1013 Transition Management Jobs - Page 39

If you like transforming and impacting the business and the process, with a passion for accounting, reporting and analysis and innovation, this could be your chance to make your mark in the energy industry. You will grow in a supportive team that champions process custodianship, improvement and transformation, projects and portfolio management and product ownership, in support of R&As aspiration of becoming an Accounting and Insights Powerhouse. Where you fit in The Downstream Reporting & Analysis (R&A) Organisation is a team providing accurate, timely and insightful finance and accounting and analysis to deliver more and cleaner energy solutions. Within the Downstream Reporting & Analysis is the Process Excellence Team which is responsible for leading and guarding the process, covering Planning and Appraisal (PAR), Finance Accounting and Controlling (FAC), and Period End (PE), for different Classes of Business (COB) (namely Mobility, Lubricants, Low Carbon Solution, Products and Chemicals). This role will report to the global Downstream Process Excellence Manager and is directly responsible for projects delivery, working closely through cross-horizontal collaboration and integration with the R&A Downstream Operations Teams Controllers and PAR, Process Owners Team, MI Centre of Excellence (COE), Finance in the Business (FitB), Process Digital Interface and other teams within Shell. Whats the role? The DS Process Excellence Lead is responsible for leading the delivery of Efficiency, Effectiveness, Finance Digital Core, and/or Governance portfolio of projects, leading various Operations Teams towards realizing efficiency opportunities and/or strengthening process effectiveness and governance. Manage initiatives, covering from ideation and opportunity building, demand management, design and build, implementation/delivery, go-live, to hyper-care: Specific projects and initiatives may fall and/or overlap within the functions of planning and appraisal, financial accounting and controlling, financial closing/period-end activities. Specific projects and initiatives may be standalone projects directly local to Downstream, or as part of a portfolio/program mandated by Group due to data, systems, and/or business changes (as in the case of growth investments and divestments). Specific projects and initiatives may lead and managed as part of the direct scope of Process Excellence, and/or as a portfolio/program managed in collaboration with R&A Operations Teams, MI COE, Finance in the Business, other PE teams within and beyond R&A, etc. Lead the change management, readiness (people, process, and/or systems, as applicable) and delivery reporting requirements of the projects and initiatives, to ensure optimal visibility, timely senior sponsorship and support, sufficient insights at decision review boards (DRB) as required, as well as appropriate resourcing and capabilities, among others, from ideation to hyper-care and stabilization. Lead the project requirements profiling, business and process impact assessments, and risk management assessments, and subsequently communicate such to proper levels of sponsorships and stakeholders. Identify and execute pivotal projects that enhance effectiveness and efficiency through collaborative efforts with PAR, and Solution (MI COE, IT, etc.) teams. Serve as the custodian of existing processes, seeking opportunities to optimize them with streamlined interfaces and structures while mitigating risks. Conduct comprehensive impact assessments of changes affecting the process, align with key stakeholders on potential impacts, and meticulously document the outcomes. Adhere to the Demand Management model in the acceptance and prioritization of new demands. Understand the implications of system transitions (CFIN, S4, NUCLEUS, etc.) on the R&A DS process, engage with Operations and Implementation teams at appropriate intervals, and ensure proper traction on key risks through collaborative efforts with all relevant stakeholders. Assess the prospective alterations to the PAR processes resulting from corporate reorganization, mergers, divestments, and integrations. Ensure the compliance to standard project management model in the execution and implementation of the key projects and initiatives. Exemplify leadership in driving transformative changes by leveraging robust Processes, People, and Systems. Augment the PE reputation by adhering to standardized procedures and ensuring effective communication with broader teams. Shall serve as pathfinder in data and knowledge management building specifically for value stream mappings, process documentation and socialization, among other knowledge management requirements. What we need from you? You will inspire people to make changes that will have a direct impact on our success. Furthermore, you will have: A Bachelors or Masters degree or Professional Qualification, in Business/Accounting/Finance with exceptional numeracy skills and experience. Finance Controlling, Accounting and Reporting experience is highly required min of 10 years related experience Excellent project or program management skills and experience to Create Value. Change management expertise and experience in a multi-project or portfolio level. Excellent oral and written presentation skills. Appreciation and understanding of Downstream Financial and Management Information Systems and Data Flows, as well as a passion for leveraging technology and automation. Passion for the Downstream Business, the Energy Transition, Powering Progress, and a curiosity for how the business delivers value.

