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0.0 - 1.0 years

2 - 4 Lacs

Pimpri-Chinchwad, Pune

Hybrid

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Developing and implementing HR policies and procedures that align with overall goals. Managing recruitment process including posting job openings, screening resumes and conducting interviews onboarding new employees, including posting necessary

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1.0 - 8.0 years

3 - 10 Lacs

Durgapur

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Are you looking for growth-oriented and rewarding process trainer jobs in DurgapurAt Fusion CX, we empower trainers to inspire, guide, and lead our new hires in mastering the telecommunication process. If you are passionate about learning, development, and making a tangible impact, this is your opportunity to shine. Fusion CX is at the forefront of customer experience transformation, and as a Trainer in Fusion CX Durgapur, you will play a vital role in delivering high-quality training to a telecommunication process team, creating future CX leaders, and shaping the future of CX. Job Description Trainer Telecommunication As a Trainer in the Durgapur for the telecommunication process, your responsibilities will include: Managing and conducting New Hire Training batches to ensure all new recruits are fully equipped with the necessary knowledge and skills. Delivering engaging and effective process training that fosters learning outcomes. Creating learning experiences that engage learners to achieve and demonstrate learning outcomes Collating feedback on completed training to evaluate and measure results and make improvements where required Developing and updating training schedules to assess and address training needs. Collaborating with other trainers, managers, and leadership to ensure cohesive and aligned training strategies as a trainer in a telecommunication process. Tracking and compiling collected data, ensuring accuracy and effectiveness. Designing and conceptualizing training materials to meet the learning needs of new hires and employees. Communicating ongoing training requirements and conducting refresher courses based on TNI/BQM (Training Needs Identification/Business Quality Measures). Testing and reviewing materials to maintain relevance and accuracy. Keeping a comprehensive database of all training materials for easy access and continuous updates. Managing Process Knowledge Tests (PKT) for consistent knowledge assessment. Job Requirements Trainer Telecommunication Minimum experience and other qualities required for the role of telecommunication trainer in Durgapur: The minimum educational qualification required is a graduate in any discipline. At least one year of experience as a trainer, preferably in a telecommunication process or related field. Excellent communication and presentation skills, capable of simplifying complex topics with ease. Strong analytical skills with the ability to conduct Root Cause Analysis (RCA) when necessary. Proficiency in Excel and PowerPoint for tracking data, compiling reports, and delivering training content. Proven ability to engage learners and facilitate learning outcomes effectively. Why Join Fusion CX At Fusion CX, we are committed to not only transforming customer experiences but also fostering the growth and development of our employees. If you are searching for trainer jobs in Durgapur to enhance your career in the BPO industry, go beyond by joining a global CX company. As a telecommunication process Trainer in Fusion CX Durgapur, you will: Work in a collaborative environment that values innovation, continuous learning, and teamwork. Gain exposure to the telecommunications industry and contribute to a globally recognized customer experience transformation company. Have access to career advancement opportunities through comprehensive training and development programs. Being part of a supportive team that encourages new ideas, growth, and excellence in training delivery will help you become an excellent trainer. If you are ready to make a real difference and take your training career to the next level, this trainer position for a leading telecommunication client in Durgapur offers a great platform to showcase your skills and expertise. Apply today to be a part of Fusion CX s transformative journey!

