Training Head

The role of Training Head involves various responsibilities focused on identifying talent, leading recruitment processes, delivering coaching programs, and implementing training initiatives tailored to regional requirements. You will be tasked with managing end-to-end sourcing solutions, including attracting, sourcing, selecting, and integrating talent by aligning with business needs and growth plans. Additionally, you will support the business with appropriate assessment tools to attract and select the right talent, as well as drive onboarding and off-boarding procedures in accordance with company guidelines. Collaboration with HR and cross-functional Heads of Departments is crucial to design training programs that meet the specific needs of retail stores. This includes creating training materials and resources, conducting engaging training sessions using various methods like presentations, group activities, role-playing, and demonstrations. Identifying skill gaps among employees and designing training programs to enhance their knowledge and performance in areas such as customer service, sales techniques, product knowledge, and store operations will be part of your responsibilities. As the Training Head, you will play a key role in promoting a culture of ongoing learning and commitment, fostering cross-functional teamwork, and aligning training initiatives with company goals and objectives. Developing and deploying effective talent engagement strategies, designing talent development programs, supporting performance reviews, and resolving disputes and grievances among retail staff are also essential aspects of this role. It is important to stay updated on industry trends and best practices to ensure that training programs remain current and relevant. The ideal candidate for this role should have experience in Training/Learning & Development roles, a strong background in Retail Recruitment, and proficiency in managing the entire training cycle, including hands-on facilitation. Previous experience in delivering sales, service, and product training in a retail setting, preferably fashion, is preferred. Excellent interpersonal and communication skills, proficiency in English, problem-solving capabilities, organizational skills, time management abilities, effective presentation skills, adaptability to changing retail environments, initiative, and self-motivation are all qualities that will contribute to success in this position.,