115 Crm System Jobs

We are seeking a highly motivated and enthusiastic Sales and Marketing Intern to join our team. As an intern, you will play a crucial role in driving business growth by supporting both sales and marketing efforts. Your responsibilities will include assisting the sales team in identifying and contacting potential clients, aiding in lead generation through multiple channels like email, social media, and cold calls, and monitoring sales activities in the CRM system. Additionally, you will contribute to preparing sales presentations and product demos. The Sales and Marketing Assistant will be responsible for supporting lead generation, prospecting, and sales outreach activities through focused hot calling. This role will involve market research, competitor analysis, and collaboration with cross-functional teams to enhance sales and marketing outcomes. The position also requires familiarity with various sales and marketing software and tools. To qualify for this role, you should be currently pursuing a degree in Business, Marketing, or a related field. Excellent communication, interpersonal, and presentation skills are essential, along with strong problem-solving and organizational abilities. Proficiency in MS Office is required, as well as the ability to thrive in a fast-paced environment and adapt to changing priorities. A strong willingness to learn and develop in the field of sales and marketing is also crucial. About Company: Trade Brains is a financial website dedicated to helping readers master the art of stock investing, trading, portfolio management, financial planning, and more. At FinGrad, an initiative by Trade Brains, we provide top-quality online courses, webinars, and resources from leading experts with real-world financial expertise. Our goal at FinGrad is to deliver comprehensive financial education at the highest standard to our novice investors & traders.,

As an enthusiastic Sales Representative, you will be responsible for reaching out to potential customers to introduce and promote our company's diverse range of products and services. Your role will involve handling both outbound and inbound calls, efficiently responding to customer inquiries, and providing comprehensive information to drive sales effectively. It will be your duty to maintain accurate records of all customer interactions and sales-related activities using our CRM system. Meeting or surpassing monthly sales targets and quotas will be a key performance indicator in this role. You will proactively follow up on leads, conduct thorough research to identify promising prospects, and offer product insights to address customer queries and enhance sales opportunities. Fostering and nurturing positive relationships with customers is pivotal to ensure repeat business and customer loyalty. Collaboration with the sales team will be essential for seamless handoffs and to deliver a superior customer experience. Your adeptness in handling customer objections and providing tailored solutions to secure sales will be instrumental in your success. Remaining well-informed about our product line and staying abreast of evolving sales techniques will be crucial for your continuous growth and effectiveness in this role. This position offers a variety of job types including full-time, part-time, permanent, and welcomes freshers to apply. Ideally, you should have at least 1 year of total work experience, and the work location will be in person. Join us in this dynamic environment where your sales acumen and customer-centric approach will play a vital role in driving our business forward and achieving mutual success.,

Job Description: We are seeking a dedicated Customer Service Executive to efficiently handle inbound billing inquiries from international customers. The ideal candidate should possess a minimum of 12 months of experience in managing international voice calls, demonstrating a comprehensive knowledge of billing procedures including recurring bills, billing cycle adjustments, surcharges, and taxes. This role demands exceptional problem-solving abilities, adeptness in addressing complex issues, and a strong commitment to delivering superior customer service in a dynamic work environment. Key Responsibilities: - Address billing concerns effectively through inbound calls and emails, employing efficient query-resolution methods. - Offer precise and understandable information regarding billing and services, ensuring accurate responses to customer queries. - Manage international inbound customer calls with a primary focus on providing outstanding customer support. - Listen attentively to customer requirements and issues, offering suitable solutions promptly. - Maintain accurate documentation of customer interactions and update details in the CRM system. - Collaborate with colleagues and cross-functional teams to tackle intricate billing challenges and uphold customer satisfaction. - Handle challenging customer scenarios professionally, upholding a customer-centric approach at all times. Required Profile: - Minimum of 12 months of prior experience in international voice-based roles. - Demonstrated track record of successfully resolving customer billing issues. - Exceptional communication skills, capable of articulating thoughts and solutions clearly. - Ability to navigate tough customer situations with patience and professionalism. - Strong multitasking skills and the capacity to make swift, independent decisions. - Willingness to work in a US-based environment with rotational shifts (5 days a week). - Customer-centric mindset with logical thinking and a proactive problem-solving approach. - Ensure prompt and professional responses to all customer inquiries. Perks and Benefits: - Transportation facility provided (Pick up and drop within transport radius). - Loyalty bonus of up to 20,000 INR. - Opportunities for career growth and progression within the organization. Interview Rounds: - 1st Level: UAT / Operations - 2nd Level: Versant (Minimum score required: 58),