Candidates with Min 3-4 years experience in F & A BPO Transitions is a must, core Transitions exp required with solutioning and implementation. Current experience should be end to end transitions. Email resume-ranju.t@consultingaxis.com Required Candidate profile 10+ years of experience, most of which should be in BPO environment. Project/Program Management exp with end to end solutioning/solution design implementation exp, Due diligence.

Role: The purpose of the role is to ensure effective implementation of transition tasks for client/account as per the transition plan. Do: Ensure effective transition as per project plan and timelines Implement transition plans and register new transitions - calendar and spreadsheet on the system Ensure transition tasks are in line with transition plans, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure proper program execution Confirm resource assignment for each transition and share details to finance to ensure correct setup of billing accounts Schedule required meetings as directed by the Transition Manager and document meeting minutes Conduct data extraction of hours spent per transition and tracking against planned budget Assist the transition lead in the assessment of technology transition proposals as and when required Support the transition lead to identify and characterize risks associated with the transition transfer project and determine steps needed to mitigate the risks Assist Transition lead with reviewing, identifying and assessing emerging requirements, technologies, capabilities, concepts, tactics, and teaming relationships in areas related to technology transition and transfer Interacting with various stakeholders and functional heads to articulate needs, identify, raise and drive closure of issues Prepare timely and accurate reports and dashboards as required by the stakeholders Develop and maintain dashboards, project progress and reporting in line with the standards of transition methodology and business needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Track and follow up with relevant stakeholder for timely updation and data management of transition parameters Maintain appropriate records of transition efforts, both successful and unsuccessful, to support overall program evaluations and lessons learned efforts Coordinate, draft, compile and prepare staff material, presentations, letters, memorandums, reports, or other documents related to the transition Stakeholder management Coordinate transition application efforts with appropriate stakeholders, and others who have a critical interest in or decision authority over the proposed transition Provide timely assistance in case of an escalation and support resolution of escalations/ issues Manager - Transitions is a person who needs to take multiple waves / tracks of a transition and execute the project end to end (from Transitions Initiation till Closure). This person reports into the transition leader and is responsible for internal and external reporting and tracking. Key goals of the transition manager are to complete the projects within the given timelines and budgets while ensuring customer satisfaction Manage active transitions as assigned. Be the customer's SPOC for all questions, decisions, actions and updates as applicable. Support the project as the first escalation point for internal and customer issues. Drive governance calls and meetings for internal and customer updates. Plan for, conduct and manage relevant trainings to be delivered to transitions team. Participate in / conduct assessments to gauge the training needs of the team. Understanding strategic business objectives of the customer and facilitating the definition of project scope, goals and deliverables. Participate in creation and review of transition solutions for RFPs / RFIs and any other pre sales support as needed. Identifying and defining business case; defining project tasks and resource requirements; developing detailed project charter, project plan and transition plan depending on solution complexity, priorities and deliverables. Combining process migration activities along with IT implementation Gives customer distinct advantage as vendor manages both IT as well as the operations Optimization of the transition methodology reduce time, reduce costs, reduce risks, retain/ improve quality. Responsible for risk management understand the business and operational risks and develop and execute mitigation plans. Responsible for driving process specific business continuity planning.

The ideal candidate will have a strong background in IT Services & Consulting. Roles and Responsibility Lead the development and implementation of Java API Microservices Integration solutions. Collaborate with cross-functional teams to identify and prioritize project requirements. Design and implement scalable and efficient microservices architecture. Ensure high-quality code and adhere to industry standards. Mentor and guide junior team members to improve their skills. Participate in code reviews and contribute to improving overall code quality. Job Requirements Strong knowledge of Java API Microservices Integration. Experience working on large-scale projects with multiple stakeholders. Excellent communication and leadership skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong problem-solving skills and attention to detail. Familiarity with agile methodologies and version control systems. Mandatory Skills: Delivery Management. Experience: 10 YEARS.

