487 Training Delivery Jobs - Page 18

Role & responsibilities Strong knowledge and exposure of MFI procedures and policies. Ensure that employees are trained in the required skills to complete their work tasks both efficiently and effectively, which will further lead to achieving business objectives. Conduct Orientation & Functional Induction training and certification of candidates during induction period. Schedule periodic training sessions for employees in respective States. Schedule periodic training sessions for employees in respective States. Conduct virtual/physical training for employees in SFO, CRE and RO roles. Monitor training material and Business updates to make amendments to the manual to ensure they are effective and up to date. Ensure that the Field team is updated with the required skills to deal with client interactions on a daily basis. Ensure that the Field team is updated with the required skills for addressing client grievances and concerns. Ensure employee effective learnings through periodic interventions and assessments. Responsible for the upkeep of training centres and guest house Preferred candidate profile Ability to analyze data and to prepare accurate reports in a timely manner. Open to travel in rural interiors, roughly 8-10 days a month. Strong skill of making MIS Reports (MS Excel) and power point presentations

Optometry Regional Trainer - Job Description Job Summary: The Field Trainer is responsible for delivering hands-on training and development programs to employees in the field. This role ensures that team members are equipped with the necessary skills and knowledge to perform their roles effectively. The Field Trainer will conduct training sessions, evaluate performance, and provide ongoing support to improve productivity and efficiency. Key Responsibilities:1. Training Delivery: Deliver engaging in-field training sessions, workshops, and one-on-one coaching. Conduct structured training programs on refraction, dispensing techniques, and optical technical processes. Train retail staff on the fundamentals of lenses, frames, and prescription interpretation. Facilitate hands-on workshops, role-plays, and real-time case studies to enhance learning. Incorporate the latest training methodologies and innovative team-building activities. 2. Customer Experience Training: Educate staff on delivering an exceptional customer journey, from store entry to final purchase. Conduct training on effective communication, personalized consultations, and handling customer queries. Teach best practices for conducting eye tests with accuracy and efficiency. Ensure all team members comply with company policies, procedures, and best practices. 3. Performance Monitoring & Feedback: Regularly visit retail stores to assess training effectiveness and staff performance. Conduct mock sessions and quality audits as training interventions. Provide timely feedback and actionable insights to improve staff skills. Develop assessments to measure knowledge retention and practical application. Collaborate with managers to identify training needs and skill gaps. 4. Content Development & Upgradation: Design and maintain training modules, presentations, and manuals based on evolving learning needs. Stay updated with the latest industry trends and incorporate best practices into training programs. Create engaging training materials, including videos, quizzes, and interactive content. Monitor training effectiveness and recommend enhancements for continuous improvement. 5. Continuous Improvement: Gather feedback from trainees to enhance training effectiveness. Identify skill gaps and customize training programs accordingly. Foster a learning culture within the organization by encouraging self-learning and skill enhancement. Stay updated on industry trends, tools, and techniques to enhance training programs. Travel to various locations to conduct training as needed. Qualifications & Skills: Preferably Bachelor's/master's in optometry. Strong presentation and communication skills. Ability to adapt training methods to different learning styles. Excellent organizational and time-management skills. Proficiency in Microsoft Office and e-learning platforms. Willingness to travel extensively. By implementing this structured training approach, Vision Express retail staff will be equipped with the necessary skills and knowledge to provide exceptional service, ensuring a seamless customer experience and improved sales performance.

