680 Training Management Jobs - Page 27

Learning and development Trainer is responsible for the creation and delivery of training programs. Assist in the organization’s success, by coaching and developing its people..

Female candidate married with Kid / If unmarried, the female candidate must be above 35 years Training, planning & coordination Following up on collections Tally & accounting Inventory management MIS & Data analysis Call 7397778265

Impart training to FLS & USMs in order to upgrade there job knowledge to develop there skills through interventions periodically in the areas of recruitment and selling skills workshops, which would impact the territory’s productivity Required Candidate profile Expertise in training /Sales 2-12 years

Hospitality Manager: Experience: 7 to 8 Years of relevant industry experience. Skills: Training/SOP/Monitoring/Customer Service/Hospitality Operation Department: Facilities & Utilities Eligibility: Any relevant Experience/Hospitality/Customer Support Requirement: 01 Responsibilities: Oversee daily operations of the hospitality department (front office, food & beverage, guest services, housekeeping, etc.) Ensure high-quality customer service and satisfaction at all guest touchpoints Recruit, train, and manage hospitality staff; create schedules and delegate tasks effectively Monitor and evaluate team performance and provide feedback and coaching Handle guest complaints and resolve issues in a professional, timely manner Implement and maintain standard operating procedures (SOPs) and service protocols Manage budgets, cost controls, and financial performance of hospitality operations Coordinate with other departments (e.g., kitchen, housekeeping, events) for seamless service delivery Stay updated on industry trends and competitor offerings to continuously improve service standards

* Total 6 yrs exp from BPO out of this 2 yr exp as BPO Assistant Manager Training on the paper *Prepare Annual Training Budget& plans *NHT, OJT, Refresher training *Call/ WhatsApp cv Neha 8287267407 Amit 8178259405 Required Candidate profile Work from Office-Kolkata only not for Delhi/NCR and Bangalore..Apply those who can relocate in Kolkata Perks and benefits Fix Salary + lucrative Incentives

Hiring for the Manager/ Sr. Manager Training role in Travel Process!! Company - iEnergizer Noida Sec 60 GDS EXPERIENCE IS A MUST Contact Person: HR Sharandeep Kaur - 9266364422 Job Description:- The position of Manager / Sr. Manager Training involves overseeing and managing the training and development programs within an organization. This includes designing, implementing, and evaluating training initiatives to enhance employee skills and performance, as well as aligning training strategies with business goals. The Assistant Manager is responsible for leading a team, collaborating with various departments, and ensuring effective learning experiences to support employee growth and organizational success. Preferred candidate profile * Any Graduate with 1 year Manager / 3+ years as AM Training on paper can apply. * Should have Excellent communication skills. * Should be from BPO background (Travel Process). * Comfortable to work in rotational shifts. GDS MANDATORY Perks and benefits * Competitive Salary and Benefits package. * Opportunity for professional growth. * Collaborative and dynamic work environment. Immediate joiners Preferred. References are highly appreciated!!!

Job Description Knowledge of SEO and SMM. Work with the team to follow up and improve digital marketing strategies. Manage the social media handles of our clients. Opportunity to earn a full-time position based on performance. Great opportunity for graduates, freshers, and job seekers looking for internships in Kochi. Benefits Real-time on-the-job training. In-depth experience in On-page SEO. Hands-on experience with paid and organic campaigns. Coordination with graphic designers and content writers. Work alongside professionals with 10+ years of experience in digital marketing. Other Benefits Experience letter upon completion of the internship. Job opportunity with competitive salary based on performance. Who Can Apply Freshers seeking a career in digital marketing. Candidates who have completed a digital marketing course and are looking for practical exposure.

Technical Trainer Summary Apply Now Hyderabad Full-Time 3-5 years Responsibilities Develop and deliver technical training programs for employees. Create training materials, guides, and resources. Conduct hands-on workshops and virtual training sessions. Assess employee progress and provide feedback. Stay updated on industry trends and update training programs accordingly. Qualifications Develop and deliver technical training programs for employees. Create training materials, guides, and resources. Conduct hands-on workshops and virtual training sessions. Assess employee progress and provide feedback. Stay updated on industry trends and update training programs accordingly. Skills Strong communication and presentation skills. Expertise in the relevant technology domain (e.g., programming, cloud, etc.). Experience in instructional design and e-learning platforms. Ability to simplify complex technical concepts. Excellent organizational and planning skills.

