Telesales Manager

📄 Job Title: Telecalling Sales Team Leader (Domestic Call Centre – Hospitality)

Location:

Salary:

Work Type:

Experience Required:

🧭 About the Role

strong and disciplined team leader

👔 Key Responsibilities

• Manage a team of 8–10 outbound telecallers handling B2C sales for Sanda Hotels
• Ensure the team meets daily/weekly targets
• Train, motivate, discipline, and support team members as needed
• Monitor call quality, script adherence, and CRM updates
• Prepare daily performance reports and escalate issues where needed
• Track follow-ups, lead quality, and conversions from inquiry to booking
• Coordinate with marketing and field sales teams for aligned efforts
• Ensure a culture of punctuality, performance, and ethical sales

✅ Requirements

• Minimum 3 years in outbound domestic call centre roles
• Minimum 1 year experience

  leading a sales team

  (telecalling/BPO/FMCG/insurance, etc.)
• Strong leadership, motivational, and disciplinary skills
• Fluent in

  Hindi + English

  (other regional languages a bonus)
• Experience using

  CRMs

  , and telephony systems
• Must be Goa-based or willing to relocate to Goa full-time
• Must be comfortable working from office and handling team KPIs

🎁 What You Get

• Fixed salary between ₹40,000 – ₹50,000/month
• Attractive

  incentives

  based on team performance
• Opportunity to build and lead a growing telesales division
• Chance to work with a reputed and expanding hospitality brand (Baywatch Resort & Beach House, Goa)
• Long-term career path in sales leadership