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1.0 - 9.0 years

3 - 11 Lacs

Siliguri

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Looking for training jobs in Siliguri that offer real career growthFusion CX is hiring a Process Trainer in Siliguri to support our expanding e-commerce operations. If you have hands-on experience delivering e-commerce training programs and a passion for enabling frontline performance, this is your opportunity to join a global customer experience leader at the forefront of digital retail transformation. Job Description Process Trainer About the Role As a Process Trainer based in Siliguri, you will be responsible for delivering effective and engaging training sessions for customer support associates aligned with e-commerce accounts. You will play a key role in preparing new hires, supporting ongoing learning, and reinforcing process updates while driving excellence in service delivery and compliance. Key responsibilities of an e-commerce process trainer in Siliguri Deliver new hire training, process-specific sessions, and refreshers for e-commerce campaigns Ensure that all trainees meet quality benchmarks and performance expectations during and post-training Collaborate with operations, QA, and client teams to ensure consistency in training delivery and accuracy of content Maintain detailed documentation of attendance, performance, and feedback Monitor trainee progress through assessments and evaluations, offering coaching where required Stay current with process updates and revise training materials accordingly Foster an interactive and inclusive learning environment that supports diverse learner needs Job Requirements Process Trainer Qualifications and requirements of an ideal candidate for the role of process trainer in Fusion CX Siliguri: Minimum graduate degree in any discipline Prior experience in e-commerce training or onboarding roles is mandatory Strong communication and facilitation skills Proven ability to work with cross-functional teams in a fast-paced, target-driven environment Good understanding of customer service KPIs, service workflows, and performance improvement strategies Familiarity with digital learning tools and training methodologies Must be based in or willing to relocate to Siliguri Why Join Fusion CX At Fusion CX, we empower trainers to shape talent, support global CX campaigns, and drive real impact. As part of our Siliguri team as an ecommerce process trainer, you will benefit from: A vibrant work culture that values learning, creativity, and performance Exposure to world-class e-commerce clients and ever-evolving processes A supportive leadership team invested in your professional development Opportunities for internal mobility, skill enhancement, and long-term career growth If you are looking for trainer jobs in Siliguri or want to advance your career with a leading CX company in the e-commerce space, this is your next move. Apply today and start impacting where it matters most through knowledge, training, and transformation.

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5.0 - 10.0 years

7 - 11 Lacs

Noida

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Bachelor s degree in HR, Psychology, Communication, Business, or a related field. Certification in soft skills training, coaching, or instructional design is a plus. Proven experience (5+ years) as a Soft Skills Trainer, Corporate Trainer, or similar role. Strong presentation and facilitation skills with the ability to engage diverse audiences. Excellent verbal and written communication skills. Proficiency in designing and delivering training using modern methodologies. Ability to assess learning needs and tailor training approaches accordingly. Strong interpersonal skills and the ability to motivate and inspire individuals. Familiarity with virtual training tools, e-learning platforms, and MIS. Secondary Skills: Develop and deliver comprehensive training programs. Assess training needs through feedback, performance evaluations, and consultation with stakeholders. Create customized training materials. Conduct one-on-one coaching and group training sessions. Provide actionable feedback and development plans to trainees for continuous improvement. Maintain training records and report on progress to management. Collaborate with all stakeholders (internal and external) to align training programs with organizational goals. Additional Remarks: Dynamic and experienced Soft Skills Coach to train and develop individuals in essential interpersonal, communication, and emotional intelligence skills. The ideal candidate will design and deliver engaging training sessions tailored to enhance workplace effectiveness, collaboration, and professional growth. Job Category: Functional Job Type: Full time Job Location: Noida Experience: 4-8 years Position : 1 Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

