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12 Job openings at Grapes Innovative Solutions
Transcriber (Malayalam)

Koratti, Thrissur, Kerala

2 years

INR 0.2 - 0.23 Lacs P.A.

On-site

Full Time

Grapes Innovative Solutions is in search of a suitable candidate for Transcriber (Malayalam) role with professional experience in transcription and/or DTP typing . The Transcriber will be responsible for listening to Malayalam-language videos and audio recordings, converting them into written Malayalam transcripts. The role demands linguistic accuracy, speed, attention to detail, and the ability to meet deadlines consistently. Key Responsibilities: Listen attentively to official video/audio content produced by Grapes in Malayalam. Accurately transcribe the spoken Malayalam into written Malayalam text following formatting standards. Edit and proofread all transcripts to ensure clarity, grammar, spelling, punctuation, and context accuracy. Work with various types of audio, such as interviews, meetings, and presentation recordings. Use transcription software/tools to improve accuracy and efficiency. Archive, organize, and label completed transcripts systematically for documentation and future reference. Collaborate closely with the Media and Marketing team to ensure alignment with communication goals. Ensure all transcribed content remains confidential and secure. Required Qualifications: Education: University graduate in any discipline. Experience: Minimum 2 years of professional experience in DTP typing and/or transcription (mandatory). Native of Kerala with strong command over both Malayalam and English (spoken and written). Skills & Competencies: Strong listening and comprehension abilities, especially with varied accents and audio quality. Fast and accurate typing skills (recommended: 60+ WPM). High attention to detail and accuracy in transcription and translation. Familiarity with transcription tools/software (e.g., Express Scribe, Descript, oTranscribe, or equivalent). Good organizational and time-management skills to meet deadlines. Basic proficiency in MS Word and Google Docs for formatting and editing. Preferred Attributes: Prior experience handling multilingual transcription projects. Commitment to confidentiality and data integrity. Ability to work independently as well as collaboratively within a team. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹23,000.00 per month Benefits: Paid time off Provident Fund Schedule: Day shift Weekend availability Work Location: In person Expected Start Date: 23/06/2025

Transcriber (Malayalam)

India

2 years

INR 0.2 - 0.23 Lacs P.A.

On-site

Full Time

Grapes Innovative Solutions is in search of a suitable candidate for Transcriber (Malayalam) role with professional experience in transcription and/or DTP typing . The Transcriber will be responsible for listening to Malayalam-language videos and audio recordings, converting them into written Malayalam transcripts. The role demands linguistic accuracy, speed, attention to detail, and the ability to meet deadlines consistently. Key Responsibilities: Listen attentively to official video/audio content produced by Grapes in Malayalam. Accurately transcribe the spoken Malayalam into written Malayalam text following formatting standards. Edit and proofread all transcripts to ensure clarity, grammar, spelling, punctuation, and context accuracy. Work with various types of audio, such as interviews, meetings, and presentation recordings. Use transcription software/tools to improve accuracy and efficiency. Archive, organize, and label completed transcripts systematically for documentation and future reference. Collaborate closely with the Media and Marketing team to ensure alignment with communication goals. Ensure all transcribed content remains confidential and secure. Required Qualifications: Education: University graduate in any discipline. Experience: Minimum 2 years of professional experience in DTP typing and/or transcription (mandatory). Native of Kerala with strong command over both Malayalam and English (spoken and written). Skills & Competencies: Strong listening and comprehension abilities, especially with varied accents and audio quality. Fast and accurate typing skills (recommended: 60+ WPM). High attention to detail and accuracy in transcription and translation. Familiarity with transcription tools/software (e.g., Express Scribe, Descript, oTranscribe, or equivalent). Good organizational and time-management skills to meet deadlines. Basic proficiency in MS Word and Google Docs for formatting and editing. Preferred Attributes: Prior experience handling multilingual transcription projects. Commitment to confidentiality and data integrity. Ability to work independently as well as collaboratively within a team. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹23,000.00 per month Benefits: Paid time off Provident Fund Schedule: Day shift Weekend availability Work Location: In person Expected Start Date: 23/06/2025

Sales and Support Executive

Koratti, Thrissur, Kerala

28 years

INR 0.25 - 0.3 Lacs P.A.

