This job is provided by apna.co Tele Calling experience mandatory. Candidates from Collections Process only apply. Minimum 1 Year Experience In Similar Field. Salary is negotiable depending on experience. Job Location - Goregaon (East) Show more Show less
Description This job is provided by apna.co Role Description: This is a full-time on-site Sales Manager role for Banking Partnerships. The Sales Manager will be responsible for managing and expanding relationships with banks and insurance partners and promoting our suite of financial products to their merchants and outlets. The Sales Manager will also be responsible for overseeing the sales team's performance and developing strategies to meet sales targets. Responsibilities They will have to meet solution managers of the bank. Focus is on new on-boarding. Acquisition of new banking for payment products of Mswipe. Managing the end-to-end process from partner acquisition to partner on-boarding up to the go live of the project. Liaising with the partner and coordinating with internal teams on a daily basis for smooth operational execution. Adding value to increase the base and offerings for the current partners. Requirements Minimum 2+ years of customer facing Business-to-Business Merchant Acquisition experience. Graduate in any stream. Good domain understanding. Building Relationships & Networking with the banks. Willing to work in a high-pressure & changing sale setup. Show more Show less
This job is provided by apna.co Hi, Greetings from Mswipe Technologies Pvt. Ltd. Hiring Customer Support Executive Location: Navi Mumbai (Jui Nagar) Division/Department: Helpdesk Reports to: Team Leader Essential Duties And Responsibilities Resolve customer tickets over m-desk/ ERP, calls and social media. Quick turnaround time to answer customer queries and update tickets Identify and assess customers’ needs to achieve customer satisfaction Follow communication procedures and guidelines Go the extra mile to engage customers and keep them happy Collect feedback and collaborate with departments to bring in impactful solutions Maintains customer records by tracking and updating information. Research, identify, and resolve customer complaints using relevant software Document all call information according to standard operating procedures Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary Upsell products and services Complete call logs and reports Other duties as assigned Education And/or Work Experience Requirements Fresher’s/HSC/any graduate Good communication skills Problem solving Self-driven Company Website : www.mswipe.com Show more Show less
This job is provided by apna.co Resolve customer tickets over m-desk/ ERP, calls and social media. Quick turnaround time to answer customer queries and update tickets Identify and assess customers’ needs to achieve customer satisfaction Follow communication procedures and guidelines Go the extra mile to engage customers and keep them happy Collect feedback and collaborate with departments to bring in impactful solutions Maintains customer records by tracking and updating information. Research, identify, and resolve customer complaints using relevant software Document all call information according to standard operating procedures Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary Upsell products and services Complete call logs and reports Other duties as assigned Education And/or Work Experience Requirements Fresher’s/HSC/any graduate Good communication skills Problem solving Job Type: Full-time Pay: ₹15,522.25 - ₹21,000.00 per month Schedule Day shift Language Malayalam (Preferred) Show more Show less
This job is provided by apna.co Loan Recovery & Follow-ups: Contact customers for overdue personal, home, auto, or credit card loans and ensure timely recovery as per bank policies. Negotiation & Settlement Negotiate repayment plans or settlements with defaulters to minimize bank losses while maintaining customer relations. Documentation & Reporting Maintain detailed records of communication, recovery efforts, and settlement agreements; submit daily/weekly collection reports to the credit control or recovery department. Compliance & Risk Management Ensure all collection activities comply with RBI guidelines, bank policies, and ethical practices to avoid reputational or legal risks.
This job is provided by apna.co Make daily outbound calls to potential and existing customers to promote products and generate sales leads reddit.com+15betterteam.com+15superworks.com+15. Maintain and update customer records in the CRM, logging call details and follow-ups expertia.ai+2superworks.com+2timespro.com+2. Handle customer queries and objections professionally to close sales or escalate issues as needed reddit.com+6expertia.ai+6timespro.com+6. Achieve weekly/monthly sales targets, tracking performance and striving for improvement business.linkedin.com. Develop product knowledge and work with the sales team to refine pitching strategies
🚨 **Job Alert: Enterprise Sales Manager** 🕒 Experience: 2 to 8 Years 🏦 Industry: Fintech / Payments / Banking / NBFC / Insurance Domain Only **Responsibilities:** - Develop & manage relationships with Large Corporate Group Segment. - Implement growth strategies to expand the client base. - Own business development according to agreed plans. - Identify and approach new potential clients in the mid to large corporate segment, crafting tailored sales pitches. - Cultivate relationships at CXO/CFO levels, ensuring continuous re-engagement until onboarding is complete. - Lead client engagement and deal origination for new clients, understanding their debt requirements. - Uphold credit quality in the managed portfolio with zero NPAs. - Collaborate internally and externally to onboard clients. - Coordinate with the Client Solutions team to identify debt solutions and ensure a seamless client relationship handover. **Requirements:** - Proven track record in business development and client identification. - Relationship-focused approach, preferably with existing relationships. - Proficient in credit writing, covering all risk-related aspects comprehensively. - Strong communication skills - verbal and written (including reports, presentations, etc.). - Deal structuring expertise.
