Company Description Acme Creation is a reputable manufacturer based in Surat with 45 years of experience in the textile industry. Known for professionalism, commitment, and expertise in embroidery, Acme Creation uses state-of-the-art Lasser Schiffli embroidery machines from Switzerland to ensure top-notch quality and timely delivery. Our extensive range of embroidery includes GPO laces, dry laces, sequins, zari, and more, crafted on various fabrics for diverse applications. Our vision is to become the leading provider of Schiffli Embroidered Fabric solutions, continuously upgrading our technology, team, and processes to deliver exceptional quality and service. Role Description This is a full-time, on-site role for a Recruiter based in Surat. The Recruiter will be responsible for sourcing, interviewing, and hiring candidates for various positions. Daily tasks include collaborating with department managers to define job requirements, posting job openings, screening resumes, and conducting interviews. The Recruiter will also provide feedback to candidates, coordinate hiring activities, and support onboarding processes. Qualifications Experience in recruitment, interviewing, and hiring processes Strong understanding of job market trends and sourcing techniques Excellent communication and interpersonal skills Ability to collaborate with department managers and understand job requirements Strong organizational and multitasking abilities Familiarity with applicant tracking systems (ATS) Bachelor’s degree in Human Resources, Business Administration, or related field Experience in the textile industry is a plus
Job Title: Soft Skills & Voice Process Trainer – BPO Industry Location: Bhestan surat Employment Type: Full-Time Department: Training & Development Experience Required: 2–5 years (BPO Training Experience) Company Overview: Join a growing organization focused on delivering high-quality customer experiences. We are seeking a dynamic and experienced Soft Skills & Voice Process Trainer to empower our tele-calling and customer service teams with effective communication, objection handling, and impactful call delivery skills. Key Responsibilities: Conduct training sessions for new joiners and existing staff on: Soft skills and communication techniques Effective voice modulation, tone, clarity, and empathy Customer call etiquette and professional behavior Handling objections and difficult customer interactions Building trust over the phone Design, update, and implement training materials and call scripts Deliver mock call simulations and role plays Monitor and evaluate trainees’ progress through assessments Provide one-on-one coaching and feedback to improve performance Skills & Qualifications: Bachelor's degree in any discipline (preferred) Minimum 2 years of experience as a Trainer in the BPO/call center industry Excellent spoken and written English; knowledge of Hindi or regional languages is a plus Strong knowledge of customer service techniques, call handling, and behavioral training Ability to engage and energize participants Good understanding of BPO call dynamics (Inbound/Outbound/Voice process) Empathetic, patient, and able to inspire confidence in trainees Preferred Traits: Passion for teaching and mentoring Strong interpersonal and presentation skills Result-driven with a positive attitude Ability to adapt training based on learner levels and business needs Work Timings: Full-time, 6 days a week 09:30 to 6:30 07:00 to 7:00
Job Title: Senior Accountant (Male/Female) Company: Acme creation pvt ltd Location: Bhestan Surat Department: Accounts & Finance Employment Type: Full-Time Salary Range: ₹18,000 – ₹30,000 per month Working Hours: Male: 9:30 AM to 7:00 PM Female: 9:30 AM to 6:30 PM Job SummaryWe are seeking an experienced and detail-oriented Senior Accountant to oversee our accounting operations and ensure the accuracy and integrity of financial data. The role involves supervision of data entry, financial finalization, handling digital payments, MIS reporting, and coordination with auditors Key Responsibilities· Cross-check all accounting entries and ensure accuracy and completeness. · Assist in the finalization of accounts and preparation of financial statements. · Handle digital payment entries and reconciliations. · Provide complete and accurate data to Chartered Accountants when required. · Manage banking-related queries and changes effectively. · Prepare and submit Monthly MIS Reports for Directors. · Ensure inventory records and reporting are accurate and up to date. · Assist in monthly audits and ensure compliance with internal and external requirements. · Maintain accountability and confidentiality of financial data. · Support junior team members and guide them in daily accounting operations. Required Skills & Qualifications· B.Com / M.Com / BBA / MBA (Finance) or related qualification. · Minimum 3–5 years of relevant experience in accounting. · Strong data entry and verification skills. · Proficiency in Tally / accounting software / MS Excel. · Knowledge of digital payments, GST, and reconciliation. · Strong understanding of accounting principles and auditing process. · Ability to generate and analyze MIS and financial reports. · Good communication skills and a sense of accountability. Preferred Traits· Reliable and organized. · Self-motivated with problem-solving ability. · Detail-oriented and able to handle multiple tasks.
