1013 Transition Management Jobs - Page 36

Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : Project Portfolio Management Tools Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery, bring depth of expertise to a delivery engagement, and enhance marketplace reputation. You will shape client strategy, work directly with clients in a trusted advisor relationship, and implement technology best practice business changes. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems that apply across multiple teams Lead the team in implementing new technologies Develop strategies for optimizing project portfolio management tools Provide guidance on best practices for project delivery Professional & Technical Skills: Must To Have Skills: Proficiency in Project Portfolio Management Tools Strong understanding of project management methodologies Experience in implementing project portfolio management tools Knowledge of Agile and Waterfall project management frameworks Ability to analyze and optimize project portfolios Additional Information: The candidate should have a minimum of 15 years of experience in Project Portfolio Management Tools This position is based at our Bengaluru office A 15 years full-time education is required Qualification 15 years full time education

Skill required: Talent & HR - Talent Identification Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent & HR process.Assess current and future talent needs, identify mission-critical workforces, understand key workforce skills and competencies, and address talent gaps. this is for Delivery Lead role What are we looking for? this is for Delivery Lead rolethis is for Delivery Lead role Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shiftsthis is for Delivery Lead role Qualification Any Graduation

Role: The purpose of the role is to ensure effective implementation of transition tasks for client/account as per the transition plan. Do: Ensure effective transition as per project plan and timelines Implement transition plans and register new transitions - calendar and spreadsheet on the system Ensure transition tasks are in line with transition plans, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure proper program execution Confirm resource assignment for each transition and share details to finance to ensure correct setup of billing accounts Schedule required meetings as directed by the Transition Manager and document meeting minutes Conduct data extraction of hours spent per transition and tracking against planned budget Assist the transition lead in the assessment of technology transition proposals as and when required Support the transition lead to identify and characterize risks associated with the transition transfer project and determine steps needed to mitigate the risks Assist Transition lead with reviewing, identifying and assessing emerging requirements, technologies, capabilities, concepts, tactics, and teaming relationships in areas related to technology transition and transfer Interacting with various stakeholders and functional heads to articulate needs, identify, raise and drive closure of issues Prepare timely and accurate reports and dashboards as required by the stakeholders Develop and maintain dashboards, project progress and reporting in line with the standards of transition methodology and business needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Track and follow up with relevant stakeholder for timely updation and data management of transition parameters Maintain appropriate records of transition efforts, both successful and unsuccessful, to support overall program evaluations and lessons learned efforts Coordinate, draft, compile and prepare staff material, presentations, letters, memorandums, reports, or other documents related to the transition Stakeholder management Coordinate transition application efforts with appropriate stakeholders, and others who have a critical interest in or decision authority over the proposed transition Provide timely assistance in case of an escalation and support resolution of escalations/ issues Mandatory Skills: Transition Management.Experience: 8-10 Years.

Role Purpose The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement Do 1. Lead automation roadmaps and strategies for various BUs Ensure complete understanding of requirements needed to implement automation of various accounts in BUs Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity Drive automation maturity in the shortlisted accounts to the next level Align the customers by showcasing Wipros capability to drive automation and ROI achievement for the customer Ensure contractual commitments for a particular project are met by understanding the scope and requirements Ensure the desired software and infrastructures are implemented required for automation Ensure scalable standards of dashboard and process support system for active automation monitoring Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance Come up with solution of the problems regarding automation persistent in development unit Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information Periodically review the project status completion vis-a vis the project plan and ensure successful roll out Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity Receive feedback from the customers and align resources internally to close all the gaps Mandatory Skills: Infrastructure Automation.Experience: 5-8 Years.

