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ITIL Change Manager End User Services
Confidential

8.0 - 13.0 years

Hyderabad

On-site

As a Change Manager, your role will involve leading the Change Advisory Board (CAB) and supervising the change control process across Customer Care & Experience functions. You will evaluate, approve, and prioritize change requests based on business impact, risk, and urgency. Communication with all required stakeholders on changes being implemented for the week and providing status updates post-execution will be crucial. Ensuring standardized methods and procedures are followed for efficient handling of changes is a key responsibility. Collaborating with business and technical stakeholders to assess change readiness and impact, as well as communicating effectively for any new changes in the C...

Posted 2 weeks ago

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