Job Title: MIS Executive Location: Surat Bhestan Job Type: Full-Time Experience Required: Minimum 2 Years Job Summary: We are looking for a proactive and detail-oriented MIS Executive who has strong expertise in Google Sheets, App Script, and MIS reporting systems . The ideal candidate should be capable of creating automated solutions, designing company-wide reporting systems, and leveraging tools like ChatGPT to enhance productivity and reporting efficiency. Key Responsibilities: Develop, manage, and maintain MIS reports and dashboards using Google Sheets . Work with VLOOKUP, HLOOKUP, Pivot Tables, Conditional Formatting , and other advanced formulas. Design and implement automation solutions using Google Apps Script for repetitive reporting tasks. Integrate and optimize systems by using ChatGPT, AI tools, and App Script for faster report generation and decision-making. Create and maintain Standard Operating Procedures (SOPs) for MIS and reporting processes. Understand business requirements and design customized reporting & data management systems for different departments. Monitor data accuracy, ensure timely MIS submissions, and provide insights to management for decision-making. Collaborate with teams to improve existing MIS processes and develop new solutions. Required Skills & Qualifications: 2+ years of experience in MIS reporting and automation. Strong expertise in Google Sheets (VLOOKUP, HLOOKUP, Pivot Tables, Data Validation, etc.). Hands-on experience with Google Apps Script to build automation and system workflows. Familiarity with ChatGPT / AI-based tools to enhance MIS productivity. Ability to design and document SOPs for reporting systems. Fast learner with sharp problem-solving skills and ability to think logically. Strong communication and analytical skills. Good to Have: Experience in designing end-to-end MIS systems for companies. Knowledge of integration between Google Sheets and other platforms . Exposure to automation tools (Zapier, Make, etc.) will be an advantage Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Work Location: In person
Job Title: MIS Executive Location: Surat Bhestan Job Type: Full-Time Experience Required: Minimum 2 Years Job Summary: We are looking for a proactive and detail-oriented MIS Executive who has strong expertise in Google Sheets, App Script, and MIS reporting systems . The ideal candidate should be capable of creating automated solutions, designing company-wide reporting systems, and leveraging tools like ChatGPT to enhance productivity and reporting efficiency. Key Responsibilities: Develop, manage, and maintain MIS reports and dashboards using Google Sheets . Work with VLOOKUP, HLOOKUP, Pivot Tables, Conditional Formatting , and other advanced formulas. Design and implement automation solutions using Google Apps Script for repetitive reporting tasks. Integrate and optimize systems by using ChatGPT, AI tools, and App Script for faster report generation and decision-making. Create and maintain Standard Operating Procedures (SOPs) for MIS and reporting processes. Understand business requirements and design customized reporting & data management systems for different departments. Monitor data accuracy, ensure timely MIS submissions, and provide insights to management for decision-making. Collaborate with teams to improve existing MIS processes and develop new solutions. Required Skills & Qualifications: 2+ years of experience in MIS reporting and automation. Strong expertise in Google Sheets (VLOOKUP, HLOOKUP, Pivot Tables, Data Validation, etc.). Hands-on experience with Google Apps Script to build automation and system workflows. Familiarity with ChatGPT / AI-based tools to enhance MIS productivity. Ability to design and document SOPs for reporting systems. Fast learner with sharp problem-solving skills and ability to think logically. Strong communication and analytical skills. Good to Have: Experience in designing end-to-end MIS systems for companies. Knowledge of integration between Google Sheets and other platforms . Exposure to automation tools (Zapier, Make, etc.) will be an advantage Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Work Location: In person
Job Title: Senior HR Manager Company: Acme Creation Pvt. Ltd. Location: Bhestan, Surat, Gujarat Job Type: Full-Time (09:30 AM – 06:30 PM / 10:00 AM – 07:00 PM) Working Days: 6 Days a Week Salary Range: ₹18,000 – ₹30,000 per month Experience Required: 4–5 Years in HR Job Summary We are looking for a mature and empathetic Senior HR professional to join our team. This role requires someone who genuinely enjoys connecting with people, understanding their concerns, and creating a positive and supportive work environment. The ideal candidate should have strong communication skills, basic computer knowledge, and proven experience in handling people-oriented responsibilities. Key Responsibilities Act as the go-to person for employee concerns, queries, and interpersonal support. Listen