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34 Job openings at Sumi Yashshree Hotels and Resorts
Multi tasking staff

Calcutta

0 years

INR 0.09 - 0.1 Lacs P.A.

On-site

Full Time

Need to know about hotel industry , flexible to job in front office and other department as well. Job Types: Full-time, Fresher Pay: ₹9,000.00 - ₹10,000.00 per month Benefits: Food provided Provident Fund Schedule: Rotational shift Work Location: In person

Front office associate

Shiliguri, West Bengal

0 years

INR 0.0875 - 0.00067 Lacs P.A.

On-site

Full Time

Food & Accommodation provided Good communication skill hospitality industry knowledge Hotel front office knowledge Job Types: Full-time, Fresher Contract length: 6 months Pay: ₹8,750.67 - ₹10,000.00 per month Language: English (Preferred) Work Location: In person

Front office associate

Shiliguri

0 years

INR 0.0875 - 0.1 Lacs P.A.

On-site

Full Time

Food & Accommodation provided Good communication skill hospitality industry knowledge Hotel front office knowledge Job Types: Full-time, Fresher Contract length: 6 months Pay: ₹8,750.67 - ₹10,000.00 per month Language: English (Preferred) Work Location: In person

Kitchen Staff

Shiliguri, West Bengal

0 years

INR Not disclosed

On-site

Not specified

trainee for kitchen ,who know about the hotel industry Job Types: Fresher, Internship Pay: From ₹7,500.00 per month Schedule: Rotational shift Work Location: In person

Kitchen Staff

Shiliguri

0 years

INR 0.075 - 0.075 Lacs P.A.

On-site

Part Time

trainee for kitchen ,who know about the hotel industry Job Types: Fresher, Internship Pay: From ₹7,500.00 per month Schedule: Rotational shift Work Location: In person

Sr. Front Office Assistant

Shiliguri

3 - 5 years

INR 0.15 - 0.15 Lacs P.A.

On-site

Full Time

Hospitality back ground , minimum experience in Hotel front office 3-5 years , need to know computer and Software (PMS) Job Type: Full-time Pay: Up to ₹15,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Rotational shift Weekend availability Work Location: In person

Kitchen Staff Commis

Gangtok, Sikkim

0 years

INR Not disclosed

On-site

Full Time

from hotel background , Multicuisine spicily Job Type: Full-time Pay: From ₹12,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Rotational shift Weekend availability Work Location: In person

Kitchen Staff Commis

Gangtok

0 years

INR 0.12 - 0.12 Lacs P.A.

On-site

Full Time

from hotel background , Multicuisine spicily Job Type: Full-time Pay: From ₹12,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Rotational shift Weekend availability Work Location: In person

Front Office Associate

Darjiling, West Bengal

0 years

INR 0.08 - 0.1 Lacs P.A.

On-site

Full Time

Hospitality background, Experience in hotel front office reception . Job Type: Full-time Pay: ₹8,000.00 - ₹10,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Rotational shift Weekend availability Language: Hindi (Preferred) English (Required) Work Location: In person

Front Office Associate

Dārjiling

0 years

INR 0.08 - 0.1 Lacs P.A.

On-site

Full Time

Hospitality background, Experience in hotel front office reception . Job Type: Full-time Pay: ₹8,000.00 - ₹10,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Rotational shift Weekend availability Language: Hindi (Preferred) English (Required) Work Location: In person

Front Office Supervisor

Shiliguri, West Bengal

2 - 3 years

INR 0.13 - 0.15 Lacs P.A.