On-site

Full Time

Grapes Innovative Solutions is a top-ranking Hospital Management Software (HMS) provider, leading the way in healthcare technology with cutting-edge products and services. We specialize in integrated management systems that improve workflow efficiency and enhance operational practices for hospitals, clinics, and other healthcare providers. As part of our rapid business expansion, we are looking for dynamic, young, and smart Sales and Support Executives to join our vibrant team and help take our innovative healthcare solutions to a broader market. Position Summary: As a Sales and Support Executive, you will play a dual role in driving sales of our HMS solutions and delivering frontline support to clients post-sale. You will be responsible for lead generation, client acquisition, solution presentation, and ensuring seamless implementation and after-sales service. This is an exciting opportunity to contribute to one of the fastest-growing sectors in India — HealthTech . Key Responsibilities - Identify, qualify, and generate leads through field visits, cold calling, referrals, etc. Develop a strong understanding of customer needs, workflows, and challenges , and propose customized solutions that align with their operational and clinical requirements. Manage the full sales cycle from lead generation and pitch to negotiation, closure, and post-sales transition. Build and nurture long-term business relationships with key stakeholders in healthcare institutions to ensure sustained engagement and repeat business. Understand client needs and tailor solutions accordingly. Achieve and exceed assigned sales targets on a monthly, quarterly, and annual basis through focused territory management and strategic planning. Monitor market trends, competitor activities, and pricing dynamics to adapt sales strategies and stay ahead in the competitive landscape. Collaborate closely with internal teams including Product, Support, and Implementation to ensure smooth client onboarding and satisfaction. Participate in product training sessions to stay informed about product updates, new features, and technological advancements. Provide insights and feedback from the field to the management and product development teams to contribute to continuous improvement of offerings. Ensure documentation and compliance of all sales-related activities including proposal generation, contract signing, and service-level agreements (SLAs). Candidate Profile - Education: Bachelor’s degree in Business Administration, Marketing, IT, Healthcare Management, or related field. Skills & Attributes: Strong communication and interpersonal skills. Tech-savvy with the ability to understand and explain software solutions. Self-motivated, energetic, and customer-oriented. Ability to work under pressure and meet deadlines. Willingness to travel for client visits and demonstrations. Age Limit : 28 years. Preferred: Prior experience in Healthcare IT, hospital equipment, or software sales. Understanding of hospital operations and healthcare workflows. What We Offer Competitive salary with performance-based incentives. Training and professional development opportunities. Exposure to the fast-growing HealthTech industry. A young, supportive, and growth-driven work environment. Opportunities for career advancement. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Paid time off Provident Fund Compensation Package: Performance bonus Schedule: Day shift Weekend availability Experience: Medical sales: 2 years (Required) Willingness to travel: 75% (Required) Work Location: In person Speak with the employer +91 8606984847 Expected Start Date: 01/07/2025

Sales and Support Executive

India

28 years

INR 0.25 - 0.3 Lacs P.A.

