Tele-Caller

Job Summary:

Telecaller

Key Responsibilities:

• Make outbound calls to prospective students and parents to explain available courses, batches, and offers.
• Handle inbound inquiries and resolve queries related to admissions, fees, and schedules.
• Maintain a database of leads, follow up regularly, and ensure timely conversions.
• Record accurate details of every interaction in CRM/software.
• Coordinate with the counselling and academic teams for student updates.
• Achieve daily, weekly, and monthly call and conversion targets.
• Maintain professionalism and empathy in all communication.

Required Skills and Qualifications:

• Minimum qualification:

  12th pass / Graduate (any stream)

  .
• Excellent communication skills in

  Marathi, Hindi, and English

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• Basic computer knowledge (MS Office / CRM handling preferred).
• Strong convincing and interpersonal skills.
• Positive attitude, discipline, and ability to work under targets.