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Informatica Big Data Edition Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. A typical day involves collaborating with cross-functional teams to gather insights, analyzing user needs, and translating them into functional specifications. You will engage in discussions to refine application designs and ensure alignment with business objectives, while also participating in testing and validation processes to guarantee the quality and effectiveness of the applications developed. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather and analyze requirements for application design.- Participate in the testing and validation of applications to ensure they meet specified requirements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Informatica Big Data Edition.- Strong understanding of data integration and transformation processes.- Experience with data modeling and database design.- Familiarity with ETL processes and tools.- Ability to troubleshoot and optimize application performance. Additional Information:- The candidate should have minimum 3 years of experience in Informatica Big Data Edition.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

ServiceNow Functional Expert / Business Process Consultant Location: PAN INDIA Role Summary: Serve as the bridge between Googles support and operations business processes and standard ServiceNow ITSM workflows. This role will assess / analyze existing 1P systems (i.e. internal ticketing systems) and design transition paths toward SN Incident, Case, Change, and Knowledge modules with minimal customization. Key Responsibilities: Map (and document where needed) current support ops workflows and data models Translate business requirements into SN-compatible process designs Design resolver flows, approval chains, and support group hierarchies Lead functional workshops with stakeholders and support teams Collaborate with Google product managers and BSAs to ensure fit-for-purpose designs Document all learnings / decisions. Conduct defined level of Knowledge Transfer back to a Googler on periodic basis Required Experience: 7+ years in ITSM process consulting or functional roles Expertise in SN modules: Incident, Change, Case, SAM, Knowledge Familiarity with large enterprise ops and legacy-to-SaaS migration strategies Excellent documentation, stakeholder engagement, and migration planning skills Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: ServiceNow - IT Service Management. Experience: 5-8 Years.

Role Quality and Process Excellence Lead Do Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Process Excellence initiatives for Large Engagements. Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen. Drive standardization practices and ensure strict compliance in internal and client defined processes. Ensure all process metrics are met. Lead consulting assignments and deliver business value to the customers through quality initiatives. Mandatory Skills: Member Inbound.Experience: 5-8 Years.

Responsibilities Work with the Service Delivery Team to understand their portfolio, business strategy, prioritization, etc. to facilitate quality service delivery. Work with IT Global Program Management Office and cross functional PMOs to define the approach Provide executive visibility to project, program, portfolio and functional level status, issues, risks, costs, etc. Provide information to IT Global Program Management Office so demand, financials, service and project delivery can be aggregated to the enterprise level Assist with FY Plan and Outlook activities Monitor and report on actual and projected spend to demonstrate function operates within FY Plan/Outlook function, portfolio and program/project levels. Assist in the implementation and embedding of process, methods and best practice into service delivery activities for the function, including project management, financial management, resource management, etc. Improve communications, content and transparency of information with key customers To qualify for the role you must have Degree at university level English language skills - excellent written and verbal communication 3+ years of experience, including demonstrated project management and financial management experience End to end understanding of IT life cycle (pipeline, resource, demand, project delivery, financial) Experience in end-to-end financial management plan, forecast, actual function, portfolio and program/project levels Very good understanding of service delivery related key performance indicators Project delivery experience in a similar IT environment Experience working in a global IT environment Business Analytic skills Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change Customer orientation and responsiveness Ability to deal efficiently with escalations and difficult situations/people under pressure Outstanding self-management , influence management , information presentation and interpersonal, communication Mandatory Skills: PMO. Experience: 5-8 Years.

Role Quality and Process Excellence Lead Do Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Process Excellence initiatives for Large Engagements. Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen. Drive standardization practices and ensure strict compliance in internal and client defined processes. Ensure all process metrics are met. Lead consulting assignments and deliver business value to the customers through quality initiatives.

