Telesales Executive

Telesales Executive — Study Abroad (MBBS, Aviation & Global Programs) | Academic Counselling Company: University Insights Location: Noida, Sector-96 (Work From Office) Employment type: Full-time About University Insights: University Insights is a study-abroad consultancy specializing in MBBS abroad, Aviation (CPL/MPL & DGCA conversion), and global higher-education programs. We help students with accurate guidance, end-to-end admissions, visas, and onboarding. Role Summary: Own the full telesales + counselling funnel: convert leads into counselling sessions, applications, admissions, and fee closures across MBBS, Aviation, and other study-abroad tracks. This is a high-energy, KPI-driven role for strong communicators who love targets and student success. Key Responsibilities: High-volume outreach: Call/WhatsApp/email inbound & outbound leads; qualify on eligibility, intake timeline, budget, and intent. Advisory counselling: Explain programs, fees, eligibility, intakes, documentation, visa flow, and realistic timelines. MBBS: NEET/NMC FMGL 2021 basics, WDOMS/FAIMER listings, FMGE/NExT awareness, course duration & internship validity. Aviation: CPL/MPL pathways, DGCA Class-1/2 medicals, hours, conversion routes. Pipeline ownership: Book counselling slots, drive show-ups, manage follow-ups, and progress enquiries → applications → admissions → visa. Objection handling: Safety, recognition, living cost, exam difficulty, “need to discuss with parents”, budget. CRM hygiene: Log every touchpoint, update stages, set next actions; maintain 100% data accuracy. Revenue & targets: Hit monthly goals on admissions and fee collections; upsell value-adds (visa, insurance, accommodation, forex). Events/webinars: Pre- and post-event calling to maximize attendance and conversions. Market feedback: Share insights to improve scripts, creatives, and growth strategies. Candidate Profile Must-haves: Excellent Hindi & English communication (Hinglish comfort a plus); persuasive phone etiquette. Target orientation, follow-up discipline, and strong ownership. Comfort with CRM/Google Sheets/Docs, WhatsApp Business, dialers, Zoom/Meet. Good-to-have Experienced candidates: Proven track record of admissions and revenue growth strategies in academic counselling/telesales (edtech, study-abroad, MBBS, or aviation). MBBS domain familiarity (NEET, NMC FMGL 2021, FMGE/NExT, recognition, duration & internship). Aviation domain familiarity (CPL/MPL, DGCA medicals, conversion pathways). Knowledge of SOP/LOR/test-prep counselling (bonus). Education & Experience Freshers and experienced both can apply; prior academic counselling experience is preferred for the higher band. KPIs (What Success Looks Like)Daily dials: 80–120 | Contact rate: 30–40% Counselling bookings: 20–30/week | Show-rate: 60%+ Application → Admission: 20–30% (program-dependent) Monthly admissions: Target-linked (shared at onboarding) CRM compliance: 100% logged; TAT on follow-ups <24 hours Compensation & BenefitsBase: ₹15,000 (Fresher) – ₹25,000 (Experienced) Incentives: Avg ~₹15,000/month, uncapped; tied to admissions, fee milestones & revenue slabs Performance bonuses, recognition, fast-track growth for top performers Work Schedule & ToolsTiming: 10:00 AM – 7:00 PM IST, 6-day week; occasional weekends for events (comp-off as per policy) Tools: Lead CRM (LeadSquared/Zoho or similar), Cloud dialer, WhatsApp Business, Google Workspace, Zoom/Meet 30-60-90 Day Success Plan30 Days: Master products, scripts & FAQs; achieve 60% activity KPIs; spotless CRM hygiene 60 Days: Own full pipeline; 80–100% activity KPIs; 1–2 admissions/week (mix MBBS/Aviation) 90 Days: Consistent monthly admissions target; contribute insights to improve playbooks & funnels Growth Path Telesales Executive → Senior Counselor → Team Lead → Vertical/Branch Manager (MBBS or Aviation) How to Apply (Noida, Sector-96 — WFO) Email your CV to hr@universityinsights.in with subject “Telesales Executive — Noida Sector-96” and WhatsApp a 60-sec voice-note pitch to +91 98703 49912 (why you’re a fit + your best admissions win). Immediate joiners preferred.