This job is provided by apna.co Hi Candidate, M swipe Hiring a for Solution Specialist role for Multiple location. (Mumbai,Pune, HYD, Vijayawada, Kolkata, Chandigarh, Jaipur) Hope you are doing well. M Swipe Technologies Pvt Ltd Accept all digital and contactless payments POS solutions for all types of payment acceptance - cards, wallets, mobile payment apps and bank apps, contactless and QR payments. Solution Specialist → Field Work. (Ready For Fieldwork → lead generation from bank and conversion). Visit Bank make a good relation with manager and get then business. Good verbal and written Communication. Experience BFSI, NBFC, & Fintech (Fresher also Consider with good comms).
This job is provided by apna.co Job Title: Customer Support cum Data Management – Team Leader Department: Customer Service / Operations / MIS Roles And Responsibilities Team Leadership & Supervision:Lead and manage a team of customer support and data entry executives. Monitor daily team performance and ensure KPIs and SLAs are consistently met. Provide guidance, training, and mentorship to team members. Conduct regular team meetings to address issues, share updates, and align on goals. Handle escalated customer issues and ensure timely resolution. Customer Support Oversight:Ensure timely and professional handling of customer queries and complaints via phone, email, and chat. Oversee quality assurance in customer interactions and implement improvements where necessary. Coordinate with internal departments (sales, operations, tech) for issue resolution. Data Management & Reporting:Oversee collection, validation, and maintenance of customer and business data. Ensure accuracy, confidentiality, and timely reporting of data. Supervise the creation of daily, weekly, and monthly MIS reports. Use Excel tools (VLOOKUP, Pivot Tables, Charts, etc.) and dashboards for performance and trend analysis. Work closely with leadership to provide data insights that support business decisions. Process & Performance Improvement:Identify gaps in customer service and data processes and recommend improvements. Required Skills & Qualifications 1–4 years of experience in customer service and data management, with at least 1 year in a team lead role. Strong leadership, problem-solving, and conflict resolution skills. Excellent communication and interpersonal abilities. Proficiency in MS Excel (including advanced functions) and CRM systems. Ability to multitask and manage team targets under pressure. High attention to detail and process orientation.
This job is provided by apna.co We are currently hiring Customer Service - Voice Process in our company in Mswipe Technologies. PFB details of Job. Job Profile: Customer Service Executive Location: Juinagar Salary: 15k to 18k in hand p.m. Responsibilities Resolve customer tickets over m-desk/ ERP, calls and social media. Quick turnaround time to answer customer queries and update tickets Identify and assess customers’ needs to achieve customer satisfaction Follow communication procedures and guidelines Go the extra mile to engage customers and keep them happy Collect feedback and collaborate with departments to bring in impactful solutions Maintains customer records by tracking and updating information. Research, identify, and resolve customer complaints using relevant software Document all call information according to standard operating procedures Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary Upsell products and services Complete call logs and reports Other duties as assigned Requirements Should be HSC/Graduate Freshers are welcome Excellent Communication Skills Please Walk in: Rupa Renaissance, Wing A, Unit No# 2401 B, 24th Floor, D-33, Turbhe Midc Rd, TTC Industrial Area, Turbhe, Navi Mumbai, Maharashtra 400705
This job is provided by apna.co Hi, Please find the JD and company details below. Mswipe Technologies Pvt Ltd https://www.linkedin.com/company/mswipe/ Mswipe is a leading digital payment and financial solutions company supporting the growing merchant community across India. Our product suite consists of various POS terminals, from portable palm-size devices to various Smart POS options, QR Code, and the latest launch Boombox that provides alerts via sound and display to merchants. Mswipe is known for launching multiple industry-first products. Further to enable growth, we provide instant digital loans to merchants under the brand Mcapital. Mcapital is the lending arm and a fully owned subsidiary of Mswipe Technologies. Mswipe aims to provide holistic and simple tech-led financial solutions to merchants. Under Banking and Enterprise Solutions, Mswipe works with the. JD For Solution Spl Designation:Solution Spl Department : Banking Experience: 1+ Yrs Job Location : HYD CTC: 3LPA to 3.5LPA Please find the detailed JD for your ref We are HIRING! About Mswipe Mswipe Technologies is an omnichannel digital payments platform providing a host of offline and online payment acceptance solutions to merchants across categories covering metros to the smallest towns of India. Over the last 13 years, Mswipe has been a pioneer in introducing merchants to multiple innovative payment technologies enabling the expansion of the digital payment footprint in the country. Job Profile: Solution Specialist Department:Locations: PAN India Mumbai,Pune,Jaipur,HYD,Vijayawada. Chandigarh,kolkata. Job Responsibilities They will have to meet solution managers of the bank. Generate sales leads through banking channels in the assigned region. Acquisition of new merchants by visiting branches of assigned banks in the allocated geography for POS/QR/Soundbox of Mswipe. Liaising with the solution managers of the bank and coordinating with internal teams daily for smooth onboarding, logins & complete installations of POS/QR/Soundbox. Managing the end-to-end process of on-boarding merchant. Adding value to increase the base and offerings to the merchants. Must Have Experience Minimum HSC required 2+ years of customer facing Business-to-Business Merchant Acquisition experience. Good domain understanding. Building Relationships & Networking with the banks. Willing to work in a high-pressure & changing sale setup.