We are hiring Territory Sales Manager based out at Mumbai for our Advance Wound care division. Essity is a global leader in health and hygiene with our corporate headquarters in Stockholm, Sweden, and North American headquarters in Philadelphia, PA. We are a multi-billion-dollar company that is committed to breaking barriers to well-being. Essity does this through innovative brands in the areas of Professional Hygiene, Consumer Goods, and Health & Medical Solutions. Job Description: Pursue sales leads based on Go to Market strategy and customer agreements Visit existing and new customers Assess customer needs and suggest appropriate products and services Respond to customer enquiries Conclude sales orders to meet established revenue targets (if applicable) Execute sales promotions, marketing campaigns, advertising, pricing, and distribution activities for area of responsibility Continuously build market knowledge and refer sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organization Properly report visits and activities using Essitys CRM system. We&aposre looking for people who embody our values, aren&apost afraid to challenge, innovate, experiment, and move at a fast pace. We&aposre always looking for ways to improve our products and ourselves. If this is you, we&aposd love to talk. Our purpose, Breaking Barriers to Well-being, provides meaning to everything we do. Working at Essity means a chance to improve well-being for people and opportunities to drive positive change for the society and the environment. As an employee at Essity, you will belong to an organization where you feel valued and supported to grow, and challenged to generate business results in a collaborative and open atmosphere. Innovate for Good | Excel Together | Be You with Us Application End Date: Job Requisition ID: Essity247972 Show more Show less

Are you an experienced Digital Marketing professional with a minimum of 2-3 years in Marketing Operations Ramboll is seeking a Junior Digital Operations Associate to join their newly established Marketing Delivery Centre in Chennai, India. In this role, you will report to the Head of Digital Operations and collaborate with the Brand, Marketing, and External Relations team in Denmark and the United Kingdom. Your primary responsibilities will include: - Building, sending, and reporting on email marketing campaigns using HubSpot alongside the Email Marketing and Automation Specialist - Supporting the regular sending of various newsletters - Collaborating with Operations specialists to build lists for email sends, list building, and targeting campaigns - Creating reports in HubSpot to analyze Marketing campaign results and monitor data quality - Maintaining data governance and data quality in the HubSpot database - Setting up and hosting webinars with colleagues globally - Assisting with inbound lead handling and ensuring accurate lead creation in the CRM system - Supporting with the setup of HubSpot landing pages and forms The ideal candidate for this role should have experience with HubSpot, an analytical mindset, a proactive approach, the ability to follow and optimize established workflows, adept at prioritizing tasks, comfortable with adapting to new tools and systems, and prior experience in a B2B environment or marketing support role is a plus. Personal qualities that will help you succeed in this role include being proactive, having technical expertise, and strong organizational skills. Ramboll offers a challenging work environment with continuous learning opportunities, access to professional development, competitive salary and benefits, and the chance to be part of a collaborative and innovative team focused on sustainable change. If you are ready to contribute to a more sustainable future and grow with a global company that values diversity and inclusion, submit your application including your CV and cover letter to join Ramboll's team in Chennai, India. Thank you for considering this opportunity.,