actively and empathetically to employees, understanding their professional and personal challenges. Help in maintaining a healthy and positive workplace culture. Support management in improving internal communication and employee satisfaction. Maintain confidentiality and provide guidance with professionalism and maturity. Help resolve employee issues with patience, fairness, and understanding. Required Skills & Qualifications Minimum 4–5 years of experience in HR, Admin, or people-focused roles. Basic computer knowledge (MS Word, Excel, Email). Fluent in Hindi; basic English communication is required. Strong listening and communication skills. Calm, empathetic, and approachable personality. Passion for supporting people and building positive work relationships. Preferred Qualities Emotionally intelligent and mature in handling situations. Patient, fair, and good at judgment. Warm personality with a positive attitude. Team-oriented and people-first mindset. Job Type: Full-time Pay: ₹18,000.00 - ₹30,000.00 per month Work Location: In person
Job Title: Senior HR Manager Company: Acme Creation Pvt. Ltd. Location: Bhestan, Surat, Gujarat Job Type: Full-Time (09:30 AM – 06:30 PM / 10:00 AM – 07:00 PM) Working Days: 6 Days a Week Salary Range: ₹18,000 – ₹30,000 per month Experience Required: 4–5 Years in HR Job Summary We are looking for a mature and empathetic Senior HR professional to join our team. This role requires someone who genuinely enjoys connecting with people, understanding their concerns, and creating a positive and supportive work environment. The ideal candidate should have strong communication skills, basic computer knowledge, and proven experience in handling people-oriented responsibilities. Key Responsibilities Act as the go-to person for employee concerns, queries, and interpersonal support. Listen actively and empathetically to employees, understanding their professional and personal challenges. Help in maintaining a healthy and positive workplace culture. Support management in improving internal communication and employee satisfaction. Maintain confidentiality and provide guidance with professionalism and maturity. Help resolve employee issues with patience, fairness, and understanding. Required Skills & Qualifications Minimum 4–5 years of experience in HR, Admin, or people-focused roles. Basic computer knowledge (MS Word, Excel, Email). Fluent in Hindi; basic English communication is required. Strong listening and communication skills. Calm, empathetic, and approachable personality. Passion for supporting people and building positive work relationships. Preferred Qualities Emotionally intelligent and mature in handling situations. Patient, fair, and good at judgment. Warm personality with a positive attitude. Team-oriented and people-first mindset. Job Type: Full-time Pay: ₹18,000.00 - ₹30,000.00 per month Work Location: In person
Job Title: Accounts Auditor Company: Acme Creation Pvt Ltd Location: Bhestan, Surat Job Type: Full-Time (Work from Office) Work Timings: 9:30 AM – 7:00 PM Experience Required: 1–2 Years Salary Range: ₹20,000 – ₹40,000 per month (based on experience & skills) About the Role: We are seeking a detail-oriented and motivated Accounts Auditor to join our team. The candidate will support auditing, accounting, taxation, and compliance activities, ensuring accuracy and adherence to regulations. Experience in a Chartered Accountant (CA) office will be considered an added advantage. Key Responsibilities: Assist in internal and statutory audits under the guidance of seniors/CA. Maintain and reconcile books of accounts (Tally/ERP). Handle GST, TDS, and Income Tax filings. Prepare financial statements, reports, and documentation. Support the audit team with working papers and schedules. Ensure compliance with accounting standards and regulations. Communicate with clients to collect data and provide clarifications. Required Skills & Qualifications: Bachelor’s degree in Commerce, Accounting, or Finance. 1–2 years of experience in auditing/accounting (experience in a CA office preferred). Proficiency in Tally, MS Excel, and accounting software. Knowledge of GST, TDS, and Income Tax rules. Strong attention to detail and analytical ability. Good communication and teamwork skills. Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Work Location: In person
