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Vertexplus Technologies
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Telecaller Executive

Telecaller Executive

Vertexplus Technologies

1 - 4 years

1 - 4 Lacs

jaipur

Posted:1 day ago| Platform:

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Skills Required

bpo non voice process domestic bpo inbound calls back office customer service customer complaints customer care customer interaction voice process customer satisfaction outbound telecalling communication skills customer experience

Work Mode

Work from Office

Job Type

Full Time

Job Description

VertexPlus Technologies Private Limited is looking for Telecaller Executive to join our dynamic team and embark on a rewarding career journey

A Telecaller Executive is a customer service representative who makes outbound calls to potential or existing customers
The primary responsibilities of a Telecaller Executive are:1
Contacting potential or existing customers through calls and explaining the products or services offered by the compan
Gathering customer information and updating the company's database accordingly
Resolving customer complaints or inquiries in a professional manner
Achieving daily or weekly call targets
Recording call logs, customer interactions, and other relevant information
Following up with customers after the initial call to ensure customer satisfaction and resolve any remaining issues
Maintaining a professional and courteous manner while dealing with customers
Staying updated on the latest product and industry knowledge
Collaborating with other departments to resolve customer issues and improve customer experience
The ideal candidate should possess strong communication and interpersonal skills, be able to work in a fast-paced environment, and have a customer-focused approach

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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Vertexplus Technologies

IT Services and IT Consulting

Noida Uttar Pradesh

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Telecaller Executive