Purpose of Manager-Training role: As a training manager, you are accountable for managing the operations learning needs at the branches (PAN India). Works closely with business operations team to create and execute successful learning path of employees according to the business requirements. As an Manager-Training, you are expected to: 1. As a Team Leader, the incumbent will develop training content & deliver training programs. Should cover skills, competencies & etiquettes required in process and workflows for new hires & existing employees through online/classroom/on-the-Job mode. 2. Ensure effectiveness of training programmes and take required measure to bridge the gaps. 3. Plan and execute monthly/quarterly/yearly training plans and calendars. 4. Examine the level of knowledge by designing & conducting Certifications, Assessments & Knowledge Checks on a timely basis. 5. Work in close coordination with business heads for implementing the training interventions at national level. 6. Execute timely training interventions including Self Learning Courses, Knowledge checks, PAN India sessions and Training Need Initiatives (TNI) every month. 7. Manage the internal operations team to execute operations training requirements. 8. Publish daily/weekly/fortnightly training reports. To be successful in the Manager-Training role you are required to have: 1. Excellent Verbal & Written communication in both Hindi & English 2. Proficiency in Microsoft Office and writing emails, & comfortable while working on like Camtasia, Canva, and other content development tools. 3. Proactive & multitasker, who can manage tasks and manage time efficiently in a fast paced, changing work environment 4. Experience of handling the team of trainers. Must to have Attitude: 1. Customer Orientation 2. Sense of Ownership and Accountability. 3. Result orientation 4. Emotional intelligence for working in a Team. 5. Professional development by focusing on self-learning. Qualification: 1. Full time MBA Experience: 1. 10to 12 years of experience in Training & Development Key Interactions: External Branch teams. Regional Leadership Regional Sales & Operations Team. Business leads and CXOs. Internal Regional Training Managers and respective teams. Functional training leads and respective teams. HR Team.

Prepare and pre-flight production-ready print files according to printer specifications. Ensure dyelines, cut marks, bleeds, and layout align with production and finishing standards. Troubleshoot and resolve technical issues related to print files. Required Candidate profile Hands-on experience in graphic designing, publishing, packaging, photoshop illustrator, and InDesign. Strong understanding of creative workflows. Able to train others on production processes.

Email your resume to: Raveena@wissenpro.com Apply now! Role & key Responsibilities Meet and exceed Client Metrics: External & Internal Training Metrics to be consistently Green Take complete responsibility of performance on the Training and SLA/KPI metrics Drive/identify improvement areas in assigned area/project especially 0- 90 days performance Collaborate with operations, and other stake holders for the delivery as per SOW Develop Controls to minimize external and internal escalations Overall implementation, planning and improvement of the Transactional Quality Framework Set up, improve, drive and streamline TNI, Refresher & other internal processes related to Training Responsible for leading, motivating and supervising the team of Trainers assigned As an ongoing practice, monitor & conduct deep dive analysis on areas of opportunities within the account and implement corrective actions, to help achieve desired results To identify root causes of variances in metrics (if any) To propose corrective/improvement solutions based on facts and data and implement and monitor improvement projects in the process Collect Data and perform analysis and RCA on metrics and publish reports accordingly Create and maintain Knowledge base and up skilling of resources with change in the process Focus on identification and highlight any/all compliance defects and recommend training or action plan Own compliance, data security and risk assessment for the process - highlight noncompliance in time to avoid surprises or before reported by external sources Key skills and knowledge: Strong understanding of banking products (e.g., loans, credit cards, accounts), services, and financial transactions Strong knowledge of Credit card and other Banking products Excellent verbal and written communication skills Should be willing to work in shifts along with the team in customer business time Should be a good team player with willingness to learn and drive to achieve Practice and focused on Metrics

Ability to understand clients requirement and perform need analysis Responsible for developing training content for institutional and corporate clients in Analytics domain Deliver trainings in the area of business analytics, under the guidance of senior instructors Responsible for meeting minimum number of hours on monthly bases for training delivery and content development. Responsible for creating case studies, assignments, quizes etc for training delivery Prepare professional presentations/ demonstrations/proposals including the unique value proposition based on each client s requirement with inputs from sales and delivery team Support for KPMG internal process implementation and compliance Ability to learn new technology in data analytics domin Job requires 40% to 50% of the time in travel for training delivery at client location. Skills Required Post Graduate / MBA (prefered) Good Knowledge of Business Analytics and Statistics Knowledge of Analytics tools such as R, Python, SAS or Tableau or Power BI, SQL, Machine Learning algorithm, Gen AI, LLM. Knowledge of Big Data analytics will be an added advantage Relatonship with educational institutes, colleges will be an added advantage. Work experence in training industry will be an added advantage. Excellent verbal & written, communication and presentation skills and good exposure to MS Office suite. Good relationship building skills and proactive approach in training delivery and content development High levels of personal integrity and adaptability to continual change Diligence in maintaining quality while working on multiple activities .

