2269 Telecom Jobs - Page 37

Skill required: Next Generation Customer Operations - Customer Service Designation: Senior Analyst Qualifications: Any Graduation Years of Experience: 5 - 7 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Proactive and inquisitive candidate required with clear and precise communication, written and oral skills Market knowledge of US Wireless and Telecom domain would be preferred Domain knowledge of International Voice process Analytical skills are also required with an eye for detail Job requires the candidate to be assertive or influence people, probe for responses and empathize with customers Proven experience in achieving targets against budget Team Building - Ability to coach, connect and motivate team members Clearly defines problems. Considers all the facts and alternatives available. Is willing to make firm and speedy decisions. Demonstrates objectivity and high quality in decision-making Ability to work with basic quality tool like RCA, CAPA, pareto, box plots etc. Ability to establish facts and develop conclusions and recommendations following detailed assessment and analysis Ability to make, communicate and deploy decisions related to people and processes and to control, monitor and evaluate the effectiveness of the decisions implemented Ability to make tough and timely decisions on task and people International Voice Experience US Telecom Experience would be desirable Roles and Responsibilities: Communicate with client customers via voice to help resolve the issues being faced Access the companys internal systems to obtain and extract order information and provide customer service management with the data for inclusion in various scheduled and special reports Initiate required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments Adapts effectively to changing plans and priorities Is able to follow a collaborative approach with people at different levels or working style Demonstrates ownership for goals. Drives himself and others to achieve desired results. Reviews and monitors progress with course correction to ensure success. Constantly raises the bar after each achievement Manage team expectations and project SLAs Monitor knowledge sharing and retention within the team Coordinate with supervisor and manager to provide day to day insights Share with supervisor and manager performance trends of the team and agree on next steps Handling customer escalations or providing resolutions which require higher level of authorization Qualification Any Graduation

We are looking for an expd Training Manager to lead/enhance the training function for our International Telecom Process. The ideal candidate will be responsible for designing, implementing, managing training programs to improve agent performance Required Candidate profile 5+ years of exp in BPO training (International Voice Process is mandatory). At least 2 years in a managerial or leadership role. Excellent communication, presentation, and people management skills

Corporate Development Financial Due Diligence Manager with Arabic Language for Manager FDD (Arabic Speaking) Position Title: Manager (Level 7) Location: Bangalore/ Gurgaon Employment Type: Full Time Must have skills: Experience in FDD, Advanced financial analysis and Proficient Microsoft Excel Good to have skills : Power BI, Power Apps About CF/S&C Corporate Functions include Human Resources, Finance, Legal, Marketing Communications, and Workplace Solutionsthat power Accenture's people across industries and functions to keep our business leading in the New. Join the heart and soul of Accenture, partnering with our extraordinary people to bring innovation into every organization. About Accenture: Combining unmatched experience and specialized skills across more than 40 industries, the company offers Strategy and Consulting, Song (Interactive), Technology and Operations servicesall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. With net revenues of $64 billion for 2023, their 774,000+ employees deliver on the promise of technology and human ingenuity every day, serving clients in more than 49 countries and over 200 cities. Job Summary : As a Manager, work closely with EMEA FDD team and an FDD external vendor in Middle East (if any), performing high quality diligence and analysis for acquisitions, joint venture, and equity investments. Review, analysis, and preparation of key financial documents. Attend target meetings, negotiation calls along with Europe team. Advice to the corporate development team related to key deal issues impacting the business case and/or integration. Provide continuity/transition to the post-merger integration and operational finance teams post-closing. Roles and responsibilities: Corporate Development Financial Due Diligence Manager plays a key role in Accentures inorganic growth strategies.d Work/Lead primarily Middle East engagements with EMEA FDD teams and attend target meetings primarily in Arabic and English language. Perform high quality FDD for acquisitions, joint venture, and equity investments. Flexibility to work across other Regions APAC and North America. Focus on complex analysis-like quality of earnings, operating metrics, debt and debt-like items and net working capital, which may influence the outcome of the transaction.Review analysis and preparation of key financial documents from the virtual data room (Databook, data pack) Perform key operating and financial analysis, attend and lead sections of target meetings and status calls (wherever possible) along with the core team in the region, be a part of NWC and SPA negotiations (whenever time zone permits) while the team in the region lead those. Working closely with regional financial due diligence team to provide advice to the corporate development team and key deal stakeholders related to key deal issues impacting the business case and/or integration. Working closely with Regional financial due diligence team to provide advice to the corporate development deal team related to purchase agreements and negotiation points, ensuring Accentures economics interests are protected, including debt and debt-like items. Collaborate with cross-functional teams, including tax, legal, and valuation experts, to provide comprehensive due diligence insights Provide continuity/transition to the post-merger integration and operational finance teams post-closing. Coaching and reviewing the work of specialists and AMs Shift timings:Varies between 11am to 8pm and 9am to 6pm (Depending upon the deal) Professional & Technical Skills: Minimum 8 years experience in professional services orconsulting in major accounting/financialfirm Prior financial due diligence experience of 5+ years in a Big 4 accounting firm is preferred. Degree in Accounting or Finance Written and Verbal fluency in Arabic (Certification from recognized University or Institution) Additional Information: The ideal candidate will possess a strong educational background in Finance or a related field, along with a proven track record in financial and analytical skills, hands-on experience with mergers and acquisitions, project management skills, highly effective verbal and written communications skills and familiarity with merger and stock purchase agreements. This position is based at our Gurugram and Bengaluru office. About Our Company | AccentureQualification Experience: Minimum 8 year(s) of experience is required Educational Qualification: MBA (Finance)/ CA/ CPA, CFA and Degree/Diploma in Arabic Language

Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Service Assurance, Communication Technology, Information Communication Technology (ICT), Service Fulfillment Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Bachelors degree in Computer Science Software Engineering or a related fieldProven experience in software development and application maintenance with a focus on inventory management systems Summary :As a Service Assurance Business Process Architect, you will be responsible for designing business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Your typical day will involve working closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. You will also assist in quality management reviews and ensure all business and design requirements are met. Additionally, you will educate stakeholders to ensure a complete understanding of the designs. Roles & Responsibilities:- Design and develop business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements.- Collaborate with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics.- Assist in quality management reviews and ensure all business and design requirements are met.- Educate stakeholders to ensure a complete understanding of the designs.- Provide guidance and support to the project team on business process design and implementation. Professional & Technical Skills: - Must To Have Skills: Service Assurance, Communication Technology, Information Communication Technology (ICT), Service Fulfillment.- Good To Have Skills: Experience in business process design and implementation.- Strong understanding of business process management and improvement methodologies.- Excellent communication and interpersonal skills.- Ability to work collaboratively with cross-functional teams.- Experience in project management and delivery.- Solid grasp of quality management principles and practices. Additional Information:- The candidate should have a minimum of 5 years of experience in Service Assurance.- The ideal candidate will possess a strong educational background in business process management, information technology, or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Bengaluru office. Qualification Bachelors degree in Computer Science Software Engineering or a related fieldProven experience in software development and application maintenance with a focus on inventory management systems

Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Service Fulfillment Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : BE or equivalent Summary :As a Business Architect, you will be responsible for leading current state assessments, identifying high-level customer requirements, and developing business solutions to create tangible business value for the client. Your typical day will involve defining opportunities, developing business cases, and ensuring service fulfillment using Spring Boot, Microservices, and Light Weight Architecture. Roles & Responsibilities:- Lead current state assessments and identify high-level customer requirements.- Define opportunities to create tangible business value for the client.- Develop business solutions and structures needed to realize these opportunities.- Develop business cases to achieve the vision.- Ensure service fulfillment using Spring Boot, Microservices, and Light Weight Architecture. Professional & Technical Skills: - Must To Have Skills: OSS, Spring Boot, Microservices and Light Weight Architecture- Good To Have Skills: Experience in Business Architecture, Business Process Management, and Business Analysis.- Design, solution, Integrate,data modeling, networking experience required; Telecom OSS with Inventory and Integration Knowledge Required- Strong understanding of business processes and systems.- Experience in developing business cases and proposals.- Excellent communication and stakeholder management skills. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Service Fulfillment.- The ideal candidate will possess a strong educational background in Business Architecture, Business Process Management, or a related field, along with a proven track record of delivering impactful business solutions. Qualification BE or equivalent

Job Category: IT/ Technical Job Type: Full Time Job Location: Gurugram Location: Gurgaon (Onsite) Travelling Involved Company Overview: The organization is a leading consulting firm specializing in providing strategic solutions to diverse clientele across various industries. It focuses on driving operational excellence, fostering growth, and delivering impactful results to our clients. Position Overview: The organization is seeking an Associate Partner with a robust blend of business development acumen and hands-on delivery experience to lead business/operational excellence initiatives. The ideal candidate will drive sales, manage client interactions, and spearhead delivery while demonstrating expertise in Agile Transformation and Business Excellence across industry sectors, particularly within the Tech, Media, and Telecom (TMT) domain. Key Responsibilities: Sales & Business Development: Lead and contribute to 50-70% of the role by actively engaging in sales, pre-sales, and client interactions. Drive revenue generation strategies to achieve and exceed current revenue levels of 12-15 crores. Delivery & Team Management: Oversee 30-50% of the role dedicated to delivery operations, ensuring high-quality project execution. Manage large teams efficiently, fostering collaboration, and ensuring timely and successful project completion. Agile Transformation: Demonstrate expertise in Agile methodologies, guiding clients through transformative processes to enhance operational efficiency and adaptability. Sector-Agnostic Excellence: Apply business excellence strategies across diverse industries while emphasizing preference and expertise within the TMT sector. Certifications & Expertise: Hold certifications such as Certified Six Sigma Black Belt, PMP, or PRINCE2 Practitioner, showcasing a commitment to industry-recognized best practices. Educational Background: Full-time MBA from reputable institute. Requirements: Expertise in Agile Transformation methodologies, coupled with a deep understanding of business excellence principles. Demonstrated success in managing teams to deliver high-value projects, ideally with a revenue range of 12-15 crores. Proven experience in driving sales, business development, and pre-sales activities in the Indian market. Preference for experience within the Tech, Media, and Telecom (TMT) industry. Strong communication, negotiation, and leadership skills. Ability to thrive in a dynamic, client-focused environment and drive impactful results.