All migrations / transitions at WNS is supported by a central transitions team. The principle role of this team is to manage, own and act as a custodian for all transitions that take place across the length and breadth of the organization for all geographies. Transitions commence once a new project has been signed-off and ends when all processes of that project have gone live, stabilized and all client deliverables, goals and metrics have been achieved. Additionally, this team is also responsible for creating customized solutions and pricing for RFP and deal pursuits. Key responsibilities: Lead large/multiple transitions of clients processes Thorough project planning and reporting to clients, internal stakeholders and transition leaders Thorough and proactive project review Risk, Issue, escalation and milestone management Identify areas for efficiency improvement and implementing the same Build close rapport with key internal stakeholders and clients Manage project escalations and conflicts in projects Mentor and coach direct reports to aid in their development Strong focus on positive transition outcomes: Project Financials (people, technology, infrastructure, etc.) - balance risks with speed of execution Customer Experience understand client needs, wants and expectations and manage them effectively Metrics Delivery Setup metric deliverables and reporting effectively to ensure visibility and achievement of goals from day 1 of go-live Required to lead multiple initiatives / projects concurrently (where applicable) Compliance and continuous improvement to the WNS Transition Methodology Design transition solution for new opportunities (RFI/RFP) Respond to RFI/ RFPs along with the solutions team Able to take on additional responsibilities in the transition function (e.g. capability building) Qualifications and skills: Excellent project management skills applied to wide range and number of project types, complexities, domains and geographies Strong expertise in Finance & Accounting domain and lead / managed Finance & Accounting projects Should have exposure to RFP / RFI and other deal pursuits Self-starter, ndependent, initiator, strong organizational, presentation, interpersonal and consultative skills is a must Strong CRM skills Deep understanding of the different aspects of BPO business QA, MIS, SLA, Base-lining, etc. PMP or other project management certification is a plus Knowledge and/or experience or certifications in Six Sigma or Green belt / black belt is a plus Supplemental: Maintaining an established work schedule and strong work ethic Very strong analytical, planning, organizational, and time management skills Strong research skills including gathering and analyzing data from multiple sources Effective reporting and documentation skills Ability to maintain discretion and confidentiality Working in a cross-functional team and environment Flexibility to work in different timezones as per project requirements Availability to travel to Domestic or International locations for project support as per project requirements Financial acumen Interpreting and applying rules, regulations, policies, and procedures Technology and system orientation Effectively using interpersonal and communications skills including tact and diplomacy to network with entire organization and get things done by building bridges Effectively using organizational and planning skills with attention to detail and follow through Competencies/ Skill set: Finance & Accounting | F&A Transition experience is a must | AP, AR, GL Demonstrated hands on experience in driving in successfully leading large multi-dimensional transitions 10-12 years of intense customer facing role out of which at least 5 years exposure to transitions / project management Managed / liaised with IT Projects teams to deliver the technology and enabling tool as part of transition project deliverable Mandate Skillset : Clent Facing role Overall 10-12+ Years of experience and a min of 5-6+ Years of Transitions experience with Good Comm skills | Mandate F&A Transition exp is mandate Responsible for end to end Transition activities (Preferred) - should have worked on RFP, RFI's, Risk mitigation, Support Solutions team, execute and own entire deal and setting up the project , Coordinating with Sales team, identification of seats, IT setup, procurement initiations, training agenda, due diligence, managing governance, monitoring UAT & Testing, until go-live and process stabilization etc Setting up any new business (Should work extensively with clients and internal teams, IT, HR, Ops etc) for a smooth project Transition BPO/BPM/ITES Transitions exp preferred Work Location : Mumbai (Vikhroli) or Pune - (Hybrid - 3 days work from Office) Individual Contributor Role

Your Role We are seeking a highly skilled and experienced Transition Manager for Mumbai & Bengaluru for experience range 12 to 18 years to lead and manage application transition projects from pre-sales through to delivery. The ideal candidate will have a strong background in IT service transitions, pre-sales solutioning, and project management, with the ability to work across multi-tower and multi-geography engagements Respond to RFPs/RFIs by crafting comprehensive application transition solutions including approach, timelines, and cost estimates. Develop transition strategies to migrate services from clients or third parties to Capgemini, ensuring effective knowledge transfer. Collaborate with bid teams, solution analysts, and architects to shape winning transition proposals. Create detailed transition project plans, define milestones, and estimate efforts aligned with delivery expectations. Lead and participate in client orals, defense meetings, due diligence, and Best and Final Offer (BAFO) sessions. Manage end-to-end delivery of large-scale transition projects across multiple towers and geographies. Ensure delivery of project outcomes within defined time, cost, and quality parameters. Oversee complex knowledge transfer processes with robust quality checks and governance. Ensure seamless transition from project phase to Hypercare and finally to Business-as-Usual (BAU) operations. Implement and maintain reporting mechanisms to track transition effectiveness and generate regular metrics for internal and client stakeholders. Actively contribute to internal initiatives including performance reviews, process improvements, and methodology enhancements. Mentor and coach junior transition team members, sharing best practices and lessons learned. Provide leadership oversight on organizational initiatives with a focus on value creation and cost optimization. Your Profile Experience managing IT application transitions in a global delivery model Strong understanding of transition methodologies, project planning, and risk management. Excellent communication, stakeholder management, and client-facing skills. Experience in pre-sales, solutioning, and responding to RFPs/RFIs. PMP/Prince2 or equivalent project management certification is a plus. What Youll Love About Working Here You can shape yourcareerwith us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. At Capgemini, you can work oncutting-edge projectsin tech and engineering with industry leaders or createsolutionsto overcome societal and environmental challenges.

