491 Troubleshooting Skills Jobs

Hiring in bulk for freshers/Experienced- International BPO Gurgaon/noida Voice Process Hardware Troubleshooting Skills(DNS/Broadband/WIFI/) Graduate Sal- Upto 5 LPA+ incentives Immediate joining For Further details- Call/WhatsApp Amrita-8178483737 Required Candidate profile Candidate must be oaky with #Rotational shifts and offs #Work from office/Hybrid #Excellent communication skills #Immediate Joiners

NO FRESHERS - No Career Gaps - * 3 - 4 yrs Exp in US Voice Process - REQ * Night Shift: 10.30pm to 7.30am * Inbound Phone Support - US * Excellent Spoken & Written English . Direct Company HR: Call: 022-4614-1600 WhatsApp CV: 888-464-3032 . . Required Candidate profile 3+ Yrs Exp in US INBOUND VOICE Process Excellent Spoken English - REQ Must have Personal Laptop + Wi-Fi 6 days working Rotational W/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

NO FRESHERS - No Career Gaps - * 3 - 4 yrs Exp in US Voice Process - REQ * Night Shift: 10.30pm to 7.30am * Inbound Phone Support - US * Excellent Spoken & Written English . Direct Company HR: Call: 022-4614-1600 WhatsApp CV: 888-464-3032 . . Required Candidate profile 3+ Yrs Exp in US INBOUND VOICE Process Excellent Spoken English - REQ Must have Personal Laptop + Wi-Fi 6 days working Rotational W/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

Responsibilities: * Develop scalable APIs with Laravel framework * Optimize database performance using MySQL/PostgreSQL * Ensure security compliance through best practices. * Ensures all programs are fully tested as per the GIGW & DBIM guidelines.

As an ideal candidate for this role, you should have 1-2 years of experience in Core Java with strong hands-on experience in Spring and Hibernate. Additionally, you should possess networking and IT knowledge along with excellent written and verbal communication skills. Basic knowledge of using Windows and MS Office, as well as basic troubleshooting skills, are essential for this position. Familiarity with reporting tools would be an added advantage. Location: Bangalore Job Timing: Full Time (Permanent),

As a COMM and UDS Engineer at Requisimus, India, your role will involve handling the configuration and development of communication protocols and Unified Diagnostic Services (UDS) within automotive systems. Your responsibilities will include programming, testing, troubleshooting, and optimizing protocols. You will collaborate with cross-functional teams to ensure compliance with industry standards and provide technical support and documentation. It is essential to stay updated with advancements in relevant technologies to excel in this role. Key Responsibilities: - Handle configuration and development of communication protocols and Unified Diagnostic Services (UDS) in automotive systems - Program, test, troubleshoot, and optimize protocols - Collaborate with cross-functional teams to ensure compliance with industry standards - Provide technical support and documentation - Stay updated with advancements in relevant technologies Qualifications Required: - Mandatory experience in engine management system - Strong knowledge of communication protocols (CAN, LIN) - Experience with Unified Diagnostic Services (UDS) and diagnostic protocols - Experience in automotive systems and standards (ISO 14229, AUTOSAR) - Proficiency in programming languages such as C - Strong analytical and troubleshooting skills - Ability to collaborate with cross-functional teams and communicate effectively - Bachelor's or Master's degree in Electrical Engineering, Computer Science, or related field - Experience with testing tools and methodologies (e.g., Vector CANoe) - Ability to work independently and manage multiple tasks - Familiarity with embedded systems and real-time operating systems (RTOS) is a plus,

Preparation of line diagrams, electrical schematics and Engineering drawings. Design Calculations , Electrical Wiring harness & Load calculations.Exposure of CANBUS /ISOBUS interfacing Knowledge of troubleshooting

Key Responsibilities: Maintain and troubleshoot electrical systems of textile machinery such as looms, dyeing machines, spinning machines, and printing equipment. Ensure continuous and safe operation of all electrical equipment to minimize production downtime. Design and implement electrical systems for new machines or upgrades, including automation solutions. Monitor and maintain power distribution systems, panels, and substations. Conduct preventive and corrective maintenance schedules. Collaborate with mechanical and production teams to identify and resolve electrical faults. Maintain documentation for electrical systems, layouts, and wiring diagrams. Ensure compliance with industry safety standards and government regulations. Supervise contractors and vendors during electrical installations or repairs. Recommend and implement energy-saving improvements and system upgrades.