UnitForce Technologies Consulting Pvt Ltd is looking for Capacity Planner to join our dynamic team and embark on a rewarding career journey Analyze production capacity and resource allocation. Forecast demand and optimize scheduling. Ensure efficient use of manpower and equipment. Collaborate with logistics and production teams.

SAP- SAP CC (Convergent Charging) Functional WFH Location- 3 to 4 Years More Details SAP- SAP CC (Convergent Charging) Functional WFH Location- 3 to 4 Years Spanbix Jobs Performing SAP-CC sub-area of IS-Telecom / Subscription Billing Rating, Charging, Bill & Pay process areas. Proper Understanding and analyzing business requirements & Business process around Telecomm/Subscription Based Billing, Rating and Charging area and analyzing on the corresponding system process fitments and preparing GAP analysis and providing solutions for system Process GAPs. Leading and guiding System configurations/System builds, implementations in the sub-areas of SAP-CC applications for the Telecomm Charging, Rating, Bill & Pay area for both pre-paid & Post-Paid Business. Performing System configuration testing. Experience in Implementing Charge Plan, Charge Logic, Allowance plan and Allowance logics etc. Experience in Implementing Credit Management, Shared allowance concepts. Experience in Implementing Aggregation of Charged Items, Billable Items Mapping, Consumption Item Mapping. Experience in Implementing Global and Customer specific rating/price determination. Experience in Implementing Rerating process. Experience in Implementing Custom Build Interfaces to external systems. Experience in Implementing Custom Specific Macros, Usage rates, one shot rates and Recurring rates. Experience in Implementing Agreement Table. Experience in Implementing Exception handling scenarios, Event based request and Session based requests. Experience in Implementing Integration with CRM/CI/TIBCO/MZ and with other SAP/Non-SAP systems. Experience in Implementing Pre-paid, Post-paid and Pre on post Charging & Rating functionality. Experience in Implementing Deferred Revenue Recognition process in Service Industry. Experience in Enterprise Rating & Billing Functionalities. Should have completed at least 1 to 2 green field projects or E2E projects related to Rating and Billing. Job Category: Permanent Job Type: Full Time Job Location: WFH Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Job description: Role : Telecom Support Designation: Executive & Senior Executive Languages Known: Good communication skills Work Location: Chennai One IT Park , Thoraipakkam. Qualification: Any graduate can be considered. Notice period: Immediate Joiners preferable. Interview Venue HEXAWARE TECHNOLOGIES/BPS; Chennai One IT Park, 2nd Building, 3rd Floor, 200 Feet Radial Rd, Thoraipakkam, Chennai 600043 Desired Candidate Profile: Experience in Telecom Domain. Should have experience in Router Configuration, Broadband Installation and Telecom Domain Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation). Only Immediate joiners. Should be able to communicate clearly, both written and in speech. Should be comfortable working for 5 days (24/7) with 2 days rotational offs. Fresher Not Eligible Rounds of Interviews: HR round Operations round Client round Interested candidates please share your updated resume to Email ID. VijayR11@hexaware.com Name - VIjay R

KRA's Managing the Sales Process & Meeting Revenue Targets Building & Maintaining Client Relationships Identifying & Prospecting New Clients Understanding Client Needs & accordingly Developing & Presenting Proposals Negotiating & Closing Deals Required Candidate profile 2 Yrs to 15 yrs : B2B sales experience mandate Nature of Role: Team Management / Individual. Contributor Work Timings: 10 am - 6 pm, Alternate Sat Off Education: Graduate