Job Title: Field Sales Representative – Textile Industry Company: Acme Creation Pvt Ltd Location: surat Industry: Textile Department: Sales & Marketing Employment Type: Full-Time Job Summary: We are looking for a dynamic and results-driven Field Sales Representative to join our growing team in the textile industry. The candidate will be responsible for developing new clients, maintaining strong customer relationships, and expanding business across assigned regions. Experience in textile/fabric sales and a passion for fieldwork are highly preferred. Key Responsibilities: Visit retailers, wholesalers, manufacturers, garmenters, and dealers in assigned regions to promote and sell textile products. Generate leads, identify new business opportunities, and convert them into sales. Build and maintain long-term customer relationships. Provide daily updates and reports on sales activities and territory performance. Collect market insights, competitor activities, and customer feedback to support product and marketing strategies. Coordinate with internal departments for order processing and customer support. Required Skills & Qualifications: 1–3 years of experience in field sales (preferably in textile/fabric industry). Strong communication, negotiation, and interpersonal skills. Self-motivated and able to work independently. Willingness to travel extensively across assigned regions. Good understanding of textile products, fabrics, and market trends. Basic computer knowledge (MS Excel, Email) for reporting and communication. Graduate in any stream; Degree/Diploma in Textile or Fashion Technology is an advantage. Additional Details: Languages: Must be fluent in Hindi and English; knowledge of local/regional languages is a plus. Salary: ₹18,000 – ₹25,000 per month (based on experience) + Travel Allowance. Work Timing: Full-time, 6 days/week. Travel: Frequent travel within assigned city/region. Why Join Us? Work with a reputed brand in the textile industry. Exposure to nationwide textile markets and client networks. Opportunity to learn and grow in a dynamic sales environment. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Work Location: In person
Job Title: Internal Coordinator Company: Acme Creation Pvt Ltd Location: Bhestan, Surat Job Type: Full-Time (9:30 AM – 6:30 PM or 10:00 AM – 7:00 PM) Working Days: 6 Days a Week Experience Required: 2 to 3 Years Salary Range: ₹18,000 – ₹25,000 per month Job Summary: We are looking for a smart, organized, and proactive Internal Coordinator to support our administrative team. The role involves coordinating between departments, managing daily tasks, ensuring timely follow-ups, and supporting smooth internal operations. Key Responsibilities: Act as a communication bridge between internal departments and management. Take ownership of follow-ups on assigned tasks, ensuring timely completion. Maintain records, schedules, and internal reports. Handle administrative tasks such as documentation, scheduling, and communication. Assist in daily office operations and ensure timely execution of instructions from management. Required Skills and Qualifications: 2 to 3 years of experience in an administrative or coordination role. Strong follow-up skills and ability to ensure task completion. Proficiency in MS Excel, Word, and Email handling. Fluency in Hindi with a basic understanding of English. Good verbal and written communication skills. Confident personality with the ability to take initiative. Ability to multitask and manage multiple priorities. Preferred Qualities: Organized and detail-oriented Reliable and responsible Able to work independently as well as in a team Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Work Location: In person
Job Title: Internal Coordinator Company: Acme Creation Pvt Ltd Location: Bhestan, Surat Job Type: Full-Time (9:30 AM – 6:30 PM or 10:00 AM – 7:00 PM) Working Days: 6 Days a Week Experience Required: 2 to 3 Years Salary Range: ₹18,000 – ₹25,000 per month Job Summary: We are looking for a smart, organized, and proactive Internal Coordinator to support our administrative team. The role involves coordinating between departments, managing daily tasks, ensuring timely follow-ups, and supporting smooth internal operations. Key Responsibilities: Act as a communication bridge between internal departments and management. Take ownership of follow-ups on assigned tasks, ensuring timely completion. Maintain records, schedules, and internal reports. Handle administrative tasks such as documentation, scheduling, and communication. Assist in daily office operations and ensure timely execution of instructions from management. Required Skills and Qualifications: 2 to 3 years of experience in an administrative or coordination role. Strong follow-up skills and ability to ensure task completion. Proficiency in MS Excel, Word, and Email handling. Fluency in Hindi with a basic understanding of English. Good verbal and written communication skills. Confident personality with the ability to take initiative. Ability to multitask and manage multiple priorities. Preferred Qualities: Organized and detail-oriented Reliable and responsible Able to work independently as well as in a team Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Work Location: In person