Veranda Race Solutions Pvt Ltd is looking for Reasoning trainer to join our dynamic team and embark on a rewarding career journey. Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

Veranda Race Solutions Pvt Ltd is looking for Tamil Trainer to join our dynamic team and embark on a rewarding career journey. Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

Responsible for creating a learning focused sales organization by designing & delivering both instructor led training & eLearning programs for the sales force The Training Manager - Learning & Development will oversee the design, implementation, and evaluation of training programs to enhance employee skills and drive organizational performance. This role will collaborate with various departments to assess training needs and develop comprehensive learning strategies that align with business goals. Key Responsibilities: Training Needs Analysis: Conduct assessments to identify training and development needs within the organization. Collaborate with department heads to align training initiatives with business objectives. Program Development: Design, develop, and implement engaging training programs and materials. Utilize various instructional techniques and formats, such as online modules, workshops, and on-the-job training. Training Delivery: Facilitate training sessions, workshops, and seminars. Ensure training delivery is effective and meets the learning objectives. Evaluation and Improvement: Assess the effectiveness of training programs through feedback, assessments, and performance metrics. Continuously refine training programs based on evaluation results and changing organizational needs. Collaboration and Communication: Work closely with HR, management, and employees to foster a culture of continuous learning. Communicate training initiatives and opportunities across the organization. Budget Management: Manage the training budget, ensuring resources are allocated effectively. Identify and liaise with external training providers as necessary. Leadership Development: Develop leadership training programs to prepare high-potential employees for future roles. Mentor and support employees in their professional development journeys.

We are hiring Manager- Training & Development. Interested candidates can share their CV at minu.rana@sita.in or 9654425677 Job Location: Gurgaon Job Description: Needs Assessment - Identify Training needs of employees. Design Training content - Create Training manuals/ learning programs using techniques such as classroom learning, demonstrations, one-on-one coaching or online learning. Plan Training calendar. Training Delivery - Conduct employees training, motivate and guide employees to maximize their efficiency, their abilities. Evaluate results - Post Training completion to ensure the objectives have been met. Administration - Manage Training programs. Evaluate Training out comes, maintain records of trainees progress and achievements. Monitor training costs against budgets and ensure efficient use of company resources. Must be Open for Travel to Different locations (PAN India)

Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processYou will be responsible for Instructor led training which is the practice of training either individuals or groups and designing learning material. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for? Instructor-Led Training (ILT) Training Needs Analysis (TNA) Learning Content Development Microsoft Office Suite Record to Report Training & Transition Experience Collaboration and interpersonal skills Ability to meet deadlines Ability to work well in a team Ability to perform under pressure Written and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