Data Architect Kadel Labs is a leading IT services company delivering top-quality technology solutions since 2017, focused on enhancing business operations and productivity through tailored, scalable, and future-ready solutions. With deep domain expertise and a commitment to innovation, we help businesses stay ahead of technological trends. As a CMMI Level 3 and ISO 27001:2022 certified company, we ensure best-in-class process maturity and information security, enabling organizations to achieve their digital transformation goals with confidence and efficiency. Role: Data Architect Experience: 6-10 Yrs Location: Udaipur , Jaipur, Bangalore Domain: Telecom Job Description: We are seeking an experienced Telecom Data Architect to join our team. In this role, you will be responsible for designing comprehensive data architecture and technical solutions specifically for telecommunications industry challenges, leveraging TM forum frameworks and modern data platforms. You will work closely with customers, and technology partners to deliver data solutions that address complex telecommunications business requirements including customer experience management, network optimization, revenue assurance, and digital transformation initiatives. Key Responsibilities: Design and articulate enterprise-scale telecom data architectures incorporating TMforum standards and frameworks, including SID (Shared Information/Data Model), TAM (Telecom Application Map), and eTOM (enhanced Telecom Operations Map) Develop comprehensive data models aligned with TMforum guidelines for telecommunications domains such as Customer, Product, Service, Resource, and Partner management Create data architectures that support telecom-specific use cases including customer journey analytics, network performance optimization, fraud detection, and revenue assurance Design solutions leveraging Microsoft Azure and Databricks for telecom data processing and analytics Conduct technical discovery sessions with telecom clients to understand their OSS/BSS architecture, network analytics needs, customer experience requirements, and digital transformation objectives Design and deliver proof of concepts (POCs) and technical demonstrations showcasing modern data platforms solving real-world telecommunications challenges Create comprehensive architectural diagrams and implementation roadmaps for telecom data ecosystems spanning cloud, on-premises, and hybrid environments Evaluate and recommend appropriate big data technologies, cloud platforms, and processing frameworks based on telecom-specific requirements and regulatory compliance needs. Design data governance frameworks compliant with telecom industry standards and regulatory requirements (GDPR, data localization, etc.) Stay current with the latest advancements in data technologies including cloud services, data processing frameworks, and AI/ML capabilities Contribute to the development of best practices, reference architectures, and reusable solution components for accelerating proposal development Required Skills: 6-10 years of experience in data architecture, data engineering, or solution architecture roles with at least 5 years in telecommunications industry Deep knowledge of TMforum frameworks including SID (Shared Information/Data Model), eTOM, TAM, and their practical implementation in telecom data architectures Demonstrated ability to estimate project efforts, resource requirements, and implementation timelines for complex telecom data initiatives Hands-on experience building data models and platforms aligned with TMforum standards and telecommunications business processes Strong understanding of telecom OSS/BSS systems, network management, customer experience management, and revenue management domains Hands-on experience with data platforms including Databricks, and Microsoft Azure in telecommunications contexts Experience with modern data processing frameworks such as Apache Kafka, Spark and Airflow for real-time telecom data streaming Proficiency in Azure cloud platform and its respective data services with an understanding of telecom-specific deployment requirements Knowledge of system monitoring and observability tools for telecommunications data infrastructure Experience implementing automated testing frameworks for telecom data platforms and pipelines Familiarity with telecom data integration patterns, ETL/ELT processes, and data governance practices specific to telecommunications Experience designing and implementing data lakes, data warehouses, and machine learning pipelines for telecom use cases Proficiency in programming languages commonly used in data processing (Python, Scala, SQL) with telecom domain applications Understanding of telecommunications regulatory requirements and data privacy compliance (GDPR, local data protection laws) Excellent communication and presentation skills with ability to explain complex technical concepts to telecom stakeholders Strong problem-solving skills and ability to think creatively to address telecommunications industry challenges Good to have TMforum certifications or telecommunications industry certifications Relevant data platform certifications such as Databricks, Azure Data Engineer are a plus Willingness to travel as required Educational Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Visit us: https://kadellabs.com/ https://in.linkedin.com/company/kadel-labs https://www.glassdoor.co.in/Overview/Working-at-Kadel-Labs-EI_IE4991279.11,21.htm