On-site

Full Time

Grapes Innovative Solutions is a top-ranking Hospital Management Software (HMS) provider, leading the way in healthcare technology with cutting-edge products and services. We specialize in integrated management systems that improve workflow efficiency and enhance operational practices for hospitals, clinics, and other healthcare providers. As part of our rapid business expansion, we are looking for dynamic, young, and smart Sales and Support Executives to join our vibrant team and help take our innovative healthcare solutions to a broader market. Position Summary: As a Sales and Support Executive, you will play a dual role in driving sales of our HMS solutions and delivering frontline support to clients post-sale. You will be responsible for lead generation, client acquisition, solution presentation, and ensuring seamless implementation and after-sales service. This is an exciting opportunity to contribute to one of the fastest-growing sectors in India — HealthTech . Key Responsibilities - Identify, qualify, and generate leads through field visits, cold calling, referrals, etc. Develop a strong understanding of customer needs, workflows, and challenges , and propose customized solutions that align with their operational and clinical requirements. Manage the full sales cycle from lead generation and pitch to negotiation, closure, and post-sales transition. Build and nurture long-term business relationships with key stakeholders in healthcare institutions to ensure sustained engagement and repeat business. Understand client needs and tailor solutions accordingly. Achieve and exceed assigned sales targets on a monthly, quarterly, and annual basis through focused territory management and strategic planning. Monitor market trends, competitor activities, and pricing dynamics to adapt sales strategies and stay ahead in the competitive landscape. Collaborate closely with internal teams including Product, Support, and Implementation to ensure smooth client onboarding and satisfaction. Participate in product training sessions to stay informed about product updates, new features, and technological advancements. Provide insights and feedback from the field to the management and product development teams to contribute to continuous improvement of offerings. Ensure documentation and compliance of all sales-related activities including proposal generation, contract signing, and service-level agreements (SLAs). Candidate Profile - Education: Bachelor’s degree in Business Administration, Marketing, IT, Healthcare Management, or related field. Skills & Attributes: Strong communication and interpersonal skills. Tech-savvy with the ability to understand and explain software solutions. Self-motivated, energetic, and customer-oriented. Ability to work under pressure and meet deadlines. Willingness to travel for client visits and demonstrations. Age Limit : 28 years. Preferred: Prior experience in Healthcare IT, hospital equipment, or software sales. Understanding of hospital operations and healthcare workflows. What We Offer Competitive salary with performance-based incentives. Training and professional development opportunities. Exposure to the fast-growing HealthTech industry. A young, supportive, and growth-driven work environment. Opportunities for career advancement. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Paid time off Provident Fund Compensation Package: Performance bonus Schedule: Day shift Weekend availability Experience: Medical sales: 2 years (Required) Willingness to travel: 75% (Required) Work Location: In person Speak with the employer +91 8606984847 Expected Start Date: 01/07/2025

Sales and Support Executive

Thrissur

1 - 4 years

INR 3.0 - 3.6 Lacs P.A.

Work from Office

Full Time

Key Responsibilities - Identify, qualify, and generate leads Develop a strong understanding of customer needs, workflows, and challenges Build and nurture long-term business relationships Achieve and exceed assigned sales targets Provident fund

SEO Executive

Thrissur

0 years

INR 2.16 - 3.0 Lacs P.A.

On-site

Full Time

Grapes Innovative Solutions is looking for passionate and result-driven SEO Executives to join our team. The ideal candidate should have hands-on experience in On-Page SEO, Off-Page SEO, Quality Link Building, SEO Content Creation & Content Marketing, Technical SEO, and Local SEO to improve website ranking and drive organic traffic. Key Responsibilities: Perform On-Page SEO optimization, including keyword research, meta tags, content optimization, internal linking, and technical SEO. Execute Off-Page SEO strategies like link building, guest posting, directory submissions, and outreach campaigns. Implement Quality Link-Building techniques to enhance domain authority and website ranking. Create SEO-friendly content and collaborate with the content team for blogs, website pages, and social media. Develop and execute content marketing strategies to improve organic reach and engagement. Optimize websites for Technical SEO , including site speed, mobile responsiveness, schema markup, and structured data implementation. Implement Local SEO strategies, including Google My Business (GMB) optimization, local citations, and geo-targeted keywords to improve local search rankings. Monitor and analyze website performance using SEO tools like Google Analytics, Search Console, SEMrush, Ahrefs, etc. Required Skills & Qualifications: Minimum 6 months of experience in SEO . Strong understanding of On-Page SEO, Off-Page SEO, and Quality Link Building . Experience in SEO Content Creation and Content Marketing . Hands-on experience in Technical SEO (site speed optimization, mobile-friendliness, schema markup, etc.). Knowledge of Local SEO techniques and tools like Google My Business (GMB), local listings, and geo-targeted keywords. Familiarity with SEO tools like Google Analytics, Google Search Console, SEMrush, Ahrefs, or Moz . Ability to conduct keyword research, competitor analysis, and content optimization. Basic knowledge of HTML, WordPress, and CMS platforms is a plus. Strong analytical, problem-solving, and communication skills. Why Join Us? Opportunity to work in a fast-growing AI-integrated software solutions company. Exposure to cutting-edge hospital management software and digital solutions. A dynamic work environment with career growth opportunities. If you're passionate about SEO, content marketing, technical SEO, and local search growth , we’d love to hear from you! Apply Now! Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Paid time off Provident Fund Schedule: Day shift Weekend availability Work Location: In person Expected Start Date: 01/07/2025