Record To Report Manager(RTR) | Only Female 13+ yrs of exp (RTR & operations,Team Handling(team size 30+) Upto 40LPA Immediate Joiner Max 30 Days Skill-Record To Report,Finance Account Note: on paper exp as a manager mansikohliimaginator@gmail.com Required Candidate profile Skill-R2R,Record To Report,GL Accounting,SOW,Budget,Financial Goal,Finance Review,Business Planning,Transition Coordination,OperationsFinancial Review Note: on paper exp as a manager

Dear Candidate, Greetings from ReSource Pro!!! Interested candidates can also share your CV to the below email. Shivaraj_Patil@resourcepro.in Job Description - Senior Process Lead, SDU, India I. Basic Information Job Title: Senior Process Lead Report to: AM - Service Delivery Department: Service Delivery Unit Location: Bangalore, India II. Purpose of the Position Processes complex tasks, implements new tasks and/or manages existing tasks without supervision . Provides guidance, instruction and direction to the team of client associates and client analysts. Ensures to maintain and meet the quality and quantity standards, with timelines. Responsible for meeting quality, quantity, and timeliness requirements. III. Principal Responsibilities Responsibilities Responsibility Area (E.g. Budgeting & Planning, Team Management, etc.) Description (Do in order to/to ) 1.Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. Meets and exceeds client performance standards. 2.Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner. Takes initiative to find solutions and works effectively as a member of the team. 3.Develops and implements procedures to meet quality, quantity, and timeliness standards. 4.Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 5.Coaches less-experienced staff in learning procedures and insurance knowledge. 6.Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs IV. Minimum Qualifications Experience: 5+ years at least and 1.5+ years as a Team Lead Education Background: Bachelor Degree (Major) Skills: Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition and Shrinkage.

Job Title: Project and Change Lead Corporate Title: AVP Role Description You will be joining the Corporate Bank Relationship & Transaction Management (RTM) Projects & Processes team. The Projects and Processes team is a newly formed global function which will be responsible for driving transformation, continuous improvement, risk remediation and talent and knowledge management across RTM. You will work with Management across Corporate Bank and partners to address top priorities by driving collaborative thinking and strategic change. Together with the project teams, you will lead and execute high impact initiatives, in partnership with stakeholders globally. Your key responsibilities Responsible for driving key initiatives on behalf of the CB RTM globally. Work closely with the RTM, CB Products, Technology and Operations to establish and deliver key priorities globally Drive program governance structure with clear sponsorship and engagement from the various functions at senior management and operating levels across 1st and 2nd LoD Hands-on experience with process mapping including read-across and process standardization. Prepare crisp summary statuses for internal and external stakeholders, e.g. senior management, and governance forums Ensure project success from conception to final implementation Able to handle multiple complex analyses, and formulate tailored recommendations in a structured, management-oriented way Play a proactive role in further developing RTM by researching and developing best practices Define project-solving procedures to be used Develop professional working relationships with colleagues including coaching/mentoring of junior team members, the business and respective supporting teams. Your skills and experience At least 12 years of proven experience in the corporate banking domain, program management, transformation and risk management Strong leadership and management abilities to lead front-to-back transformation and risk / regulatory programs and to engage with senior stakeholders Proficient understanding of the products, services and systems for Corporate Bank Keeps client centricity at the heart of every decision. Excellent analytical capabilities and conceptional thinking with aptitude in decision-making & problem solving Highly motivated to drive change, self-reliant and structured way of working with high willingness to take responsibility, and ability to deliver highest level of quality under time pressure Ability to detect and trouble-shoot issues with a high attention to detail. Able to build & maintain strong relationships with stakeholders Strong team player, able to work in virtual global teams and in a matrix organization Excellent communication skills