Job Summary We are seeking an experienced AGM / Deliver0079 Manager to join our fast-growing Telecom practice and take a major role into a managing key client projects. As a Jr AGM, you will be responsible for overseeing the successful delivery of key client projects, ensuring high-quality results and customer satisfaction. This role requires a strong background in delivering projects, especially those featuring a complex platform spanning multiple functional domains, functional telecom domain is a bonus across diverse clients. Coordinate and facilitate the planning, execution, and delivery of project across different clients within project milestones. Act as a bridge between the Onshore, client, PMO and stakeholders, ensuring alignment and understanding of project goals and priorities. Monitor progress, track key metrics, and provide regular status updates to stakeholders. Demonstrate resilience, adaptability, and a strong ability to maintain composure while meeting tight deadlines and handling challenging situations with efficiency and professionalism Drive continuous improvement initiatives, promoting best practices throughout the delivery lifecycle. Foster a collaborative and positive team environment, promoting knowledge sharing, innovation, and continuous learning. Job Requirements Graduate / Postgraduate in Engineering and/or GIS related subjects At least 15 + years of total experience across functional domains, with minimum of 5 years experience in managing the projects with the team size of 150 to 200. Skills Required Ability to maintain and analyze project efficiencies and undertake project level action plans to deliver to client milestones. Ability to interact with clients directly Ability to manage resources effectively. Ability to create Process flows, workflows and project values; and negotiate acceptance with Client, Onshore Comfortable dealing with rapidly changing work environment. Good experience with MS Project, Microsoft Excel, Visio, Word, Outlook, and SharePoint. Strong negotiation/facilitation skills with an ability to gain consensus. Excellent written and presentation skills and strong decision-making skills. Ability to manage customer expectations throughout the project implementation and delivery process. Ability to work on teams in a lead and participative capacity with many different and diverse stakeholders. Formal knowledge of project management principles, processes, and tools.Role & responsibilities Supervises: Project Managers Reports to: Director / Vice President Relationship: All Functional Heads Place of Work: Hyderabad

Hiring for Customer Support Executive Location : Vasna Road, Vadodara Work from Office Only Shift Schedule : 1 day rotational off in a week Qualification: Min 12th passed Salary : Fluent English speakers : 13,000 - 16,800 take-home (up to 20,000 CTC) Marathi speakers : 14,000 - 15,500 take-home (up to 18,000 CTC) Hindi/Gujarati speakers : 11,500 - 13,000 take-home (up to 15,500 CTC) Call & WhatsApp your resume on below number HR Ganesh : 9214095763 HR Yukti : 9368612209

Territory Manager -Prepaid-Niphad-Thane zone: #BAL JOB DESCRIPTION Born in 1995, Airtel aims to offer global connectivity and unlock endless opportunities. Our presence is positioned to serve nearly 96% of the nation's population with infrastructure to sustain cutting-edge technologies such as 5G, IoT, IQ, and Airtel Black. At Airtel, we strive to go beyond our duties to create impactful solutions for consumers, while also preserving the ecological balance. We create impact, take early ownership, and experiment with different career paths as part of our cultural fabric. Heres what you will get to experience as an Airtel employee: Limitless Impact: You get to make a difference to internal and external customers by taking small and big ideas to success and therefore leaving footprints at the scale of billions. And beyond. Limitless Ownership: You get to go above and beyond to take responsibility, challenge the norms and take risks to create big things in more ways than one. Limitless Careers: You have the freedom to imagine, and an open canvas available to you to experiment and implement new ideas to gain depth and breadth of experiences. So come join us, and #BeLimitless. Because you are. Job Details Job TitleTerritory Sales Manager Mass Retail DesignationTerritory Sales Manager Job Code FunctionD2C Sub-FunctionMass Retail Location Level/GradeSenior Executive Position Description The purpose of this role is to be at the frontline of the business for an entire territory with the responsibility of driving sales and end-to-end customer service. The role demands a manager who can increase market share, revenue and execute the GTM strategy. Also, the role requires to engage with channel partners & foster business relationships to enhance business for D2C mass retail. Organizational Relationship Reporting ToRegional Mass Retail Head (~ Zonal / Area Manager) Total number of employees supervised by you DIRECTLY or INDIRECTLY ManagerialIndividual Contributors Directly6 to 7 Indirectly6 to 7 Key Responsibilities & Accountabilities Sales Management: Drive revenue growth by focusing on new & existing channel partners and expanding the company's footprint within the territory. Optimize the sales and distribution network to enhance market penetration of the business. Strengthen the distribution ecosystem by increasing BTL activities in areas of operation, effective coverage, and transacting outlets. Ensure brand visibility through organized go-to market merchandising activities to achieve tertiary recharge sales & gross prepaid targets. Customer Experience: Implement processes to enhance the overall customer experience, customer satisfaction, and issue resolution. Ensure compliance with policies and processes by the channel partners and ensure customer SLAs are met. Lead timely closure of service request loops & intervene and handle complaints in case of escalations. Stakeholder Management: Manage & expand channel / distributor network through incentives and seamless grievance redressal. Form partnerships and train partners on product features / sales techniques / market positioning to strengthen the mass retail business. Effectively implement active relationship management programs & negotiate agreements with partners to ensure mutually beneficial terms and conditions. Maintain industry best practices to enhance the efficiency and competitiveness of services. Collect feedback and generate regular reports for improved management. People Management Lead the territory team and update their knowledge base to cater to the organizational need. Coordinate between mass retail Zonal / Area managers of sales and service. Manage the team responsible for installing, servicing, and repairing structures and major components. Anchor trainings as required for team member development. Own and manage a strong people connects at all levels across the organization. Collaborate with central functions such as marketing, finance, and HR to ensure alignment with broader company policies. Knowledge, Certifications and Experience Education QualificationFull time graduate degree, MBA / PGDM (optional) Total Experience2+ years of experience in sales preferably Telecom / FMCG Key Interactions Internal / External Stakeholders (Internal means External to the department and internal to the organization; External means External to the organization) InternalZonal / Area Sales Managers & Field Sales Executives ExternalUrban / Rural Promoters & Channel Partners Skills and Competencies Technical CompetenciesProficiency in sales and marketing techniques Basic knowledge of MS Office: Excel, PowerPoint, Word & Outlook

