Telesales Coordinator

Role Overview: As a Telesales Coordinator, you will play a vital role in the sales and customer service team by being the main point of contact for customers. Your responsibilities will focus on engaging with potential and existing customers through outbound and inbound calls to foster positive relationships. If you are a skilled communicator dedicated to providing exceptional customer service, we look forward to having you join our team. Key Responsibilities: - Make outbound calls to potential customers - Receive inbound calls from interested prospects or existing clients - Effectively communicate the features and benefits of products and services - Engage with customers to understand their needs and provide relevant information - Contribute to lead generation and sales conversions - Ensure accurate data entry into the CRM system - Conduct timely follow-ups with customers Qualifications Required: - Excellent verbal and written communication skills - Customer-centric approach - Ability to handle customer queries and complaints with patience and empathy - Sales-oriented mindset - Adaptability to different customer personalities - Ability to influence and persuade customers Additional Details: N/A,