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1.0 - 2.0 years

3 - 4 Lacs

Kota, Jaipur, Bikaner

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We are looking a dynamic individual with exceptional communication, presentation, and analytical skills. This role demands strong interpersonal abilities to cultivate and oversee professional relationships with technical experts and stakeholders. The ideal candidate should thrive both independently and under pressure, adeptly managing multiple concurrent tasks with meticulous attention to detail and quality. Flexibility to travel extensively, approximately 40-50% of the time, is essential to successfully execute project activities and meet deadlines. The ideal candidate will work from the administrative office in the respective state. Qualification, Skill & Competencies: Advanced university degree (Master s or higher) in Public Health, Public Administration, Social Policy, Social Development, Community Development, or other relevant disciplines. At least 1-2 years of overall experience in public health, including TB program implementation, and monitoring and evaluation of health care programs. Excellent communication, presentation, and analytical skills. Strong interpersonal skills to build and manage professional relationships with technical experts and other partners. Ability to work independently and under pressure. Capability to manage multiple tasks concurrently and meet deadlines with attention to detail Roles and Responsibilities: Develop and implement strategic plans for the expansion of UPFRONT NAAT testing for Paediatric TB & EP TB Specimens. Collaborate with the PMU team and the lab assessment team to evaluate the labs in the state. Liaise with state authorities to compile a comprehensive list of labs. Ensure the training of lab technicians in public labs through lab experts. Organize training sessions for private physicians on proper sample collection techniques. Work with state authorities to upgrade labs, including procurement, maintenance, and reagent supply. Provide training to hospital and medical college departments to implement and adhere to DRTB care standards in line with national and international guidelines. Oversee the effectiveness and efficiency of hub operations through district coordinators. Train data managers and monitor the data collected from these hubs. Conduct workshops for private physician engagement and training through the technical team. Ensure monthly visits to each spoke for issue resolution and support. Monitor activities of District Coordinators and conduct quarterly M&E visits at district hubs and spokes to ensure smooth implementation of activities. Work closely with State and district NTEP to ensure the smooth implementation of all project Note: The principal responsibilities listed above are an illustrative list and not an exhaustive list. Additional responsibilities may be added from time to time depending on Project requirements.

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9.0 - 14.0 years

12 - 18 Lacs

Bengaluru

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Training & development manager 100% training & development to the employees and staff and to ensure 100% Compliance towards Audits. Training Need analysis Adherence to Training Calendar Skill and Competency mapping and Gap Analysis Zero NC in Audits Required Candidate profile Exposure of setting up of Training Centre Should be a good team player Good communication & facilitation skills, computer knowledge on training methods & concepts good listening & counselling

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8.0 - 12.0 years

10 - 14 Lacs

Mohali, Chandigarh, Panchkula

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BPO Training Manager -Chandigarh MUST HAVE EXCELLENT LEADERSHIP AND PRESENTATION SKILLS MUST HAVE 12 YEARS OVERALL AND 6+ TRAINING DOMAIN EXPERIENCE MUST BE FINE WORKING IN ROTATIONAL SHIFTS GRADUATION IS MUST SALARY UPTO 14 LPA

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2.0 - 5.0 years

3 - 6 Lacs

Gorakhpur

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Job description : Participant Coordination: Prepare and finalize participant lists for each training program, ensuring accuracy and completeness. Trainer Liaison: Share the finalized participant lists with the appropriate cluster trainers to facilitate effective training sessions. Induction Training: Conduct induction training for new CSOs at the regional level according to directives from the Zonal Manager. Action Planning: Develop and submit monthly action plans to both the Zonal Manager and Head Office (HO) team to track and align training activities. Training Needs Assessment: Identify and address the training needs of new hires at the regional level, and communicate these requirements to the HO team. Program Coordination: Coordinate training programs across different departments, and report progress and outcomes to relevant reporting authorities. Documentation: Maintain detailed records of training activities, including feedback and reviews, to ensure comprehensive documentation.. Required Candidate profile Location: Gorakhpur (Uttar Pradesh) Industry Experience: 2-7 years of experience as a Trainer within the NBFC (microfinance sector). Training Needs Analysis: Skilled in identifying and tracking departmental training needs to tailor training programs effectively. Management Skills: Experience in management disciplines and resource management, with a solid understanding of customer service, budget control, and risk assessment. Assessment Capabilities: Responsible for conducting and evaluating post-training assessments to gauge effectiveness. Sector Experience: Prior experience in Training in the NBFC & Micro finance industry is required. Communication Skills: Strong communication skills with the ability to clearly present ideas and information. Technical Proficiency: Proficient in Microsoft Excel, PowerPoint and capable of handling multiple projects efficiently. Please share your profile on nandini.singh@satincreditcare.com