We are looking for a skilled professional with 7 to 12 years of experience to join our team as a Manager - EBS Fin Functional in the IT Services & Consulting industry. The ideal candidate will have a strong background in finance and functional management, with excellent leadership skills. Roles and Responsibility Manage and oversee the implementation of financial modules within the EBS system. Collaborate with cross-functional teams to ensure seamless integration of financial systems. Develop and maintain financial reports, dashboards, and analytics to support business decisions. Provide training and support to end-users on financial systems and processes. Ensure compliance with financial regulations and standards. Analyze financial data to identify trends and areas for improvement. Job Strong knowledge of finance and accounting principles, including general ledger, accounts payable, and accounts receivable. Experience with financial reporting, budgeting, and forecasting. Excellent analytical and problem-solving skills, with attention to detail. Strong communication and interpersonal skills, with the ability to work with stakeholders at all levels. Ability to lead and manage high-performing teams, focusing on development and growth. Strong understanding of financial software applications, including EBS.

Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Oracle Field Service Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Program/Project Management Representative, you will be responsible for delivering business and technology outcomes for assigned programs, projects, or contracted services. A typical day involves leveraging standard tools, methodologies, and processes to ensure the effective delivery, monitoring, and control of service level agreements, while collaborating with various stakeholders to achieve project goals and objectives. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate regular team meetings to ensure alignment and address any challenges.- Mentor junior team members to enhance their skills and knowledge. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Field Service.- Strong understanding of project management methodologies and frameworks.- Experience with service level agreement management and monitoring.- Ability to analyze project performance metrics and implement improvements.- Excellent communication and interpersonal skills to engage with diverse teams. Additional Information:- The candidate should have minimum 5 years of experience in Oracle Field Service.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Deployment Lead Project Role Description : Plan and lead the execution of a comprehensive deployment plan, including work planning, scheduling, budgeting, metrics, training, pilots, and resources. Collaborate with all project teams to manage interdependencies, ensure alignment between all deployment-related activities, and monitor & control progress through the deployment plan. Must have skills : SAP for Utilities Billing Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Minimum 15 years Full time education Summary :As a Deployment Lead for SAP for Utilities Billing, you will be responsible for planning and leading the execution of a comprehensive deployment plan, including work planning, scheduling, budgeting, metrics, training, pilots, and resources. Your typical day will involve collaborating with all project teams to manage interdependencies, ensure alignment between all deployment-related activities, and monitor & control progress through the deployment plan. Roles & Responsibilities:- Lead the planning and execution of a comprehensive deployment plan for SAP for Utilities Billing, including work planning, scheduling, budgeting, metrics, training, pilots, and resources.- Collaborate with all project teams to manage interdependencies, ensure alignment between all deployment-related activities, and monitor & control progress through the deployment plan.- Develop and maintain project plans, schedules, and budgets, ensuring that all deployment-related activities are completed on time, within scope, and within budget.- Provide leadership and guidance to project teams, ensuring that all deployment-related activities are completed to the highest standards of quality and professionalism. Professional & Technical Skills: - Must To Have Skills: Experience with SAP for Utilities Billing.- Good To Have Skills: Experience with other SAP modules, such as SAP CRM or SAP IS-U.- Strong understanding of project management methodologies, tools, and techniques.- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders at all levels.- Proven track record of delivering successful deployment projects on time, within scope, and within budget. Additional Information:- The candidate should have a minimum of 5 years of experience in SAP for Utilities Billing.- The ideal candidate will possess a strong educational background in computer science, engineering, or a related field, along with a proven track record of delivering successful deployment projects.- This position is based at our Pune office. Qualification Minimum 15 years Full time education