Role Overview: As a Resident Engineer (RE) in Pune, you will be responsible for overseeing the migration activity of Core Switch and access switching migration. You will monitor and manage the network for a period of 1 year to ensure smooth operations. Additionally, you will guide the Customer team with Juniper switching, routing, and security portfolio, enabling them with JUNOS Configurations and technical know-how. Your role will involve handling the network independently, providing inputs to the customer team on future developments, and planning network routing as per customer requirements. Key Responsibilities: - Manage, configure, and troubleshoot the network with a focus on Juniper Devices - Possess effective communication skills and a positive learning attitude - Plan network routing based on customer requirements and design networks with multi-geo connectivity experience - Participate in internal and external audits as needed - Design and implement solutions in a changing environment and automate routine tasks - Demonstrate solid analytical and problem-solving skills - Interact with various stakeholders and exhibit teamwork and stress management - Be willing to work 24/7 in shifts and extend working hours support when necessary Qualifications Required: - 7-10+ years of hands-on experience handling Juniper technology - Working knowledge and troubleshooting experience with Juniper technology for 7-10+ years - JNCIA or above certification preferred - Working knowledge with Cisco, Brocade, and Palo Alto for smooth integration with Juniper technology - Should be at least L3+ or above in the network operations domain Company Details: The company is looking for an Onsite Resident Engineer in Pune for a 12-month period, with immediate or 30-day joining options. The role entails managing network operations, troubleshooting Juniper technology, and integrating various networking products to ensure smooth network operations.,

We are looking for a Software Support Engineer (Technical) for "Configit-India" team at Kedge Systems Private. Ltd., Chennai. Configit is a CPQ software product firm from Denmark, with offices in US, UK and Germany. http://www.configit.com The selected candidate will work for an international company following European work culture, getting an opportunity to work with customers from all around the world in a global #oneteam setup. The position requires working in support shifts. The support engineer is responsible for providing customers with expert-level technical assistance of Configits products. They conduct incident management and problem management activities relating to complex issues on both on-premise and cloud environments. They work as part of a multi-disciplinary Operations function and work with other departments to deliver exceptional customer support services according to SLAs and other contractual obligations. Main Tasks Incident management: Investigate, reproduce and resolve incidents reported by Configits customers; communicate with customers and internal stakeholders; performing analysis and troubleshooting activities involving log analysis, system, application network and database profiling Problem management: finding root causes and identifying common and recurring problems; conducting post-incident analysis; reporting and tracking bugs Continuous improvement: staying current with product versions, features and technologies through training and self-directed learning Mentoring and supporting more junior support engineers, sharing knowledge and best practices to help develop competencies Customer advocacy: understanding and representing the customers needs and feedback to internal teams Competencies preferred Experience (preferred): Up to 2 years of experience in a customer focused technical support or operations role for a software vendor. Collaborating and communicating with both development teams and customers Bug reporting and tracking Managing escalated customer cases Facilitating and running meetings with customers. Working in international teams Knowledge sharing Technical skills (essential): Strong server and software administration knowledge (log analysis, network analytics, system and application profiling, application configuration) Experience with Microsoft Azure Cloud services Experienced in profiling, tracing and analysing the performance of enterprise applications. ITIL certified. Personal Qualities: High quality communicator in English (written and verbal) Patient and empathetic Methodical, with excellent problem-solving abilities and a keen attention to detail Adaptable and resilient Technically minded with the desire to stay current with technology and best practices and eager to share knowledge. Customer focused. Stays calm under pressure and has great time management skills. Other desirable factors: Conducted post-incident reviews and analysis Contributed to a company’s knowledge base Experience with mentoring/ training colleagues Worked to SLAs Administrated databases Scripted SQL Familiar with virtualization platforms and PaaS Able to read C# and JavaScript Worked in a swarming support model.