LMS Analyst Join our team in Talent & Organization and find endless opportunities to solve the most pressing client needs and challenges, especially during the backdrop of a global pandemic as we adapt to the new norm. Practice:Talent & Organization – LMS Analyst Network I Areas of Work:LMS and LXP Consulting and Implementation | Level:Senior Analyst | Location:Gurugram, Bangalore, Mumbai, Pune, Hyderabad and Chennai | Years of Exp:5-7 years Explore an Exciting Career at Accenture Are you someone who puts learner needs and experience at heart? Are you passionate about designing and delivering exceptional learning experiences? Do you enjoy problem solving? Does working in an innovation-driven, inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities. The Practice- A Brief Sketch:As a Talent & Organization (T&O) professional in the Capability Network, you'll help clients across a variety of industries in the areas of Learning Design and Development, Change Management and HR Transformation. You'll use your expertise to develop exciting new learning strategies and solutions. You'll help clients manage organizational change and smooth the transition process. Essentially, you'll be part of the team that is creating the workforce of the future! YOUR ROLE Although no two days at Accenture are the same, as a LMS Analyst in our T&O practice, a typical day might include: Serve as subject matter expert in developing suitable technology strategies and architecture and proactively monitor and maximize industry leading practices and build external relationships. Collaborate with leads to determine the project objectives. Work with the Onsite leads to complete the task assigned. Develop or write codes that support the overall business objectives and strengthen the quality and functionality of business-critical applications to provide optimal functionality. Design new programs and applications that meet the business requirements. Conduct discovery, design & configuration workshops for clients based on the needs and to fulfil the key requirements. Formulate program specifications and basic prototypes. Transform software designs and specifications into high functioning code in the appropriate language. Maintain proper coding practices and documentation even under deadlines. Build Integration between LMS and Other platforms through Rest API like content providers, HRIS, SSO YOUR EXPERIENCE:Basic Qualifications Education- Graduate/Post Graduate preferably in computer programming, computer science or related field Professional Background - Desirable – Engineering/BCA/MCA 5 to 7 years of experience with a proven record of translating business requirements into secure and scalable solutions Experience in creating powerful multi-faceted programs using a wide range of programming languages Experience i Qualifications TBD

Key Responsibilities: Conduct Inductions, Certifications, and Need-Based Training Programs. Perform Training Needs Identification (TNI) and Training Needs Analysis (TNA) using past performance data to create tailored learning paths for individuals and teams. Apply adult learning principles and diverse training methodologies. Provide initial handholding for new sales team members including mentoring, coaching, joint field calls, and On-the-Job Training (OJT). Monitor and evaluate training effectiveness, success, and ROI; report findings periodically. Plan and implement a regional training calendar. Support regional teams in continuous knowledge and skill development. Align training programs with organizational goals and contribute to overall learning initiatives. Address specific performance issues through customized training interventions. Stay updated with training trends, developments, and best practices. Travel up to 1015 days per month as part of training responsibilities. Requirements: Proven experience as a Training Manager or similar role. Demonstrated ability to design and implement successful training programs. Documented positive impacts from previous training efforts. Knowledge of traditional and modern training methods (e.g., mentoring, coaching, e-learning, workshops). Excellent communication, leadership, and time-management skills. Proficient in report writing and maintaining training documentation. Strong skills in MS Office (especially PowerPoint), data analysis, and computer applications.

Skill required: Talent Development - Learning Operations Designation: Learning Advisory Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processManage learning solutions, including activities such as registration, vendor management, product support, learning management system. What are we looking for? Stakeholder Communications Team Management Written Communication Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Job Description: Technical Training Academy Head overseeing training initiatives across a cluster of pharmaceutical sites in India: As the Technical Training Academy Head, you will lead the development and execution of training programs across multiple pharmaceutical sites within a cluster. Your role is critical in enhancing employee skills, ensuring compliance, and driving operational excellence. Here are your key responsibilities: Strategic Planning : Collaborate with senior management to define the vision and strategy for technical training. Align training initiatives with business goals and industry best practices. Training Program Development : Design and curate training content for various roles (production, quality control, engineering, etc.). Develop comprehensive training modules covering technical skills, compliance, and safety. Training Delivery : Oversee training sessions, workshops, and webinars. Ensure effective knowledge transfer to employees at all levels. Quality and Compliance : Emphasize adherence to Good Manufacturing Practices (GMPs) and regulatory requirements. Monitor training effectiveness and address gaps. Resource Management : Allocate resources (trainers, facilities, materials) efficiently. Collaborate with site-specific training coordinators. Stakeholder Engagement : Work closely with HR, department heads, and site leaders. Understand specific training needs for each company. Continuous Improvement : Evaluate training outcomes and adjust programs as needed. Foster a culture of learning and skill development. Qualifications and Skills Experience : Proven track record in technical training or related roles. Leadership : Strong leadership skills to guide a team of trainers and coordinators. Communication : Excellent verbal and written communication. Industry Knowledge : Familiarity with pharmaceutical manufacturing processes. Adaptability : Ability to navigate diverse organizational cultures.