We are hiring for an Assistant Manager/Deputy Manager role in Property and Casualty (P&C) Insurance Operations . This opportunity is ideal for professionals with deep domain expertise, international exposure, and a strong background in managing insurance operations teams. Location - Bengaluru. Your Future Employer - Join a globally recognized organization in the insurance space, known for operational excellence and a commitment to leadership development. Responsibilities - 1. Oversee day-to-day operations of Property and Casualty insurance processes, ensuring adherence to SLAs and quality benchmarks. 2. Lead service transition and onboarding initiatives for new insurance processes or clients. 3. Manage team performance, drive productivity metrics, and handle escalations within operations. 4. Implement effective shrinkage and attrition management strategies to maintain workforce stability. Requirements - 1. 7+ years of experience in insurance operations, with a strong focus on Property and Casualty insurance. 2. Hands-on experience managing international P&C operations, especially US-based processes. 3. Willingness to work night shifts (6 PM IST to 3 AM IST) in a hybrid work environment. 4. For Assistant Manager: Minimum 7 years of experience, including at least 1.5 years of documented team lead experience. 5. For Deputy Manager: Minimum 10 years of experience, including at least 3 years of team lead experience on paper. 6. Bachelor's degree is mandatory; insurance certifications/designations will be an added advantage. What is in it for you - 1. Leadership role in high-impact P&C insurance operations. 2. Global exposure and collaboration with onshore stakeholders. Reach Us - If you think this role is aligned with your career, kindly write me an email along with your updated CV on kapil.kataria@crescendogroup.in for a confidential discussion on the role. Disclaimer - Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate based on race, religion, colour, origin, gender, sexual orientation, age, marital status, veteran status or disability status. Note - We receive many applications daily, so it becomes difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated. Scammers can misuse Crescendo Globals name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and report fraud immediately. Stay alert! Keywords - Property and Casualty Insurance, P&C Insurance Operations, US Shift, Jobs Bangalore, Insurance Operations Management, Service Transition, Crescendo Global.

This role involves the development and application of engineering practice and knowledge in designing, managing and improving the processes for Industrial operations, including procurement, supply chain and facilities engineering and maintenance of the facilities. Project and change management of industrial transformations are also included in this role. - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)

Your Role We are seeking a highly skilled and experienced Transition Manager for Mumbai & Bengaluru for experience range 12 to 18 years to lead and manage application transition projects from pre-sales through to delivery. The ideal candidate will have a strong background in IT service transitions, pre-sales solutioning, and project management, with the ability to work across multi-tower and multi-geography engagements Strategic Transition Planning & RFP/RFI Response Lead the development of end-to-end transition strategies in response to RFPs/RFIs, including crafting tailored approaches, timelines, and cost estimates. Collaborate with bid teams, solution analysts, and architects to shape compelling and competitive transition proposals. Transition Execution & Governance Manage large-scale, multi-tower transition projects across geographies, ensuring seamless migration of services from clients or third parties to Capgemini. Oversee complex knowledge transfer processes with robust governance, quality checks, and milestone-based project planning. Client Engagement & Stakeholder Management Represent transition leadership in client orals, defense meetings, due diligence, and Best and Final Offer (BAFO) sessions. Ensure delivery of project outcomes within defined time, cost, and quality parameters, while maintaining strong stakeholder alignment throughout the transition lifecycle. Operational Integration & Performance Tracking Ensure smooth progression from transition to Hypercare and Business-as-Usual (BAU) operations. Implement reporting mechanisms to monitor transition effectiveness and generate actionable metrics for internal and client stakeholders. Leadership, Mentorship & Continuous Improvement Provide leadership oversight on organizational initiatives focused on value creation and cost optimization. Mentor junior transition team members, contribute to internal reviews, and drive process improvements and methodology enhancements. Your Profile Experience managing IT application transitions in a global delivery model Strong understanding of transition methodologies, project planning, and risk management. Excellent communication, stakeholder management, and client-facing skills. Experience in pre-sales, solutioning, and responding to RFPs/RFIs. PMP/Prince2 or equivalent project management certification is a plus.

