Posted:1 week ago|
Platform:
Work from Office
Full Time
Responsibilities:
- Contact customers who have defaulted on their loans and negotiate payment arrangements
- Provide excellent customer service while effectively communicating the consequences of non-payment and encouraging prompt repayment
- Maintain accurate and up-to-date records of all customer interactions and collections activities
- Follow up proactively with customers to ensure timely and regular payments
- Collaborate with other departments within the organization, such as legal and finance, to resolve escalated collection issues
- Adhere to all relevant laws, regulations, and company policies during the collections process
Integro Finserv
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