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Alaric Ventures logo

Technical Support Advisor || Mohali ||

1 - 6 years

2 - 3 Lacs

Sahibzada Ajit Singh Nagar, Mohali, Chandigarh

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

Customer Service BPO KPO Troubleshooting IT Support Voice Support US Process Troubleshooting Skills Communication Skills Technical Support Technical Voice Process Technical Process International Voice Process International Calling customer care executive

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position Overview : We are looking for a highly motivated and enthusiastic Individual for Customer Support representative role for our US clients infrastructure management. You will be responsible to provide online assistance to US customers related to form submissions. Being a customer care representative, is an excellent job opportunity to start your career as IT Support and develop your skills in a dynamic and supportive environment. Required skills : • Excellent Interpersonal skills • Strong problem-solving skills and attention to detail. • Eagerness to learn and adapt to new technologies. • Ability to work well in a team and independently. • Analytical and troubleshooting skills. • Knowledge about internet browsers EDGE, Mozilla and Firefox • Basic understanding of Operating systems (windows) Education and/or Experience : • Any qualifications. • 1-3 years of experience and Freshers can also apply. • This position offers the opportunity to work with a variety of US clients, ensuring their IT infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success. Shift timing and working hours : • Night shifts and Rotational shifts • 5 Days working in a week

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Alaric Ventures
Alaric Ventures
alaric.ventures

Venture Capital and Private Equity Principals

San Francisco CA

2-10 Employees

13 Jobs

    Key People

  • John Doe

    Managing Partner

  • Jane Smith

    Investment Analyst

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