The HR Trainer and Development Specialist is responsible for designing, implementing, and evaluating training programs to enhance employee skills and performance.

Plan and work out training schedule in conjunction with HR Head based on organizational need / skill gaps assessment Design and develop training programs Select appropriate training methods, activities and assessment method Update existing training content and create new content as per organizational requirement Design, prepare and order educational aids and materials Coordinate with various HODs/ Project Heads for making trainees available as per schedule Arrange training hall, seating and training material Intimation to all concerns for scheduled training events Maintain records for the training Assess instructional effectiveness and determine the impact of training on employee skills Gather feedback from trainers and trainees after each educational session Partner with internal stakeholders and liaise with experts regarding instructional design Maintain updated curriculum database and training records Host train-the-trainer sessions for internal subject matter experts Manage and maintain in-house training facilities and equipment Preferred candidate profile :- Post Graduate Proven work experience as a Training Coordinator, Trainer, Training Facilitator in reputed organizations for at least 08 years Hands-on experience coordinating multiple training events in a corporate setting Excellent communication skills Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate) Familiarity with traditional and modern job training methods and techniques Experience with e-learning platforms Proficiency in MS Office Advanced organizational skills with the ability to handle multiple assignments Basic knowledge about civil engineering / construction field. Should be able to conduct sessions if required for junior civil engineers Must be an excellent coordinator Interested candidate can send his / her resume to pratibha.maurya@blkashyap.com with experience details as Training Coordinator and expected salary and also call at 080-61942400.

Roles and Responsibilities Manage training programs from planning to execution, ensuring effective delivery and evaluation. Conduct Training Needs Identification (TNI) and analysis to identify gaps in employee skills and knowledge. Develop and deliver process training, soft skills training, sales training, classroom training, OJT, TTT, and other types of trainings as required. Coordinate with subject matter experts to design and develop high-quality training materials. Monitor trainee progress, provide feedback, and track performance improvements. Desired Candidate Profile 3-7 years of experience in Training & Development or related field. Strong understanding of Training Management principles and practices. Ability to analyze data to inform decision-making on training needs and effectiveness. Excellent communication skills for effective coordination with stakeholders.

Role & responsibilities Job Title: Regional Manager - Academics Job Description: 1. Interacting with the stakeholders of the school as and when required and building up the academic support system. 2. Working closely with different departments of Sales/NLP/Operations/Academics/SPC on a daily basis to ensure the smooth overall operations of the school and academic requirements and analysing the scope and area of development in N360. 3. Visiting the schools to train, observe and support the teachers, principals and academic heads to ensure execution of N360 successfully. 4. To identify the gaps in academics and to devise a remedial action plan. 5. Suggesting methods to the RM -Academics in optimising their operations and academics. 6. Ensuring that all the academic deliveries are on time as per the deliverables planned for N360. Coordinating with inter departments to ensure timely delivery of the various components. 7. Bridging the communication gap between the school management and the NEIPL HQ and maintaining the minutes of the meetings (MOM) for all the meetings taken at the assigned schools and also updating HO regarding the status of academic implementation and progress. 8. Planning the trainings for the teachers as per the training calendar committed to the school. 9. Driving the academic NLP usage for the school and analysing the gaps. 10. Preparing a training needs analysis as per the data received from the NLP usage reports and feedback received by the school management. 11. Supporting staff and parent committees that function to improve the learning and academic implementation of N360. 12. Maintaining the latest forms for observation / training / visits / reports. 13. Monitoring academic process and progress to track execution across the schools. 14. Co ordinating with all the key account manager for a set of schools. Looking after all the academic requirements as per N360 project. 15. To ensure smooth academic audit with internal / external team and thereafter remediation of the gray areas. 16. Driving NLP usage and addressing the issues, if any. 17. Co ordinating with SCM, SPC and NLP team for various steps of implementation. 18. Co ordinating with other RM - Academics for various requirements in N360. 19. Handling escalations from the schools. Desired Experience: 2+ yrs. of experience in school academic coordinator or edtech background. Desired Skills: Building professional relationships with the school management and important stakeholders. Data Management and Reporting. Training and mentoring the school teachers. Excellent in Communication. Ability and flexibility to travel to various locations in the region or across regions. if required. Time Management & Interpersonal Skills Strong functional knowledge in academics & administration. IT skills and computer proficiency should be good. Must have a strong knowledge of teaching pedagogy in Mathematics/Science/English/Social Science/Pre Primary. Job Types: Full-time, Permanent Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Experience: total work: 1 year (Preferred) Management: 1 year (Preferred) Language: English (Preferred) Work Location: In person Preferred candidate profile Perks and benefits