Job Title: Accounts Auditor Company: Acme Creation Pvt Ltd Location: Bhestan, Surat Job Type: Full-Time (Work from Office) Work Timings: 9:30 AM – 7:00 PM Experience Required: 1–2 Years Salary Range: ₹20,000 – ₹40,000 per month (based on experience & skills) About the Role: We are seeking a detail-oriented and motivated Accounts Auditor to join our team. The candidate will support auditing, accounting, taxation, and compliance activities, ensuring accuracy and adherence to regulations. Experience in a Chartered Accountant (CA) office will be considered an added advantage. Key Responsibilities: Assist in internal and statutory audits under the guidance of seniors/CA. Maintain and reconcile books of accounts (Tally/ERP). Handle GST, TDS, and Income Tax filings. Prepare financial statements, reports, and documentation. Support the audit team with working papers and schedules. Ensure compliance with accounting standards and regulations. Communicate with clients to collect data and provide clarifications. Required Skills & Qualifications: Bachelor’s degree in Commerce, Accounting, or Finance. 1–2 years of experience in auditing/accounting (experience in a CA office preferred). Proficiency in Tally, MS Excel, and accounting software. Knowledge of GST, TDS, and Income Tax rules. Strong attention to detail and analytical ability. Good communication and teamwork skills. Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Work Location: In person
Job Title: Field Sales Representative – Textile Industry Company: Acme Creation Pvt Ltd Location: surat Industry: Textile Department: Sales & Marketing Employment Type: Full-Time Job Summary: We are looking for a dynamic and results-driven Field Sales Representative to join our growing team in the textile industry. The candidate will be responsible for developing new clients, maintaining strong customer relationships, and expanding business across assigned regions. Experience in textile/fabric sales and a passion for fieldwork are highly preferred. Key Responsibilities: Visit retailers, wholesalers, manufacturers, garmenters, and dealers in assigned regions to promote and sell textile products. Generate leads, identify new business opportunities, and convert them into sales. Build and maintain long-term customer relationships. Provide daily updates and reports on sales activities and territory performance. Collect market insights, competitor activities, and customer feedback to support product and marketing strategies. Coordinate with internal departments for order processing and customer support. Required Skills & Qualifications: 1–3 years of experience in field sales (preferably in textile/fabric industry). Strong communication, negotiation, and interpersonal skills. Self-motivated and able to work independently. Willingness to travel extensively across assigned regions. Good understanding of textile products, fabrics, and market trends. Basic computer knowledge (MS Excel, Email) for reporting and communication. Graduate in any stream; Degree/Diploma in Textile or Fashion Technology is an advantage. Additional Details: Languages: Must be fluent in Hindi and English; knowledge of local/regional languages is a plus. Salary: ₹18,000 – ₹25,000 per month (based on experience) + Travel Allowance. Work Timing: Full-time, 6 days/week. Travel: Frequent travel within assigned city/region. Why Join Us? Work with a reputed brand in the textile industry. Exposure to nationwide textile markets and client networks. Opportunity to learn and grow in a dynamic sales environment. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Work Location: In person
Job Opening: CRM Executive – Customer Support & Service Company: Acme Creation Pvt. Ltd. Location: Bhestan, Surat Job Type: Full-Time | Permanent Working Hours: 9:30 AM – 6:30 PM OR 10:00 AM – 7:00 PM Salary: ₹18,000 – ₹25,000 (Based on experience & communication skills) About the Role We are looking for a dynamic, energetic, and customer-focused professional to join our team as a CRM Executive at Acme Creation Pvt. Ltd. The ideal candidate will have excellent communication skills, a polite and professional voice, and the ability to handle customer queries efficiently. Key Responsibilities Handle customer support calls and messages Maintain and update customer data Conduct telecalling to potential customers Follow up on payments with customers Explain product/service details and provide solutions to customers Coordinate with internal departments for customer follow-ups Ensure polite, respectful, and helpful communication in Hindi and English at all times Requirements Experience: 2–3 years (preferred) Languages: English (must) Skills Required: Pleasant & clear voice Basic computer knowledge Confident and clear communication Good learning attitude Energetic and customer-focused mindset Personality: Extroverted, energetic, quick learner, good listener Preference: Female candidates are encouraged to apply Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Work Location: In person