Jr. Dot Net Developer

Thrissur

0 years

INR 0.96 - 1.44 Lacs P.A.

On-site

Full Time

Grapes Innovative Solutions is a top-ranking Hospital Management Software (HMS) provider, leading the way in healthcare technology with cutting-edge products and services. We specialize in integrated management systems that improve workflow efficiency and enhance operational practices for hospitals, clinics, and other healthcare providers. We are looking for young, smart, and enthusiastic engineering graduates to join our dynamic software development team. As a .NET Developer , you will be trained and mentored to contribute to the design, development, and maintenance of our advanced Hospital Management Software products. This is a great opportunity for fresh graduates who are passionate about software development and want to build a meaningful career in the healthcare IT domain . Key Responsibilities - Learn and apply .NET technologies (C#, ASP.NET, .NET Core, Web API) in real-world HMS projects. - Assist in developing modules related to patient care, billing, appointment scheduling, pharmacy, and laboratory systems. - Work with SQL Server to create and manage databases and queries. - Participate in code reviews, testing, and debugging under senior developer guidance. - Support the integration of APIs and third-party services related to healthcare operations. - Maintain basic documentation for developed features and modules. - Collaborate with cross-functional teams including QA, UI/UX, and domain experts. - Stay updated with emerging trends in healthcare software and .NET development . Learning & Development You will undergo structured onboarding and ongoing training in: - .NET Framework and .NET Core technologies - Healthcare industry standards - Database design and optimization - Software testing and quality assurance Required Qualifications & Skills - Bachelor’s degree in Computer Science, IT, Electronics, or related engineering fields - Basic knowledge of any object-oriented programming language (preferably C#) - Understanding of web development concepts (HTML, CSS, JavaScript) - Familiarity with SQL and database fundamentals - Logical thinking, problem-solving ability, and eagerness to learn - Good communication and teamwork skills Preferred (Not Mandatory) - Academic project or internship experience in .NET, C#, or web development - Familiarity with Visual Studio or Git - Interest in healthcare or healthcare technology Job Types: Full-time, Permanent, Fresher Pay: ₹8,000.00 - ₹12,000.00 per month Benefits: Paid time off Provident Fund Schedule: Day shift Rotational shift Weekend availability Work Location: In person Expected Start Date: 01/07/2025

Graphic Designer

Koratti, Thrissur, Kerala

2 years

INR 2.4 - 3.0 Lacs P.A.

