This job is provided by apna.co Tele Calling experience mandatory. Candidates from Collections Process only apply. Minimum 1 Year Experience In Similar Field. Salary is negotiable depending on experience. Job Location - Goregaon (East) Show more Show less

Description This job is provided by apna.co Role Description: This is a full-time on-site Sales Manager role for Banking Partnerships. The Sales Manager will be responsible for managing and expanding relationships with banks and insurance partners and promoting our suite of financial products to their merchants and outlets. The Sales Manager will also be responsible for overseeing the sales team's performance and developing strategies to meet sales targets. Responsibilities They will have to meet solution managers of the bank. Focus is on new on-boarding. Acquisition of new banking for payment products of Mswipe. Managing the end-to-end process from partner acquisition to partner on-boarding up to the go live of the project. Liaising with the partner and coordinating with internal teams on a daily basis for smooth operational execution. Adding value to increase the base and offerings for the current partners. Requirements Minimum 2+ years of customer facing Business-to-Business Merchant Acquisition experience. Graduate in any stream. Good domain understanding. Building Relationships & Networking with the banks. Willing to work in a high-pressure & changing sale setup. Show more Show less

This job is provided by apna.co Hi, Greetings from Mswipe Technologies Pvt. Ltd. Hiring Customer Support Executive Location: Navi Mumbai (Jui Nagar) Division/Department: Helpdesk Reports to: Team Leader Essential Duties And Responsibilities Resolve customer tickets over m-desk/ ERP, calls and social media. Quick turnaround time to answer customer queries and update tickets Identify and assess customers’ needs to achieve customer satisfaction Follow communication procedures and guidelines Go the extra mile to engage customers and keep them happy Collect feedback and collaborate with departments to bring in impactful solutions Maintains customer records by tracking and updating information. Research, identify, and resolve customer complaints using relevant software Document all call information according to standard operating procedures Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary Upsell products and services Complete call logs and reports Other duties as assigned Education And/or Work Experience Requirements Fresher’s/HSC/any graduate Good communication skills Problem solving Self-driven Company Website : www.mswipe.com Show more Show less

This job is provided by apna.co Resolve customer tickets over m-desk/ ERP, calls and social media. Quick turnaround time to answer customer queries and update tickets Identify and assess customers’ needs to achieve customer satisfaction Follow communication procedures and guidelines Go the extra mile to engage customers and keep them happy Collect feedback and collaborate with departments to bring in impactful solutions Maintains customer records by tracking and updating information. Research, identify, and resolve customer complaints using relevant software Document all call information according to standard operating procedures Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary Upsell products and services Complete call logs and reports Other duties as assigned Education And/or Work Experience Requirements Fresher’s/HSC/any graduate Good communication skills Problem solving Job Type: Full-time Pay: ₹15,522.25 - ₹21,000.00 per month Schedule Day shift Language Malayalam (Preferred) Show more Show less

This job is provided by apna.co Loan Recovery & Follow-ups: Contact customers for overdue personal, home, auto, or credit card loans and ensure timely recovery as per bank policies. Negotiation & Settlement Negotiate repayment plans or settlements with defaulters to minimize bank losses while maintaining customer relations. Documentation & Reporting Maintain detailed records of communication, recovery efforts, and settlement agreements; submit daily/weekly collection reports to the credit control or recovery department. Compliance & Risk Management Ensure all collection activities comply with RBI guidelines, bank policies, and ethical practices to avoid reputational or legal risks.

This job is provided by apna.co Make daily outbound calls to potential and existing customers to promote products and generate sales leads reddit.com+15betterteam.com+15superworks.com+15. Maintain and update customer records in the CRM, logging call details and follow-ups expertia.ai+2superworks.com+2timespro.com+2. Handle customer queries and objections professionally to close sales or escalate issues as needed reddit.com+6expertia.ai+6timespro.com+6. Achieve weekly/monthly sales targets, tracking performance and striving for improvement business.linkedin.com. Develop product knowledge and work with the sales team to refine pitching strategies

🚨 **Job Alert: Enterprise Sales Manager** 🕒 Experience: 2 to 8 Years 🏦 Industry: Fintech / Payments / Banking / NBFC / Insurance Domain Only **Responsibilities:** - Develop & manage relationships with Large Corporate Group Segment. - Implement growth strategies to expand the client base. - Own business development according to agreed plans. - Identify and approach new potential clients in the mid to large corporate segment, crafting tailored sales pitches. - Cultivate relationships at CXO/CFO levels, ensuring continuous re-engagement until onboarding is complete. - Lead client engagement and deal origination for new clients, understanding their debt requirements. - Uphold credit quality in the managed portfolio with zero NPAs. - Collaborate internally and externally to onboard clients. - Coordinate with the Client Solutions team to identify debt solutions and ensure a seamless client relationship handover. **Requirements:** - Proven track record in business development and client identification. - Relationship-focused approach, preferably with existing relationships. - Proficient in credit writing, covering all risk-related aspects comprehensively. - Strong communication skills - verbal and written (including reports, presentations, etc.). - Deal structuring expertise.

This job is provided by apna.co Hi Candidate, M swipe Hiring a for Solution Specialist role for Multiple location. (Mumbai,Pune, HYD, Vijayawada, Kolkata, Chandigarh, Jaipur) Hope you are doing well. M Swipe Technologies Pvt Ltd Accept all digital and contactless payments POS solutions for all types of payment acceptance - cards, wallets, mobile payment apps and bank apps, contactless and QR payments. Solution Specialist → Field Work. (Ready For Fieldwork → lead generation from bank and conversion). Visit Bank make a good relation with manager and get then business. Good verbal and written Communication. Experience BFSI, NBFC, & Fintech (Fresher also Consider with good comms).

This job is provided by apna.co Job Title: Customer Support cum Data Management – Team Leader Department: Customer Service / Operations / MIS Roles And Responsibilities Team Leadership & Supervision:Lead and manage a team of customer support and data entry executives. Monitor daily team performance and ensure KPIs and SLAs are consistently met. Provide guidance, training, and mentorship to team members. Conduct regular team meetings to address issues, share updates, and align on goals. Handle escalated customer issues and ensure timely resolution. Customer Support Oversight:Ensure timely and professional handling of customer queries and complaints via phone, email, and chat. Oversee quality assurance in customer interactions and implement improvements where necessary. Coordinate with internal departments (sales, operations, tech) for issue resolution. Data Management & Reporting:Oversee collection, validation, and maintenance of customer and business data. Ensure accuracy, confidentiality, and timely reporting of data. Supervise the creation of daily, weekly, and monthly MIS reports. Use Excel tools (VLOOKUP, Pivot Tables, Charts, etc.) and dashboards for performance and trend analysis. Work closely with leadership to provide data insights that support business decisions. Process & Performance Improvement:Identify gaps in customer service and data processes and recommend improvements. Required Skills & Qualifications 1–4 years of experience in customer service and data management, with at least 1 year in a team lead role. Strong leadership, problem-solving, and conflict resolution skills. Excellent communication and interpersonal abilities. Proficiency in MS Excel (including advanced functions) and CRM systems. Ability to multitask and manage team targets under pressure. High attention to detail and process orientation.