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3.0 - 7.0 years

6 - 14 Lacs

Chandigarh, Patna, Meerut

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Role Summary: We are seeking a knowledgeable and proactive Subject Matter Expert (SME) to lead the adoption and usage of technology solutions within the collections industry . This role involves troubleshooting client issues, enhancing client satisfaction, fostering strong relationships, and identifying opportunities for cross-selling and up-selling . Key Responsibilities: Adoption: Facilitate the adoption of the company's solutions within client organizations by tailoring strategies to maximize their effectiveness. Engage with clients to understand their specific needs and challenges, ensuring solutions align with expectations and deliver value. Usage: Monitor client usage patterns to provide actionable insights and guidance for optimizing solution effectiveness. Conduct regular check-ins, workshops, and training sessions to help clients fully leverage the solutions. Troubleshooting: Identify and resolve client issues swiftly to maintain high levels of client satisfaction. Collaborate with internal teams to address any system or process-related challenges impacting clients. Travel: Extensive travel required to engage directly with clients, provide on-site support, and build deeper relationships. Qualifications: Experience: Minimum of 3 years of experience in the collections industry , with a focus on client adoption of technology or financial solutions. Demonstrated success in developing strategies to increase product usage and client satisfaction. Skills: Strong domain expertise in collections or as an analyst, enabling you to serve as a trusted advisor to clients. Exceptional relationship management skills to build and nurture long-term client partnerships. Effective objection handling skills to address client concerns confidently and constructively. Ability to identify and execute cross-sell and up-sell opportunities to enhance client value. Proficient problem-solving abilities to troubleshoot client issues and provide timely solutions. In-depth industry knowledge and fluency in the local language to communicate effectively with clients. Industry Knowledge: Deep understanding of the collections landscape and trends , enabling you to provide valuable insights and strategic guidance to clients. Personal Qualifications: Age below 35 years . A proactive problem solver with a strategic mindset and a client-focused approach. Preferred Background: Experience working with major lenders or financial institutions is highly valued.

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1.0 - 6.0 years

3 - 5 Lacs

Gurugram

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Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/MIS to the Operations team on the progress/pending status of activities Review content at regular intervals to ensure all updates are incorporated Participate in Internal & External Calibrations Conduct refresher trainings based on TNI Manage Knowledge Check for New Hires & Production Staff KNOWLEDGE, SKILLS, OTHER ABILITIES- Very Strong written and verbal communication skills (English) Customer/ Client Handling Skills Ability to work during all shifts Experience in any product/process/soft skill/up-skilling training 1- 5 years of experience in Training. Working Hours : 24 x 7 Shift 9 hours shift with 1 hour break. Work From Office Working Days: 5 Days working in a week Benefits: Rewards & Recognition (Awards & Gifts) Interested candidate can share their cv @ sonam.singh1@igtsolutions.com

