Training Specialist - Content and Delivery

Role Overview: You will be a Training Specialist (Content & Delivery) at the forefront of building a learning culture across the organization. Your role will involve designing, developing, and delivering high-impact training interventions that drive performance, foster growth, and align with business goals. Collaboration with business leaders across functions such as Sales, Operations, Customer Success, Finance, and Product will be essential for this role. Key Responsibilities: - Partner with function heads and HR Business Partners to identify training needs across business units. - Conduct skill gap analysis and performance diagnostics to tailor training programs that address real business challenges. - Design engaging, outcome-driven learning content for classroom sessions, workshops, and digital platforms. - Facilitate high-energy workshops and upskilling sessions across business functions using various instructional methods. - Upload, manage, and monitor content on the company's LMS platform. - Evaluate training effectiveness using frameworks like Kirkpatrick's model and gather feedback to continuously improve future programs. - Stay updated with industry trends and new training methodologies to enhance L&D interventions. Qualifications Required: - Bachelor's degree in any discipline. A Master's (Degree/Diploma) in HR, Education, or Organizational Psychology is a big plus. - 6-8 years of experience in L&D with expertise in content creation and training delivery. - Strong experience in designing and delivering programs for Sales, Customer Experience, Operations, and Corporate Functions. - Certification in instructional design, facilitation, or adult learning principles is preferred. - Familiarity with LMS platforms, digital learning tools, and blended learning strategies.,