On-site

Full Time

Grapes Innovative Solutions is a top-ranking Hospital Management Software Solutions (HMS) provider, leading the way in healthcare technology with cutting-edge products and services. We specialize in integrated management systems that enhance workflow efficiency and streamline operations for hospitals, clinics, and other healthcare providers. Role Overview We are seeking a highly creative and digitally savvy Graphic Designer (Male) who can create compelling visuals that strengthen our brand identity and resonate with our target audience—healthcare institutions, medical professionals, and enterprise clients. The ideal candidate will be passionate about visual storytelling and experienced in designing for both print and digital platforms. Key Responsibilities: Collaborate with the Development, Marketing, and Support teams to conceptualize and execute design projects aligned with brand goals and communication strategy. Design engaging creatives including marketing collaterals, social media graphics, banners, UI mock-ups, product presentations, event materials, and internal communication content. Translate complex healthcare software features into visually intuitive graphics (icons, infographics, diagrams). Maintain visual consistency across all company materials in accordance with brand guidelines. Support the development of our digital presence through design for websites, landing pages, emailers, newsletters, and videos. Develop motion graphics, animated videos, or product demos as needed. Coordinate with vendors and printers for production-related design outputs and quality checks. Required Skills: 2+ years of professional experience as a Graphic Designer, preferably in a B2B tech or healthcare environment, but not mandatory. A strong portfolio demonstrating expertise in visual design across digital and print media. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign). Familiarity with After Effects and Premiere Pro is a plus. Solid understanding of layout, typography, color theory, and composition. Strong visual communication skills and ability to simplify complex ideas into effective visuals. Ability to work on multiple projects simultaneously, managing deadlines and shifting priorities. Strong attention to detail and consistency. Excellent collaboration and communication skills. Educational Qualifications: Degree/Diploma in Graphic Design, Fine Arts, Visual Communication, or a related discipline. Preferred (Good to Have): Experience working with IT products, SaaS solutions, or healthcare marketing campaigns. Exposure to UI/UX design tools (e.g., Figma, Adobe XD). Understanding of social media trends and digital performance marketing. Knowledge of HTML/CSS basics (not mandatory, but useful for web collaboration). Prior experience with brand guideline creation and maintenance. Why Join Us? Be part of a market leader in healthcare technology Work in a collaborative, fast-growing, and innovation-driven environment Opportunity to make real-world impact in improving healthcare delivery Continuous learning and career development support. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Paid time off Provident Fund Schedule: Day shift Experience: Graphic design: 1 year (Required) Work Location: In person Expected Start Date: 28/07/2025

Graphic Designer

India

2 years

INR 2.4 - 3.0 Lacs P.A.

On-site

Full Time

Grapes Innovative Solutions is a top-ranking Hospital Management Software Solutions (HMS) provider, leading the way in healthcare technology with cutting-edge products and services. We specialize in integrated management systems that enhance workflow efficiency and streamline operations for hospitals, clinics, and other healthcare providers. Role Overview We are seeking a highly creative and digitally savvy Graphic Designer (Male) who can create compelling visuals that strengthen our brand identity and resonate with our target audience—healthcare institutions, medical professionals, and enterprise clients. The ideal candidate will be passionate about visual storytelling and experienced in designing for both print and digital platforms. Key Responsibilities: Collaborate with the Development, Marketing, and Support teams to conceptualize and execute design projects aligned with brand goals and communication strategy. Design engaging creatives including marketing collaterals, social media graphics, banners, UI mock-ups, product presentations, event materials, and internal communication content. Translate complex healthcare software features into visually intuitive graphics (icons, infographics, diagrams). Maintain visual consistency across all company materials in accordance with brand guidelines. Support the development of our digital presence through design for websites, landing pages, emailers, newsletters, and videos. Develop motion graphics, animated videos, or product demos as needed. Coordinate with vendors and printers for production-related design outputs and quality checks. Required Skills: 2+ years of professional experience as a Graphic Designer, preferably in a B2B tech or healthcare environment, but not mandatory. A strong portfolio demonstrating expertise in visual design across digital and print media. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign). Familiarity with After Effects and Premiere Pro is a plus. Solid understanding of layout, typography, color theory, and composition. Strong visual communication skills and ability to simplify complex ideas into effective visuals. Ability to work on multiple projects simultaneously, managing deadlines and shifting priorities. Strong attention to detail and consistency. Excellent collaboration and communication skills. Educational Qualifications: Degree/Diploma in Graphic Design, Fine Arts, Visual Communication, or a related discipline. Preferred (Good to Have): Experience working with IT products, SaaS solutions, or healthcare marketing campaigns. Exposure to UI/UX design tools (e.g., Figma, Adobe XD). Understanding of social media trends and digital performance marketing. Knowledge of HTML/CSS basics (not mandatory, but useful for web collaboration). Prior experience with brand guideline creation and maintenance. Why Join Us? Be part of a market leader in healthcare technology Work in a collaborative, fast-growing, and innovation-driven environment Opportunity to make real-world impact in improving healthcare delivery Continuous learning and career development support. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Paid time off Provident Fund Schedule: Day shift Experience: Graphic design: 1 year (Required) Work Location: In person Expected Start Date: 28/07/2025