On-site

Full Time

We are looking for a dedicated and highly organized Front Office Supervisor to oversee the daily operations of the front desk team. The ideal candidate will have exceptional leadership skills, a strong background in customer service, and a passion for ensuring a seamless guest experience. As a Front Office Supervisor, you will be responsible for managing the front office staff, ensuring efficient check-ins and check-outs, and addressing any guest concerns or issues that arise during their stay. Key Responsibilities: Supervise and lead the front desk team , ensuring smooth operations and a high level of customer service. Ensure efficient guest check-in and check-out procedures , handling all aspects of guest registration, room assignments, and billing. Train, coach, and mentor front desk staff , ensuring adherence to hotel policies, procedures, and customer service standards. Handle guest complaints and concerns , providing prompt resolutions to ensure complete guest satisfaction. Monitor and maintain the front office’s appearance , ensuring cleanliness, organization, and readiness for guests at all times. Coordinate with other hotel departments (housekeeping, maintenance, security, etc.) to ensure smooth communication and operations. Prepare and review shift reports , ensuring all activities and financial transactions are properly documented. Assist with inventory control for front office supplies and equipment. Ensure that all front desk shifts are adequately staffed , scheduling and overseeing team coverage during peak times. Uphold high levels of professionalism and service , ensuring all team members provide an exceptional guest experience. Monitor financial transactions , including processing payments, managing cash floats, and handling billing discrepancies. Requirements: High school diploma or equivalent Previous experience (2-3 years) in a front office or guest services role in hotel industry. Strong knowledge of front desk operations, hotel software and general office equipment. Exceptional communication and interpersonal skills. Strong problem-solving abilities, able to handle guest complaints and resolve issues effectively. Ability to remain calm under pressure and handle stressful situations professionally. Flexibility to work in shifts, including nights, weekends, and holidays. Language- English,Nepali and Hindi Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Provident Fund Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person

Sales and Reservation Associate

Shiliguri, West Bengal

1 years

INR 0.1 - 0.12 Lacs P.A.

On-site

Full Time

We are seeking a motivated and customer-focused Sales and Reservation Specialist to join our dynamic team. This role is responsible for managing reservations, driving sales initiatives, and ensuring a seamless experience for guests from the initial inquiry to the booking process. The ideal candidate will have excellent communication skills, a keen eye for detail, and the ability to generate new business opportunities while maintaining positive relationships with existing clients. Key responsibilities: Manage guest reservations through phone, email, and online platforms, ensuring accurate booking and guest preferences. Drive sales initiatives by identifying new business opportunities and converting leads into confirmed bookings. Provide exceptional customer service , responding promptly to inquiries, concerns, and special requests. Collaborate with internal teams (front desk, marketing, and management) to ensure seamless operations and guest satisfaction. Monitor and analyze booking patterns to optimize occupancy rates and maximize revenue. Upsell hotel services such as events, dining, and spa treatments to enhance guest experience and boost sales. Assist in generating reports on reservation statistics, sales performance, and occupancy trends. Support group reservations and manage special requests, including corporate clients and VIP guests. Requirements: High school diploma or equivalent Freshers can also apply. Previous experience in a sales or reservations role (preferably 1-2 years). Strong interpersonal and communication skills with a customer-oriented mindset. Ability to multitask, prioritize, and handle a high volume of reservations. Proficient in hotel management software (e.g., Opera, Maestro, or similar systems) and Microsoft Office Suite. Sales-driven with the ability to upsell and cross-sell hotel services. Strong attention to detail, organizational skills, and problem-solving abilities. Flexibility to work varied shifts, including weekends and holidays. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Provident Fund Compensation Package: Performance bonus Work Location: In person Speak with the employer +91 8373062555

Front Office Supervisor

Shiliguri

2 - 3 years

INR 0.13 - 0.15 Lacs P.A.

On-site

Full Time

We are looking for a dedicated and highly organized Front Office Supervisor to oversee the daily operations of the front desk team. The ideal candidate will have exceptional leadership skills, a strong background in customer service, and a passion for ensuring a seamless guest experience. As a Front Office Supervisor, you will be responsible for managing the front office staff, ensuring efficient check-ins and check-outs, and addressing any guest concerns or issues that arise during their stay. Key Responsibilities: Supervise and lead the front desk team , ensuring smooth operations and a high level of customer service. Ensure efficient guest check-in and check-out procedures , handling all aspects of guest registration, room assignments, and billing. Train, coach, and mentor front desk staff , ensuring adherence to hotel policies, procedures, and customer service standards. Handle guest complaints and concerns , providing prompt resolutions to ensure complete guest satisfaction. Monitor and maintain the front office’s appearance , ensuring cleanliness, organization, and readiness for guests at all times. Coordinate with other hotel departments (housekeeping, maintenance, security, etc.) to ensure smooth communication and operations. Prepare and review shift reports , ensuring all activities and financial transactions are properly documented. Assist with inventory control for front office supplies and equipment. Ensure that all front desk shifts are adequately staffed , scheduling and overseeing team coverage during peak times. Uphold high levels of professionalism and service , ensuring all team members provide an exceptional guest experience. Monitor financial transactions , including processing payments, managing cash floats, and handling billing discrepancies. Requirements: High school diploma or equivalent Previous experience (2-3 years) in a front office or guest services role in hotel industry. Strong knowledge of front desk operations, hotel software and general office equipment. Exceptional communication and interpersonal skills. Strong problem-solving abilities, able to handle guest complaints and resolve issues effectively. Ability to remain calm under pressure and handle stressful situations professionally. Flexibility to work in shifts, including nights, weekends, and holidays. Language- English,Nepali and Hindi Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Provident Fund Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person

