Posted:1 month ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking a motivated Telecaller to join our dynamic team in India. The ideal candidate will be responsible for making outbound calls, promoting our products and services, and providing exceptional customer service.

Responsibilities

  • Make outbound calls to potential customers to promote products and services.
  • Respond to customer inquiries and provide appropriate solutions.
  • Maintain accurate records of calls and customer interactions in the CRM system.
  • Achieve set targets for call volume and sales conversions.
  • Follow up with leads generated from marketing campaigns.
  • Collaborate with team members to improve overall performance and customer satisfaction.

Skills and Qualifications

  • 1-2 years of experience in telecalling or a similar role is preferred.
  • Excellent verbal communication skills in English and Hindi.
  • Strong persuasive skills and ability to handle objections.
  • Proficient in using CRM software and Microsoft Office Suite.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Good listening skills and a customer-oriented attitude.

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