Zouma, a multinational leader in decision science with a presence in the United Kingdom, UAE, Australia, and India, has been leveraging innovative technology since its establishment in 2021 to help businesses thrive in competitive landscapes. The company operates through six key divisions: Data Analytics & Artificial Intelligence, Product Engineering, Helpdesk & Support Services, Business Process Automation, Contingent Manpower, and Managed Infrastructure Services. Zouma's expert teams focus on converting data into actionable insights and developing custom software solutions tailored to client needs. The Helpdesk & Support Services division ensures high-quality customer interactions, while Business Process Automation streamlines operations and the Contingent Manpower division equips businesses with skilled professionals. We are currently seeking a highly motivated and enthusiastic Customer Support Executive for the Voice Process, specifically for the UK shift. The ideal candidate will be responsible for providing top-notch customer service, addressing customer inquiries, and efficiently resolving issues while maintaining a positive attitude. Key Responsibilities: - Handle inbound and outbound customer calls, focusing on delivering excellent service. - Assist customers with product inquiries, service issues, and order-related questions. - Resolve customer complaints promptly and professionally to ensure customer satisfaction. - Accurately document customer interactions and feedback in the CRM system. - Collaborate with other teams to address customer concerns and provide effective solutions. - Maintain a thorough understanding of company products and services to assist customers effectively. - Adapt to changes in product offerings, policies, and procedures as required. Requirements: - Bachelor's degree or equivalent experience in customer service or a related field. - Previous experience in a voice support role preferred, but freshers with strong communication skills are also encouraged to apply. - Excellent verbal and written communication skills with a strong command of English. - Ability to handle high call volumes while remaining composed and professional. - Strong problem-solving skills and the ability to think on your feet. - Flexibility to work UK shift hours, including evenings and weekends. Why Join Zouma - Be part of a pioneering company in the field of Decision Science. - Work in a dynamic multinational environment with diverse teams. - Career growth and development opportunities across global offices. If you are passionate about data and seeking a career jumpstart, we would love to hear from you. Benefits: - 6-Day Work Week - Medical Insurance for you and your family - Group Personal Accident Insurance - Work-Life Balance prioritized for a supportive environment Job Types: Full-time, Permanent Benefits: - Health insurance - Leave encashment - Paid sick time - Paid time off - Provident Fund Schedule: UK shift Experience: Total work - 1 year (Required) Work Location: In person For further inquiries, please contact the employer at +91 9780909133.,

As a Sales Representative, your main responsibility will be to make outbound calls to prospective customers in order to introduce and sell our company's products and services. Additionally, you will be handling inbound calls from customers who have inquiries about our products, services, or order statuses. It will be crucial for you to maintain detailed records of all customer interactions and sales activities in our CRM system. In this role, you will be expected to achieve or exceed monthly sales targets and quotas by following up on leads, conducting research to identify potential prospects, and providing product information to answer customer questions and encourage sales. Building and maintaining positive relationships with customers to ensure repeat business will be a key part of your daily tasks. Collaboration with the sales team is essential to ensure smooth handoffs and a positive customer experience. You will also need to handle customer objections effectively and provide appropriate solutions to close sales. Staying up to date with product knowledge and sales techniques will be crucial for your success in this role. This position offers opportunities for full-time, part-time, permanent, and fresher job types. The ideal candidate should have at least 1 year of total work experience, although this is preferred and not mandatory. The work location for this role will be in person. If you are passionate about sales, have excellent communication skills, and enjoy building relationships with customers, we encourage you to apply for this exciting opportunity.,

As an E-commerce Sales intern at Flying Pigeon Solutions, you will have the opportunity to hone your sales skills and contribute to the growth of our company. With your knowledge of sales techniques, ability to deliver compelling sales pitches, and effective communication skills, you will play a vital role in driving revenue and building relationships with potential clients. You will be responsible for conducting outbound calls to generate leads and schedule appointments for the sales team. Engaging with customers in a professional and friendly manner to provide information about our products and services. Following up on leads and inquiries to convert prospects into clients. Maintaining accurate records of all communications and interactions in the CRM system. Collaborating with the sales and marketing teams to develop strategies for reaching sales targets. Providing exceptional customer service by addressing any questions or concerns that clients may have. It will be crucial to stay up-to-date on industry trends and product knowledge to effectively communicate the value of our solutions to customers. Assisting the sales team in identifying and prospecting potential clients. Developing and delivering engaging sales pitches to showcase our products and services. Maintaining accurate records of sales interactions using Salesforce CRM. Collaborating with the sales team to nurture leads and close deals. Providing excellent customer service to ensure client satisfaction and retention. Contributing innovative ideas to improve sales strategies and processes. Join Flying Pigeon Solutions and take your sales career to new heights! About Company: Welcome to Flying Pigeon Solutions, where education meets expertise in the world of stock trading. We are dedicated to guiding aspiring traders and investors through the complexities of the financial markets with our premier educational courses and dynamic live trading sessions. At Flying Pigeon Solutions, we offer a wide range of online courses designed to elevate your trading skills.,