We seek an Implementation Specialist & Trainer to travel across India, implement our solutions, resolve technical issues, and train educators. Ideal candidates are tech-savvy, problem-solvers with strong communication skills in English & Hindi Perks and benefits Travelling allowance, PF

As an Integration Engineer at Ericsson, you will play a crucial role in managing and implementing integration services. Your primary responsibility will be to execute test cases to verify the flow and function of integrated systems while ensuring compliance with group directives, legal requirements, and financial obligations. Additionally, you will be instrumental in maintaining and implementing E+OHS, data security, and privacy processes globally and locally. Key Responsibilities: - Support presales activities by providing analytics and integration strategies to enhance commercial engagements. - Define integration strategies based on contract requirements to deliver exceptional customer value. - Articulate project scope, estimate costs and time, and plan activities meticulously. - Prepare, collect, and validate scripts to ensure accuracy in execution and support the overall project plan. - Define, prepare, and execute test cases to achieve accurate results and address any issues promptly. - Ensure the availability of operating systems, hardware, software, licenses, and configuration data in the correct format and version. - Drive process and method changes related to integration activities to improve efficiency and quality of delivery. Qualifications Required: - Consultative Skills - Change and Improvement Management - Automation - Troubleshooting Skills - Process Management - Service Delivery Business Understanding - Service Improvement - Data Analytics - Customer Insights - Presales - Artificial Intelligence (AI) - Ericsson Portfolio - Stakeholder Management Join Ericsson's team as an Integration Engineer to bring your expertise in integration services and contribute to the success of commercial engagements.,

As an Infrastructure Engineer at FIS, you will be responsible for designing and maintaining monitoring solutions for infrastructure, application performance, and user experience. Your key responsibilities will include: - Implementing automation tools to streamline tasks, scale infrastructure, and ensure seamless deployments. - Ensuring application reliability, availability, and performance to minimize downtime and optimize response times. - Leading incident response, including identification, triage, resolution, and post-incident analysis. - Conducting capacity planning, performance tuning, and resource optimization. - Collaborating with security teams to implement best practices and ensure compliance. - Managing deployment pipelines and configuration management for consistent and reliable app deployments. - Developing and testing disaster recovery plans and backup strategies. - Collaborating with development, QA, DevOps, and product teams to align on reliability goals and incident response processes. - Participating in on-call rotations and providing 24/7 support for critical incidents. What you bring to the role: - Proficiency in development technologies, architectures, and platforms (web, API). - Experience with cloud platforms (AWS, Azure, Google Cloud) and IaC tools. - Knowledge of monitoring tools (Prometheus, Grafana, DataDog) and logging frameworks (Splunk, ELK Stack). - Experience in incident management and post-mortem reviews. - Strong troubleshooting skills for complex technical issues. - Proficiency in scripting languages (Python, Bash) and automation tools (Terraform, Ansible). - Experience with CI/CD pipelines (Jenkins, GitLab CI/CD, Azure DevOps). - Ownership approach to engineering and product outcomes. - Excellent interpersonal communication, negotiation, and influencing skills. In addition, FIS offers you: - A work environment built on collaboration, flexibility, and respect. - Competitive salary and an attractive range of benefits designed to support your lifestyle and wellbeing. - Varied and challenging work opportunities to help you grow your technical skillset. Please note that FIS is committed to protecting the privacy and security of all personal information processed to provide services to clients. For more details on how FIS protects personal information online, refer to the Online Privacy Notice. Please be informed that recruitment at FIS primarily follows a direct sourcing model. The company does not accept resumes from recruitment agencies that are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, employees, or any other part of the company.,

Role Overview: As a Chart Research QA Specialist at Ventra, you will be responsible for reviewing medical files to ensure accuracy and validate that Chart Research Department procedures are followed. Your role will involve monitoring quality, coaching team members, collaborating with supervisors and managers, identifying training opportunities, and performing special projects as assigned. Key Responsibilities: - Monitor quality by reporting on one Chart Research Specialist per week to ensure team meets quality goals. - Provide coaching to Chart Research Representatives if quality goals are not being met. - Collaborate with Chart Research Supervisor and Chart Research Manager to identify training and system enhancement opportunities. - Identify and report any trends to Chart Research Supervisor and Chart Research Manager. - Perform special projects and other duties as assigned. Qualifications Required: - High School Diploma or GED. - Minimum of six (6) months of experience in handling patient health information and/or medical records. - Working knowledge of medical terminology, anatomy and physiology, legal aspects of health information. - Familiarity with Electronic Medical Records (EMRs) such as Cerner, Meditech, Epic, PICIS. - Strong supervisory/management, critical thinking, organizational, and time management skills. - Proficiency in word processing, spreadsheet, database, and presentation software. - Excellent oral, written, and interpersonal communication skills. - Ability to take initiative, troubleshoot effectively, and provide innovative solutions. - Understanding and application of state/federal laws, regulations, and policies. - Sound judgment and ability to handle sensitive and confidential information appropriately. - Flexibility to work in a collaborative and fast-paced environment. - Effective communication with diverse personalities in a tactful, mature, and professional manner. About the Company: Ventra is a leading business solutions provider for facility-based physicians in various specialties. Focused on Revenue Cycle Management, Ventra partners with healthcare practices to deliver transparent and data-driven solutions, enabling clinicians to focus on providing outstanding care to patients and communities. As part of the Rewards & Recognition program, you may be eligible for performance-based incentives. Ventra Health is committed to making digital experiences accessible to all users and ensures ongoing improvements in adherence to accessibility standards. (Note: The additional details of the company were omitted as they did not provide specific information relevant to the job description.),

