On-site
Full Time
• Bachelor's degree in Communications, Human Resources, Education, or related field
• 3-5 years of proven experience as a corporate trainer, communications trainer, or in L&D roles
• Experience in customer service, healthcare, or industries preferred
• Background in training customer-facing teams and business development professionals
• Design and implement comprehensive communication training programs tailored for CX agents and business development professionals
• Conduct workshops, seminars, and interactive training sessions focused on veterinary communication nuances
• Create engaging training materials including videos, presentations, and assessment tools
• Strong analytical thinking and problem-solving capabilities
• Ability to assess training needs and measure program effectiveness
• Project management skills for managing multiple training initiative Data analysis skills for interpreting training metrics and ROI
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