Team Leader

Shiliguri

2 years

INR 0.15 - 0.2 Lacs P.A.

On-site

Full Time

Job Summary: We are looking for an experienced and dynamic Sales and Reservation Team Leader to manage and oversee the daily operations of the reservations team. In this role, you will be responsible for ensuring that reservations are handled efficiently, sales targets are met, and the team delivers exceptional customer service. The ideal candidate will possess strong leadership skills, a deep understanding of the hospitality industry, and the ability to drive performance and motivate a team. Key responsibilities: Lead and manage the reservations team , ensuring daily, weekly, and monthly targets are met. Provide training, coaching, and ongoing support to team members to enhance performance and customer service skills. Oversee reservation processes to ensure all bookings are accurate, timely, and meet guest expectations. Handle escalated reservations, special requests, and complex inquiries to ensure a high level of guest satisfaction. Collaborate with the Sales Manager to develop and implement sales strategies to boost revenue and occupancy. Monitor team performance , track sales targets, and ensure KPIs are met or exceeded. Identify new business opportunities and foster relationships with corporate clients, travel agents, and other partners. Analyze booking data and trends to optimize sales strategies and maximize room occupancy. Prepare weekly and monthly reports on reservation performance, sales outcomes, and market trends. Ensure smooth communication between reservations, front desk, and other departments to provide a seamless guest experience. Drive customer service excellence , ensuring the team responds promptly to guest inquiries and resolves issues effectively. Requirements: Bachelor's degree. Proven experience (2-3 years) in a reservations or sales leadership role within the hospitality industry. Strong leadership and team management skills, with the ability to motivate and inspire a team. In-depth knowledge of hotel management software (e.g., Opera, Maestro, or similar) and Microsoft Office Suite. Excellent communication and problem-solving skills. Sales-driven with a track record of meeting or exceeding sales goals. Strong customer service orientation with a focus on guest satisfaction. Flexibility to work various shifts, including weekends and holidays, as required. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Work Location: In person Speak with the employer +91 8373062555

Sales and Reservation Associate

Shiliguri

1 years

INR 0.1 - 0.12 Lacs P.A.

On-site

Full Time

We are seeking a motivated and customer-focused Sales and Reservation Specialist to join our dynamic team. This role is responsible for managing reservations, driving sales initiatives, and ensuring a seamless experience for guests from the initial inquiry to the booking process. The ideal candidate will have excellent communication skills, a keen eye for detail, and the ability to generate new business opportunities while maintaining positive relationships with existing clients. Key responsibilities: Manage guest reservations through phone, email, and online platforms, ensuring accurate booking and guest preferences. Drive sales initiatives by identifying new business opportunities and converting leads into confirmed bookings. Provide exceptional customer service , responding promptly to inquiries, concerns, and special requests. Collaborate with internal teams (front desk, marketing, and management) to ensure seamless operations and guest satisfaction. Monitor and analyze booking patterns to optimize occupancy rates and maximize revenue. Upsell hotel services such as events, dining, and spa treatments to enhance guest experience and boost sales. Assist in generating reports on reservation statistics, sales performance, and occupancy trends. Support group reservations and manage special requests, including corporate clients and VIP guests. Requirements: High school diploma or equivalent Freshers can also apply. Previous experience in a sales or reservations role (preferably 1-2 years). Strong interpersonal and communication skills with a customer-oriented mindset. Ability to multitask, prioritize, and handle a high volume of reservations. Proficient in hotel management software (e.g., Opera, Maestro, or similar systems) and Microsoft Office Suite. Sales-driven with the ability to upsell and cross-sell hotel services. Strong attention to detail, organizational skills, and problem-solving abilities. Flexibility to work varied shifts, including weekends and holidays. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Provident Fund Compensation Package: Performance bonus Work Location: In person Speak with the employer +91 8373062555

Graphic Designer

Shiliguri, West Bengal

1 years

INR 2.4 - 3.0 Lacs P.A.