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10.0 - 12.0 years

14 - 18 Lacs

Gurugram

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Purpose of the Sales Training-Lead : Aakash is looking for an experienced Sales Training-Lead who shall be responsible for supervising, designing, implementing, evaluating training programs to enhance the skills and knowledge of our employees, to make them job ready and drive business growth. Role is very dynamic in nature and shall need an experienced and self-motivated professional who shall take full responsibility of individually assigned projects as well as team handling. As Sales Training-Lead, you are expected to: 1. Work closely and communicate effectively with CXOs and Senior Business leaders to identify/ assess training priorities on an ongoing basis and proactively develop solutions to drive business. 2. Work closely with Regional Training Teams for any new training interventions, projects and drive as per business requirements. Observe & identify sales challenges they face on-the-job, conduct skills gap analyses and offer training solutions to increase productivity. 3. Handle PAN India sales training programs along with the team in online mode/classroom mode/on-the-Job (for e.g. - Sales pitch, Negotiation skill, Consultative selling, Objection Handling etc). Covering skills, competencies & etiquettes required for driving sales and enable Bottom Quartiles branches. 4. Conduct New Hire Training of Leadership profiles and certification process. 5. Conduct refresher training workshops for the targeted audience (leadership) in line with the branch needs. 6. Develop and facilitate knowledge checks/online assessments on monthly basis. 7. Administer vendor trainings. 8. Evaluate the effectiveness of training programs and continuously improve the LD offerings. 9. Lead the team and ensure effective team management skills and team development. 10. Stay abreast with latest industry changes, understand learning gaps & develop required training content. To be successful in the Sales Training-Lead Role you are required to have: 1. Strong communication & Excellent written and verbal communication skills. 2. Excellent organizational skills and ability to multitask with strong business acumen. 3. Excellent time and work management skills, ability to prioritize, ability to handle team dynamics, attention to detail and ability to meet established deadlines. 4. Proficiency in content creation (ppt & video based) using tools like Camtesia, Canva and other content development tools. 5. Ability of stakeholder & vendor management. 6. Occasional Travel. 7. Exposure to Learning Management System would be an added advantage. Must to have Attitude: 1. Dynamic professional with excellent interpersonal skills and has enterprising style of work. 2. Desired Traits: Self-starter, proactive, quick & adaptive. 3. Emotional intelligence to work and lead the team. Qualification: Post-Graduate in any discipline (Preferably full time MBA) Experience: 1. 10 to 12 years of experience into Sales Training. Preferably having direct sales experience. 2. 2 to 3 Years of experience in team management.

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4.0 - 9.0 years

6 - 11 Lacs

Mumbai

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Job Overview: We are seeking dynamic and motivated professionals to join our Training & Development team as Executive / Senior Executive Trainer . The ideal candidate will have hands-on experience in delivering training sessions, creating content, managing training tools, and driving learning projects. Experience in the General or Life Insurance industry will be an added advantage. Key Responsibilities: Deliver engaging and effective training sessions across various functions. Develop, customize, and maintain training content and materials. Utilize MS Office tools to prepare presentations, reports, and training aids. Support in implementing training tools and technology for better learning experiences. Collaborate with cross-functional teams for training needs and schedules. Assist in managing and tracking training projects and timelines. Maintain training records, feedback, and reports for performance evaluation. Qualifications & Experience: Bachelors degree or higher in any discipline. 12 years of proven experience in a training role. Experience in content creation, project management, and training tools. Proficiency in MS Office (PowerPoint, Excel, Word) is essential. Experience in the Insurance sector (GI/Life) is a plus. Skills & Attributes: Excellent communication and presentation skills. Strong interpersonal and collaboration abilities. Well-organized with attention to detail. Self-motivated and adaptable to dynamic business needs.

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1.0 - 5.0 years

1 - 2 Lacs

Coimbatore

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Job description: We are hiring a skilled NDT Trainer to deliver comprehensive training programs in various NDT methods. The ideal candidate should have ASNT NDT Level II certification and hands-on experience in the field. Role & responsibilities: Conduct training sessions on NDT methods such as UT, RT, VT, PT, and MPT. Develop and update course content and practical exercises. Provide hands-on training with NDT equipment and tools. Ensure students understand safety protocols and best practices. Prepare and conducting students for ASNT Level II certification exams Preferred candidate profile: ASNT Level II certification in multiple NDT methods. Minimum 1 year of experience in NDT training or inspection. Proficiency in operating NDT equipment. Strong interpersonal and mentoring skills. Commitment to delivering high-quality training.