Job Title: Telecaller – Customer Support Company: Acme Creation Pvt. Ltd. Location: Plot No. 58/2, Bhestan, Opp. Navin Fluorin, Surat-Navsari Road, Surat – 395023, Gujarat, India Job Type: Full-Time Working Days: Monday to Saturday Working Hours: 9:30 AM – 6:30 PM OR 10:00 AM – 7:00 PM Salary: ₹10,000 – ₹20,000 per month About Us Acme Creation Pvt. Ltd. is a growing company committed to excellence and professionalism. We provide a respectful and supportive workplace where team members can grow and contribute. Job Summary We are looking for a Telecaller with a pleasant voice and polite communication skills to join our team. The ideal candidate should be fluent in Hindi and English, have basic computer knowledge, and manage telecalling responsibilities effectively. Key Responsibilities Make outbound calls to potential and existing customers Explain products/services clearly and confidently Maintain a polite and professional tone during calls Handle customer inquiries and follow up on leads Keep call logs, records, and customer databases updated Coordinate with internal teams to ensure customer support Requirements Preference for female candidates with a pleasant, clear voice Strong communication skills in Hindi and English Basic computer skills (MS Excel, data entry, etc.) Willingness to make 100+ calls daily Ability to manage telecalling tasks independently Prior telecalling or customer service experience is an advantage (not mandatory) Why Join Us? Friendly and supportive work environment Fixed working hours with Sundays off Growth opportunities within the company Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Work Location: In person
Job Title: Soft Skills & Voice Process Trainer – BPO Industry Company: [Acme Creation pvt Ltd ] Location: Bhestan, Surat, Gujarat, India Employment Type: Full-Time Department: Training & Development Experience Required: 2–5 years (BPO Training Experience) Salary: ₹20,000 – ₹35,000 per month (based on experience & skills) Company Overview Join a growing organization focused on delivering high-quality customer experiences. We are seeking a dynamic and experienced Soft Skills & Voice Process Trainer to empower our tele-calling and customer service teams with effective communication, objection handling, and impactful call delivery skills. Key Responsibilities Conduct training sessions for new joiners and existing staff on: Soft skills and communication techniques Effective voice modulation, tone, clarity, and empathy Customer call etiquette and professional behavior Handling objections and difficult customer interactions Building trust and rapport over the phone Design, update, and implement training materials and call scripts Deliver mock call simulations and role plays Monitor and evaluate trainees’ progress through assessments Provide one-on-one coaching and feedback to improve performance Skills & Qualifications Bachelor’s degree in any discipline (preferred) Minimum 2 years of experience as a Trainer in the BPO/call center industry Excellent spoken and written English; Hindi or regional languages a plus Strong knowledge of customer service techniques, call handling, and behavioral training Ability to engage and energize participants Good understanding of BPO call dynamics (Inbound/Outbound/Voice process) Empathetic, patient, and able to inspire confidence in trainees Preferred Traits Passion for teaching and mentoring Strong interpersonal and presentation skills Result-driven with a positive attitude Ability to adapt training based on learner levels and business needs Work Timings Full-time, 6 days a week 9:30 AM – 6:30 PM OR 10:00 AM – 7:00 PM Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Work Location: In person
Job Title: Soft Skills & Voice Process Trainer – BPO Industry Company: [Acme Creation pvt Ltd ] Location: Bhestan, Surat, Gujarat, India Employment Type: Full-Time Department: Training & Development Experience Required: 2–5 years (BPO Training Experience) Salary: ₹20,000 – ₹35,000 per month (based on experience & skills) Company Overview Join a growing organization focused on delivering high-quality customer experiences. We are seeking a dynamic and experienced Soft Skills & Voice Process Trainer to empower our tele-calling and customer service teams with effective communication, objection handling, and impactful call delivery skills. Key Responsibilities Conduct training sessions for new joiners and existing staff on: Soft skills and communication techniques Effective voice modulation, tone, clarity, and empathy Customer call etiquette and professional behavior Handling objections and difficult customer interactions Building trust and rapport over the phone Design, update, and implement training materials and call scripts Deliver mock call simulations and role plays Monitor and evaluate trainees’ progress through assessments Provide one-on-one coaching and feedback to improve performance Skills & Qualifications Bachelor’s degree in any discipline (preferred) Minimum 2 years of experience as a Trainer in the BPO/call center industry Excellent spoken and written English; Hindi or regional languages a plus Strong knowledge of customer service techniques, call handling, and behavioral training Ability to engage and energize participants Good understanding of BPO call dynamics (Inbound/Outbound/Voice process) Empathetic, patient, and able to inspire confidence in trainees Preferred Traits Passion for teaching and mentoring Strong interpersonal and presentation skills Result-driven with a positive attitude Ability to adapt training based on learner levels and business needs Work Timings Full-time, 6 days a week 9:30 AM – 6:30 PM OR 10:00 AM – 7:00 PM Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Work Location: In person
