Technical Writer

Job Title

Technical WriterPhilips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.But it is not just what we do, it is who we are. We are 80,000 wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It is what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That is why we need you to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

Looking at the global challenges today, Philips’ purpose has never been more relevant. So, whatever your role, if you share our passion for helping others, you will be working towards creating a better and fairer future for all.In this role, you will work as a technical writer for user documentation (IFUs) delivered to end customers and service documentation deliverables catering to field service engineers. This role requires knowledge of the content management system as well as knowledge of the use of the system. Technical writers work closely with product development teams, engineering teams, technical illustrators, graphic designers, editors, and localization teams.

To succeed in this role, you will need a customer-first attitude and the following skills and experience:

• Bachelor’s or master’s degree in Electronics, Software, Mechanical, Biomedical Engineering
• 8+ years of experience in technical documentation
• Strong command of English language, proven skills in writing and editing
• Effective communication skills
• Strong analytical and problem-solving skills
• Practical experience of content management system
• Experience in working with XML authoring tools
• Expertise with Adobe FrameMaker and Microsoft Office
  

Preferred: Background in producing medical device user documentation; experience in project management and/or localization will be a plus.

Other required skills:

• Exceptional communication skills, with ability to research, interpret, analyze, and write by interpreting technical source information and determining appropriateness for inclusion into documentation.
• Being proactive in taking ownership of the deliverables and related tasks.
• Builds product knowledge & understand structure / Content Management System of existing manuals in SCHEMA ST4
• Strong XML skills, including troubleshooting, with demonstrated experience in topic-based, structured writing.
• Able to prioritize work, balance multiple projects, and meet strict deadlines, with proven ability to work on multiple projects concurrently.
• Experience working in a highly regulated industry, as well as working in a procedure-intense department.
• Demonstrated success in working in a highly collaborative, team-oriented environment.
• Willingness to work on systems hands-on.
• Takes E2E ownership of assigned manual to deliver, gathers the required support/inputs.
• Good experience working with Illustrations and graphics. Experience in working with Adobe Illustrator & Photoshop tools.
• Researching and embracing new technologies and tools to improve documentation quality and department productivity.
• Proactively identifying ways to improve internal processes, templates, style guides, and usability of our documentation set.
  

How We Work Together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.Onsite roles require full-time presence in the company’s facilities.Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.Indicate if this role is an office/field/onsite role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
  

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.