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2 - 7 years

7 - 8 Lacs

Mumbai

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Soft skills / Voice and accent trainer Product/ Process- Trainer- International Voice only- Banking Process Excellent communication skills. Excellent interpersonal and customer service skills BPO Experience only Shift- Rotational (24*7)

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7 - 12 years

7 - 12 Lacs

Gurugram

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? DO Identifying and assessing future and current training needs Drawing an overall or individualized training approach Deploying a different variety of training methods for specified needs and outcomes Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers Conduct effective induction and orientation sessions Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them Manage training budget Provide opportunities for ongoing development Resolve any specific problems and tailor training programs as necessary Maintain a keen understanding of training trends, developments and best practices

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3 - 6 years

6 - 7 Lacs

Navi Mumbai

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Roles and Responsibilities Conduct product training sessions for customers, sales teams, and internal stakeholders on beauty products, cosmetics, hair care, and skincare. Develop and deliver customized training programs based on customer needs and requirements. Provide soft skills training to enhance communication, interpersonal, and leadership skills of team members. Manage the entire process from planning to execution of trainings using tools like TTI (Training Need Identification) and TNA (Training Needs Analysis). Collaborate with cross-functional teams to ensure effective delivery of corporate trainings. Contact - 9594690866 Neelam HR Neelam.Shahu@teleperformancedibs.com

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3 - 8 years

9 - 12 Lacs

Chennai

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Optimize shipping and transport procedures Plan and supervise the shipments Schedule daily and weekly routes Ensure logistics operations conform to industry regulations Supervise orders and stocking of raw materials and equipment Required Candidate profile Degree in related fields and a minimum of three years’ experience Knowledge and experience working with DB Visualizer, Power BI, SAS, SAP, SQL, Ariba, Esperion, PeopleNet International BPO experience

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10 - 20 years

8 - 16 Lacs

Pune

Remote

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We are seeking a freelance SAP SSAM Trainer with extensive experience as a consultant and a proven track record in delivering corporate trainings. possess in-depth knowledge of SAP BRIM to effectively impart this knowledge to corporate audiences.

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3 - 8 years

4 - 8 Lacs

Hyderabad, Pune

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We're Hiring: Industry Lead - Field Sales Trainer Company Industry: IT Services & Business Looking for an experienced Sales Trainer to join our team and take charge of field/product training across the region. Youll manage training for 50+ sales teams, drive performance improvements, and help shape the sales success of our ground teams. Key Responsibilities: ~ Manage On-the-Job Training (OJT) for 50+ ground sales teams ~ Own sales performance and improve efficiency month-over-month ~ Develop and deliver impactful training content & programs ~ Provide direct sales coaching and support through end-to-end sales closures ~ Prepare and present training reports to track success Qualifications: ~ Hardcore sales training & coaching experience ~ Excellent communication & PowerPoint skills ~ Willingness to travel and work in a dynamic, field-based environment ~ Experience in B2B sales training (corporate environment preferred)

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3 - 8 years

4 - 8 Lacs

Vadodara

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We're Hiring: Industry Lead - Field Sales Trainer Company Industry: IT Services & Business Looking for an experienced Sales Trainer to join our team and take charge of field/product training across the region. Youll manage training for 50+ sales teams, drive performance improvements, and help shape the sales success of our ground teams. Key Responsibilities: ~ Manage On-the-Job Training (OJT) for 50+ ground sales teams ~ Own sales performance and improve efficiency month-over-month ~ Develop and deliver impactful training content & programs ~ Provide direct sales coaching and support through end-to-end sales closures ~ Prepare and present training reports to track success Qualifications: ~ Hardcore sales training & coaching experience ~ Excellent communication & PowerPoint skills ~ Willingness to travel and work in a dynamic, field-based environment ~ Experience in B2B sales training (corporate environment preferred)

