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5.0 - 10.0 years
7 - 17 Lacs
noida
Remote
Position Summary As a key player in the Total Quality Management team, you will spearhead initiatives that will ensure uniformity across all training programs and designing appropriate training curricula to include community policies and other client-customed policies for strategic training initiatives like meeting project deliverables in a timely manner. As a leader, youll also be expected to foster beneficial communication within our training and policy team and with our clients training and policy team. Education and Abilities: Degree in PhD Linguistics. Excellent English writing skills. Excellent verbal and written communication. Strong understanding of grammar, syntax, and semantics. Mi...
Posted 2 months ago
5.0 - 10.0 years
8 - 15 Lacs
new delhi, gurugram, delhi / ncr
Work from Office
Role & responsibilities Proven experience in Training and quality assurance, quality monitoring, or a similar role in a customer service environment. Strong knowledge of customer service best practices Training and quality standards. Excellent communication skills, both written and verbal, can provide constructive feedback effectively. Analytical mindset with the ability to interpret data and identify trends and patterns. Detail-oriented with strong organizational and time management skills. Proficiency in using quality monitoring tools and software. Strong problem-solving skills and ability to think critically. Experience in training and development is a plus. Familiarity with customer rela...
Posted 2 months ago
5.0 - 10.0 years
3 - 7 Lacs
chennai
Work from Office
Job Overview: We are seeking an experienced Training Manager to develop and implement comprehensive training programs for our commercial property operations. The ideal candidate will enhance staff performance, ensure compliance with industry standards, and support professional development across all departments. Key Responsibilities: Training Program Development Design and develop training curricula for various commercial property roles including leasing, property management, maintenance, and customer service teams Create tailored learning paths for different property types (office buildings, retail centers, industrial properties) Incorporate industry best practices and regulatory requiremen...
Posted 2 months ago
2.0 - 4.0 years
6 - 8 Lacs
gurugram
Work from Office
Process Trainer International Healthcare Process CTC Range- Max 8 LPA Location- Mohali WFO 5 Days working Rotational shifts and rotational week-offs Min 2+ years of experience as a Process Trainer Interested candidates contact on 9815111359 Baljit Required Candidate profile Training Management & Team Leader Skills Performance monitoring Sales coaching Process improvement Stakeholders engagement New higher onboarding Cross functional collaboration Strong analytical skills
Posted 2 months ago
5.0 - 6.0 years
11 - 16 Lacs
lucknow
Work from Office
Duties and Responsibilities Productivity Analysis and management-Set Benchmarks for productivity-Measure productivity-Identify Lapses-Suggest and Implement productivity improvement measures Training Management on process and product-Understand Training requirements of the sales team-Measure pre and post training scores-Communicate training effectiveness Product development and Launch-Understand current product mix-Set benchmarks on ideal product mix-Launch products keeping market requirements in mind-Understand of customer profile across segments and manufacture right products for the right customer-Design and implement product-Study competition products, benchmarking and evaluate the effect...
Posted 2 months ago
17.0 - 27.0 years
35 - 55 Lacs
gurugram
Work from Office
The National Delivery Head is a key leadership position responsible for the overall training delivery and quality of training for all the centers across the country. This role requires a combination of leadership, strategic thinking, and hands-on management skills to drive both Training leadership and Operational efficiency. This role requires an excellent track record in training delivery and operations. The key responsibilities associated with this role are as under: 1. Training Strategy: •Developing and implementing a training strategy aligned with the overall organizational goals. 2. Team Leadership: •Leading and managing the training team. •Providing guidance, coaching, and support to e...
Posted 2 months ago
8.0 - 13.0 years
12 - 15 Lacs
gurugram
Work from Office
• Must be a performer in sales and have a very successful track record of sales • Must have experience of HARD CORE SALES TRAINING and Sales Coaching • At least have worked on Regional role in Training • Total experience should have more than 8 years with leading organization • Have some exposure in Induction training in corporate office • Develops individual results by maintaining policy and procedure, providing coaching; conducting training sessions, developing outcome improvement resources • Improves training effectiveness by developing new approaches and techniques, making support readily available; integrating support with routine job functions • Must be Excellent in Power Point Present...
Posted 2 months ago
5.0 - 10.0 years
8 - 10 Lacs
bengaluru
Work from Office
- Reporting to Group Manager / Sr. Group Manager Training - Ensuring strict and absolute compliance to the training governance plan of the business - Identifying training and development needs through Product Knowledge Tests & Quality defect analysis - Conducting brainstorming and Root Cause Analysis sessions to scope developmental needs - Disbursing Product & Process updates in line with training governance - Co-ordinate / conduct refresher training based on TNI - Conducting appraisals - Devising individual coaching / learning plans - Creating/updating training materials for in-house courses including but not limited to Facilitator Guides, Participant Guides, Process Maps and Detailed Proce...