As a key player in the role, you will be responsible for: - Handling CUCM, IMP, CUC, CER, Analog/Digital Gateways, Hardware, and Software media Resources - Working with Protocols such as H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS - Possessing a basic understanding of UCS Servers and VMware Virtualisation - Demonstrating Consulting and Troubleshooting Skills - Understanding DNS, DHCP, TFTP, NTP, and LDAP - Dealing with Unified Collaboration technologies including CUCM, IMP, CER, Analog/Digital Gateways - Managing Voice gateways like H.323, MGCP, SIP - Implementation & Migration tasks Qualifications required: - Proficiency in CUCM, IMP, CUC, CER, Analog/Digital Gateways - Experience with Voice gateways and various Protocols - Knowledge of UCS Servers, VMware Virtualisation, DNS, DHCP, TFTP, NTP, and LDAP (Note: Additional details about the company were not provided in the job description.),

As an SAP ABAP Developer at our company, your role will involve utilizing your 4+ years of relevant experience in SAP ABAP. While SAP Certification is not mandatory, it is preferred. You should be proficient in a variety of skills including Core ABAP, Smart Forms, Performance Tuning, and Cross-Application technologies such as RFC, BAPI, BADI, User exits/enhancements, Web Dynpro ABAP, and OO ABAP. Your responsibilities will include: - Demonstrating strong debugging and troubleshooting skills in ABAP. - Creating and maintaining strong ABAP OO based editable ALV reports. - Developing expertise in Adobe Forms, Smart-forms, Scripts, Module Pool, Enhancements, and DDIC objects. - Implementing object development in functional areas like SD, MM, FICO, PM, and QM. - Translating functional specifications into technical specifications effectively. - Resolving complex technical issues and managing critical situations independently. - Writing and validating technical specifications. - Applying logical and analytical thinking to problem-solving. - Communicating effectively through verbal and written channels. You will be joining a team that values your expertise in SAP ABAP and encourages your growth in the field.,

As an individual in this role, you will be responsible for operating and setting up induction hardening machines according to job requirements. Your tasks will involve reading and interpreting engineering drawings, hardness specifications, and process sheets. It will also be your duty to monitor machine operations, adjust parameters such as frequency, power, cycle time, and cooling to achieve the desired hardness, and conduct hardness testing using methods like Rockwell, Brinell, or Micro Vickers. Maintaining quality standards, performing routine checks, preventive maintenance, and reporting machine issues to maintenance are crucial aspects of your responsibilities. Additionally, you will be expected to keep records of production, quality reports, and daily log sheets, while ensuring adherence to safety guidelines and maintaining 5S in the workplace. Your skills and competencies will include knowledge of the induction hardening process and heat treatment, ability to operate hardness testing equipment, understanding of metallurgical properties and component behavior, basic mechanical and troubleshooting skills, as well as attention to detail, quality focus, and safety awareness. In terms of qualifications and experience, you should possess an ITI / Diploma in Mechanical / Metallurgy / Tool & Die or an equivalent field. Ideally, you should have 0-2 years of experience in induction hardening operations, preferably in the automotive or engineering industry. The job type for this position is Full-time, Permanent, Fresher. Additional Details: The company provides the following benefits: - Food provided - Health insurance - Provident Fund,

