Posted:2 days ago|
Platform:
Work from Office
Full Time
Training Delivery: Conduct engaging and interactive training sessions for new hires and existing employees, focusing on travel industry standards, customer service excellence, and company-specific processes.
Curriculum Development: Design and develop comprehensive training materials, including manuals, presentations, and e-learning modules, tailored to the needs of the travel process.
Performance Monitoring: Evaluate the effectiveness of training programs through assessments and feedback, and implement improvements as necessary.
Knowledge Management: Maintain up-to-date knowledge of industry trends, technologies, and regulations to ensure training content remains relevant and accurate.
On-the-Job Training (OJT): Provide hands-on training and support to employees during their initial period on the job, ensuring they can apply learned concepts effectively.
Stakeholder Collaboration: Work closely with operations and quality assurance teams to align training programs with business objectives and performance metrics.
Travel Requirements: Be prepared to travel to various locations to conduct training sessions, as needed.
ACME SERVICES PRIVATE LIMITED
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