Job Title: Telecaller – Customer Support Company: Acme Creation Pvt. Ltd. Location: Plot No. 58/2, Bhestan, Opp. Navin Fluorin, Surat-Navsari Road, Surat – 395023, Gujarat, India Job Type: Full-Time Working Days: Monday to Saturday Working Hours: 9:30 AM – 6:30 PM OR 10:00 AM – 7:00 PM Salary: ₹10,000 – ₹20,000 per month About Us Acme Creation Pvt. Ltd. is a growing company committed to excellence and professionalism. We provide a respectful and supportive workplace where team members can grow and contribute. Job Summary We are looking for a Telecaller with a pleasant voice and polite communication skills to join our team. The ideal candidate should be fluent in Hindi and English, have basic computer knowledge, and manage telecalling responsibilities effectively. Key Responsibilities Make outbound calls to potential and existing customers Explain products/services clearly and confidently Maintain a polite and professional tone during calls Handle customer inquiries and follow up on leads Keep call logs, records, and customer databases updated Coordinate with internal teams to ensure customer support Requirements Preference for female candidates with a pleasant, clear voice Strong communication skills in Hindi and English Basic computer skills (MS Excel, data entry, etc.) Willingness to make 100+ calls daily Ability to manage telecalling tasks independently Prior telecalling or customer service experience is an advantage (not mandatory) Why Join Us? Friendly and supportive work environment Fixed working hours with Sundays off Growth opportunities within the company Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Work Location: In person
Job Title: Admin & Coordination Executive Location: Surat (Work from Office) Job Type: Full-Time Working Days & Hours: Monday to Saturday, 9:30 AM – 6:30 PM Salary Range: ₹20,000 – ₹30,000 per month (based on experience) Role Overview: We are looking for a proactive and detail-oriented Admin & Coordination Executive to provide administrative support to senior management. The role mainly focuses on communication, documentation, and follow-ups to ensure smooth day-to-day operations. Key Responsibilities: · Handle professional communication (emails, calls, messages) on behalf of management · Draft, review, and manage official documents, reports, and presentations · Maintain records and organize files for easy access and accuracy · Coordinate with internal teams and external stakeholders · Ensure timely follow-ups on pending tasks, meetings, and client communications · Assist in scheduling meetings, preparing agendas, and recording minutes · Provide general administrative support to senior management Skills & Qualifications: · Excellent verbal and written communication skills · Strong documentation and record-keeping ability · Good at follow-up and coordination · Proficiency in MS Office (Word, Excel, PowerPoint) and email management · Highly organized, detail-oriented, and proactive · Bachelor’s degree preferred with 1–3 years of experience as an Admin & Coordination Executive Why Join Us? · Opportunity to work closely with senior leadership · Develop strong professional communication and organizational skills · Work in a growing textile company with long-term career prospects Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person
Job Title: Internet & Social Media Executive Industry: Textile Industry Location: Surat (Work from Office) Job Type: Full-Time Working Days & Hours: Monday to Saturday, 9:30 AM – 6:30 PM Salary Range: ₹18,000 – ₹20,000 per month Role Overview: We are looking for a candidate with strong internet skills who can use websites and online tools to search, collect, and organize data . The candidate should also be able to manage our social media accounts effectively . Responsibilities: Find and collect data using websites and online tools Maintain and organize data in Excel/Google Sheets Handle company social media pages (Instagram, Facebook, LinkedIn) Create and schedule posts, track engagement, and suggest improvements Skills Required: Strong internet browsing and research skills Ability to use different websites and online tools for data collection Good knowledge of social media handling (posting, engagement, growth) Basic knowledge of Excel/Google Sheets Knowledge of Canva or basic editing tools (preferred) Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Work Location: In person