Telesales Coordinator

Role Overview: As a Telesales Coordinator, you will be an integral part of the sales and customer service team, acting as the primary point of contact for customers. Your main responsibility will be to engage with potential and existing customers through outbound and inbound calls, with the aim of building and maintaining positive relationships. Your excellent communication skills and passion for delivering exceptional customer service will be highly valued in this role. Key Responsibilities: - Make outbound calls to potential customers - Receive inbound calls from interested prospects or existing clients - Effectively communicate the features and benefits of products and services - Engage with customers, understand their needs, and provide relevant information - Play a crucial role in lead generation and sales conversions - Ensure accurate data entry into the CRM system - Conduct timely follow-ups with customers Qualifications Required: - Excellent verbal and written communication skills - Customer-centric approach - Ability to handle customer queries and complaints with patience and empathy - Sales-oriented mindset - Adaptability to different customer personalities - Ability to influence and persuade customers If you are ready to take on this exciting opportunity and showcase your talents as a Telesales Coordinator, we welcome you to apply and be a part of our team's success.,