Role Purpose The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement Do 1. Lead automation roadmaps and strategies for various BUs Ensure complete understanding of requirements needed to implement automation of various accounts in BUs Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity Drive automation maturity in the shortlisted accounts to the next level Align the customers by showcasing Wipros capability to drive automation and ROI achievement for the customer Ensure contractual commitments for a particular project are met by understanding the scope and requirements Ensure the desired software and infrastructures are implemented required for automation Ensure scalable standards of dashboard and process support system for active automation monitoring Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance Come up with solution of the problems regarding automation persistent in development unit Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information Periodically review the project status completion vis-a vis the project plan and ensure successful roll out Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity Receive feedback from the customers and align resources internally to close all the gaps Mandatory Skills: Infrastructure Automation.Experience: 5-8 Years.

Responsibilities Work with the Service Delivery Team to understand their portfolio, business strategy, prioritization, etc. to facilitate quality service delivery. Work with IT Global Program Management Office and cross functional PMOs to define the approach Provide executive visibility to project, program, portfolio and functional level status, issues, risks, costs, etc. Provide information to IT Global Program Management Office so demand, financials, service and project delivery can be aggregated to the enterprise level Assist with FY Plan and Outlook activities Monitor and report on actual and projected spend to demonstrate function operates within FY Plan/Outlook function, portfolio and program/project levels. Assist in the implementation and embedding of process, methods and best practice into service delivery activities for the function, including project management, financial management, resource management, etc. Improve communications, content and transparency of information with key customers To qualify for the role you must have Degree at university level English language skills - excellent written and verbal communication 3+ years of experience, including demonstrated project management and financial management experience End to end understanding of IT life cycle (pipeline, resource, demand, project delivery, financial) Experience in end-to-end financial management plan, forecast, actual function, portfolio and program/project levels Very good understanding of service delivery related key performance indicators Project delivery experience in a similar IT environment Experience working in a global IT environment Business Analytic skills Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change Customer orientation and responsiveness Ability to deal efficiently with escalations and difficult situations/people under pressure Outstanding self-management , influence management , information presentation and interpersonal, communication Mandatory Skills: Technical Project Implementation.Experience: 3-5 Years.

Assistant Technical Manager The Role: This role is critical in ensuring compliance, optimizing asset management, driving engineering reliability, and upholding the highest standards in quality and regulatory compliance in partnership with the Facilities Manager As the Assistant Technical Manager, you will provide subject matter expertise in regulated environments, ensure adherence to our client specific and global standards, and act as a key liaison between delivery teams, the client, and partners. Duties Asset & Maintenance Management Implement the Asset Management strategy across the sites in alignment with the facility manager and account strategy Technical Leadership & Engineering Operations Provide daily technical direction to site teams, vendors, and contractors Client & Stakeholder Engagement Serve as the primary site-level technical point of contact Risk Management & Reliability Engineering Execute reliability engineering strategies to minimize equipment downtime Skills Required: Bachelor's degree in Mechanical, Electrical, or Facilities Engineering preferable Demonstrated engineering experience in pharmaceutical or medical device environments Experience managing compliance audits and CAPA investigations in regulated facilities Proficiency in CMMS and technical documentation systems Proven track record in reliability-centered maintenance and engineering risk mitigation Experience supporting ISO, or similar quality systems Strong technical leadership with ability to influence Detail-oriented with focus on compliance and procedural adherence Data-driven decision-making and problem-solving skills Excellent communication skills with ability to translate technical concepts to various audiences Scheduled Weekly Hours: 48

Role Purpose The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement Do 1. Lead automation roadmaps and strategies for various BUs Ensure complete understanding of requirements needed to implement automation of various accounts in BUs Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity Drive automation maturity in the shortlisted accounts to the next level Align the customers by showcasing Wipros capability to drive automation and ROI achievement for the customer Ensure contractual commitments for a particular project are met by understanding the scope and requirements Ensure the desired software and infrastructures are implemented required for automation Ensure scalable standards of dashboard and process support system for active automation monitoring Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance Come up with solution of the problems regarding automation persistent in development unit Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information Periodically review the project status completion vis-a vis the project plan and ensure successful roll out Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity Receive feedback from the customers and align resources internally to close all the gaps Mandatory Skills: Infrastructure Automation.Experience: 5-8 Years.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Process Transformation Consulting.Experience: 5-8 Years.

