level in a dynamic travel agency or hospitality environment, with a particular focus on aviation services. Key Responsibilities: 1. Agency Leadership: * Full management of a well-established IATA-certified air travel agency. * Oversee all operations, ensuring exceptional service delivery and operational efficiency. 2. Client Services: * Handle travel requirements for high-profile clients and owners with discretion and professionalism. * Provide competitive quotations for airfares and optimize routings to meet client preferences. * Manage end-to-end visa processes, including applications for various countries, Indian passport issuance and renewals, and travel insurance arrangements. 3. Business Development: * Actively pursue new business opportunities by visiting prospective clients and nurturing existing client relationships to gather feedback and ensure satisfaction. * Represent the agency at industry events and client meetings to strengthen partnerships and enhance visibility. 4. Operational Excellence: * Ensure proper and timely billing and collection of payments. * Facilitate prompt and accurate payments to airlines and other vendors. * Oversee yearly renewal of applicable licenses, bank guarantees, and compliance with regulatory requirements. Qualifications and Skills: * Bachelor's degree in Hospitality, Tourism, Business Management, or a related field. A Master's degree or professional certifications in travel and tourism management is an advantage. * Expertise in global airline reservation systems (e.g., Amadeus, Sabre, Galileo). * Strong understanding of visa processes, international travel regulations, and insurance requirements. * Exceptional interpersonal and negotiation skills with a customer-first mindset. * Proficiency in financial management related to billing, collections, and vendor payments. * Excellent organizational and multitasking capabilities in a high-pressure environment. * Willingness to travel locally and internationally for client meetings and business opportunities. Show more Show less