Roles and Responsibilities Manage training programs from planning to execution, ensuring effective delivery and impact on business objectives. Develop and maintain relationships with stakeholders to identify training needs and develop solutions. Design and deliver process training, soft skills training, product training, and team handling sessions for clients. Conduct training analysis to measure program effectiveness and provide recommendations for improvement. Collaborate with cross-functional teams to integrate training into organizational processes. Desired Candidate Profile 5-10 years of experience in BPO/Call Centre industry or similar field. Strong understanding of TNA (Training Needs Analysis), TTT (Train the Trainer), OJT (On-the-job Training), TNI (Training Need Identification). Excellent communication skills with ability to handle diverse groups effectively. Interested candidate can apply at puja.vishwakarma@startek.com

Roles and Responsibilities Manage training programs from planning to execution, ensuring effective delivery and impact on business objectives. Conduct Training Needs Identification (TNI) and Analysis (TNA) to identify gaps in employee skills and knowledge. Develop and deliver behavioral training, soft skills training, and other types of trainings to address identified needs. Collaborate with stakeholders to design customized solutions for specific audiences or groups within the organization. Monitor progress against key performance indicators (KPIs) to measure program effectiveness. Desired Candidate Profile 5-10 years of experience in Learning & Development or a related field. Strong understanding of Training Delivery, Training Management, TNA, TNI, OJT, TTT, Train the Trainer, Training Analysis, Needs Assessment, People Management, Training Programs, Need Analysis. Proven track record in developing successful training programs that drive business results. Anyone interested please share profiles at puja.vishwakarma@startek.com

Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Instructor Analyst Qualifications: Any Graduation Years of Experience: 3 to 5years Language - Ability: English - Expert What would you do? Will conduct New Hire training/ Floor Performance enhancement programs for the Project. In addition, the team member will establish and manage relationships for New Hire integration into the Accenture style of working. What are we looking for? Extensive soft skills training experience Culture, Voice & Accent, Grammar, Customer Service Excellent Communication Skills - orally and in writing Instructional design Presentation Skills Computer/ MS Office skills Trend analysis and reporting People Management skills Critical problem solving and issue resolution Team supervision People Development Feedback & Coaching Behaviors key to the success of this position are: Continuous improvement focus result oriented Motivation Teaming and Collaboration Analytical thinking Ability to Plan and Prioritize Confidence Positive outlook Creative and innovative approach Adaptability Ability to exercise sound judgment within established guidelines Relationship Partnering Roles and Responsibilities: Assess relevant training needs for individuals and organization, in consultation with departmental heads, including assessment methods and measurement systems available. Stay informed as to relevant skill and qualifications levels required by employees for effective performance (Client and Internal requirements), and circulate requirements and relevant information to the organization / Leadership as appropriate. Work with CD Manager to produce plans to meet training and development needs, and manage training delivery, measurement and follow-up as necessary. Design training courses and programs necessary to meet training needs. Organize training venues, logistics, transport as required to achieve efficient training attendance and delivery. Plan and deliver training courses personally where necessary to augment that provided externally or internally by others. Arrange for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training. Recruit employees (as applicable). Ensure all training activities and materials meet with relevant organizational and statutory policies. Monitor, measure and report on employees' training and development plans and achievements within agreed formats and timescales. Develop self, and maintain knowledge in relevant field at all times. Deploy TTTs as required by the organization. Interact with training vendors and attend related training conferences and seminars. Monitor calls and give feedback to teams assigned. Train, assess and implement activities to effect improvement in E-mail writing skills and grammar. Implement language and culture modules training on a recursive basis to agents on floor. Calibrate with existing Coaches / Operations. Aid the Operations team in improving performance on customer service, team motivation and teamwork. Ensure that the current knowledge is updated regularly through huddles, monitoring, etc. Qualifications Any Graduation

