Training Manager

The Training Manager is responsible for designing, implementing, and managing training programs that enhance employee skills, performance, productivity, and overall development. This role involves assessing training needs, developing curriculum and materials, coordinating with department heads, and evaluating training outcomes to ensure alignment with organizational goals.

Responsibilities

• Identify training and development needs through job analysis, performance appraisals, and consultation with managers
• Develop and implement a comprehensive training strategy aligned with business goals
• Create annual training calendars, budgets, and KPIs
• Design, develop, and update training materials, manuals, and e-learning content
• Deliver in-house training sessions, workshops, and orientation programs
• Source and manage external trainers or vendors when needed
• Assess the effectiveness of training programs through feedback, tests, and performance metrics
• Continuously improve training content based on feedback, business changes, and employee development needs
• Track training completion rates and maintain detailed records
• Work closely with department heads to customize training for specific teams or roles
• Support leadership development, succession planning, and career growth initiatives
• Promote a learning culture across the organization

Skills Required

• Excellent communication, presentation, and interpersonal skills
• Strong organizational and project management abilities
• Proficiency in MS Office and training tools (e.g., Articulate, Canva, Moodle, Zoom, etc.)
• Ability to assess ROI and training effectiveness through data and KPIs
• Training completion and participation rates
• Post-training assessment scores
• Improvement in employee performance metrics
• Employee satisfaction with training (survey feedback)
• Alignment of training goals with business outcomes