As a Technical Support Representative at our company, you will play a vital role in providing exceptional customer service and technical assistance to our clients. This is a great opportunity for fresh graduates who are passionate about IT support and enjoy problem-solving. Key Responsibilities: - Respond to customer queries through calls, emails, or chat promptly and professionally. - Offer initial technical support for software, hardware, and network-related issues. - Record and manage customer problems and solutions using ticketing systems. - Escalate unresolved issues to higher-level support teams when necessary. - Assist customers in troubleshooting and using products effectively. - Maintain a positive and empathetic attitude to ensure customer satisfaction. - Keep abreast of company products, services, and support policies. Qualifications Required: - Bachelor's degree in Computer Science, IT, or a related field. - Basic understanding of computer systems, operating systems, and networking principles. - Strong problem-solving skills with a focus on customer needs. - Excellent written and verbal communication abilities. - Team player with a willingness to learn. Preferred Skills (Good to Have): - Familiarity with ticketing tools like Zoho Desk, Freshdesk, or Jira. - Proficiency in MS Office and basic troubleshooting of Windows/Mac systems. - Ability to work effectively under pressure and manage multiple tasks. About the Company: Our company offers a supportive work environment and values employee well-being. We provide food for employees and offer a Provident Fund for financial security. Work Location: In person Language: English (Preferred),

Role Overview: You will be working as part of a team to implement an organised approach to addressing and managing security requests, breaches, or cyberattacks. Your primary responsibilities will include performing response analytics during and after an incident, conducting log analysis, maintaining knowledge of cyber security tools and techniques, researching cyber threats, and investigating alerts and malware for evidence of compromise. Key Responsibilities: - Perform response analytics during and after an incident to determine root cause and proper mitigation of cyber security events - Conduct log analysis using tools to determine the extent of a compromise - Stay updated on current Advanced Persistent Threats and mitigation techniques - Conduct research on cyber threats, campaigns, vulnerabilities, and technological advances in combating unauthorised access - Investigate alerts, anomalies, errors, intrusions, and malware for evidence of compromise Qualification Required: - Must possess excellent analytical, troubleshooting, and problem-solving skills - High level of capabilities in research and data collation - Excellent organization and time management skills - Ability to handle multiple deadlines effectively, especially during high-pressure or stressful situations - Good presentation skills, both verbal and written, for technical and non-technical information, with a strong eye for detail - Strong organizational and communication skills, with the ability to build relationships with peers - Experience in producing security documentation and technical analysis reports - Experience working collaboratively in a team-oriented environment Please note that the job location is Bangalore, and the brand is Bcoe. This is a full-time permanent position.,

You have the opportunity to join as a Freelance Computer Desktop Engineer at Radiant Info Solutions Pvt. Ltd. in Odisha. Your role will involve installing, configuring, and maintaining computer hardware components at the company's site in Odisha. Your troubleshooting skills will play a crucial role in identifying and resolving hardware, software, and network issues efficiently. Additionally, you will be responsible for installing, updating, and configuring operating systems, applications, and software packages. **Key Responsibilities:** - Installing, configuring, and maintaining computer hardware components. - Identifying and resolving hardware, software, and network issues. - Installing, updating, and configuring operating systems, applications, and software packages. **Qualifications Required:** - Proven experience as a Computer Desktop Engineer or similar role. - Strong troubleshooting skills. - Proficiency in installing, configuring, and maintaining computer hardware components. - Experience with operating systems, applications, and software packages. - Excellent communication and interpersonal skills. - Ability to work independently and meet deadlines. Please note that the site location for this position is in Odisha.,

As a Desktop Support L1 at AppsTech Solution, your role involves providing IT infrastructure services to customers by installing, configuring, and setting up computer hardware, software, and peripheral equipment. Your responsibilities include: - Installing, configuring, and setting up computer hardware, software, and peripheral equipment. - Troubleshooting connection issues for network devices such as Firewall, switch, server, CCTV, Wi-fi, access control, etc. - Installing and troubleshooting Microsoft Outlook Mail Client. - Managing domain connectivity, drive sharing, user rights, and creating user profiles and users in an AD environment. - Identifying, researching, and resolving technical problems of IT equipment and software applications. - Managing and updating helpdesk tickets within SLAs. - Maintaining documentation of user issues and troubleshooting procedures. - Aligning with customer requirements and system functionality. Your technical skills should include knowledge of operating systems, business software, network basics, basic troubleshooting tools, active directory, and network devices. Qualifications required for this role include a Bachelor's degree in Computer Science, Information Technology, Electronics & Communication, or relevant diplomas/degrees like BSc IT, MSc IT, BCA, or MCA. Skills needed for this role include strong troubleshooting skills, excellent problem-solving and communication skills, and the ability to work independently and as part of a team. Experience in IT support is preferred, with opportunities for college students with a 6-month internship, freshers with 6-month on-the-job training, and experienced individuals up to 3 years. This is a full-time position based in Halol, Panchmahal, Gujarat. Please note that this role requires reliable commuting or planning to relocate to Halol, Gujarat. Additionally, the company offers Provident Fund benefits. If you are passionate about IT support and have the required qualifications and skills, we welcome you to apply for this exciting opportunity at AppsTech Solution.,