Greetings from Ienergizer Urgent hiring for Process Trainer role at IEnergizer Noida Interested candidates can send your updated CV to: vanshika.kakkar@ienergizer.com or Connect via call at 9289640609 We are actively looking for an experienced Process Trainer to join our dynamic Training Team at iEnergizer Roles and Responsibilities: - Trained New Hired Trainee, conduct daily assessments, mock calls and designed Training Materials, Questionnaires and necessary tools. Train the trainees on essential customer service skills such as problem-solving, empathy and customer centric behavior. Monitoring and evaluating the performance of new and existing employees. Pre and Post Shift Briefing and download of every recent update on floor. Preparing reports like Training Calendar, maintaining Batch Tracker, attendance, RAG report and Calibrations etc. Collaborating with other trainers, SMEs, supervisors and managers to identify training needs and develop strategies. Conducted TNI, Refresher Trainings and Mapping their Efficacy for Improvement Ensuring timely delivery of training batches on floor along with supporting OJT Daily Dip check, monthly PKT through Gamification and shared reports with clients. Conducted Supervisor meet once in a week with OPS, Quality regarding the process updates. Desired Candidate Profile: - 1-4 years of experience in Process Training or Product Training in BPO/Call Centre industry. Excellent communication, presentation, and facilitation skills with the ability to engage diverse audiences. Proficiency in MS Office applications (Word, Excel, PowerPoint) for report preparation and presentation purposes. Perks & Benefits: - Corporate work environment Salary upto 45K 6 Days environment Work From Office Interested candidates can send your updated CV to: vanshika.kakkar@ienergizer.com or Connect via call at 9289640609 Interested candidates can also come for the F2F interview at the below address and meet me directly. Hard Copy of Resume and Aadhar Card is compulsory for entry purpose (Mention HR VANSHIKA KAKKAR on the top of your resume to get your interview scheduled easily) Location : iEnergizer - Noida Sector 60 A-37, Sector - 60 Noida, Gate number 2 Looking forward to welcoming passionate trainers to our team. Warm regards, Vanshika Kakkar Team Leader - HR

Job description Manage the existing Trainers and Training Team Design and implement skill development training programs Conducting Training of Trainers Overall monitoring of attendance of trainees and maintaining as per SOP Evaluate training effectiveness and outcomes Ensure compliance with industry standards Collaborate with stakeholders to align training with organizational goals Monitor and update training progress regularly

To carry out commissioning / installation / repair / maintenance and upgrading of large rotating electrical machines and their associated control equipment. As a Global Electrical Field Services Engineer, you will be responsible for: Commissioning HV Generators, Motors, Synchronous condensers, Power management systems (PMS), Electrical protection systems, Excitation Controllers (AVRs), and Synchronising equipment. Conducting upgrades to AVRS, PMS systems, Synchronisers, Protection relays and other control elements. Carrying out electrical testing on high and low voltage equipment and machine windings in the field. Delivering training on Brush Power Gen products to clients and field service colleagues. Interpreting technical drawings, specifications and technical requirements. Attend technical meetings on site and at customers premises. Preparing method statements and risk assessments in relation to client sites where needed. Assisting mechanical service engineer(s) on assignments, which will not necessarily involve electrical related activities. Fuel your passion To be successful in this role you will: Have an accredited Electrical or Electronic qualification or relevant experience Have knowledge of networking systems. Such as, Modbus, Ethernet, 61850, Fibre would be advantageous Have knowledge of concepts, practices and procedures of Health, Safety & Environment Have a high-level knowledge of electrical power generation and distribution systems Be Self-reliant, resourceful and a problem solver with well-developed commercial awareness Be an effective communicator, fluent in both spoken and written English. Able to undertake extensive overseas and offshore working - working away approximately 29 weeks per annum Have experience in dealing with external stakeholders on site and operating remotely on own initiative Be a good team player with the ability to work independently