About FloBiz: FloBiz is a leading company in the SaaS (Software-as-a-Service) industry, dedicated to providing innovative solutions to businesses. We are committed to delivering exceptional customer experiences and driving revenue growth through our cutting-edge products and services. About myBillBook: myBillBook is a key player in the SaaS industry, offering a comprehensive suite of solutions to streamline business operations and enhance productivity. Our focus is on empowering businesses with user-friendly tools and top-notch support to ensure their success in a competitive market. Position Overview: We are looking for a dedicated and customer-centric Renewal Agent to join our team at FloBiz. As a Renewal Agent, you will play a crucial role in engaging with customers over the phone to manage contract renewals effectively. Your primary goal will be to ensure high customer satisfaction levels and drive revenue growth through successful contract renewals. This role requires strong communication skills, persuasive abilities, and a proactive approach to excel in a fast-paced, phone-based environment. Key Responsibilities: - Proactively reach out to customers via phone calls to manage contract renewals efficiently. - Establish and maintain strong relationships with customers, acting as their main point of contact for renewal-related matters. - Listen to customers" needs, gather feedback, and address any concerns or issues that may arise during the renewal process. - Clearly communicate the value and benefits of continued service to customers, emphasizing the positive impact of renewing their contract. - Identify opportunities for upselling or cross-selling additional products or services to enhance customer experience and drive revenue. - Negotiate contract terms and pricing to ensure customer satisfaction and meet renewal targets effectively. - Record and update customer interactions and renewal activities accurately in the CRM system. - Collaborate with internal teams such as sales, customer success, and product to facilitate a seamless renewal process and address customer issues promptly. - Monitor the renewal pipeline closely and follow up with customers proactively to ensure timely renewals. - Stay up-to-date on industry trends, competitor offerings, and customer feedback to improve the renewal process and boost customer retention rates. Qualifications: - Bachelor's or Master's degree in business, marketing, or a related field. - Minimum 1-3 years of experience in a customer-facing role, preferably in phone-based sales or renewal environment. - Strong negotiation and persuasion skills with the ability to handle objections and resolve customer concerns effectively. - Excellent verbal communication skills to convey complex ideas clearly and concisely over the phone. - Active listening skills to understand customer needs and provide suitable solutions. - Detail-oriented and organized with the capability to manage multiple renewal projects simultaneously and meet deadlines. - Self-motivated and results-driven with a proven track record of meeting or exceeding renewal targets. - Familiarity with CRM systems and proficiency in using sales and customer management tools. - Knowledge of the SaaS industry, including subscription-based business models and customer lifecycle management. - Ability to adapt to a fast-paced environment, handle high call volumes, and maintain a positive and professional demeanor. We offer a competitive salary package with performance-based incentives, health benefits, and opportunities for career advancement. If you are passionate about delivering exceptional customer experiences, driving renewals, and contributing to revenue growth, we invite you to apply for the position of Renewal Agent (Phone-Based) at FloBiz. Join us in our mission to excel in the SaaS industry and make a difference. Location: Bommanahalli Week off: 1st Saturday Off + All Sundays Languages: English/Hindi + Tamil + Telugu + Kannada + Malayalam,

As an intern at THE BAMBOO BAE, your day-to-day responsibilities will include maintaining and updating customer records in the CRM system with a focus on accuracy and completeness. You will also assist in creating, tracking, and analyzing email marketing or customer engagement campaigns. Additionally, you will be reaching out to customers via phone to encourage purchases, address queries, and resolve any issues they may have. Another aspect of your role will involve generating basic reports on customer behavior, sales, or retention to provide insights for strategy development. You will also be expected to support cross-functional teams such as marketing and sales, and engage in market research activities to enhance CRM strategies. THE BAMBOO BAE was founded with a core belief that "no change is too small." The company was established by two travel enthusiasts, Anuj and Sanchit, who were inspired to address the issue of plastic waste they encountered during their travels. Their journey led them to discover handcrafted bamboo byproducts in the jungles of Northeast India, sparking the idea of introducing plastic-free products to the world. Join us in our mission to make a positive impact through sustainable and eco-friendly practices.,

???? Sales & Customer Experience Associate Join a Leading Global Jewelry Brand! ???? Location: Surat, Gujarat (In-person) ???? Shift: 5-day workweek | Overnight Shift aligned with U.S. hours (start between 6:30 PM 6:30 AM IST) Are you a strong communicator who enjoys building relationships and delivering exceptional customer experiences Join Brilliance.com , a U.S.-based fine jewelry brand with over 35 years of success, and become part of a high-performing team thats redefining luxury e-commerce. ????? What Youll Do Support clients throughout their buying journey from inquiry to post-purchase Manage and update customer records in our CRM system Work closely with the sales team to drive revenue and enhance customer retention Deliver exceptional service that reflects the values of a premium brand ? What You Bring 1+ year experience in a customer-facing role (sales, consulting, or customer service) Strong English communication skills both spoken and written Proficiency with computers and tools like Google Workspace ; CRM experience is a plus Ability to stay organized, multitask, and prioritize in a fast-paced environment A proactive, positive attitude and passion for helping people ???? Why Youll Love Working With Us ????? Job Security Over 35 years in business and growing ???? Work With a Global Brand Trusted by thousands, with 3,000+ five-star reviews on Trustpilot ???? Career Growth Learn, grow, and advance in the luxury e-commerce industry ???? Real Impact Be part of a small, high-performing team where your work matters ???? Compensation & Schedule Salary: ?36,000 ?42,000/month (gross) Bonus: Up to $300/month performance bonus Schedule: 5-day workweek | Overnight shift (aligned with U.S. EST hours) Location: On-site at Office 901-902, Rio Empire, Opp. Pal RTO, Surat ???? Ready to Make Your Mark Apply now and take the next step in your career with a luxury brand that values people, performance, and passion. Show more Show less

