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Role- Training Coordinator Location: Baner / Karve Road, Pune Company: Candent Academy (Training Vertical of Candent Technologies) Type: Full-time at Baner or Karve Road Working Days: Monday to Friday, Alternate Saturdays Experience: 1–3 years in training operations preferred Immediate Joiners Preferred About Us: Candent Academy is a premier SAP Authorized Training Partner and a part of Candent Technologies, a multinational company with presence in India, USA, Canada, and Singapore. We specialize in end-to-end SAP training and consulting solutions, aiming to build a future-ready digital workforce. Role Summary: We are looking for a highly organized, proactive, and detail-oriented Operations Executive to manage our SAP training operations. The ideal candidate will be the backbone of batch execution, trainer coordination, SAP registrations, and overall backend support to ensure a seamless training experience for candidates. Key Responsibilities: 1. Batch Formation & Planning Collaborate with the sales and academic team to plan and structure upcoming batches as per leads pipeline and market demand. Finalize training schedules in consultation with trainers and ensure resource availability. 2. Trainer Coordination Identify, shortlist, and confirm SAP trainers across modules. Handle commercials, documentation, and onboarding of trainers. Maintain a database of certified, experienced SAP trainers. 3. SAP Candidate Registration Register enrolled candidates on the official SAP portal accurately and within specified timelines. Maintain up-to-date registration logs and student status tracking. 4. SAP Coordination Serve as the liaison with SAP for registrations, certification processes, updates, and escalations. Stay updated with changes in SAP processes, policies, and offerings. 5. Candidate Support Handle candidate queries related to system login, credentials, SAP Learning Hub, certification access, and portal issues. Troubleshoot and resolve issues in coordination with internal teams and SAP. 6. Training Delivery Support Ensure seamless delivery of every batch through scheduling, trainer briefings, and continuous monitoring. Proactively identify and resolve any operational or training-related disruptions. 7. Documentation & Reporting Maintain trainer agreements, commercial contracts, attendance sheets, feedback forms, and batch reports. Generate weekly/monthly reports for internal tracking and management reviews. 8. Stakeholder Communication Act as a single point of contact between sales, trainers, candidates, and the SAP team. Ensure clear and timely communication to all stakeholders for every batch. 9. Feedback & Quality Assurance Collect feedback from candidates and trainers post-training. Maintain a feedback repository and share insights with management for process improvement. Required Skills: Strong organizational and multitasking abilities Excellent communication and interpersonal skills High proficiency in MS Excel, Google Sheets, and basic ERP tools Basic understanding of SAP training modules and certification process (preferred) Attention to detail and problem-solving attitude Ability to work under pressure and meet tight deadlines Benefits: Work with an SAP Authorized Training Partner Exposure to global SAP practices and standards Growth opportunities within the training and operations team Friendly and collaborative work culture Medical insurance benefits Interested candidates please share your profile on ruchi@candentacademy.com Show more Show less
