Technical WordPress Project Manager

Company Description

E2M is a Full-Service White Label Digital Agency specializing in Website Design & Development, WordPress Development, Shopify Development, WooCommerce Development, eCommerce Stores, Digital Marketing Services (SEO, Local SEO, eCommerce SEO, Content Marketing), and Content Writing Services. Our primary business model is to provide white label services to digital marketing agencies, website design and development agencies, and branding and digital agencies. We aim to help our clients grow their businesses through our comprehensive service offerings. Visit our website to learn more: E2M Solutions.

Role Description:

WordPress Technical Project Manager

In this role, you will bridge communication between clients, designers, developers, QA, and leadership to ensure alignment, efficiency, and quality throughout the project lifecycle.

From discovery to deployment, you’ll define scope, manage resources, maintain timelines, and champion proactive communication. Familiarity with AI tools for estimation, QA, and automation will be a plus.

Key Responsibilities:

• Plan and manage end-to-end delivery of WordPress projects (custom themes, plugins, WooCommerce, multisite, etc.)
• Collaborate with clients to gather requirements, create briefs, and define milestones
• Translate business and technical requirements into project plans and actionable tasks
• Coordinate across developers, designers, QA, SEO, and other stakeholders
• Lead sprint planning, daily standups, and weekly reviews using tools like ClickUp or Jira
• Track and report on timelines, billable hours, delivery margins, and resource utilization
• Enforce adherence to SOPs, coding standards, and QA protocols
• Conduct risk assessments, manage scope creep, and escalate blockers as needed
• Maintain clear communication with clients, including status updates, delays, and delivery risks
• Explore and integrate AI tools to improve estimation, QA, and internal delivery processes

Must-Have Skills & Experience:

• 5+ years of project management experience, with at least 2 years managing WordPress projects
• Strong understanding of WordPress architecture (themes, plugins, ACF, page builders like Elementor & Gutenberg, WooCommerce, CSS, HTML)
• Proven ability to manage multiple concurrent client projects
• Proficiency in tools like ClickUp, Jira, or Trello
• Excellent documentation, briefing, and client communication skills
• Familiarity with Git workflows, deployment processes, and basic server environments
• Experience working with distributed cross-functional teams

Bonus Skills (Good-to-Have):

• Knowledge of technical SEO, performance optimization, and ADA compliance in WordPress
• Exposure to AI tools for QA automation, estimation, and effort tracking (e.g., ChatGPT, GitHub Copilot)
• Experience in a white-label or digital agency environment
• Understanding of frontend frameworks or headless WordPress architecture

Leadership Opportunity:

Take charge of high-impact WordPress accounts and lead the adoption of AI-driven delivery processes. Your leadership will be instrumental in helping E2M scale its delivery capabilities across a growing global client base.

KPIs (Success Metrics):

• Project delivery timelines and adherence
• Client satisfaction scores and feedback
• Project utilization and delivery margin
• Quality metrics (bug count, QA rework rate)
• Effectiveness in managing scope and risks
• Implementation of AI tools and process improvements