As a Customer Relation Executive (CRE) at Ainvox, you play a crucial role in maximizing our clients" utilization of the cloud telephony platform. Your primary responsibilities involve fostering strong client relationships, offering expert guidance, and ensuring client satisfaction to drive their business growth. Your key responsibilities include maintaining and updating client contact databases accurately, engaging both active and potential clients to enhance platform adoption by showcasing the benefits of features such as automated call campaigns and call masking. You will promptly address client inquiries, concerns, and feedback to deliver a seamless experience, and log essential details from client interactions in our CRM system for consistency. Additionally, you will communicate client commitments to the sales team to facilitate subscription renewals or feature expansions, and track and report on client engagement metrics to evaluate retention efforts. Attending regular team meetings to align on performance goals and share insights is also part of your role, all while upholding professionalism and respect in all client interactions. To excel in this position, you should have a minimum of 1 year of experience as a Customer Relation Executive, hold a Bachelor's degree in any discipline, and exhibit high proficiency in spoken and written English. Proficiency in Hindi is considered advantageous. Familiarity with SaaS business models and client lifecycle management, as well as strong communication and interpersonal skills to establish client trust, are essential. You must be able to work independently in a fast-paced remote environment and demonstrate a genuine passion for assisting clients in achieving success through innovative communication solutions. This is a full-time position with a day shift schedule. The preferred educational qualification is a Bachelor's degree, and the preferred experience includes a total of 1 year of work experience, specifically as a Customer Relation Executive for 1 year. Proficiency in Hindi and English is preferred, and the work location is in person.,

As a Sales Coordinator at our company, you will be a crucial part of our sales team, responsible for providing essential support to ensure efficient communication and coordination among various departments. Your role will involve handling administrative tasks, assisting with sales processes, and maintaining customer relationships to drive the sales of our security products effectively. Your primary responsibilities will include assisting the sales team with daily administrative duties, managing inquiries, preparing quotes, and processing orders for our CCTV camera products. You will also be responsible for maintaining sales reports, tracking performance, and managing inventory levels to support decision-making processes. You will play a key role in coordinating orders from receipt to delivery, ensuring timely processing, tracking shipments, and confirming delivery schedules with clients. Serving as the main point of contact for customers, you will address product queries, provide information, and guide them through the purchasing process. In addition, you will update and manage customer profiles and interactions in the CRM system to facilitate effective follow-ups and relationship building. Collaborating with various departments, including logistics, marketing, and finance, you will ensure accurate and prompt order fulfillment. To qualify for this role, a Bachelor's degree in Business Administration, Sales, Marketing, or a related field is preferred. Previous experience in a sales coordinator or administrative role, particularly in the security or CCTV industry, would be beneficial. Strong communication and interpersonal skills are essential to succeed in this position. This is a full-time position with a performance bonus compensation package. The role requires working during day shifts at our in-person work location.,