Posted 2 months ago
3.0 - 5.0 years
1 - 4 Lacs
bengaluru
Work from Office
Job Description : Training Delivery: Conduct engaging and interactive training sessions for new hires and existing employees, focusing on travel industry standards, customer service excellence, and company-specific processes. Curriculum Development: Design and develop comprehensive training materials, including manuals, presentations, and e-learning modules, tailored to the needs of the travel process. Performance Monitoring: Evaluate the effectiveness of training programs through assessments and feedback, and implement improvements as necessary. Knowledge Management: Maintain up-to-date knowledge of industry trends, technologies, and regulations to ensure training content remains relevant a...
Posted 2 months ago
2.0 - 7.0 years
2 - 5 Lacs
hyderabad, bengaluru
Work from Office
Summary of essential job functions To train New Hires on the process and ensure their process knowledge is equipped with the skill to handle live calls on the Operations floor Through Process level training Refreshers Process Process Updates on the Floor Plan, prepare and deliver training sessions Prepare training materials Check and assess trainees' progress Conduct Training Need Analysis to understand performance gaps Organize and conduct refresher courses as per the Training Need Analysis Monitor and present trainee performance Minimum requirements (Education Qualification & Work Experience) Bachelor’s degree Should have process training / work experience in the call centre industry Compe...
Posted 2 months ago
1.0 - 3.0 years
3 - 7 Lacs
bengaluru
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...
Posted 2 months ago
7.0 - 10.0 years
8 - 12 Lacs
noida
Work from Office
Responsibilities include: Design, develop, and deliver training content for CloudAtlas SaaS and AI Factory solutions, with a focus on eLearning, digital modules, and virtual instructor-led courses Build structured learning paths for partners and customers covering cloud migration, modernization, and AI adoption Design partner and customer certification programs to validate knowledge of UnifyCloud solutions Collaborate with product, engineering, and consulting teams to ensure technical accuracy and business relevance of training materials Develop quick start guides, playbooks, job aids, and other enablement content to simplify product adoption Implement learning effectiveness measures, includ...
Posted 2 months ago
8.0 - 10.0 years
8 - 15 Lacs
pune
Work from Office
Job Roles & Responsibilities : Excellent organization and project management skills - this will require aggressive planning, organizing and coordinating, negotiating, establishing effective cross-team relationships, prioritization, and delivery against objectives. Strengthen internal processes for communications, needs identification, internal facilitator management and reporting dashboards and metrics. Identify opportunities for ongoing process improvements and drive team to implement such projects. Responsible to design and facilitate Training Programs Delivery of Batches in adherence to times lines Conducting Training Needs Analysis Training Metrics and Performance Dashboards Content Deve...
Posted 2 months ago
4.0 - 9.0 years
11 Lacs
indore, chennai
Work from Office
Candidate Expectation: Candidate should have 4- 10 of relevant experience. Experience in using and navigating learning platforms for user management, content administration, and reporting. Meticulous in managing program details, schedules, and resources to ensure smooth execution. Identifying and resolving logistical or administrative challenges that may arise during program delivery. Key roles and responsibility: Plan and schedule training sessions focused on technical incident ownership, resolution, and communication skills, including room bookings and virtual meeting setup. Coordinate all logistical arrangements for technical training delivery, ensuring necessary resources and tools are a...
Posted 2 months ago
2.0 - 7.0 years
2 - 5 Lacs
mumbai
Work from Office
Klay - Founding Years Learning Solution is looking for Early Facilitator to join our dynamic team and embark on a rewarding career journey The Facilitator will be responsible for guiding and managing group discussions, workshops, and meetings to ensure productive and effective outcomes This role involves planning, coordinating, and executing facilitation sessions, fostering an inclusive and collaborative environment, and supporting participants in achieving their objectives Key Responsibilities:Session Planning and Preparation:Design and develop session agendas, materials, and activities Coordinate with stakeholders to understand objectives and expectations Arrange logistics, including venue...
Posted 2 months ago
10.0 - 15.0 years
40 - 45 Lacs
tiruchirapalli
Work from Office
System Admin (IT Support) in Trichy, , India Purpose of Role To guide and support secondary students in reaching their full academic and personal potential by delivering engaging lessons, creating a positive learning environment, and contributing to school-wide growth. The role upholds child safety, continuous improvement, and collaboration, ensuring meaningful learning and well-being for every student. ISP Principles Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health...
Posted 2 months ago
5.0 - 10.0 years
7 - 12 Lacs
mumbai
Work from Office
OSP Labs is looking for a strategic and dynamic professional to lead Partnerships and Alliances in the US Healthcare space. Youll identify, build, and manage relationships with EHR vendors, health tech platforms, and consulting firms to accelerate our growth. 5+ years in partnerships or business development Strong understanding of US healthcare ecosystem Excellent negotiation and relationship-building skills Be part of a fast-growing, innovation-led HealthTech company transforming patient care through digital solutions. Your application is under review. Why Work Here Cure For Hunger We have snacks, coffee, and of course desserts in the house to keep your tummy happy while your brains do the ...