Key Responsibilities: Conduct training needs analysis in collaboration with department heads and HR Design and develop engaging training content, manuals, and materials Facilitate workshops, classroom sessions, and e-learning programs Evaluate training effectiveness through feedback, assessments, and performance metrics Maintain and update training records and reports Stay updated on the latest training tools, trends, and best practices Support onboarding of new hires with induction and orientation sessions Collaborate with SMEs to develop role-specific training modules Manage Learning Management System (LMS), if applicable Location- Delhi NCR, Bangalore, Chennai, Pune, Kolkata, Ahmedabad, Mumbai, Hyderabad

TRAINING MANAGER / Senior Manager DFOS We are seeking a results-driven Training Manager to join our team at Policybazaar for our dedicated field sales team . You will be responsible for leading the training function, developing training strategies and implementing programs to meet our employees learning needs along with organizing lead generation activities in corporates and other .You will play a pivotal role in building a culture of continuous learning and improvement at our channel and creating opportunities for sales force for lead generating activities through the above avenues. The ideal candidate is a strategic leader passionate about designing and implementing effective training programs. They are experienced in training management, talent development and organizational learning. We invite qualified individuals with strong leadership skills and a passion for employee development to apply for this role, having experience in training as well as strong relationships with corporates and skills to create lead sources for the sales force. In addition to a competitive salary, we offer a collaborative work environment, opportunities for professional growth and comprehensive employee benefits Objectives of the role Developing and implementing the training and development strategy in alignment with organizational goals and objectives.. Leading a team of professionals, including trainers, instructional designers and coordinators, to deliver high-quality training programs. Identifying training needs and priorities through needs assessments, performance evaluations and stakeholder feedback. Designing, developing and delivering training programs using various instructional techniques and formats, including classroom training, e-learning and workshops. Evaluating training effectiveness through assessments, surveys and feedback to measure learning outcomes and make continuous improvements. Managing the training budget, resources and logistics to ensure efficient and effective delivery of training programs. Your tasks Develop and maintain the annual training calendar and schedule, coordinating with department managers and stakeholders to ensure alignment with business priorities. Oversee the design and development of training materials, presentations and resources to support learning objectives and outcomes. Lead and facilitate training sessions and workshops, ensuring a positive and engaging learning experience for participants. Lead to facilitate with marketing team for requirements for lead generation activities Monitor and evaluate training delivery and effectiveness, adjusting improve outcomes. Provide coaching and support to trainers and facilitators to enhance their skills and effectiveness. Track and report on training metrics and KPIs to measure the impact and ROI of training programs. Stay updated on industry trends, best practices and emerging technologies in training and development. Required Skills And Qualifications Bachelors degree in education, Training, Human Resources or a related field. 9+ years of experience as a training manager or in a similar role, with a demonstrable track record of designing and implementing training program. Project management skills for managing training initiatives and timelines. Ability to assess training needs and develop training plans in the company. Strong leadership and team management abilities to inspire and motivate others. Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels. Strategic thinking and problem-solving skills, with a focus on achieving organizational goals through effective training and development initiatives. Preferred Skills And Qualifications Advanced degrees in Training and Development. Certification in training and development (e.g. CPTD, CPLP, ATD Master Trainer). Knowledge of competency-based training and performance management. Multilingual proficiency for managing training programs in diverse employee populations. Ability to manage the budget for training activities. Working knowledge of project management principle Interested candidates can share their updated resume at Kirtichauhan@policybazaar.com

Job Title: Program Coordinator Responsibilities: Program Planning & Execution: Develop, coordinate, and implement staff training programs to align with organizational goals. Training Coordination: To assist and manage staff training sessions, ensuring smooth execution. Budget & Resource Management: To assist in the preparation of training budgets, materials, and logistics. Performance Tracking: To assist in monitoring training effectiveness through feedback and assessments. Compliance & Documentation: To maintain records of training sessions, certifications, and compliance requirements. Qualifications: MBA degree in a relevant field (Education). Experience in program coordination and training facilitation. Strong organizational and communication skills. Proficiency in project management tools and training software.