Amazon Finance Operations - Accounts Receivable is looking for a Training Specialist. If you are a professional who thrives in a dynamic, ever-changing environment with experience in training delivery and management, we want to speak with you! The Training Specialist will be responsible for training delivery of approved training content, quality and coordination for all new hire, refresher, and launch trainings. Deliver our blended learning (instructor led training both in-class and virtual, and eLearning) classes and programs for new hires, new skills (cross-training), continuing education, and refreshers as necessary for global associates. Develop and implement market/site specific training programs that align with the global training program, including employee on boarding and ongoing training programs Plan, coordinate and deliver programs to enhance the knowledge and skills of GAR employees in the site and channel assigned, including email handling, call handling, customer handling, and account handling skills for the respective Channel/Site Work with local management and global leads to identify training needs and implement mechanisms to continuously assesses employee s needs for training Support and coach operations managers with training techniques for ongoing employee development Conduct timely one-on-ones with each member of the team, which includes call / email reviews, live monitoring, and role playing Conduct call practice and calibrations for target audience, and providing feedback on mock calls/role plays on case studies and difficult customer scenarios, including call listening and comprehension on use cases identified from time to time Train new hires and monitor calls/emails in a supported environment there by providing feedback, conducting refreshers, and discussing difficult scenarios for communication enhancement and certifying them to handle account portfolios independently Expertise in planning, implementing and assessing training Good communication skills for the purpose of knowledge transfer and skill development, including superior skill in explaining technical topics to novices and collaborating with subject matter experts and managers. Good coordination, classroom management and organization skills. Ability to use multiple learning methods and link appropriate methods with subject matter. Good one-to-many and one-to-one communication skills in both classroom and tutorial settings. Knowledge of adult learning and training practices, especially in technical support contexts. Certified trainer with good communication skills - oral and written 6 to 8 years of relevant experience in learning and development Bachelor s degree or equivalent Creative problem solver and good analytical skills Consistent record of process improvement within the training and development domain Comfortable in a fast-paced, multi-tasked, high-energy environment Content development / Instructional design experience Experience using instructional design tools such as Storyline, Captivate is preferred but not mandatory

Hi, Greetings from IGT Solutions We have and Immediate Opening for Team Lead- Training profile Interested candidates can share their updated resumes on swapnil.gupta@igtsolutions.com- 7042379178 Role Summary We are looking for an energetic Team Lead for BPO Training to design, implement, and manage comprehensive training programs for new and existing Business Process Outsourcing (BPO) operation. The ideal candidate is required to have a strong background in BPO operations, training, and process improvement with a focus on developing the skills of agents and other staff to meet performance goals. What you would be doing ? Training Delivery & Content Management : Overseeing new hire training, upskilling, cross-training, and refresher courses. Additionally, managing content creation for various processes (GF/PG). Trainer Leadership & Development : Leading and mentoring a team of trainers, coaches, and team leads to ensure effective delivery of training. Providing feedback and conducting performance evaluations for trainers. Trainer Grooming & Endorsement : Ensuring trainers are well-prepared and endorsed for delivery on both platform and technical skills. Training Needs Analysis (TNI/TNA) : Collaborating with trainers to design training plans that improve agent performance both in the classroom and live environments. Certification & Client Management : Securing client or internal certifications for training manuals and content, and seeking client feedback to ensure alignment. Project Management : Identifying projects that will improve key training outcomes such as throughput, attrition, and performance. Team Performance Management : Reviewing team performance regularly, providing feedback, and coaching lower-performing trainers or team members to improve. Audit Compliance : Ensuring that training programs meet both internal and external audit requirements and performance standards. Root Cause Analysis & Improvement : Conducting FMEA (Failure Modes and Effects Analysis) to identify training roadblocks and implementing corrective action plans. Stakeholder & Client Management : Maintaining strong relationships with internal and external stakeholders, including preparing business reviews and managing escalations. Forecasting & Planning : Estimating future training needs and planning resources accordingly. Qualifications: Education : Graduate in any discipline. Experience : At least 2+ years in a Senior Trainer or Lead Trainer role with experience in training delivery and content management. Skills : Strong presentation, facilitation, and coaching skills. Excellent written and verbal communication skills in English. Strong analytical abilities with attention to detail. Proficiency in MS Office. Ability to manage stretch targets and achieve results across multiple shifts. What's Expected: Ability to effectively mentor and lead a team of trainers. Passion for improving training effectiveness and meeting client and business requirements. Expertise in analyzing training data, identifying gaps, and creating actionable solutions. Strong stakeholder management skills, particularly with clients. What are you signing up for ? Competitive salary Health and wellness programs Career advancement opportunities Comprehensive career development Promising career progression Comprehensive training and development throughout your tenure World class work culture, you would not want to miss!

