Tender Executive

GeM Coordinator – Executive Level Department / Function:  Sales / Inside Sales & Coordination Reporting To:  Head – Inside Sales / Sales Director Location:  Head Office – As assigned Employment Type:  Full-Time / Permanent Job Purpose / Summary:  Manage day-to-day operations on the Government e-Marketplace (GeM) portal, including product listings, bid submissions, order tracking, and coordination between internal teams and government buyers. Ensure smooth order processing, compliance, and timely reporting while contributing to revenue growth. Key Responsibilities / Duties: Handle product listing, RFQs, bids, and order processing on GeM portal. Coordinate with internal teams – Sales, Finance, Logistics, Technical – for order approvals and dispatch. Ensure adherence to GeM policies and guidelines. Respond to buyer queries and resolve escalations promptly. Update internal CRM and trackers with GeM activity, proposals, and revenue. Prepare daily/weekly reports on GeM orders, bids, and revenue status. Required Skills & Competencies: GeM Platform Knowledge: Understanding of GeM portal processes and compliance  Coordination & Communication: Liaising with internal teams and government buyers  Order & Bid Management: Tracking, processing, and executing orders efficiently Analytical & Reporting: Monitor KPIs, sales data, and generate accurate reports Attention to Detail: Ensure compliance and zero errors in submissions  Good-to-Have Skills: CRM / ERP familiarity  Knowledge of government sales and procurement norms Problem-solving skills for buyer escalations  Educational Qualifications: Bachelor’s in Business Administration, Commerce, or Engineering Certification in GeM / Government Procurement is a plus Work Experience: 1–3 years in inside sales, coordination, or government order processing KPIs / Performance Indicators: Number of bids submitted on time Order processing accuracy (%) Revenue generated via GeM Timely CRM updates Resolution time for buyer queries Working Conditions / Special Requirements: Office-based with high accuracy and compliance expectations Target-driven role with frequent internal coordination