Company Name - Compunnel Working Days - 5 days working (Saturday and Sunday Fixed Off) Timings - 7pm - 4am (Night Shifts) Locations- Noida Job Description:- • Proven experience in designing and delivering training programs, workshops .• Strong presentation, communication, and interpersonal skills. Ability to understand and address client needs, offering strategic recommendations and solutions. • Proficient in performance management. • Flexibility to travel to other locations as required. • Conduct needs assessments, evaluate training effectiveness, and make necessary adjustments. • Stay updated on industry trends, best practices to enhance training content. • Should have an understanding of call and communication quality • Collaborate with internal teams to identify client needs and develop training materials and resources. • Deliver engaging and impactful training sessions, workshops, and seminars on-site or virtually. For further assistance can reach at prasang.rai@compunnel.com or 8595748474. www.compunnel.com Thank you Prasang Rai Talent Acquisition Specialist Email : prasang.rai@compunnel.com Phone : +91-1203238800 C4, Sec-58, Noida, UP 201307, India.

Job Title: Telesales Trainer / Training Manager Role Overview: As a Telesales Trainer, you will play a crucial role in ensuring the success and effectiveness of our telesales representatives by providing comprehensive training and development programs. You will be responsible for designing and delivering training sessions, assessing training needs, and continuously improving our training materials and methodologies to enhance the performance of our team. Responsibilities: l Develop and implement comprehensive training programs for new and existing telesales representatives, covering product knowledge, sales techniques, objection handling, and customer service skills. l Conduct training sessions through various formats, including classroom training, virtual sessions, and one on one coaching, ensuring all learning objectives are met. l Assess the training needs of individual team members through performance evaluations, observations, and feedback, and tailor training plans accordingly. l Collaborate with sales managers and team leaders to identify areas for improvement and develop targeted training initiatives to address skill gaps and enhance performance. l Create and update training materials, including presentations, manuals, and elearning modules, to ensure they reflect the latest product information, sales strategies, and best practices. l Provide ongoing support and coaching to telesales representatives, offering guidance, feedback, and encouragement to help them achieve their goals and overcome challenges. l Monitor the effectiveness of training programs through performance metrics, feedback surveys, and observation, and make recommendations for continuous improvement. l Stay informed about industry trends, competitor activities, and best practices in telesales training, and incorporate relevant insights into our training programs. Requirements: l Proven experience in telesales training or a similar role, preferably in a fast-paced sales environment. l Strong knowledge of telesales techniques, sales processes, and customer service principles. l Excellent presentation and communication skills, with the ability to engage and motivate learners of diverse backgrounds and skill levels. l Demonstrated ability to design, deliver, and evaluate training programs using a variety of instructional techniques and technologies. l Effective coaching and mentoring skills, with the ability to provide constructive feedback and support to individuals and teams. l Proficiency in Microsoft Office Suite and experience with training software and elearning platforms. l High level of organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively. l Bachelor's degree in Business Administration, Education, or a related field preferred.

Required Experience 2 - 5 Years Skills Faciliation, coaching, data management + 4 more View full description img {max-height240px;} attached Sign in to apply Share this job

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Long Description Conduct IP searches using various databases, e.g. SciFinder, Thomson, USPTO, Espacenet etc. • Update the IP searches at regular intervals • Prepare IP landscape and note for R&D • Conduct weekly IP updates for granted and published IP • Conduct IP due diligence for in-licensing /out-licensing dossiers in various geographies Conduct patentability analysis • Draft patent applications • Communicate with counsel for IP filings • Prepare response to office actions Correspondence with regulatory wrt patent certifications, label changes, patent amendments etc • Review DDR (Drug Development Report) and PDR (Product Development Report) before DMF and ANDA filing • Conduct prior art search for assisting IP challenges • Collect discovery documents in patent litigation Legal CI • OB changes, citizen/suitability petitions • Medical CI for identifying follow-ons • Provide IP information for product identification Competencies Innovation & Creativity Result Orientation Collaboration Customer Centricity Developing Talent Process Excellence Stakeholder Management Strategic Agility Education Masters in Pharmaceutical Chemistry Work Experience 1-4 Years