Key Responsibilities: 1. B2B Sales Development : Identify and target potential business clients within the marketing and advertising sector. Develop and implement effective sales strategies to acquire new clients and achieve sales targets. Conduct market research to identify new business opportunities and industry trends. 2. Client Handling : Build and maintain strong relationships with existing clients to ensure high levels of satisfaction and repeat business. Act as the primary point of contact for client inquiries and support, addressing any issues or concerns promptly. Prepare and deliver presentations, proposals, and reports to clients and stakeholders. 3. Client meetings : Conduct Client meetings with prospective and current clients, understand their needs, and present tailored advertising solutions. 4. Service-Based Advertising Selling: Promote and sell our service-based advertising solutions, including email and SMS marketing campaigns, to prospective clients. Develop customized advertising packages and proposals based on client requirements. Manage the end-to-end sales process, from initial contact to closing deals and ensuring successful campaign execution. 5. Marketing Campaigns: Collaborate with the marketing team to create and execute email and SMS marketing campaigns aimed at generating leads and nurturing client relationships. 6. Reporting and Documentation: Maintain accurate records of sales activities, client interactions,and campaign performance in the CRM system. Prepare regular reports on sales performance, market trends, and client feedback. Qualification : ? Education: Bachelor&aposs degree in Marketing, Business Administration, or a related field. An MBA is a plus. ? Experience: 1Y - 2Y years of experience in B2B sales,with a strong background in selling marketing and advertising services. CTC: 3.60 - 4.80 LPA Show more Show less

Job Summary: We are seeking a motivated and dynamic Admission Counsellor to join our team. The successful candidate will be vital in assisting prospective students through the admissions process, providing them with guidance and support as they navigate their educational journey. Roles and Responsibilities: Student Guidance: Assist prospective students and their families through the admissions process, providing information on academic programs, admissions requirements, and campus life. Admissions Process: Manage the admissions process from initial inquiry to enrollment, including reviewing applications, scheduling interviews, and conducting follow-up communications. Relationship Building: Develop and maintain relationships with high schools, community organizations, and other partners to promote the institution and attract prospective students. Events and Recruitment: Represent the institution at recruitment events, college fairs, and high school visits to promote awareness and generate interest in our programs. Data Management: Maintain accurate records of prospective students and their application status using our CRM system, ensuring timely follow-up and communication. Support Services: Provide support to students and families regarding financial aid options, scholarships, and other resources available to them. Team Collaboration: Collaborate with admissions team members and other departments to ensure a seamless and positive experience for prospective students throughout the admissions process. Requirements: Bachelor's degree in any field. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Excellent organizational and time management skills. Education: Any UG or PG -Any Specialization Required Skills: Communication skills, Interpersonal Skills, Negotiation skills, Convinicing skills.

Conduct outbound calls to potential customers in international markets to promote and sell telecom services such as internet, Wi-Fi, and cable connections. Understand customer needs and provide tailored solutions to enhance their experience. Achieve and exceed sales targets set by the management. Maintain accurate customer records and track sales activity in the CRM system. Build and nurture strong customer relationships to encourage repeat business and referrals. Work collaboratively with the team to improve sales strategies and processes.

Responsibilities and Duties : - Reach out to prospects via telephone and email to qualify leads using a specified scoring system. The expected activity level for this position is 108 calls per day. - Navigate through a conversation flow to uncover business needs, understand pains, and position Franchise Alpha as a compelling solution. - Generate marketing qualified leads that are processed as new opportunities and sent to the sales team in the CRM system. - Maintain and update an accurate log of activity in the CRM system. - Convey summarised key findings from phone conversations to the rest of the Marketing team to help refine marketing communications. - Perform other duties as assigned Qualifications and Skills : - Exceptional communication skills- both written and verbal- and the ability to build a genuine rapport with prospects over the phone promptly - Ability to learn quickly and manage multiple priorities and/or project - Driven and resourceful in finding new approaches to ensure his/her message is resonating with potential customers - Ability to problem-solve and identify process efficiencies and improvements - Familiarity or ability to quickly learn marketing systems and tools Location- Delhi NCR, Bangalore, Chennai, Pune, Kolkata, Ahmedabad, Mumbai, Hyderabad

The Telesales role is pivotal to our organization as you will be responsible for generating sales opportunities through outbound calls. Your main objective will be to contact potential customers, promote our products or services, qualify leads, and secure sales appointments. You will play a crucial role in driving revenue by pitching products or services to meet sales targets, identifying and qualifying leads through strategic questioning, setting up sales appointments for field sales representatives, and negotiating and closing sales. It will be essential to build and maintain a pipeline of prospects, record details of interactions and sales transactions in the CRM system, and follow up on leads and customer inquiries. Your performance will be measured based on your ability to meet and exceed monthly sales quotas, provide information on products or services to potential customers, handle customer objections, and demonstrate persistence to secure sales. Collaboration with the sales team to enhance sales performance, staying updated on product knowledge and industry trends, adhering to sales scripts and guidelines, and delivering exceptional customer service throughout the sales process will also be part of your responsibilities. To be successful in this role, you should possess a high school diploma or equivalent (Bachelor's degree preferred), proven work experience in telesales or a similar sales role, excellent communication and interpersonal skills, strong sales and negotiation skills, ability to handle rejection and remain persistent, experience using CRM software and sales databases, goal-oriented mindset with a focus on achieving sales targets, ability to work in a fast-paced, dynamic environment, good understanding of sales performance metrics, customer-oriented approach with a focus on providing exceptional service, effective time management and task prioritization skills, adaptability and willingness to learn about the products or services offered, problem-solving and decision-making abilities, self-motivation with a positive attitude, and understanding of sales techniques and strategies.,

