Job Description

Territory Manager - Retail Location : Bangalore About the company: Orange Health is India s leading on-demand diagnostics brand for urban Indian consumers, enabling convenience, reliability, and overall better healthcare outcomes. Launched in Jan 2021, Orange Health now covers the top metros of India, and is now the highest-rated diagnostic brand in the country with incredible customer love! With a team of 900 people across the company, Orange Health Labs is also among the best places to work The founders Dhruv Gupta and Tarun Bhambra and the leadership team have deep experience in healthcare, large-scale businesses, and fast-growing startups. Our vision is supported by some of the world s leading investors like Accel, General Catalyst, Y Combinator, Bertelsmann and other marquee names. About the Role: As a Retail Manager you will manage strategy, sales and operational ef ciency and NPS for all the company owned collection centres assigned to you. Roles and Responsibilities: Customer Service: Ensure excellent customer service at all times and maintain the customer NPS. Store Operations: Ensure all opening, closing and cleanliness SOPs are being taken care of, maintaining the inventory, stock rotation and attendance. Sales and Marketing: Conduct BTL activities and maintain the PL of each store. Analysing the market and being aware of trends and competitor activities. Administrative Duties: Ensure compliance with company policies and procedures, Handle Cash, POS systems and maintain nancial transactions accurately along with maintaining the petty cash People Management: Assist in recruiting, training and monitoring the staff. Solve the queries of staff and keep them motivated to achieve the sales and target. Maintain NPS of all the store emedics. Maintain records of overtime and weekly roster. Skills we are looking for: -Deep understanding of sales strategies and maintain PL of the retail stores -Ability to manage stock levels, ordering, and ensuring no overstock of products for the respective stores -Has experience in Escalation Management -Has prior experience in managing multiple retail stores. -Proven experience in a supervisory role in retail or a similar environment. -Strong leadership and interpersonal skills. -Excellent organizational and multitasking abilities. -Prociency in MS Office and familiarity with retail management software. Compensation and Benefits: -The total compensation is up to 8LPA + Revenue Based Incentives -We provide Biannual-based increments based on company performance. -We offer comprehensive medical insurance worth 5 lakhs for both our employees and their dependents. -Our company culture is considered one of the best in the industry. Youll get to work with smart, inclusive, meritocratic team leaders. -Our People NPS is >90% and Glassdoor rating is also in the top 90% of companies.