We are seeking an experienced Sales Excellence Trainer who can elevate our sales teams by implementing best practices, advanced selling techniques, higher level strategies and sales process optimization strategies. This role is pivotal in enhancing sales effectiveness, performance, and productivity. The ideal candidate will bring a strong background in tech sales training, particularly within the B2B IT Sales space, and possess exceptional communication and coaching skills to drive high standards across the sales organization. A knack to interpret numbers & figures is required. Role & responsibilities Sales Excellence Training Development: Design and execute advanced training programs focused on sales excellence strategies, sales process optimization, and sales productivity tools tailored to B2B tech sales. Performance Coaching & Mentoring: Provide ongoing coaching and mentoring to sales professionals, focusing on enhancing core sales skills, objection handling, and consultative selling. Needs Assessment & Skill Gap Analysis: Conduct regular assessments to identify skill gaps and align training interventions with team and individual needs to ensure readiness for market challenges. Sales Effectiveness Initiatives: Drive initiatives to improve win rates, increase productivity, shorten sales cycles, and enhance the overall sales effectiveness of teams, with a focus on process excellence and optimization. Collaboration with operations, support & Delivery teams: Partner with sales leadership and cross-functional teams to align training programs with business goals, focusing on scalability and consistency in sales practices. Evaluation & Feedback/ Training Impact Measurement: Measure training effectiveness through performance metrics, feedback loops, and tracking post-training impact to continuously refine training content. Also, View analytics dashboards to identify individual gaps & devise plans to boost sales productivity and data-driven selling. Industry Trend Integration: Stay abreast of industry developments, competitor strategies, and emerging sales methodologies to ensure training content remains current and impactful. Preferred candidate profile Key Qualifications: Minimum 4 to 5 years of experience in sales training, with a track record in tech B2B sales, sales excellence, and process optimization. Proven experience in optimizing sales processes, shortening deal cycles, and enhancing win rates through structured training and coaching. Working knowledge of SaaS, cloud computing, enterprise IT, and emerging tech sales strategies will be an added advantage Advanced communication, coaching, and presentation skills, adept at engaging diverse learning styles. Proficiency in CRM systems, sales enablement platforms, and analytics tools relevant to sales productivity. In-depth knowledge of sales methodologies and adult learning principles. Preferred Skills: Experience in a dynamic tech environment or fast-paced startup. Certifications in Sales Excellence, Sales Coaching, or Instructional Design preferred Familiarity with AI-driven sales tools and automation in the B2B landscape. Personal Attributes: Highly organized with a strategic mindset focused on sales excellence. Analytical with strong problem-solving and critical-thinking abilities. Passionate about elevating sales performance through continuous learning and development. Flexible and adaptable to work in an evolving and fast-paced environment. Role: Sales Excellence Trainer Job Title: Manager/ Senior Manager Experience Required: Overall 8 to 10 years of experience with minimum 4 to 5 years in B2B sales training, with a focus on tech sales. Location: Noida Employment Type: Full-time Day Shifts - 9 AM to 6 PM Saturday / Sunday Fixed Off Work From Office Contact - Call / What's App Resume - 9718978697 Email - siddharth.mathur@denave.com Siddharth Mathur Lead Talent Acquisition DENAVE INDIA PVT LTD

Job Title: Training & Development - Head Location: Mumbai (Maharashtra) Job Overview We are looking for a skilled and dedicated professional to develop, implement, and oversee training programs for our basketball coaches (non-technical trainings), managers, and staff. These programs will enhance the skills of our coaches, helping them become more well-rounded, while equipping managers with the leadership and operational expertise needed to excel in their roles and drive success at their centers. The Training & Development Manager will be responsible for continuously monitoring and refining training initiatives to ensure their effectiveness. The ideal candidate will design engaging & impactful training programs, assess team performance, foster leadership growth, and align staff development with the organizations core values. This role requires expertise in training methodologies, strong communication skills, and a passion for mentorship. Roles and Responsibilities Develop and implement training programs to enhance team skills and leadership. Conduct workshops, coaching sessions, and team-building activities. Monitor staff performance, provide feedback, and improve training effectiveness. Ensure alignment with organizational values, ethical standards, and safeguarding policies. Collaborate with operations teams to align training with business objectives. Maintain training records, generate reports, and oversee performance management, including KPIs and evaluations. Qualifications/Requirement Graduate or post-graduate in a relevant field, preferably in the social sector or related disciplines. Minimum 5 years of experience in training, facilitation, or a related field. Proven ability to design, develop, and deliver effective training programs. Strong communication, presentation, and facilitation skills. Ability to analyze data, interpret training outcomes, and adapt strategies accordingly. Willingness to travel occasionally as required.

