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5.0 - 8.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...
Posted 3 months ago
5.0 - 9.0 years
7 - 11 Lacs
Bengaluru
Work from Office
This role involves overseeing vendor operations, conducting audits, managing compliance documentation, and implementing best practices to ensure safe, efficient, and legally compliant transport services across all company locations. Ensure full compliance of employee transport operations with company policies, legal regulations, and safety standards. Conduct periodic audits of transport services, including vehicle fitness, driver credentials, route adherence, and safety equipment. Monitor and evaluate transport vendor performance against contractual SLAs and compliance KPIs. Maintain and regularly update transport compliance documentation, SOPs, and audit reports. Collaborate with cross-func...
Posted 3 months ago
3.0 - 6.0 years
5 - 9 Lacs
Mumbai
Work from Office
Key Responsibilities Establish direct relationship with the employees. Single Point of Contact of employees Respond and close all feedbacks within defined SLA Shares observations regarding any misalignment to defined guidelines of the area allocated Have periodic connects with all point of contact of different business to understand their perspective of service Execute employee engagement events & Participate in promotions in line with client expectations Report any concerns or patterns in employee feedback periodically to Assistant Manager Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Support in client specific initiative...
Posted 3 months ago
16.0 - 25.0 years
20 - 25 Lacs
Hyderabad
Work from Office
About The Role Skill required: Trust & Safety - Content management Designation: Delivery Lead Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years Language - Ability: English(Domestic) - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Ac...
Posted 3 months ago
16.0 - 25.0 years
18 - 22 Lacs
Mumbai
Work from Office
About The Role Skill required: NA - Business Transformation Designation: Business Transformation Senior Manager Qualifications: BE/BTech/Master of Business Administration Years of Experience: 16 to 25 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Visit us at www.accent...
Posted 3 months ago
13.0 - 18.0 years
15 - 20 Lacs
Mumbai
Work from Office
About The Role Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: BE/BTech/Master of Business Administration Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Visit us at www.accenture.com...
Posted 3 months ago
12.0 - 15.0 years
6 - 10 Lacs
Hyderabad
Work from Office
About The Role Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : Project Program & Portfolio Governance Good to have skills : NAMinimum 12 year(s) of experience is required Educatio...
Posted 3 months ago
16.0 - 25.0 years
20 - 25 Lacs
Jaipur
Work from Office
About The Role Skill required: Record To Report - Financial Consolidation & Close Operations Designation: Delivery Lead Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with ou...
Posted 3 months ago
16.0 - 25.0 years
20 - 25 Lacs
Mumbai
Work from Office
About The Role Skill required: Talent Acquisition - Talent Identification Designation: Delivery Lead Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Mandatory skills -Leadership and Team Manageme...
Posted 3 months ago
15.0 - 25.0 years
6 - 10 Lacs
Pune
Work from Office
About The Role Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : Project Program & Portfolio Governance Good to have skills : NAMinimum 15 year(s) of experience is required Educatio...
Posted 3 months ago
6.0 - 11.0 years
13 - 18 Lacs
Mumbai
Work from Office
Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the teams goal. The role is responsible for supporting the Head of Transition Governance in implementing the Transition methodology across India Services. Responsibilities Direct Responsibilities Support the Head of Transition Governance in implementing the Transition methodology across India Services. Apprising India Services BM teams & SPOCs of the Transition Methodology Manage and co-ordinate Transition governance structure, assisting the Head of Transition in the preparation and co-ordination of materials. Assist in the production of the Project/Programme F...
Posted 3 months ago
16.0 - 25.0 years
18 - 22 Lacs
Navi Mumbai
Work from Office
About The Role Skill required: NA - Business Transformation Designation: Business Transformation Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop tran...
Posted 3 months ago
5.0 - 10.0 years
15 - 22 Lacs
Faridabad, Gurugram, Delhi / NCR
Hybrid
Leading MNC for Transitions. Candidates with Min 3-4 years experience in Travel Vertical. BPO Transitions is a must, core Transitions exp required with solutioning and implementation. Currently in Operations will not be eligible. Required Candidate profile 10+ years of experience, most of which should be in BPO environment. Project/Program Management exp with end to end solutioning/solution design implementation exp, Due diligence.
Posted 3 months ago
2.0 - 7.0 years
6 - 10 Lacs
Coimbatore
Work from Office
About The Role Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Oracle Utilities Work and Asset Management Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : min 15 years of education Summary :As a Program/Project Management Representative for Oracle Utilities Work and Asset Management, you will be responsible for delivering business and technology outcomes for assigned programs, projects, o...
Posted 3 months ago
2.0 - 5.0 years
6 - 11 Lacs
Mumbai, Gurugram
Work from Office
MakeMyTrip (India) Pvt Ltd is looking for Implementation Professional to join our dynamic team and embark on a rewarding career journey Project Planning:Collaborating with stakeholders to define project goals, scope, and deliverables Developing detailed project plans, including timelines, resource allocation, and milestones Team Management:Leading and coordinating a team involved in the implementation process Assigning tasks, setting priorities, and ensuring team members are aligned with project objectives Execution Oversight:Monitoring the progress of the implementation to ensure that it aligns with the project plan Addressing issues and obstacles that may arise during the implementation ph...