To develop client base and sell product category of all Canon products and solutions - Copiers, Scanners, Multi-Functional Devices, Software Solutions, Inkjet & Laser printers, Manage Document Solution (MDS), Graphic art printing, NVS and Camera. Will be required to do direct selling to the Enterprises. Education Graduate; Post Graduate Diploma Sales Mgmt./ MBA is preferable Skills Customer Focus, business acumen, Excellent communication and articulation, Interest in technology, Sales Planning, Probing, Relationship management, Negotiation, Ability to influence people Industry Preference Any product selling experience in B2B space. Experience with OA/IT peripheral Company/Telecom is preferable Job Duties Create a sales plan based on existing accounts, potential in different verticals and territory Responsible for planning penetration in listed accounts or find new accounts, establish connect with key stakeholders and build relationships Reach out to customers to understand their organization, existing set up on office imaging infrastructure, document management solutions and their current or upcoming needs where Canons products and services would be useful Generate prospects, keeping the funnel healthy as per sales plan Propose solution for their office imaging needs- both hardware and solutions, give demonstration or proof of concept Ensure customer service and satisfaction as per clients expectation, build brand loyalty Update sales activities on CRM, analyze customer data Support in execution of the orders received and be accountable for the project management and change management Support in outstanding collection and any other compliance needs emerging from contracting Desired Competencies Innovation & Creativity: Bringing about a change in existing processes/policies or new ideas which have/will improve processes/policies to create organizational value. Team Work: Contributed to create collaborative environment with a positive & value system driven impact on team which helped in better organizational results. Displays a humble, respectful & open approach towards team members Communication : Demonstrated the ability to communicate effectively. Is able to convey/sell thoughts and ideas by listening first & ensuring if the concerned person or group has grasped the core message Result Orientation: Has achieved results within timelines by continuous improvement, accountability towards goals and close check on gaps in reaching extended goals. Displays keenness to learn and develop oneself. Customer Focus: Demonstrates the ability to communicate effectively and create valuable professional relationships by delighting customers within company policies or by seeking approvals if required. Professionalism & Canon Core Values: Understands Canon code of conduct, adheres to Canon guiding principle to the best of his/her potential

To develop client base and sell Copiers, Scanners, Multi-Functional Devices, Software Solutions & Manage Document Solution (MDS), Graphic art printing, NVS and Camera. Will be required to do direct selling to the Enterprises. Education Graduate; Post Graduate Diploma Sales Mgmt./ MBA is preferable Skills Excellent knowledge of Microsoft Excel & Power point Industry Preference Experience with OA/IT peripheral Company/Telecom is preferable Service Industry (into Enterprise Sales) may also be considered. Desired Competencies Mobility Have to move frequently within the office to interact with employees and outside the office to meet customers, attend events, etc. Need to meet 4-5 customers a day Hand, wrist, finger movement while using laptop/ give product demonstrations Its a remote role- travel to customers place directly from home Vision Work involves making decisions based on visual cues, word documents, excel sheets, creating presentations, reading mails from stakeholders and customers, reports, excel database on laptop Deciphering body language of customers, employees during dialogues Ability to Hearing Significant work involves making decisions on auditory inputs like listening to people face to face or over phone or video calls on a day-to-day basis. Ability to hear, understand, and distinguish speech while speaking to internal and external stakeholders Engage in long conversation with stakeholders and customers Cognitive Work involves making complex decision making based on people interactions, and subjective issues related to sales deals. Work involves processing data or information on business deals with customers and with support functions like accounting, credit, service etc Speech Significant amount of work involves speaking clearly so listeners (employees, customers) can understand Job Duties Major a/c selling skills Account Mapping All levels of Business units, departments, advance business planning etc. Account planning Understand customer business & document processing needs. Create strategy and execute as per client like pre-sales, sales, implementation of product, customer care & payments. Networking & relationship building ability. Familiarity with Rate contracts, legal agreements, price agreements. Meeting and negotiating deals with Purchase managers/C level employees. Account Penetration skills. (Break through a/c with where competition is well entrenched.) CXO Connect. 100% Achievement of business results.