We are looking for an individual with expertise in CAD software to join our R&D Operations Team as a SOLIDWORKS Technical Support Engineer. In this role, you will report to the manager based in Pune. Do you thrive on challenges At Dassault Systmes, we empower individuals with a passion for changing the world. Your responsibilities will include: - Taking end-to-end ownership of tech support requests, ensuring customer satisfaction via CRM system, phone, and email - Assisting SOLIDWORKS resellers in troubleshooting and resolving issues - Identifying the root cause of problems and suggesting/performing solutions - Providing timely and accurate answers/solutions, validating code corrections, and writing/reviewing knowledge articles and best practice documents - Collaborating with various teams to investigate and resolve issues - Mentoring team members by sharing technical expertise - Coordinating the annual Technical training summit for resellers in the APAC region - Contributing to the development and implementation of web-based support initiatives To excel in this role, you should possess: - Proficiency in SOLIDWORKS CAD - Previous experience in technical support - Strong communication skills (both verbal and written) - Eagerness to learn and adapt quickly - 0-4 years of experience - Bachelor's Degree in Mechanical/Production Engineering - Knowledge of PDM/PLM is an added advantage - Solid understanding of CAD and geometry - Excellent analytical, problem-solving, and troubleshooting skills - Ability to collaborate with global teams and work towards common objectives - Self-motivated with a willingness to acquire new skills and knowledge At Dassault Systmes, we are committed to creating diverse and inclusive teams worldwide. We value our employees as our greatest asset and strive to provide an environment where everyone can contribute their unique perspectives. Join us in building a harmonized Workforce of the Future and be a part of our journey towards sustainable technology and innovation.,

Job Description: We are seeking a dedicated Customer Service Executive to handle inbound billing inquiries from our international customers. As the ideal candidate, you should possess a minimum of 12 months of experience in managing international voice calls and have a comprehensive understanding of billing processes including recurring bills, billing cycle changes, surcharges, and taxes. This role demands strong problem-solving abilities, the capacity to address complex issues efficiently, and a customer-centric approach to thrive in a dynamic work environment. Your primary responsibilities will include resolving billing concerns through both inbound calls and emails, utilizing effective query-solving techniques. You will be expected to offer clear and concise information regarding billing and services, ensuring accurate responses to customer inquiries. Handling international inbound calls with a focus on delivering exceptional customer service, active listening to customer needs, and documenting interactions meticulously in the CRM system are crucial aspects of this role. Collaboration with team members and other departments to tackle intricate billing issues and guarantee customer satisfaction will be key to your success. You will also be responsible for managing challenging customer situations professionally while upholding a customer-centric attitude. The ideal candidate for this position should have a minimum of 12 months of international voice experience and a proven track record of resolving customer issues related to billing. Excellent communication skills, the ability to convey thoughts and solutions clearly, and adeptness in handling tough customer situations with patience and professionalism are essential. Strong multitasking capabilities, the knack for making quick, independent decisions, and a customer-centric approach with logical thinking and a spontaneous problem-solving mindset are qualities we value. You should be willing to work in a US environment with rotational shifts (5 days a week) and ensure prompt and professional responses to all customer queries. In return, you will enjoy perks and benefits including cab facility for pick up and drop within the transport radius, a loyalty bonus of up to 20,000 INR, and opportunities for growth and advancement within the company. If you are ready to take on this exciting opportunity, we look forward to reviewing your application and potentially welcoming you to our team.,

