Tele Counsellor

Medybiz Pharma

0 - 3 years

1 - 4 Lacs

Bengaluru

Posted:1 day ago| Platform:

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Skills Required

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Medybiz Pharma is looking for Tele Counsellor to join our dynamic team and embark on a rewarding career journey

We are seeking a compassionate and skilled Tele Counsellor to join our team
As a Tele Counsellor, you will provide remote counseling services to individuals in need of emotional support, guidance, and assistance
Using various communication channels, you will listen to clients' concerns, provide empathetic counseling, and offer appropriate guidance to help them navigate personal, emotional, or mental health challenges
Responsibilities:Conduct telephonic or video counseling sessions with individuals seeking emotional support and guidance
Create a safe and supportive environment for clients to express their concerns and emotions
Listen actively and empathetically to clients' concerns, demonstrating understanding and compassion
Assess clients' needs, identify underlying issues, and develop personalized counseling plans
Provide guidance, coping strategies, and tools to help clients manage their emotions and improve their well-being
Offer crisis intervention and risk assessment for clients in immediate distress
Collaborate with clients to set goals and track progress towards positive outcomes
Maintain accurate and confidential client records, documenting session notes and treatment plans
Stay up-to-date with current counseling techniques, mental health practices, and relevant regulations and ethical standards
Participate in supervision, training, and professional development opportunities to enhance counseling skills
Collaborate with other healthcare professionals or external organizations for referrals when necessary

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