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2.0 - 6.0 years
0 - 0 Lacs
noida, uttar pradesh
On-site
A travel consultant plays a crucial role in assisting individuals and groups in planning, organizing, and booking their travel arrangements. Your primary responsibility will be to provide expert advice, personalized recommendations, and ensure a seamless and enjoyable travel experience for your clients. Your key responsibilities will include conducting client consultations to understand their travel preferences, requirements, and budget. Based on their interests, you will assess their needs and offer recommendations for destinations, accommodations, transportation, and activities. Additionally, you will be responsible for creating customized travel itineraries considering client preferences, time constraints, and budget limitations. This will involve arranging flights, accommodations, ground transportation, and activities, ensuring all reservations are confirmed and accurate. As a travel consultant, it is essential to stay updated on the latest travel trends, destinations, attractions, and local customs. You will need to provide clients with accurate and up-to-date information on travel advisories, safety precautions, and health recommendations related to their chosen destinations. Moreover, you will be expected to promote travel packages, upgrades, and additional services to enhance clients" travel experiences, meet or exceed sales targets, drive repeat business, and generate referrals through exceptional service and customer satisfaction. To excel in this role, you should ideally possess a bachelor's degree in hospitality, tourism, or a related field. Previous experience in a travel-related role or customer service position would be advantageous. Excellent communication and interpersonal skills are crucial, enabling you to build rapport and establish trust with clients. Strong organizational and time management abilities are essential to handle multiple client requests and bookings simultaneously. Additionally, extensive knowledge of popular travel destinations, airlines, hotels, and travel regulations is desirable. Problem-solving skills will also be necessary to address unexpected challenges or issues during travel. A sales-oriented mindset and the ability to meet or exceed sales targets are key to success in this position. This position offers a competitive salary starting from 22k - 25k per month, with monthly incentives available above the targets.,
Posted 6 days ago
0.0 - 4.0 years
0 - 0 Lacs
guwahati, assam
On-site
We are seeking a dynamic and motivated Sales Associate/Executive to join our growing team. This is an exciting opportunity for an individual with a passion for sales, excellent communication skills, and a background in travel or hotel management. The ideal candidate should have a strong understanding of computers and possess a customer-centric mindset to drive sales and build lasting relationships with clients. In this role, you will be responsible for promoting our products/services, engaging with clients, processing bookings, and handling customer inquiries effectively. A key part of your job will be to build rapport with potential customers, understand their needs, and help guide them toward our offerings. Key Responsibilities: Actively engage with customers through calls, emails, and face-to-face interactions to promote products/services. Process customer inquiries, provide information about products/services, and close sales. Maintain a professional and customer-friendly attitude while addressing client needs. Follow up with leads and maintain relationships with existing customers. Handle complaints and queries efficiently, ensuring customer satisfaction. Collaborate with the team to meet sales targets and objectives. Stay informed about the latest industry trends and company offerings. Provide administrative support when necessary, including handling bookings, documentation, and reporting. Eligibility Criteria/Qualifications: Education: A background in Travel and Tourism or Hotel Management is preferred. Experience: Freshers are welcome to apply, though prior experience in sales is an advantage. Skills: Excellent Communication Skills: Ability to clearly convey information and build relationships with clients. Proficiency in Computers: Must be comfortable using Microsoft Office Suite (Word, Excel, PowerPoint), CRM systems, and the internet for research and communication. Sales-Oriented Mindset: A passion for driving sales and achieving targets. Customer Service: Strong ability to handle customer queries, resolve complaints, and provide excellent service. Attention to Detail: Ability to manage multiple tasks effectively while maintaining accuracy in all work. Salary Range: 12,000 to 15,000 per month, based on experience and qualifications. Job Types: Full-time, Permanent Benefits: Food provided Paid sick time Provident Fund Schedule: Day shift Language: English (Preferred) Work Location: In person,
Posted 2 weeks ago
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