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7 - 10 years

11 - 16 Lacs

Gurugram

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Roles & Responsibilities Prime responsibility of Planning & Conducting On Job Training to Kia Dealer Network Develop skills for living & spreading Kia Values and Behaviors at Kia India Dealer network Deliver OJT training for dealer Sales & Service team members Need based training based on Customer Complaints Understand gaps & train the dealership Soft skill & Refresher training on customer etiquette Training need evaluation and planning Coordination with Regional Field team for training need and planning Generation of periodic & regular reports & circulation to field & network Management reports generation, Dealer Score Card Monthly Reviews templates/ Reviews, Regional Monthly Reports Annual Business Plan, MIS & status generation & reporting Any other duties expected from the position & requested by respective manager Required Skillsets Proven experience as a Training delivery and customer experience management Preferably worked in automobile domain or with automobile clients. Proficient in MS Office Problem solver with good communication and interpersonal skills Resolve and/or escalate issues within a well-timed routine. Project Management Good platform skills and participant engagement skills

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12 - 20 years

22 - 27 Lacs

Mumbai

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Practice Training Head - Healthcare About The Role ? ? ? ? Responsible for leading training delivery for Healthcare domain. Align training interventions to the needs of the Business Unit; deliver tangible business value through the deployment of an effective training strategy Responsible for operationalization of process and domain training framework in Healthcare domain Responsible for determining performance gaps, identifying training needs, working with SMEs, internal partners and vendors to implement training solutions in domain Ensure overall quality of training delivery; ensure standardization & quality of content Develop pre-process & process trainers and SMEs Review process training periodically with domain leaders and drive corrective action Deploy KT strategy during transitions in domain Responsible for Client Interfacing activities involving Change Management, Program Management, Strategy Development, Process Improvement, Cost Optimization and Business Planning Recording, Tracking, monitoring and escalating program implementation via regular status reports Build capability to engage as a strategic partner with the client in their transformation approach Help ideate and Build Unified and independent AI Training solutions which help in transforming learning

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1 - 6 years

5 - 7 Lacs

Pune

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AM – Training for Domestic BPO in Kharadi, Pune. 1+ year experience as AM Training in inbound customer service/e-commerce domain. Strong communication skills a must. Graduate/undergraduate. Salary up to 7.5 LPA. 1 position available Apply now!

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2 - 7 years

4 - 6 Lacs

Bengaluru

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Leading BPO in Bangalore Hiring for Process Trainer International Voice Process Require minimum 1years experience as Process Trainer in International BPO Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 6LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including, computer-based training, interactive classroom training and written job aids. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. 2 years total experience + 1 year experience in the BFSI domain Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

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3 - 10 years

5 - 12 Lacs

Bengaluru

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Full-time, permanent role Remote across India; up to 25 % travel for on-site bootcamps Mix of work: 60 % training delivery 20 % curriculum/content development 20 % client project coding Teach live-virtual, hybrid, and occasional on-site programs covering Python, NumPy/Pandas, TensorFlow, PyTorch, LangChain, Databricks, BigQuery ML, and GenAI best practices.Build & maintain Jupyter notebooks, lab datasets, slide decks, auto-graded challenges, and real-world case studies.Contribute to client projects: develop ML models, fine-tune LLMs, build RAG pipelines, or set up ML workflows turning that work into new classroom material.Collect learner feedback, iterate course content, and help junior facilitators grow.Partner with sales/SME teams to scope custom training engagements. 3 - 10 years hands-on data-science or MLOps experience with strong Python.Production use of TensorFlow or PyTorch, plus LangChain for GenAI workflows.Comfort with Databricks or Spark, and BigQuery ML (or similar cloud ML service).Able to explain core ML concepts, evaluation, and deployment clearly to mixed-level audiences.Delivered at least 100 learner-hours in classrooms, webinars, or workshops.Solid Git, CI/CD, and cloud fundamentals.scikit-learn, Vertex AI, SageMaker, MLflow/Kubeflow, prompt-engineering & RAG architectures.Experience building chatbots, CV, or tabular-ML solutions across any domain.Certifications such as TensorFlow Developer, AWS ML Specialty, Databricks Certified (we sponsor exam fees).

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