This job is provided by apna.co Hi, We are currently hiring a Customer Support Executive in our organization. Please refer below job details. Profile: Customer Support Salary: upto 21k Net take home p.m. Language Required: Malayalam Location: Navi Mumbai, Goregaon & Bangalore Role & responsibilities Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customers through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions Follow communication procedures, guidelines and policies Take the extra mile to engage customers Preferred Candidate Profile Candidate with good communication skills Fresher can also apply Perks and benefits Salary : 17k to 21k in hand per month Office timing: 10 am to 7 pm Week off: 1 rotational week off If interested, kindly walk in to below office address or can call on 9867460487 Address Unit # 2401A, 24th Floor, A-Wing, Rupa Renaissance, D-33, Turbhe MIDC Road, Navi Mumbai 400705.
Summary This job is provided by apna.co Job Summary: We’re seeking a persuasive and target-driven Telesales Executive to make outbound calls, promote our products/services, and convert leads into customers. The role requires excellent communication skills, resilience, and a passion for sales. Key Responsibilities Call potential customers to promote offerings Understand customer needs and pitch relevant products/services Meet sales targets and follow up on leads. Shift Time: 10:00 AM – 7:00 PM | Working Days: 6 Days a Week | Sunday Off
Role Description: You will be instrumental in: - Engaging with solution managers of partner banks. - Driving new on-boarding initiatives. - Acquiring new banking partnerships for Mswipe's payment products. - Managing the entire process from partner acquisition to on-boarding and project launch. - Collaborating with partners and internal teams daily to ensure seamless sales execution. - Enhancing value propositions to enrich offerings for existing partners. **Requirements:** - At least 2 years of customer-facing Business-to-Business Merchant Acquisition experience. - Proven track record in building relationships and networking with banking institutions. - Ability to thrive in a dynamic and high-pressure sales environment. - Strong communication skills - verbal and written (including reports, presentations, etc.). - Deal structuring expertise. **Attitude:** * Problem solving and resolving conflicts. * Keenness to learn and detail oriented. * Team player but also capable of taking individual decisions.
Company Description Mswipe is a leading digital payment and financial solutions company supporting the growing merchant community across India. We offer a range of POS terminals, QR code payment solutions, and the Boombox that provides alerts via sound and display. Mswipe's lending arm, Mcapital, provides instant digital loans to merchants. We work with large bank networks, insurance partners, and consumer brands to support merchants and outlets nationwide. Our vision is to contribute to India's digital revolution by making retail stores across categories self-reliant, covering over 16,000 pin codes and 800 cities and towns. Job Title : Manager / Senior Manager – Recruitment (Bulk & Lateral Hiring) Location: Lower Parel/ Juinagar Department: Human Resources Experience: 6–10 years Type: Full-time Job Summary : We are looking for a dynamic and results-driven Recruitment Manager/Senior Manager to lead our bulk and lateral hiring efforts. The ideal candidate will have strong expertise in sourcing top talent, managing high-volume recruitment, handling complex and niche requirements, and working closely with internal stakeholders. Proficiency in Excel and the ability to provide timely and accurate data-driven insights is essential. Key Responsibilities : • Lead end-to-end bulk and lateral recruitment for various business functions. • Manage a team of recruiters (if applicable) and drive performance metrics. • Handle difficult-to-fill roles through innovative sourcing strategies. • Build and maintain strong partnerships with internal stakeholders to understand hiring needs and provide regular updates. • Develop hiring plans in alignment with workforce requirements. • Prepare and share data reports, dashboards, and hiring metrics using Excel. • Ensure a smooth and engaging candidate experience throughout the recruitment lifecycle. • Stay updated on market trends and competitor hiring practices. • Drive employer branding initiatives as needed. Requirements : • 6–10 years of experience in bulk and lateral hiring, preferably in a fast-paced or high-growth environment. • Strong knowledge of recruitment tools, channels, and sourcing strategies. • Proven ability to manage complex hiring mandates under tight deadlines. • Proficiency in Microsoft Excel – must be able to create and share hiring dashboards, trackers, and reports. • Excellent communication, interpersonal, and stakeholder management skills. • Passionate about recruitment, people-centric, and process-driven. Preferred Qualifications : • Prior experience in managing recruitment for sales, operations, tech, or support roles. • Experience working in a matrix or multi-location setup. • Exposure to Applicant Tracking Systems (ATS) and HR analytics tools. What We Offer: • A collaborative and inclusive work environment. • Opportunities for learning and growth. • A chance to contribute to building high-performing teams. To Apply : Please send your resume to makhdum.pirjade@mswipe.com with the subject line: Application for Manager/Senior Manager – Recruitment. https://tinyurl.com/2hby8txy