As a Cloud Architect with 8+ years of experience, you will play a crucial role in designing and deploying enterprise-level solutions using Microsoft Azure services. Your responsibilities will include: - Designing and deploying enterprise-level solutions using Azure services such as Azure Virtual Machines, Azure Kubernetes Service, Azure Functions, Azure SQL Database, Azure Networking, and Azure Active Directory. - Utilizing Infrastructure as Code (IaC) tools like Terraform, ARM templates, or Azure DevOps pipelines to automate processes. - Implementing cloud security best practices, networking in cloud environments, and compliance frameworks to ensure a secure environment. - Developing cloud migration strategies, including hybrid cloud models and multi-cloud architectures. - Collaborating with cross-functional teams to implement DevOps practices, CI/CD pipelines, and modern software development practices. - Monitoring and managing costs using tools like Azure Monitor, Azure Cost Management, and Application Insights. - Utilizing strong analytical, problem-solving, and troubleshooting skills to address complex issues. Qualifications Required: - Bachelor's degree in Computer Science, Engineering, or a related field. - 8+ years of experience in cloud architecture and solution design, with at least 5 years of hands-on experience working with Microsoft Azure. - Expertise in Infrastructure as Code (IaC) and proficiency in tools like Terraform, ARM templates, or Azure DevOps pipelines. - Deep understanding of cloud security best practices, networking in cloud environments, and compliance frameworks. - Proven experience in cloud migration strategies, including hybrid cloud models and multi-cloud architectures. - Strong understanding of DevOps practices, CI/CD pipelines, and modern software development practices. - Experience with monitoring and cost management tools such as Azure Monitor, Azure Cost Management, and Application Insights. - Excellent communication skills to effectively explain complex technical concepts. Please note that this is a full-time position with the requirement to work in person at the specified location.,

As a Senior Salesforce Service Cloud Developer, you will be responsible for owning all aspects of Service Cloud development, including design, configuration, customization, integration, and deployment. Your role will involve ensuring high-quality, scalable, and maintainable implementations that meet business requirements and adhere to best practices. You will need to leverage your technical expertise, problem-solving skills, and ability to work independently while collaborating with stakeholders. Key Responsibilities: - Take complete ownership of the Salesforce Service Cloud development lifecycle, including requirements gathering, solution design, development, testing, deployment, and post-deployment support. - Translate business requirements into technical solutions using Service Cloud features such as Cases, Knowledge, Omni-Channel, Live Agent, Service Console, Entitlements, and Milestones. - Design and develop custom Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, flows, and process builders. - Implement integrations with external systems using REST/SOAP APIs, middleware, or other integration tools. - Configure and manage Service Cloud console, page layouts, record types, queues, and assignment rules. - Maintain code quality through version control, peer review, and adherence to Salesforce best practices. - Create and update technical documentation for customizations, integrations, and configurations. - Proactively identify opportunities for system improvements, performance enhancements, and automation. - Act as the primary technical expert for Salesforce Service Cloud within the organization. - Ensure compliance with Salesforce security standards, governance, and data privacy policies. Required Skills & Qualifications: - 6+ years of hands-on Salesforce development experience, with at least 3 years focused on Service Cloud. - Proficiency in Apex, LWC, SOQL, SOSL, Visualforce, Flows, and Process Automation. - Demonstrated expertise in Service Cloud setup and customization, console configuration, case management, omni-channel routing, and knowledge management. - Experience with Salesforce APIs and integrations (REST, SOAP, platform events). - Deep understanding of Salesforce security model, sharing rules, and data architecture. - Familiarity with Salesforce DevOps tools (e.g., Copado, Gearset, Git) and version control systems. - Salesforce Platform Developer II and Service Cloud Consultant certifications are highly desirable. - Strong analytical, troubleshooting, and problem-solving abilities. - Ability to take full ownership of development in a fast-paced environment with minimal supervision. Preferred Skills: - Experience with Einstein Bots, Field Service Lightning, or other Salesforce add-ons. - Knowledge of Agile/Scrum methodology and collaboration with cross-functional teams. - Familiarity with testing frameworks such as Apex tests, Selenium, Provar, etc. No additional details of the company were provided in the job description.,