Posted 2 months ago
1.0 - 3.0 years
3 - 7 Lacs
gurugram
Work from Office
Perform monthly/quarterly account analysis and roll-forwards of selected general ledger accounts to ensure accounts properly reflect the companys financial position in accordance with company policy and GAAP Review ledger detail, record adjusting journal entries, and prepare supporting schedules for GAAP-based financial statements Assist in the preparation of investment level or fund level financial statements and work papers monthly including Preparing Parent Level Balance Sheet Recs monthly. Assist in providing support for annual audits and internal control testing including preparing the draft audit workbook and draft of audit report with footnote support. Assist in the monthly/quarterly ...
Posted 2 months ago
0.0 - 2.0 years
1 - 2 Lacs
mumbai
Work from Office
About The Role This is an Internal document. Management Trainee About The Role Company Name Kotak Mahindra Bank Limited About the organization Established in 1985, Kotak Mahindra Group is one of India's leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group's flagship company, received banking license from the Reserve Bank of India (RBI), becoming the first non-banking finance company in India to convert into a bank - Kotak Mahindra Bank Ltd (KMBL). Kotak Mahindra Group (Group) offers a wide range of financial services that encompass every sphere of life. From commercial banking to stock broking, mutual funds, life and general insurance and ...
Posted 2 months ago
4.0 - 6.0 years
20 - 25 Lacs
nashik
Work from Office
Role - Chief Manager, Business Impact Group, BIG - Tied (L5) Education and Experience - Graduate, with 4-6 years of training experience Job Responsibilities - a) To manage training and development objectives of mapped employees and cluster. b) To ensure optimal training coverage to realized desired sales and product mix objectives. c) To plan training calendar and ensure execution as per plan and training needs and agreed agenda for month.
Posted 2 months ago
1.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
About The Role Key Responsibilities: Develop Training Programs: Design and implement training programs tailored to the needs of the organization. This includes both in-house and outsourced training. Manage Training Schedules: Create and maintain training schedules for all departments, ensuring timely and effective delivery of training sessions. Evaluate Trainers: Evaluate trainers. Provide feedback and support to ensure high-quality training delivery. Assess Training Needs: Conduct training needs assessments to identify skill gaps and areas for improvement. Collaborate with department heads to determine training requirements. Track Training Outcomes: Monitor and report on the effectiveness o...
Posted 2 months ago
1.0 - 4.0 years
2 - 4 Lacs
ahmedabad
Work from Office
Aquachem Industries Private Limited is looking for Training Executive to join our dynamic team and embark on a rewarding career journey Training Needs Analysis: Identify the training and development needs of employees and teams through assessments, surveys, and consultation with managers and HR departments Training Program Design: Develop comprehensive training programs and initiatives that align with organizational objectives and address identified skill gaps Training Material Development: Create engaging training materials, including presentations, e-learning modules, videos, and other resources, to support effective learning and development Training Delivery: Conduct training sessions, wo...
Posted 2 months ago
0.0 - 3.0 years
1 - 4 Lacs
mohali
Work from Office
Gain hands-on experience in web design and development while working under a highly experienced team that has built successful digital platforms. This is an excellent opportunity to enhance your skills and learn to build impactful web designs from the ground up. Responsibilities Design and develop visually appealing, user-friendly web pages using HTML, CSS, jQuery, and JavaScript. Create and optimize graphic assets using tools like Adobe Photoshop and Adobe Illustrator. Ensure designs are consistent and compatible across multiple browsers and devices. Understand and implement basic content management systems and search engine optimization (SEO) principles. Requirements Familiarity with: HTML...
Posted 2 months ago
10.0 - 15.0 years
3 - 6 Lacs
mumbai
Work from Office
Responsible for the design, delivery, and management of training programs for the organization. Identifying training needs, developing training materials, delivering training sessions, and evaluating the effectiveness of training programs. Must have strong instructional design skills and the ability to create engaging and effective training content. Should able to deliver training in a variety of formats, such as classroom-based, online, and on-the-job. Able to work with cross-functional teams, managing trainers, and influencing the adoption of new training initiatives. Responsible for budgeting, reporting, and driving continuous improvement of the training function. 10+ years of experience ...
Posted 2 months ago
10.0 - 12.0 years
7 - 11 Lacs
mumbai
Work from Office
This role requires someone who is both strategic and hands-on, has strong people skills, is highly organized, and brings both passion and execution focus to the work of strengthening the sectors leadership capacity Managers at Dasra are responsible for planning, implementing, and overseeing the design and execution of various projects With over 10 years of experience and strong management skills, you will be responsible for ensuring effective project planning and delivey, driving impactful decision making, and nurturing talent within the organization Program Design Delivery Lead the design, planning, and execution of leadership development and other capacity-building programs (virtual and in...
Posted 2 months ago
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