On-site

Full Time

We’re looking for a design professional who is equally comfortable crafting engaging digital assets and preparing stunning print materials. You’ll be involved in everything from social media content and website graphics to brochures, posters, and packaging design. Key Responsibilities Design and deliver high-quality visual assets across digital and print media Create graphics for social media, websites, ads, and email campaigns Develop layouts for brochures, flyers, packaging, and other printed materials Collaborate with the marketing and content teams to maintain visual consistency Balance speed and creativity to meet tight deadlines without compromising quality Follow brand guidelines and adapt them to a variety of formats and audiences Prepare final files for both digital delivery and print production Stay updated on design trends, tools, and best practices Requirements Minimum 1 year of experience in print media AND 1 year of experience in digital media Proficient in Adobe Creative Suite , especially: Photoshop (PS) Illustrator (AI) After Effects (AE) Premiere Pro (PR) (must-have) Strong understanding of both digital and print design principles Proven ability to manage multiple projects with tight deadlines Keen eye for detail, color, layout, and typography A portfolio that demonstrates a mix of both digital and print work Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Paid time off Provident Fund Supplemental Pay: Performance bonus Work Location: In person

Graphic Designer

Shiliguri

1 years

INR 2.4 - 3.0 Lacs P.A.

On-site

Full Time

We’re looking for a design professional who is equally comfortable crafting engaging digital assets and preparing stunning print materials. You’ll be involved in everything from social media content and website graphics to brochures, posters, and packaging design. Key Responsibilities Design and deliver high-quality visual assets across digital and print media Create graphics for social media, websites, ads, and email campaigns Develop layouts for brochures, flyers, packaging, and other printed materials Collaborate with the marketing and content teams to maintain visual consistency Balance speed and creativity to meet tight deadlines without compromising quality Follow brand guidelines and adapt them to a variety of formats and audiences Prepare final files for both digital delivery and print production Stay updated on design trends, tools, and best practices Requirements Minimum 1 year of experience in print media AND 1 year of experience in digital media Proficient in Adobe Creative Suite , especially: Photoshop (PS) Illustrator (AI) After Effects (AE) Premiere Pro (PR) (must-have) Strong understanding of both digital and print design principles Proven ability to manage multiple projects with tight deadlines Keen eye for detail, color, layout, and typography A portfolio that demonstrates a mix of both digital and print work Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Paid time off Provident Fund Supplemental Pay: Performance bonus Work Location: In person

Steward

Digha, West Bengal

2 years

INR 0.96 - 1.08 Lacs P.A.

On-site

Full Time

We are looking for a Kitchen Steward (KST) based in Digha , you will play a vital behind-the-scenes role in maintaining kitchen hygiene, supporting culinary staff, and enabling efficient food service operations. You’ll be accountable for cleaning dishes, utensils, cooking equipment, and work areas; disposing of waste correctly; organizing cleaned items; and helping with light food prep or dishwashing machine operation. This role demands reliability, physical stamina, a keen eye for cleanliness, and commitment to kitchen hygiene standards. Responsibilities Wash, rinse, and sanitize all dishes, pots, pans, utensils, kitchen equipment, and service areasadzuna.in Operate and maintain dishwashers and pot-washing machinery; ensure proper functioning and cleanliness Clean kitchen floors, walls, ceilings, storage rooms, and workstations to meet hygiene and safety standards Collect and dispose of garbage, recyclables, and food waste per facility and authority Sort, stack, and store cleaned items in an organized, safe manner Inspect and remove chipped or broken items; record incidents and report Monitor cleaning chemical and supply inventory; check levels and report Assist chefs with basic food prep tasks and support during peak service Maintain work environment safety; report hazards, maintenance issues, or equipment malfunctions Follow standard operating procedures, sanitation guidelines (including SDS), and health & safety regulations Qualifications Education: Minimum secondary school certificate (10th pass) or equivalent Experience: 0–2 years in kitchen stewarding, dishwashing, or hospitality cleaning roles Technical Competence: Familiarity with industrial dishwashers, basic kitchen tools, and cleaning chemicals Physical Fitness: Ability to stand for long periods and work flexible shifts (including weekends/holidays) Job Type: Full-time Pay: ₹8,000.00 - ₹9,000.00 per month Benefits: Food provided Paid time off Provident Fund Work Location: In person

Housekeeping Associate

Kolkata, West Bengal

3 years

INR 0.84 - 1.44 Lacs P.A.

