Tele-Caller

• Act as the top-of-funnel lead qualifier, ensuring every enquiry is promptly attended to.
• Set appointments for counsellors and ensure prospective students are scheduled efficiently.
• Serve as the CRM call-disposition owner, maintaining accurate and updated records.
• Handle high-volume outbound and inbound calls with professionalism and consistency.
• Qualify leads based on program, academic level, admission year, location, and budget.
• Book counselling slots and confirm attendance through calls or WhatsApp.
• Log call outcomes and detailed notes accurately in the CRM system.
• Re-engage cold or dormant leads through approved follow-up messages or calls.
• Send standardized WhatsApp and email templates as part of the outreach process.
• Prepare and submit daily reports on calls made, appointments booked, and show-ups.
• Ensure full compliance with DND regulations and data-privacy norms.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person