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Telecalling Executive

Job Inactive: This job listing is currently inactive as we found similar jobs.

Telecalling Executive

2coms

0 - 5 years

1 Lacs

Kolkata

Posted:2 days ago| Platform:

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Skills Required

bpo digital marketing inbound calls inbound customer service customer care interpersonal skills outbound calling crm tool sales customer support excel voice process outbound call quality english customer queries telecalling computer knowledge communication skills crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

SUMMARY

Job Title: Telecaller (Female)

Location: Kolkata

Job Summary:We are seeking motivated and confident Female Telecallers to join our team in Kolkata. The ideal candidate should possess excellent communication skills in English, have a persuasive tone, and be comfortable handling outbound and inbound calls.

Key Responsibilities:

Make outbound calls to prospective customers to promote products/services
Handle inbound customer queries with professionalism
Maintain and update customer databases
Follow up on leads and convert them into appointments or sales
Achieve daily/weekly call targets and maintain call quality standards
Maintain call records and share daily reports with the supervisor

Requirements

Requirements:

Minimum 6 months of telecalling or customer service experience
Fluency in English is mandatory
Strong communication and interpersonal skills
Ability to handle rejections and remain confident
Basic computer knowledge (MS Excel, CRM tools preferred)
Must be a quick learner and adaptable

Preferred Attributes:

Self - motivated and result-driven
Friendly and courteous attitude over the phone
Ability to work independently as well as in a team

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