On-site

Full Time

We are looking for a dedicated, Kolkata‑based housekeeping professional with minimum 3 years of hotel experience sought to maintain cleanliness, guest comfort, and assist in various operational tasks. Preference for local candidates who understand Kolkata’s pace and hospitality standards. Housekeeping Duties Clean and sanitize guest rooms and public areas (lobby, corridors, restrooms) per hotel SOPs Change bed linens, replace towels, restock room amenities (soap, tea/coffee, toiletries) Dust, polish furniture, mirrors, and fixtures; vacuum and mop floors Remove trash, dirty linen; report maintenance issues (leaks, bulb outages) Use housekeeping carts and equipment safely; replenish cleaning supplies Multi‑Tasking & Operational Support Handle guest requests promptly: extra amenities, quick room tidy‑ups, assistance with luggage Assist front desk or F&B team during peak hours (e.g. setting up trays, delivering items) Support laundry and linen management: sorting, folding, restocking Assist with inventory and housekeeping stock control; raise purchase or reorder requests Help with light maintenance tasks (e.g. replacing light bulbs, minor repairs) Maintain lost‑and‑found process: logging and transferring items to security/management Escort guests or staff between departments as needed; ensure clear communication and prompt follow‑up Qualifications Experience : Minimum 3 years in hotel housekeeping; backgrounds in 3–5 or mid-scale Kolkata hotels preferred Locality : Kolkata resident preferred Physical Fitness : Able to lift/move up Attention to Detail : Strong orientation toward cleanliness, safety, and guest comfort Multitasking : Able to juggle room turnovers, guest demands, and operational tasks seamlessly Team & Communication : Works well under supervision, reports issues clearly, supports peers Availability : Flexible to work mornings, evenings, weekends, and public holidays Basic Language : Comfortable communicating in Bengali, Hindi, and basic English Educational qualification : 12th pass Job Type: Full-time Pay: ₹7,000.00 - ₹12,000.00 per month Benefits: Food provided Paid time off Provident Fund Supplemental Pay: Performance bonus Work Location: In person

Steward

Digha

0 - 2 years

INR 0.96 - 1.08 Lacs P.A.

On-site

Full Time

We are looking for a Kitchen Steward (KST) based in Digha , you will play a vital behind-the-scenes role in maintaining kitchen hygiene, supporting culinary staff, and enabling efficient food service operations. You’ll be accountable for cleaning dishes, utensils, cooking equipment, and work areas; disposing of waste correctly; organizing cleaned items; and helping with light food prep or dishwashing machine operation. This role demands reliability, physical stamina, a keen eye for cleanliness, and commitment to kitchen hygiene standards. Responsibilities Wash, rinse, and sanitize all dishes, pots, pans, utensils, kitchen equipment, and service areasadzuna.in Operate and maintain dishwashers and pot-washing machinery; ensure proper functioning and cleanliness Clean kitchen floors, walls, ceilings, storage rooms, and workstations to meet hygiene and safety standards Collect and dispose of garbage, recyclables, and food waste per facility and authority Sort, stack, and store cleaned items in an organized, safe manner Inspect and remove chipped or broken items; record incidents and report Monitor cleaning chemical and supply inventory; check levels and report Assist chefs with basic food prep tasks and support during peak service Maintain work environment safety; report hazards, maintenance issues, or equipment malfunctions Follow standard operating procedures, sanitation guidelines (including SDS), and health & safety regulations Qualifications Education: Minimum secondary school certificate (10th pass) or equivalent Experience: 0–2 years in kitchen stewarding, dishwashing, or hospitality cleaning roles Technical Competence: Familiarity with industrial dishwashers, basic kitchen tools, and cleaning chemicals Physical Fitness: Ability to stand for long periods and work flexible shifts (including weekends/holidays) Job Type: Full-time Pay: ₹8,000.00 - ₹9,000.00 per month Benefits: Food provided Paid time off Provident Fund Work Location: In person

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