Role Quality and Process Excellence Lead Do Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Process Excellence initiatives for Large Engagements. Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen. Drive standardization practices and ensure strict compliance in internal and client defined processes. Ensure all process metrics are met. Lead consulting assignments and deliver business value to the customers through quality initiatives. Mandatory Skills: Quality.Experience: 5-8 Years.

Role: The purpose of the role is to drive and support transition for mega deals within own BU and contribute to the development of transition expertise within Wipro. Do: Lead efforts for effective onboarding of client projects across verticals within BU Understand the transition and guidelines developed for BU by Transition Head Develop understanding of domain and the verticals within to identify the trends and customer needs across geographies Understand the sales and delivery processes, onboarding risk areas and gaps in the current processes Support framework development and guidelines to support transitions for first 100 days of new projects as per Wipros Integrated Transition Framework (ITF) Understand the Wipro Transition methodology, standards and guidelines Understand multiple factors such as customer needs, region, language, cultural and financial aspects Build this understanding into developing relevant transition solutions and processes for the domain Detail out the interfaces, protocols for dependencies in the transition plan Identify tools and technology to support transitions Develop dashboards to effectively track data during transition Lead execution of transition solutions for mega deals within own BU Develop the overall transition plan for mega deals Review and translate the MSA KPIs into operational parameters and set up the overall engagement governance Conduct a detailed due diligence on the scope of work and specific areas to be transitioned Interact with client to deep dive into operational issues for effective execution Develop a high-level Transition plan highlighting dependencies, risks and issues Build a governance structure with client and Wipro stakeholders along with team structure with roles and responsibilities Execute the transition solutions for mega deals as per plan Ensure deployment of all key processes and document for data collection and tracking Ensure PMO Set up for Resource Onboarding (System tagging, BGV, NDA, desk allocation), Infra (Link VDI, Application access) and Induction and Knowledge management Track phase entry/exit criteria and other transition data and documents/ reports to establish Steady state readiness Identify red flags, highlight potential issues and manage escalations Review transition matrix across projects and verticals within BU to identify issues and areas for development within the sales and delivery teams Ensure effective closure of the transition with Go Live with complete handover to delivery Interact with customers during visits or RFP discussions to present Wipros transition capability Develop quality insights from multiple transitions to highlight trends and scenarios relative to customers and industry across geographies. Align the transition processes with the client feedback, industry trends and Wipro focus areas such as Agile transitions, reverse engineering tools and digital way of working. Participate in the Transition Council of Wipro and provide relevant inputs to strengthen the Wipro Transition methodology, standards and guidelines Mandatory Skills: IT Operations Management. Experience: 5-8 Years.

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process improvement tools and techniques. Ability to lead and motivate teams to achieve process goals.

