Technical Writer

We are looking for a highly skilled Technical Content Writer with 3-5 years of experience in technical writing and content creation to join our team in Chennai. The ideal candidate will have a strong grasp of technical communications and a keen understanding of software products and digital solutions. A background in Computer Science or Technical Communications is preferred.

About the Role

Location: Siruser - Sipcot IT Park, Chennai (Work From Office)

Responsibilities

• Develop and maintain technical documentation for Intellect’s fintech products, including user manuals, API documentation, installation guides, and release notes following established DDLC processes.
• Collaborate with product teams to translate complex fintech features into clear, accessible documentation that serves both technical and non-technical audiences.
• Create high-quality content for case studies, white papers, blog posts, thought leadership articles, success stories, and other marketing materials to highlight the capabilities and benefits of our fintech solutions.
• Design and produce video-based or interactive learning materials. The ideal individual will have a proven track record in creating engaging, multimedia-driven educational content, including instructional videos, interactive tutorials, and e-learning modules that facilitate effective learning experiences.
• Ensure consistency in tone, style, and voice across all content, aligning with Intellect’s brand guidelines and messaging.
• Edit and proofread content to ensure accuracy, clarity, and quality.
• Optimize content for SEO and engagement, ensuring adherence to best practices in digital content creation.
• Stay updated with emerging financial technologies, industry trends, and regulatory changes to maintain the relevance and accuracy of all content.
• Contribute to content strategy by identifying opportunities to create thought leadership and educational content for diverse audiences.
• Manage multiple content deliverables across various products simultaneously while adhering to deadlines.
• Collaborate effectively with cross-functional teams (engineering, marketing, and UX/UI) to ensure content meets both product and customer needs.

Qualifications

• Education: Bachelor’s degree in Technical Communications, Computer Science, Information Technology, or a related field.
• Experience: 3-5 years in technical writing, content writing, or technical communication, with a preference for experience in the fintech or financial services domain.

Required Skills

• Proficiency in documentation tools such as MS Office, Google Workspace, Confluence, Jira, and Active Presenter (or similar video editing software).
• Familiarity with API documentation tools like Swagger or Postman.
• Experience with HTML, CSS, and XML for creating structured content is highly desirable.
• Experience with content management systems (WordPress, Drupal).
• Proficiency in SEO tools (SEMrush, Ahrefs) and best practices for SEO optimization.
• Familiarity with Google Analytics for content performance tracking.
• Knowledge of graphic design tools (e.g., Canva, Active Presenter) for creating visual content is a plus.
• Familiarity with Agile methodologies and Jira for managing project timelines.

Preferred Skills

• Education: Bachelor’s degree in Technical Communications, Computer Science.
• Experience in Fintech is highly preferred.
• Certifications in technical writing or related fields.
• Familiarity with cloud-based financial solutions and digital banking trends.
• Previous experience in content strategy or digital marketing.