Life on the team As a Project Manager (PM1) in Computacenters Global Transition & Transformation Team you will manage entire transition projects delivered to a contractual services customer account or manage significant workstreams on very large and complex Transition projects reporting into Programme Managers, Programme Directors or Customer Executives. You may also be called on to lead Exits of Managed Services. Your scope of activity can range from pre-sales (leading, scoping, estimating and designing the project or assuring the solution), through delivery and into closure. You will need to understand and work with creating commercial models. Your responsibilities will also include management and reporting, including the finances of the project. You will be a leader, guiding, motivating and directing others to achieve a common goal. Delivery of a successful project will include: building and managing your team, ensuring the agreed products are delivered, effective communication, managing project controls (including risk, issue, customer dependencies and change) and providing a high-quality professional outcome to the satisfaction of our customers and internal stakeholders. Youll be responsible typically for take-on projects with an budget between 50 to £750k. What you’ll do Achieves profitability and customer satisfaction on projects through astute commercial management Develop, build and maintain strong relationships both internally and externally in order to achieve project objectives. Produce management reports through relevant tools to provide up to date information on project progress. Produce required project documentation to enable successful project outcomes. Coordinate and plan resource requirements to ensure project outcome deadlines are adhered to. Compliance with Projects Practice lifecycle to ensure best practice. Typically responsible for projects between £300k - £800k services value May get involved in presales. Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organisation. Contributing to engagement outcomes Maintain cost control requirements Demonstrates relevant FACE behaviours Delivers projects Follows company standard methodology Is compliant to internal processes Where running a project, ensures project is planned and run effectively and escalation occurs appropriately What you’ll need 9 to 14 years of experience in Project Management (throughout the whole lifecycle) in Transition & Transformation. Prince2 Practitioner qualification or equivalent. ISEB or APM qualified Experience of working in a project team on at least 2 projects Knowledge of initiation, change management, risk management, and the principles and practicalities of running projects. Proven experience of Microsoft applications. Excellent interpersonal skills and ability to build relationships. Excellent literacy and numeracy skills. Manages own and others workload

Skill required: NA - Business Transformation Designation: Business Transformation Senior Manager Qualifications: BE/BTech/Master of Business Administration Years of Experience: 16 to 25 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X and Operations services all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 800,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? Six Sigma Master Black Belt/Black Belt with Quality improvement and Lean Deployment background Ability to breakdown End to End process to identify automation/improvement opportunities and create automation/transformation roadmap Should have delivered large scale end-end Process Transformation projects for global clients Well versed with Industry Digital technologies & leading tools, automation, AI and Analytics plus have a proven track record of implementing Digital solutions Excellent Communication skills, result-oriented, self-driven person with a high energy level, analytical and structured with extensive experience in managing a high-performance team and delivering large scale Transformation project Experience in shaping of solutions, process diagnostics, blueprinting and are savvy with PowerPoint and Excel Roles and Responsibilities: Driving Process Transformation roadmap, defining and implementing strategic initiatives to ensure our continued success in the deployment of the Business Excellence practices and Agile Automation Drive Business Excellence (BE) value proposition and secure BE involvement in most complex onshore delivery deals Clear thought process to lead, guide and develop team to provide services to cluster of clients Strategic thinker leading the team Lead Business Excellence span across Operating Group / Delivery Region Own and deliver the Geo Automation in concert with respective delivery teams. Maintain team flexibility and skills to be able to support recovery work as needed. Maintain team recoverability Transform the organization from focus on conventional detection and containment to focused on best-in-class prevention Guide, direct, maintain and monitor all activities associated with the successful application Business Excellence Implement systems and processes that deliver improvement toward 100% conformance to customer requirements Engaging with Client process team and work on project that improve client processes and drive client value Drive rigorous metrics related to the Balance Score Card to evaluate performance and drive reduction in variability/defects in critical business processes Build relationships with other regions and global team resources in order to support identification, review, prioritization and execution of key improvements opportunities/projects to drive results Qualification BE,BTech,Master of Business Administration