Greetings from TNQ Tech, TNQ is in the business of e-publishing, delivering pre-press capabilities to customers in the US, UK and European Union. With a 3000+ strong workforce and three strategic delivery offices, two located in Chennai and one in Coimbatore. TNQ has demonstrated strong growth metrics and remains the preferred destination for publishers worldwide. TNQ continues to focus on nurturing talent and constantly acquires talent to keep pace with growing business needs. A unique thrust on quality and emphasis on continuous improvement through technology keeps TNQ miles ahead of competition. Role & responsibilities 1. Assess training needs through surveys, interviews with employees, or consultations with managers or instructors. 2. Focusing on training, filling learning gaps, evaluating employees and creating learning opportunities that help employees do their best work. 3. Ensuring that employees have the necessary skills and knowledge to do their jobs effectively. 4. Helping to deliver training programs that help employees develop the skills that are needed to be successful in their roles Preferred candidate profile 1. Excellent English skills (verbal & written). 2. Proficiency in Microsoft Office such as Excel, Presentation. 2. Public Speaking skills. If interested, send your updated CV to niketa.paul@tnqtech.com , Contact - 9626916695.

Hi, We are hiring for the Leading ITES Company for HRO - Learning and Development Profile. Job Description: Knowledge & Experience: Working Experience of 1-5 years in Learning and development Excellent understanding of core process step and impact thereof Excellent process knowledge of Employee life cycle, L&D, C&B & PMS within organizations. Ability to properly research, identify, and document a system defect Ability to understand :- o the client administrative environment o the various Systems being used to process a participant issue o Workflow Management Basic understanding of MIS Behavioral Attributes Good interpersonal, verbal and written communication skills. Logical and efficient, with keen attention to detail. Strong customer service orientation. Ability to work in a team-oriented, collaborative environment. Effective Troubleshooting skills. Learning agility Good researching skills Core Role Responsibilities: Entering data in the HRIS related modules Identify training needs, keep track, and share the analysis with the business. Coordinating learning sessions Creating and updating content Analyze training effectiveness. Run the performance management activities such as Goal Setting, Mid Year, Year End & Talent review etc. Updates information in the scheduling systems, performs analysis to determine impact to available resources for the day. Runs Daily routine report that is provided to the HR Ops Team. Complete Mass uploads for data changes: Terms, Seniority Dates, and Minimum Wage. Understands customer requests and seeks clarifications in required situations Key Skills: a) Minimum 1 year Working Experience in Learning and Development b) Excellent of Employee life cycle, L&D c) Hands on experience of Updating information in the scheduling systems d) MIS Knowledge e) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Kolkata Search : Job Code # 425 a) For Position in Mumbai Search : Job Code # 489