Position: Sr. Executive / Manager (Travel Desk) Location: Sancoale, Goa. Reporting to: Director / Head (Operations) Job Type: Full-Time Experience Required: 3-5 Years in a similar role Salary: As per industry standards Role Overview We are seeking a proactive and detail-oriented professional to manage our in-house Travel Desk. The role includes handling all aspects of domestic and international travel arrangement for in house employees, customers, guests, public and VIPs. The role includes responsibilities like ticketing, visas, hotel bookings, travel insurance, leisure and business travel planning for individuals and group across age categories – Children, Young adults, adults and senior citizens. Key Responsibilities Plan and manage end-to-end travel arrangements (air, rail, bus) for business and personal travel. Handle visa documentation, processing, and follow-ups for various countries, including U.S.A, EU, UAE. SEAN, Schengen countries, etc. Book accommodation – hotels, service apartments, resorts – as per travel and budget requirements. Provide tailored travel itineraries for different age groups (Children, adults, elderly) incorporating events, sightseeing, and activities, including meet & greet, local transport, etc. Handle charters, both fixed wing and choppers (both owned and rented), maximizing revenue. Liaise with travel vendors, ticketing agents, consulates, and service providers. Maintain and track travel expenses, ensure cost – effective bookings and optimize travel budgets. Ensure compliance with company travel policies and safety standards. Coordinate emergency travel changes, cancellations, refunds and rescheduling. Handle travel insurance and medical / travel emergency assistance arrangements. Guide Marketing efforts, to get customers from the general public, other corporates and HNI clients. Qualifications Bachelor’s Degree in Travel & Tourism, Hospitality, or related field. A diploma or MBA in travel / Tourism / Hospitality is a plus. Other Skills Strong proficiency in English and ideally at least one more language (e.g., Hindi, or a foreign language like French, Spanish, or German for International coordination). Excellent computer Skills, including knowledge of Microsoft Office (Word, Excel, PowerPoint) and email communication tools. Multitasking under pressure with attention to detail. Excellent negotiation skills with vendors and service providers. Knowledge of Global Travel Trends, Visa Rules and cultural considerations. Certifications IATA Certification (International Air Transport Association) – e.g., IATA Foundation in Travel & Tourism. GDS (Global Distribution System) Training – Proficiency in one or more systems like Amadeus, Galileo, Sabre, or Worldspan. Visa Documentation Training – Certification from a recognized travel institute or Visa Consultancy firm. Hotel & Travel Booking Platform Training – Experience or Certification in platforms like Booking.com, Expedia, MakeMyTrip, or corporate tools like concur. Optional: Customer Service or Soft Sills Certification – For handling client interactions with courtesy and professionalism. Experience 3-5 Years of relevant experience in corporate travel desk operations or a travel agency handling both business and leisure travel. Proven experience with: Domestic & International Ticketing (air, rail, bus). Visa application and processing for multiple countries. Hotel reservation across various platforms. Planning customized itineraries that include events, sightseeing, and activities for varied age groups. Familiarity with corporate travel policies, budgeting, and travel insurance. Experience in coordinating group travel, family tours, and VIP arrangements. Ability to handle last minute changes, cancelation, or emergencies with agility. Strong vendor network – airlines, hotels, visa agents, local transport providers. The ideal candidate should be able to carry out the responsibilities outlined above and build his own team, which will be a profit centre for the company with revenue targets and sales growth. Show more Show less
Position: Travel Manager (Travel Desk) Location: Sancoale, Goa. Reporting to: Director Job Type: Full-Time Salary: As per industry standards Role Overview We are seeking a proactive and detail-oriented professional to manage our in-house Travel Desk. The role includes handling all aspects of domestic and international travel arrangement for in house employees, customers, guests, public and VIPs. The role includes responsibilities like ticketing, visas, hotel bookings, travel insurance, leisure and business travel planning for individuals and group across age categories – Children, Young adults, adults and senior citizens. Key Responsibilities Plan and manage end-to-end travel arrangements (air, rail, bus) for business and personal travel. Handle visa documentation, processing, and follow-ups for various countries, including U.S.A, EU, UAE. SEAN, Schengen countries, etc. Book accommodation – hotels, service apartments, resorts – as per travel and budget