The job is to sell Canon Office Imaging Products and Solutions to Enterprises, which includes- Copiers, Scanners, Multi-Functional Devices, Software Solutions & Manage Document Solution (MDS). Education Graduate; Post Graduate Diploma Sales Mgmt./ MBA is preferable Skills Customer Focus, business acumen, Excellent communication and articulation, Interest in technology, Sales Planning, Probing, Relationship management, Negotiation, Ability to influence people Industry Preference Any product selling experience in B2B space. Experience with OA/IT peripheral Company/Telecom is preferable Job Duties Create a sales plan based on existing accounts, potential in different verticals and territory Responsible for planning penetration in listed accounts or find new accounts, establish connect with key stakeholders and build relationships Reach out to customers to understand their organization, existing set up on office imaging infrastructure, document management solutions and their current or upcoming needs where Canons products and services would be useful Generate prospects, keeping the funnel healthy as per sales plan Propose solution for their office imaging needs- both hardware and solutions, give demonstration or proof of concept Ensure customer service and satisfaction as per clients expectation, build brand loyalty Update sales activities on CRM, analyze customer data Support in execution of the orders received and be accountable for the project management and change management Support in outstanding collection and any other compliance needs emerging from contracting Desired Competencies Innovation & Creativity: Bringing about a change in existing processes/policies or new ideas which have/will improve processes/policies to create organizational value. Team Work: Contributed to create collaborative environment with a positive & value system driven impact on team which helped in better organizational results. Displays a humble, respectful & open approach towards team members Communication : Demonstrated the ability to communicate effectively. Is able to convey/sell thoughts and ideas by listening first & ensuring if the concerned person or group has grasped the core message Result Orientation: Has achieved results within timelines by continuous improvement, accountability towards goals and close check on gaps in reaching extended goals. Displays keenness to learn and develop oneself. Customer Focus: Demonstrates the ability to communicate effectively and create valuable professional relationships by delighting customers within company policies or by seeking approvals if required. Professionalism & Canon Core Values: Understands Canon code of conduct, adheres to Canon guiding principle to the best of his/her potential

Source leads from personal networks for sales Contact leads, schedule visits & close deals Coach team, give feedback to boost performance Meet/exceed targets per goal sheet Build strong client relationships Required Candidate profile Must have graduation degree Required local candidate 1+ years in sales or marketing in any field Willing to do field work strong communication, interpersonal and leadership skills

Job Description The Sales Executive is responsible for increasing business in a specific area by recruiting, training, and managing a team of skilled agents to achieve sales goals and drive success. Roles & Responsibilities: Recruit, train, and motivate financial advisors to achieve targets. Develop and execute strategic plans to meet sales goals. Identify new business opportunities and adjust tactics based on performance analysis. Provide ongoing coaching, feedback, and support to boost performance. Analyze market trends, customer needs, and competitors. Empower agents with targeted techniques to approach high-value customer segments. Qualification & Experience: Must completed Graduation compulsory. 1+ years of experience in sales and marketing in any sector. Proven track record of achieving sales targets and managing teams. Leadership skill to drive a team towards business goals. Strong interpersonal and communication skills to build relationships with agents and clients. For more information - Kindly contact us: Ayushi Lad | HR Team +91 84603 77032 | Ayushi@tekpillar.com

Contact potential customers to explain product offerings Manage and support the sales team Build strong relationships with costomer Follow up with interested clients and complete the sales process Achieve monthly & quarterly sales targets Required Candidate profile Graduate in any field At least 2 years of sales experience, preferably in BFSI Must be a local candidate Understanding of financial products and customer needs Target-driven with a proactive approach

Manage and support the sales team Contact potential customers to explain product offerings Achieve and exceed sales targets Train and guide team members Follow up with interested clients and complete the sales process Required Candidate profile Graduate in any field At least 2 years of sales experience, preferably in BFSI Must be a local candidate Understanding of financial products and customer needs Kevisha Lathiya | 88490 20556

Hello, Hiring for Multiple location for Manager and Snr Manager level. Note : All positions are work from Office No Work from Home No Hybrid Only International BPO Exp eligible Few positions are active, few will come in a month or two. Actively Hiring for below locations. Kolkata Gurgaon Mumbai Pune Bangalore Hyderabad Chennai Positions Hiring for Operations Manager Training Manager Quality Manager Domain Expertise Hiring for Content Moderation Travel Domain Fintech/Banking AML/KYC/AFC/Frauds/Investigation/Disputes eCommerce / US Collection US Sales Telecom Technical Interested candidates, please apply online and fill in the complete questionnaire details to assist you properly

