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Albatronix
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Tier 3 Support Engineer

Tier 3 Support Engineer

Albatronix

5 years

0 Lacs

Khammam Telangana India

Posted:1 month ago| Platform:

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Skills Required

support opentext vim sap technology stability efficiency resolve workflow ocr processing procurement analyze integration automation management analysis monitoring invoicing icc troubleshooting debugging communication certification migration collaboration servicenow

Work Mode

On-site

Job Type

Full Time

Job Description

About We are seeking an experienced L3 Support Engineer specializing in OpenText VIM and SAP FICO for the technology sector. You will provide high-level support and ensure system stability and efficiency. Key Responsibilities Provide L3-level support for OpenText VIM integrated with SAP FICO. Troubleshoot and resolve complex VIM workflow, OCR, and document processing issues. Work with SAP FICO, AP, and Procurement teams for end-to-end invoice processing support. Analyze and resolve integration issues between OpenText VIM and SAP. Optimize performance and process automation with functional and technical teams. Lead incident management, root cause analysis, and proactive system monitoring. Ideal Profile 5+ years of experience in OpenText VIM and SAP FICO. Strong expertise in Accounts Payable, Vendor Invoicing, and Invoice Processing. Hands-on experience in VIM workflows, ICC/OCR, DP Document Processing, and Invoice Approval Workflows. Solid understanding of SAP MM-FI integration and troubleshooting IDOCs, BAPIs, BADIs, and BTEs. Experience with custom configurations, enhancements, and ABAP debugging. Strong communication skills and ability to collaborate with cross-functional teams. Nice to Have Certification in OpenText VIM or SAP FICO. Experience with S/4HANA VIM migration and implementation. Skills: custom configurations,invoice processing,invoice approval workflows,accounts payable,sap fico,enhancements,sap solution manager,sap mm-fi integration,abap debugging,root cause analysis,idocs,icc/ocr,sap invoice management,collaboration,vendor invoicing,badis,servicenow,communication,bapis,incident management,opentext vim,document processing,proactive system monitoring,vim workflows,btes,troubleshooting idocs,dp document processing Show more Show less

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Tier 3 Support Engineer