Housekeeping Associate

We are looking for a dedicated, Kolkata‑based housekeeping professional with minimum 3 years of hotel experience sought to maintain cleanliness, guest comfort, and assist in various operational tasks. Preference for local candidates who understand Kolkata’s pace and hospitality standards.

Housekeeping Duties

• Clean and sanitize guest rooms and public areas (lobby, corridors, restrooms) per hotel SOPs
• Change bed linens, replace towels, restock room amenities (soap, tea/coffee, toiletries)
• Dust, polish furniture, mirrors, and fixtures; vacuum and mop floors
• Remove trash, dirty linen; report maintenance issues (leaks, bulb outages)
• Use housekeeping carts and equipment safely; replenish cleaning supplies

Multi‑Tasking & Operational Support

• Handle guest requests promptly: extra amenities, quick room tidy‑ups, assistance with luggage
• Assist front desk or F&B team during peak hours (e.g. setting up trays, delivering items)
• Support laundry and linen management: sorting, folding, restocking
• Assist with inventory and housekeeping stock control; raise purchase or reorder requests
• Help with light maintenance tasks (e.g. replacing light bulbs, minor repairs)
• Maintain lost‑and‑found process: logging and transferring items to security/management
• Escort guests or staff between departments as needed; ensure clear communication and prompt follow‑up

Qualifications

• Experience: Minimum 3 years in hotel housekeeping; backgrounds in 3–5 or mid-scale Kolkata hotels preferred
• Locality: Kolkata resident preferred
• Physical Fitness: Able to lift/move up
• Attention to Detail: Strong orientation toward cleanliness, safety, and guest comfort
• Multitasking: Able to juggle room turnovers, guest demands, and operational tasks seamlessly
• Team & Communication: Works well under supervision, reports issues clearly, supports peers
• Availability: Flexible to work mornings, evenings, weekends, and public holidays
• Basic Language: Comfortable communicating in Bengali, Hindi, and basic English
• Educational qualification: 12th pass

Job Type: Full-time

Pay: ₹7,000.00 - ₹12,000.00 per month

Benefits:

• Food provided
• Paid time off
• Provident Fund

Supplemental Pay:

• Performance bonus

Work Location: In person