Walk-in drive for International Chat Support - Telecom (0-3 years) Walk-in: 24th Jun - 26th Jun (12:30 PM - 4:30 PM) Prodapt Solutions Module 1, Tower 1 ( 3rd Floor ), IT Special Economic Zone Chennai 1 IT Special Economic Zone Pallavaram-Thuraipakkam, 200 Feet Radial Rd, Thoraipakkam, Tamil Nadu 600097 Role & responsibilities Customer Support: - Engage with customers via chat to address inquiries, resolve issues, and provide information about telecom services and products. - Maintain a high level of customer satisfaction by delivering timely and effective solutions. - Process Adherence: - Follow established procedures and guidelines to ensure compliance with company standards and policies. - Accurately document customer interactions and maintain records in the CRM system. - Collaboration: - Work closely with team members and other departments to ensure a seamless customer experience. - Participate in daily meetings and training sessions to enhance skills and knowledge. - Performance Metrics: - Achieve individual and team performance metrics, including NPS and sales targets. - Contribute to ongoing improvement initiatives by providing feedback on processes and customer interactions. Preferred candidate profile Previous experience in a customer service or chat support role, preferably in the telecom industry. - Experience Telecom, Internet, Broadband Services, Anti-virus Product Support, Troubleshooting Router - Switches with International Chat experience are preferred. - Skills: - Excellent verbal and written communication skills. - Strong problem-solving abilities and attention to detail. - Ability to multitask and manage time effectively in a fast-paced environment. - Proficient in using CRM software and other relevant tools. Flexibility: Willing to work in night shift. (2 Way Cab & Shift allowance will be provided) Must have good communication skills. Flexible to work from office (5 days) The candidates should not have any Backlogs (arrears). Interview Process: HR Screening Typing Assessment ( WPM Test Desired score 35 WPM) English Grammar EF SET Test ( 15 min test Desired score 70) L1 with Team Lead L2 with Manager Note: please carry your updated resume and Govt. Id proof and copy of this job posting/Email, 2025 passed out with marksheets & final sem results cleared candidates can apply (Nil Arrears).

Preferred candidate profile Team handling Basic Knowledge of Excel & Presentation Skills Willing to Travel minimum 10-15 Square KMs for field Visit & Customer Escalation based on the Needs. Two wheeler to travel in market Intent to work in a field role Qualification : Any graduation Age less than 34 years. 6 days Working. Petrol Allowance given Separately Function: DTH What you will do: Functional Responsibilities: • Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory. • Ensure availability of recharge so that existing customers are adequately serviced • Understand the market demographics and drive sales strategy according to customer segments • Drive the basic distribution & hygiene parameters such as DTH Active Outlets, effective coverage and transacting outlets • Ensure brand visibility through organized merchandising activities • Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met • Handholding the team responsible for installing, servicing and repairing structures and major components; instruct them on correct installation processes • Ensure closure of Service Request loops & intervene and handle complaints in case of escalations. Escalate critical issues if required. • Plan field visits to gather & analyze competitor data on quality of services provided • Ensure maintenance of adequate inventory level of installation equipment for contingencies • Upselling of products and service packs to customers. Organizational Responsibilities • Effectively engage in partner appointment & partner management and control attrition & ROI • Fostering the relationship with sales & service distributors in the assigned territory • Analyze customer feedback forms & highlight areas of improvement and suggest interventions/initiatives • Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance • Effectively perform handholding & implement on the job training programs for Retailers and Field Sales Executives (FSE) What you need to have: Skills • Analytical skills • Consultation, facilitation, negotiation and selling skills • Enterprising & Entrepreneurial skills • Leadership and people management skills • Basic computer literacy – MS Office: Excel, Outlook • Appropriate management of escalations • Ensure timely resolutions of issues • Partner management skills • Upselling skills Attributes • Ability to ensure excellence in execution • Ability to collaborate and work with large teams • Problem Solving ability Purpose of the Job: An opportunity to be at the frontline of the business and take charge of an entire territory with the responsibility of driving sales and end-to-end customer service. The focus will be on Increasing the Customer Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the DTH business by leveraging the vast distribution network. On the customer front, manage service centers, inventories, after-sales service to ensure timely resolution of customer escalations. Implement the “Serve to Sell” to enhance business for DTH. Please do kindly share your resume to a_p.s.sanjunivasini@airtel.com or WhatsApp to 8867950353

Job Description: We are hiring Customer Service Executive for a leading MNC in the Telecom domain . The ideal candidate will be responsible for handling inbound and outbound customer queries, resolving complaints, and ensuring high levels of customer satisfaction. To apply, Call/WhatsApp HR Gufran at 8448837992 Key Responsibilities: Handle customer interactions via calls, emails, or chats related to telecom services. Resolve service-related issues efficiently and professionally. Maintain records of customer interactions and follow-ups. Adhere to quality standards and achieve performance targets. Requirements: Graduate with 1-5 years of customer service experience. Excellent communication skills in English. Willingness to work in rotational shifts. Strong problem-solving and interpersonal skills.