As a CRM Executive at Beyoung Folks Private Limited, located onsite in Udaipur (Rajasthan), you will play a crucial role in ensuring exceptional customer service experiences. Beyoung is a rapidly growing fashion brand known for curating the latest trends with an emphasis on premium quality, diverse collections, and affordability. With a strong focus on customer satisfaction, we are dedicated to empowering individuals to look and feel confident every day. In this role, you will be responsible for promptly responding to customer inquiries through chat, email, and calls. Your main duties will include providing information, assisting with product selection, handling order inquiries, and addressing general customer concerns. Your goal will be to efficiently resolve complaints and issues, aiming for first-contact resolution whenever possible. Additionally, you will process returns, exchanges, and refunds in line with company policies and collaborate with various departments to ensure timely order fulfillment. To excel in this position, you should have previous customer service experience, preferably in a retail or e-commerce setting. Strong written and verbal communication skills, along with a professional and courteous demeanor, are essential. You should possess excellent problem-solving abilities and the capacity to manage challenging situations with empathy and diplomacy. Proficiency in typing, navigating multiple systems simultaneously, and familiarity with CRM software and live chat platforms are advantageous. As part of the Beyoung team, you will have the opportunity to participate in monthly town hall meetings, rewards, and appreciation programs. The company also offers canteen facilities and promotes a growing and friendly work culture. If you are a highly motivated and customer-focused individual looking to join a dynamic team, we encourage you to share your CV with us at yashvi.m@beyoung.in. This is a full-time position with a day shift schedule. If you are seeking a role where you can contribute to a leading fashion brand and make a difference in customer experiences, we welcome your application.,

About the Role A rapidly growing organization is seeking motivated and results-driven Sales Executives to join its dynamic offline sales team . The ideal candidate will be responsible for lead generation, qualifying prospects, and closing sales deals through outbound calls or in-person interactions. Key Responsibilities ? Initiate outbound calls to potential customers from company-generated leads ? Follow up on inquiries and maintain communication through calls, emails, and messages ? Qualify leads based on predefined criteria and understand customer needs ? Work closely with the Field Sales Team to facilitate deal closures, handle negotiations, and overcome objections ? Gain in-depth knowledge of company products/services to communicate value effectively ? Schedule appointments and meetings for the Field Sales Team ? Maintain accurate records of interactions in the CRM system ? Collaborate with Marketing & Sales teams for better lead conversion ? Consistently meet and exceed sales targets & KPIs What Were Looking For ?? Excellent communication and interpersonal skills ?? Strong ability to build rapport with prospects over the phone ?? Organized and able to manage multiple leads efficiently ?? Results-driven mindset with a track record of meeting or exceeding sales targets ?? Ability to adapt to a fast-paced sales environment ?? Familiarity with CRM tools (preferred) ?? Preferred background in BPO, Banking, or EdTech industries Show more Show less

Outbound Calls: Initiating outbound calls to existing or potential customers from a provided list to promote products or services, conduct surveys, or gather feedback.Inbound Calls: Answering incoming calls from customers inquiring about products, services, or orders, and providing them with relevant information or assistance.

You will be part of HTSB Buildcon Technology Private Limited, a diversified organization dedicated to innovation and excellence in infrastructure development, legal compliance, and business consulting. As an intern, your responsibilities will include conducting market research to identify potential clients and industry trends. You will assist in generating and qualifying sales leads through various channels and support in the preparation of sales presentations and proposals. Your tasks will also involve maintaining and updating client information in the CRM system, coordinating and scheduling meetings between the sales team and clients, and participating in sales meetings while taking notes on action items. Additionally, you will assist in tracking sales metrics and preparing reports to support the sales team. HTSB Buildcon Technology Pvt. Ltd. is one of India's leading B2B service providers, and we are currently seeking talented candidates to join our team. Your contribution in finding the right individuals for our company will be highly valued and appreciated.,

As an experienced Business Development Executive, you will play a crucial role in our team by assisting in the development and execution of marketing campaigns. Your primary responsibilities will include conducting market research to identify target audiences, market trends, and competitors" strategies. You will collaborate with the marketing team to create engaging content for digital platforms such as social media, website, and email marketing campaigns. Monitoring and analyzing the performance of marketing campaigns using key metrics and reporting tools will be essential. Additionally, you will support the planning and organization of events, trade shows, and promotional activities. Managing social media accounts and engaging with the online community to enhance brand presence and customer interaction will also be part of your duties. It will be your responsibility to maintain and update the marketing database and customer relationship management (CRM) system. Generating and presenting regular reports on marketing activities and outcomes to the management team is crucial for this role. Staying updated with industry trends, emerging technologies, and best practices in marketing will be expected. Collaboration with cross-functional teams, including sales, design, and content, to ensure a cohesive and integrated marketing approach is necessary for success in this position.,