Jr. Dot Net Developer

thrissur, kerala

0 - 4 years

INR Not disclosed

On-site

Full Time

Grapes Innovative Solutions is a leading provider of Hospital Management Software (HMS) solutions, at the forefront of healthcare technology innovation. Specializing in integrated systems to streamline workflows and enhance operational efficiency for hospitals, clinics, and healthcare facilities, we are seeking young and enthusiastic engineering graduates to join our dynamic software development team. As a .NET Developer at Grapes Innovative Solutions, you will undergo comprehensive training and mentorship to actively contribute to the design, development, and maintenance of our cutting-edge Hospital Management Software products. This role presents an excellent opportunity for fresh graduates who are passionate about software development and aspire to establish a rewarding career in the healthcare IT sector. Key Responsibilities: - Utilize and implement .NET technologies such as C#, ASP.NET, .NET Core, and Web API in practical Hospital Management Software projects. - Contribute to the development of modules encompassing patient care, billing, appointment scheduling, pharmacy, and laboratory systems. - Engage with SQL Server to design and manage databases as well as execute queries efficiently. - Participate in code reviews, testing procedures, and debugging activities under the guidance of senior developers. - Facilitate the integration of APIs and third-party services relevant to healthcare operations. - Maintain essential documentation for developed features and modules. - Collaborate effectively with cross-functional teams including QA, UI/UX specialists, and domain experts. - Stay abreast of emerging trends in healthcare software and advancements in .NET development. Learning & Development: You will undergo a structured onboarding process and receive continuous training in the following areas: - .NET Framework and .NET Core technologies - Standards and practices within the healthcare industry - Database design principles and optimization techniques - Software testing methodologies and quality assurance practices Required Qualifications & Skills: - Bachelor's degree in Computer Science, IT, Electronics, or a related engineering field. - Fundamental knowledge of an object-oriented programming language (preferably C#). - Understanding of core web development concepts including HTML, CSS, and JavaScript. - Familiarity with SQL and foundational database concepts. - Strong logical thinking, problem-solving capabilities, and a keenness to learn. - Effective communication skills and the ability to work well within a team environment. Preferred (Not Mandatory): - Prior academic projects or internship experiences in .NET, C#, or web development. - Familiarity with tools such as Visual Studio or Git. - Interest in the healthcare sector or healthcare technology. This is a full-time, permanent opportunity suitable for fresher candidates with benefits including paid time off and Provident Fund. The work schedule may involve day shifts, rotational shifts, and weekend availability, with the work location being in person. Expected Start Date: 01/07/2025,

HR Executive (Male)

India

1 - 2 years

INR 2.16 - 2.4 Lacs P.A.