Posted 3 months ago
6.0 - 10.0 years
0 Lacs
pune, maharashtra
On-site
As a Manager in the Revenue Cycle department with over 10 years of experience, your primary role will be to provide leadership and direction to the operations team. You will be responsible for ensuring that production and quality targets are met in accordance with SLAs across all teams. Your day-to-day responsibilities will include managing resources effectively through various shifts, overseeing capacity management, and ensuring staffing requirements are met on a daily basis. Additionally, you will be tasked with controlling attrition and shrinkage, as well as providing assistance during transition and ramp-up phases. You will be the main point of contact for clients, implementation teams, ...
Posted 3 months ago
1.0 - 10.0 years
0 Lacs
chennai, tamil nadu
On-site
The role requires someone with more than 10 years of experience in field sales of any product in the B2B space. You will be responsible for developing a client base and selling all Ricoh products and solutions, including Copiers, Printers, Multi-Functional Devices, Software Solutions & Managed Print Services (MPS). Candidates with prior experience in companies such as Ricoh, Canon, Xerox, Konica Minolta, Wep & HP are preferred. Your main responsibilities will include creating opportunities for Managed Print Services (MPS). You will need to create a sales plan for existing accounts and identify potential accounts in different verticals within the assigned region. It will be your responsibilit...
Posted 3 months ago
2.0 - 4.0 years
1 - 5 Lacs
Pune
Hybrid
So, what’s the role all about? Concierge will strive to deliver excellence in all conversations by connecting with leads to qualify or un-qualify them for our customers by engaging leads through SMS, and email. We ensure every lead we engage with is helped in an accurate and timely manner, while discussing their interests, over their preferred channel of choice. Conversations are handled with empathy, positivity, and a willingness to meet all their needs. Qualified leads are connected with our customers when they’re available for live transfers or through our call connect system. This position requires extensive computer experience as well as a thoughtful, quality driven approach to lead eng...
Posted 3 months ago
3.0 - 8.0 years
1 - 2 Lacs
Noida
Work from Office
Responsibilities Financial Negotiation & Budgeting: Lead financial negotiations with vendors to secure favorable terms and maintain cost-effective operations. Manage the centers budget, Contract and Agreement Management: Finalize agreements, including Master Service Agreements (MSA), Statements of Work (SOW), and Service Level Agreements (SLA) with vendors. Ensure all contracts align with the company s goals and operational capabilities. Supply Chain & Operations Management: Manage operational resources, including supplies, equipment, and infrastructure, ensuring that all are available and operational for seamless business functioning. Act as a checker if the agents and support staff like TL...
Posted 3 months ago
15.0 - 23.0 years
25 - 32 Lacs
Pune
Work from Office
Job Roles & Responsibilities: At least 10 years of Healthcare RCM Experience. Demonstrated leadership capabilities, including ability to organize and manage human resources to attain goals. Willingness to work US shifts. Expertise with MS Office tools like PowerPoint, Excel, etc. Preferred Qualification Any Graduate or above. Desired Skills: Develop the Operations strategy for the organization, keeping in mind the business requirements. Execute these innovative strategies to improve and secure business delivery. Drive and lead all the RCM and collection operations functions effectively with process improvements of existing processes. Performing operational due diligence for new prospective c...
Posted 3 months ago
2.0 - 5.0 years
4 - 7 Lacs
Mumbai
Work from Office
Job Title: FIN_Global Middle Office_AN Job Code: 10254 Country: IN City: Mumbai Skill Category: Finance Middle Office Description: Nomura Overview: Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further informati...
Posted 3 months ago
5.0 - 8.0 years
7 - 10 Lacs
Pune
Work from Office
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the worlds mostinnovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as theyprovide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days arethe same. This role involves the development and application of engineering practice and knowledge in defining, configuring and deploying industrial digital technologies (including but not limited to PLM and ...
Posted 3 months ago
7.0 - 12.0 years
9 - 14 Lacs
Hyderabad
Work from Office
We are looking for a skilled professional with 7 to 12 years of experience to join our team as a Manager - EBS Fin Functional in the IT Services & Consulting industry. The ideal candidate will have a strong background in finance and functional management, with excellent leadership skills. Roles and Responsibility Manage and oversee the implementation of financial modules within the EBS system. Collaborate with cross-functional teams to ensure seamless integration of financial systems. Develop and maintain financial reports, dashboards, and analytics to support business decisions. Provide training and support to end-users on financial systems and processes. Ensure compliance with financial re...
Posted 4 months ago
3.0 - 7.0 years
5 - 9 Lacs
Pune
Work from Office
We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Lead and motivate a team of process managers to achieve business objectives. Ensure compliance with industry stan...
Posted 4 months ago
3.0 - 7.0 years
5 - 9 Lacs
Mumbai
Work from Office
We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team...
Posted 4 months ago
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