Apple Retail is where the best of Apple comes together. You bring your expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Genius, you combine extensive functional troubleshooting skills with an ability to inspire excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products and services. A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with customers and demonstrates the high standard of service and support in our retail stores. You enhance team knowledge by modeling exceptional service and educating and mentoring team members. You should have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs. Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. Troubleshoot, diagnose, repair, and resolve service concerns for Apple hardware and software. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. Use extensive knowledge of hardware and software components to identify where technical concerns may originate from and educate others on the team. Serve as a Mentor, resource, and positive role model for Genius Bar team members. Support leadership in providing timely resolution to customer escalations. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn. Demonstrate Apple's values of inclusion and diversity in daily activities. You can demonstrate technical expertise of Apple products and services, including repairing devices. Analyze problems and follow troubleshooting steps to identify the root cause of a technical issue. Navigate customer service issues with care and strong interpersonal skills. Apply an action-oriented mindset and sense of motivation to do what's best for the customer and Apple, often anticipating and adjusting for problems and roadblocks. Work in a fast-paced environment, often under tight deadlines and pressure, while supporting multiple customers or hardware repairs at the same time. Communicate effectively and tailor your communication style to different audiences. Collaborate and motivate across the store and among key partners to achieve individual and overall team goals. Support and educate the broader team by sharing knowledge, experiences, and insights. Frequently handle, lift, and move merchandise safely. Minimum Qualifications: - Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. - Have experience in retail or sales, or related work experience. - Have the ability to visually inspect hardware and the fine motor skills to safely conduct repairs. - Have experience troubleshooting hardware and software issues in a customer service environment. - Be proficient in the local language, both written and spoken. Preferred Qualifications: - Demonstrate technical expertise of Apple products and services, including repairing devices. - Analyze problems and follow troubleshooting steps to identify the root cause of a technical issue. - Navigate customer service issues with care and strong interpersonal skills. - Apply an action-oriented mindset and sense of motivation to do what's best for the customer and Apple, often anticipating and adjusting for problems and roadblocks. - Work in a fast-paced environment, often under tight deadlines and pressure, while supporting multiple customers or hardware repairs at the same time. - Communicate effectively and tailor your communication style to different audiences. - Collaborate and motivate across the store and among key partners to achieve individual and overall team goals. - Support and educate the broader team by sharing knowledge, experiences, and insights. Submit CV.,

As a Full-time experienced professional with a Bachelor of Computer Engineering degree, you will have the opportunity to work on challenging issues in financial services and technology at FIS. The work environment at FIS is characterized by curiosity, motivation, and forward-thinking, where collaboration, entrepreneurship, and fun are key values. Your role will involve designing and maintaining monitoring solutions for infrastructure, application performance, and user experience. You will be responsible for implementing automation tools to streamline tasks, scale infrastructure, and ensure seamless deployments. Ensuring application reliability, availability, and performance will be crucial, with a focus on minimizing downtime and optimizing response times. Incident response leadership, capacity planning, performance tuning, and resource optimization are also part of your responsibilities. Collaboration with security teams to implement best practices, managing deployment pipelines, and configuration management for consistent app deployments will be essential. Developing and testing disaster recovery plans, collaborating with various teams to align on reliability goals, and participating in on-call rotations for critical incidents are key aspects of the role. To excel in this position, you should have proficiency in development technologies, architectures, and platforms, including web and API. Experience with cloud platforms like AWS, Azure, Google Cloud, and Infrastructure as Code (IaC) tools is required. Knowledge of monitoring tools such as Prometheus, Grafana, DataDog, and logging frameworks like Splunk and ELK Stack is essential. Strong troubleshooting skills, proficiency in scripting languages (Python, Bash), automation tools (Terraform, Ansible), and CI/CD pipelines (Jenkins, GitLab CI/CD, Azure DevOps) are also necessary. An ownership approach to engineering and product outcomes, excellent interpersonal communication, negotiation, and influencing skills are valued in this role. FIS offers a collaborative work environment, competitive salary, a range of benefits supporting your lifestyle and wellbeing, and varied and challenging work to help you grow your technical skillset. FIS is committed to protecting the privacy and security of personal information processed to provide services. Recruitment at FIS primarily follows a direct sourcing model, and resumes from agencies not on the preferred supplier list are not accepted. FIS does not bear any responsibility for related fees for resumes submitted through non-preferred channels.,