The Team Manager position is responsible for leading the employees on the Service Desk team in support of Client engagements. The Team Manager is responsible for supervising employees and ensuring employees follow processes and procedures, as well as maintaining employee morale and providing a framework for employee progress and success. Essential Functions: Responsible for achieving or exceeding monthly account-service level agreements (SLAs). Works with Operations Leadership to identify gaps and specific actions. Ensures all team members are aware of gaps and are working to overcome barriers and demonstrate effective management of improvement actions. Ensures chargeability reporting completed weekly. Approves and monitors employee timecard, schedule adherence, and attendance according to Bell Techlogix policy. Responsible for conducting regular coaching sessions and for retention of team members. Maintains acceptable conduct according to all Bell Techlogix policies and procedures. Maintains organizational effectiveness and efficiency by supporting, implementing, and communicating strategic plans. Monitors interaction volume and trends and takes appropriate action, requesting staffing adjustments when necessary to Operations Management. Understands and works within SLAs and KPIs to fulfill Companys obligations. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job performance; motivating, coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Assists in QA Review process implementation and notifies senior management of issues with maintaining QA program. Drives improvement and accountability for team based on QA and customer satisfaction feedback. Maintains a strong working relationship with clients and coworkers. Acts as point of contact for client inquiries and escalations. Works in an on call capacity as needed. Functions as Major Incident Manager as needed. Other duties as assigned. Required Experience, Education and Knowledge: Must be a college Graduate. Industry certifications preferred. Must be proficient in Microsoft Office and working in different operating systems. 2-3 years relevant helpdesk experience, IT and or desktop support experience. Minimum of one-year supervisory experience. Minimum 2 years customer service experience. Experience with ITIL best practices. ITIL Foundations certification preferred. Preferred Experience Certifications: 12 months technical support experience. CompTIA A+ Network+ HDI MSCE or Industry Equivalent Experience in troubleshooting internet browsers, smart phones & tablets a plus. Knowledge or exposure to the following: Windows OS, MAC OS, NICE CXOne, Beyond Trust, Microsoft Teams, Microsoft Office tools, TeamViewer, ServiceNow, SAP, Citrix, RDS Farms, IOS, and Intune. Ability & Skills: Ability to verbalize information and ideas in order for others will understand. Ability to identify and understand the speech of another person. Ability to use computers and computer systems (including hardware and software) to install programs, set up functions, enter data, or process information. Ability to multitask and complete tasks effectively. Excellent verbal and written communication skills. Ability to mentor and help in the professional growth of others. Highly developed interpersonal skills. Strong problem solving, conflict resolution, and customer service skills. Ability to work independently and maintain professional working relationships with coworkers. Ability to obtain information from all relevant sources and use information to identify solutions. Conditions of Employment Ability to lead and direct a group of employees. Must successfully pass pre-employment (post offer) background check and drug screen. Must be able to pass a skills assessment.

About The Role The Strategy and Transformation consultant supports Capgemini clients to innovate and develop new strategies, services and products. He/she designs and implements new business and operating models and brings to life the organizations of the future. He/she develops customer insights, organizational knowledge and market perspectives. About The Role - Grade Specific He/she is developing a specialization within a specific domain of expertise or industry. He/she is responsible for the completion of a part of a project or activities (can lead a small team). He/she is client oriented and learns to explore sales activities.

About The Role The Strategy and Transformation consultant supports Capgemini clients to innovate and develop new strategies, services and products. He/she designs and implements new business and operating models and brings to life the organizations of the future. He/she develops customer insights, organizational knowledge and market perspectives. About The Role - Grade Specific He/she is developing a specialization within a specific domain of expertise or industry. He/she is responsible for the completion of a part of a project or activities (can lead a small team). He/she is client oriented and learns to explore sales activities.