1 - 6 years

3 - 8 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Telecaller

Education: Graduation (Any stream)

Experience: 6 months to 1 year

Salary: 12,000 15,000 per month

Work Days: Monday to Sunday (weekly off)

Work Timings: Rotational shifts



Job Description:

We are looking for enthusiastic and confident Telecallers to join our team. This role mainly involves speaking with customers over the phone, understanding their needs, and providing the right information in a clear and polite way. If you are comfortable talking to people and can handle calls patiently, this role would suit you well.

Key Responsibilities:


  • Make outbound calls or attend inbound calls as assigned

  • Explain products or services to customers in a simple and convincing manner

  • Understand customer requirements and respond appropriately

  • Maintain basic records of calls and customer details

  • Follow up with customers when required

  • Handle customer queries and concerns calmly and professionally


Skills Required:


  • Good communication skills in Hindi/English (any regional language is a plus)

  • Clear and pleasant telephone etiquette

  • Basic knowledge of computers

  • Ability to work in rotational shifts

  • Patient, confident, and target-oriented approach


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