requirements. Provide tailored travel itineraries for different age groups (Children, adults, elderly) incorporating events, sightseeing, and activities, including meet & greet, local transport, etc. Handle charters, both fixed wing and choppers (both owned and rented), maximizing revenue. Liaise with travel vendors, ticketing agents, consulates, and service providers. Maintain and track travel expenses, ensure cost – effective bookings and optimize travel budgets. Ensure compliance with company travel policies and safety standards. Coordinate emergency travel changes, cancellations, refunds and rescheduling. Handle travel insurance and medical / travel emergency assistance arrangements. Guide Marketing efforts, to get customers from the general public, other corporates and HNI clients. Qualifications Bachelor’s Degree in Travel & Tourism, Hospitality, or related field. A diploma or MBA in travel / Tourism / Hospitality is a plus. Other Skills Strong proficiency in English and ideally at least one more language (e.g., Hindi, or a foreign language like French, Spanish, or German for International coordination). Excellent computer Skills , including knowledge of Microsoft Office (Word, Excel, PowerPoint) and email communication tools. Multitasking under pressure with attention to detail. Excellent negotiation skills with vendors and service providers. Knowledge of Global Travel Trends, Visa Rules and cultural considerations. Certifications IATA Certification (International Air Transport Association) – e.g., IATA Foundation in Travel & Tourism. GDS (Global Distribution System) Training – Proficiency in one or more systems like Amadeus, Galileo, Sabre, or Worldspan. Visa Documentation Training – Certification from a recognized travel institute or Visa Consultancy firm. Hotel & Travel Booking Platform Training – Experience or Certification in platforms like Booking.com, Expedia, MakeMyTrip, or corporate tools like concur. Optional: Customer Service or Soft Sills Certification – For handling client interactions with courtesy and professionalism. Experience 3-5 Years of relevant experience in corporate travel desk operations or a travel agency handling both business and leisure travel. Proven experience with: Domestic & International Ticketing (air, rail, bus). Visa application and processing for multiple countries. Hotel reservation across various platforms. Planning customized itineraries that include events, sightseeing, and activities for varied age groups. Familiarity with corporate travel policies, budgeting, and travel insurance. Experience in coordinating group travel, family tours, and VIP arrangements. Ability to handle last minute changes, cancelation, or emergencies with agility. Strong vendor network – airlines, hotels, visa agents, local transport providers. The ideal candidate should be able to carry out the responsibilities outlined above and build his own team, which will be a profit centre for the company with revenue targets and sales growth
As a Travel Manager at our organization, you will be responsible for managing the in-house Travel Desk efficiently and effectively. Your primary role will involve coordinating and organizing travel arrangements for a diverse range of individuals, including employees, guests, customers, and VIPs. You will handle various aspects of travel planning, such as ticketing, visa processing, accommodation bookings, travel insurance, and itinerary customization for different age groups. Your key responsibilities will include planning and managing end-to-end travel arrangements for both business and personal purposes, handling visa documentation and processing for multiple countries, booking suitable accommodations as per travel requirements and budget constraints, creating tailored travel itineraries incorporating events and activities for different age categories, liaising with travel vendors and service providers, tracking travel expenses to ensure cost-effective bookings, and ensuring compliance with company travel policies and safety standards. To excel in this role, you should possess a Bachelor's Degree in Travel & Tourism, Hospitality, or a related field, while a diploma or MBA in travel-related fields would be advantageous. Strong proficiency in English and knowledge of an additional language, excellent computer skills, multitasking abilities under pressure, negotiation skills, and knowledge of global travel trends and cultural considerations are essential. Furthermore, holding certifications such as IATA Certification, GDS Training, Visa Documentation Training, and experience with hotel and travel booking platforms would be beneficial. You should have 3-5 years of relevant experience in corporate travel desk operations or a travel agency, with expertise in ticketing, visa processing, hotel reservations, itinerary planning, and group travel coordination. The ideal candidate will be capable of fulfilling the responsibilities outlined and building a proficient team to drive revenue growth and achieve sales targets.,