Head - Technical Training

Key Responsibilities

1. Training Needs Assessment & Strategy

   • Conduct periodic skills gap analysis across departments: production, maintenance, quality, safety, engineering, etc.

   • Understand business goals and technology/ process changes; translate into training requirements.

   • Develop a medium- to long-term technical training strategy aligned with organizational goals.

2. Program Design & Development

   • Design curricula for different levels: operator, technician, supervisor, engineer.

   • Include modules on new equipment/technology, process improvements, safety & compliance, quality systems, preventive and predictive maintenance.

   • Develop training materials: manuals, SOPs, e-learning modules, handson labs, simulation, onthejob training (OJT).

3. Training Delivery and Execution

   • Oversee / conduct training sessions, workshops, practical demonstrations.

   • Manage internal trainers / technical experts, and external vendors if needed.

   • Ensure training schedule is planned to minimize disruption to production.

4. Evaluation & Continuous Improvement

   • Define KPIs/metrics for training effectiveness: for example, improvements in quality, reduction in downtime, error rates, productivity, safety incidents.

   • Collect feedback from trainees and stakeholders; use this to refine content and methods.

   • Maintain records of training outcomes, competencies, certifications.

5. Budgeting & Resource Management

   • Prepare / manage training budgets.

   • Procure tools, equipment, software, external training services.

   • Manage team of trainers/instructors, technical training staff.

6. Compliance & Standards

   • Ensure that training programs comply with regulatory, safety, environmental, and quality standards.

   • Ensure certifications and licensing requirements where applicable.

7. Change Management & Innovation

   • Stay updated with industry best practices, new manufacturing technologies (automation, IoT, Industry 4.0), and training methodologies.

   • Introduce modern training techniques (blended learning, virtual / augmented reality, e-learning) where applicable.

8. Stakeholder Engagement

   • Liaise with department heads (production, quality, engineering, maintenance) to align training with operational needs.

   • Engage with external institutions, vendors, OEMs for technical inputs, specialized training.