On-site

Full Time

Grapes Innovative Solutions is a top-ranking Hospital Management Software (HMS) provider, leading the way in healthcare technology with cutting-edge products and services. We specialize in integrated management systems that enhance workflow efficiency and streamline operations for hospitals, clinics, and other healthcare providers. We are looking a HR Executive (Male) who is available to take up job immediately. The ideal candidate will be responsible for handling end-to-end HR functions, including recruitment, onboarding, payroll coordination, HR records management, and compliance. This role requires strong interpersonal skills, organizational abilities, and a proactive approach to HR operations. Key Responsibilities : Manage the recruitment cycle, from sourcing to selection - Screen resumes, conduct interviews, and coordinate with hiring managers. Facilitate the onboarding process for new hires, including document verification and induction. Address employee queries and concerns in a professional manner. Foster a positive and inclusive workplace culture. Assist in payroll processing and attendance tracking. Ensure compliance with labor laws and company policies (PF, ESI) Maintain employee records and HR databases. Maintain HR documentation, reports, and analytics. Support HR policies and procedures implementation. Qualifications & Skills : Bachelor's degree in Business Administration / Human Resources studies , or a relevant discipline. 1-2 years of experience in HR functions with a reputed organization Strong understanding of HR operations, recruitment, and labor laws. Excellent communication and interpersonal skills. Proficiency in MS Office and HR software tools. Ability to multitask and handle confidential information responsibly. For any further details or clarifications, call us on 86069 84847 Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Paid time off Provident Fund Schedule: Day shift Experience: HRD: 1 year (Required) Work Location: In person Expected Start Date: 04/08/2025

Junior Network Engineer (MALE)

India

25 years

INR 1.68 - 1.92 Lacs P.A.

On-site

Full Time

Grapes Innovative Solutions is a 25-year-old leading IT software development company specializing in healthcare technology. Our flagship product, Grapes HMS , powers over 300+ hospitals and clinics across India. We are committed to transforming hospital operations through cutting-edge, reliable, and user-friendly digital solutions. Role Overview: The Junior Network Engineer plays a crucial role in supporting the Support & Implementation team by ensuring seamless client operations related to IT infrastructure. The role demands quick responsiveness to both online and on-site technical issues faced by our hospital clients. This is a dynamic, field-facing role that blends customer support, system troubleshooting, and basic networking. Key Responsibilities: Assist in the installation, configuration, and maintenance of LAN, WAN, and wireless networks in hospital environments. Respond to client-reported issues related to network connectivity, IP configuration, router/modem setup, printer integration, etc. Provide technical support during software deployment, upgrades, and integrations of Grapes HMS. Troubleshoot hardware issues such as switches, access points, biometric devices, and thin clients. Coordinate with the software support team to identify and resolve system-related problems quickly. Conduct on-site visits to hospitals/clinics for physical inspection, setup, and problem resolution. Maintain logs, documentation, and incident reports for all support interactions. Educate and support hospital IT staff/end-users for optimal network practices. Ensure minimal downtime by providing timely and efficient resolution of network-related issues. Qualifications & Skills Required: Diploma/Graduate in Computer Science, IT, or related field. 1–2 years of hands-on experience in network support or IT field support roles. Strong understanding of basic networking principles (TCP/IP, DNS, DHCP, switching/routing). Familiarity with Windows/Linux environments and hospital peripheral hardware. Ability to diagnose network and system issues methodically and independently. Good communication skills in English and Malayalam (Hindi is a plus). Willingness to travel frequently to client hospitals and work odd hours, including weekends, if required. A customer-first attitude , patience, and accountability under pressure. Preferred: Previous experience in a hospital or clinical IT setting . Knowledge of healthcare IT infrastructure , such as HIS integration and patient data networks. Why Join Us: Be part of a mission-critical industry that directly supports hospitals and healthcare delivery. Work with a dedicated team in one of the most respected HMS platforms in India. Opportunities to learn, grow, and move up within the Support & Implementation team. For any further details or clarifications, call us on 86069 84847 ------------------------------------------------------------------ Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹16,000.00 per month Benefits: Paid time off Provident Fund Schedule: Day shift Work Location: In person

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