About the Job We are currently seeking a Global Process Owner (Sr. Manager or AGM) - F&A , reporting directly to Head of Financial Services to join our F&A team based in Noida. Summary: The Global Process Owner (AGM) - F&A is a senior IC role in ensuring the efficiency, accuracy, and consistency of F&A processes across the entire organization. This role requires a strong understanding of F&A best practices, financial accounting principles, and a keen eye for continuous improvement. Responsibilities: - Process Design & Optimization: Develop, document, and maintain standardized intercompany processes aligned with global policies and best practices. Lead and participate in IC process improvement initiatives, leveraging methodologies such as lean, six sigma and automation tools (AI / RPA) - Risk Management: Identify and mitigate risks related to intercompany transactions, including transfer pricing, documentation, and compliance issues - Change Management: Lead change initiatives related to process updates, system upgrades, or organizational restructuring impacting intercompany activities. Drive transformational projects to centralize, rationalize, and enhance the IC framework - Governance & Compliance: Ensure adherence to internal policies, external regulations, and tax requirements related to intercompany transactions. Support internal & external audits related to IC balances and transactions - Stakeholder Collaboration: Act as the primary point of contact for intercompany process issues, working closely with GBS F&A, consolidation, and local operational teams across regions. Act as the SME and go-to person for all IC related matters and communicate process changes, best practices and new initiatives clearly & effectively across the regions - Performance Monitoring: Establish KPIs and metrics to monitor process effectiveness, identify bottlenecks / trends, and drive continuous improvement initiatives. Provide insightful analysis of IC balances, trends and variances to support accurate financial reporting & forecasting - System & Tool Management: Oversee the implementation and continuous improvement of ERP systems (Oracle Fusion) and tools supporting intercompany processes - Training & Support: Provide training, guidance, and support to regional teams to ensure consistent process execution About You Wed love to hear from you if your profile meets the following essential requirements: Profile (Skills, Experience & Qualifications): (i) Must Have Experience with ERP systems (e.g., Oracle Fusion, HFM, SAP). 14+ Post Qualification experience in Financial Accounting &Process Transformation Exposure to Automation tools RPA / BI / VB etc. Should be able to work in a rapidly changing and high-pressure work environment Knowledge of IFRS / GAAP Should have excellent leadership & communication skills Experience working in a global matrix environment. Good knowledge of MS office, like excel, Power point & word Experience to handle multiple projects, assign and multi-task to meet deadlines (ii) Nice to have Working experience in the oil & gas sector / EPC Industry Six Sigma Qualified Project Management certification Ability to extract various Dashboards related to project in terms of costing, cash flow, Manhours etc. Strong statistical & analytical skills, with proactive and inquisitive mind.

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process improvement tools and techniques. Ability to lead and motivate teams to achieve process goals.

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process improvement tools and techniques. Ability to lead and motivate teams to achieve process goals.

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process improvement tools and techniques. Ability to lead and motivate teams to achieve process goals.

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process improvement tools and techniques. Ability to lead and motivate teams to achieve process goals.

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process improvement tools and techniques. Ability to lead and motivate teams to achieve process goals.

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process improvement tools and techniques. Ability to lead and motivate teams to achieve process goals.

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process improvement tools and techniques. Ability to lead and motivate teams to achieve process goals.

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process improvement tools and techniques. Ability to lead and motivate teams to achieve process goals.

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes, with excellent analytical and problem-solving skills. Roles and Responsibility Manage and oversee the development and implementation of new processes. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process execution. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Minimum 6 years of experience in process management. Strong understanding of process management principles and methodologies. Excellent analytical, problem-solving, and communication skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Experience with process management tools and software. Strong leadership and team management skills.

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process improvement tools and techniques. Ability to lead and motivate teams to achieve process goals.

Events and Community Ambassador You will be responsible for creating and executing events that foster connection, engagement and pride while ensuring these events reflect the company's culture and values. Key Responsibilities: Developing and executing a calendar of workplace events and activation Creating annual programs for wellness initiatives, seasonal celebrations and recognition events Serving as main point of contact between internal stakeholders and external partners Managing event platforms and tools Tracking participation and engagement metrics Incorporating the clients brand identity into all events Sound like you Were looking for some who has: Valuable experience in hospitality, events in a client-facing role where youve represented a reputable organisation Excellent organisational skills with the ability to handle multiple priorities Strong communication abilities to build relationships with stakeholders and vendors Creative problem-solving skills that turn challenges into opportunities Relevant qualification in hospitality, events or a related field is desirable What to expect from us: As an organisation, we dont just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the Worlds Most Ethical Companies.

Minimum 2+ years of end-to-end BPO transition management experience. Must have Experience in handling due diligence, suctioning, process mapping, knowledge transfer, ramp-up, capacity planning, SLA setup, and governance. Internal and external strong stakeholder engagement along with ability to manage multiple transitions in parallel. Proficiency in MS Project, Visio, Excel, PowerPoint, and reporting is essential. Experience with Six Sigma or other process improvement methodologies and exposure to US insurance projects will be an added advantage. Contact Person: Ramya V