Objective: The trainer's role is to gracefully align participants with the company's inspiring vision and unwavering mission. By skillfully transferring knowledge, they amplify productivity, while engaging employees through engaging and diverse learning methods, complemented by recognition and rewards. As a catalyst for transformation, they ignite positive change, empowering participants to deliver an unparalleled customer experience to our esteemed guests Roles and Responsibilities Training Program Development: Designing and developing training programs and materials that align with the learning objectives and needs of the participants. This includes creating training modules, presentations, handouts, and other resources. Training Delivery: Conducting training sessions or workshops either in person, virtually, or through online platforms. Delivering training content effectively, engaging participants, and adapting the delivery style to meet the learning preferences of the audience. Knowledge Transfer: Transferring knowledge and skills to participants through effective communication, demonstrations, and practical exercises. Ensuring that the training content is clear, relevant, and easily understandable by the participants. Assessing Training Needs: Identifying the training needs of individuals or teams through assessments, surveys, or interviews. Analyzing performance gaps and designing training interventions to address those gaps. Learning Evaluation: Assessing the effectiveness of training programs by conducting evaluations, such as quizzes, tests, or surveys, to measure participants' learning outcomes. Collecting feedback and making improvements based on evaluation results. Individual Support and Coaching: Providing individual support and coaching to participants as needed. Addressing their questions, concerns, and providing guidance to reinforce learning and application in real-life scenarios. Training Administration: Handling administrative tasks related to training, such as scheduling sessions, managing training materials and resources, maintaining participant records, and coordinating logistics for training events. Professional Development: Keeping up to date with industry trends, best practices, and new training methodologies. Continuously developing personal skills and knowledge to enhance training effectiveness. Collaboration and Communication: Collaborating with other trainers, subject matter experts, and stakeholders to ensure training programs align with organizational goals and requirements. Communicating effectively with participants, supervisors, and management to provide progress updates and address any training-related issues. Training Evaluation and Improvement: Conducting post-training evaluations and analyzing feedback to assess the impact and effectiveness of training programs. Using this information to make improvements and adjustments to future training initiatives Desired Candidate Profile Subject Matter Expert: In-depth knowledge and expertise in the subject matter being taught, enabling trainer to deliver accurate and relevant information to participants. Strong Communication Skills: Excellent verbal and written communication skills to convey information clearly, engage participants, and adapt communication style to suit different audiences. Presentation and Facilitation Skills: The ability to deliver engaging presentations, facilitate discussions, and create an interactive learning environment that encourages participation and knowledge retention. Active Listening: Being attentive and actively listening to participants' questions, concerns, and feedback. Responding effectively and creating an inclusive learning environment. Adaptability: The capacity to adapt training methods, content, and delivery to meet the diverse learning styles, needs, and preferences of participants. Empathy and Patience: Demonstrating empathy towards participants' learning challenges, being patient in addressing their queries, and providing support throughout the learning process. Organizational and Time Management: Effectively planning and organizing training sessions, managing training materials, and ensuring timely delivery of content within the allocated time frame. Interpersonal Skills: Building rapport with participants, establishing a positive and respectful learning environment, and fostering collaborative relationships. Problem-Solving: Being able to identify and address challenges or obstacles that may arise during training sessions, adapting on the spot, and finding creative solutions. Evaluation and Feedback: The ability to assess learning outcomes, collect feedback, and evaluate the effectiveness of training programs. Using this information to continuously improve and enhance future training initiatives. Continuous Learning: A commitment to ongoing professional development, staying updated with industry trends, new technologies, and innovative training methodologies. Preferred language Tamil and Kannada A minimum of 5-8 years of professional experience in various roles, preferably with a strong emphasis on soft skills development

2yr exp as a BPO Manager Training on the paper form BPO Industry NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Required Candidate profile WFO Kolkata only Not for Delhi/NCR and Bangalore-APPLY those who can relocate in Kolkata Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

* SAP Functional Areas FICO, SD, MM, PP * SAP Position: SAP ERP Trainer * Location: Tirupur (near Coimbatore), Tamil Nadu, India * Experience Required: 8–10 years * SAP Systems: SAP ECC * Tamil – Mandatory (spoken fluency) * immediate Joiners