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3.0 - 7.0 years
0 Lacs
bhopal, madhya pradesh
On-site
You will be joining Inspire Media World, an esteemed organization renowned for its integration of two exceptional subsidiaries: Artway Innovation and Veerana Production. Artway Innovation specializes in IT and Digital Marketing, offering cutting-edge solutions such as SEO and social media strategies. On the other hand, Veerana Production focuses on film and cinematography, producing visually captivating and high-quality advertisement content. By synergizing the strengths of these two subsidiaries, Inspire Media World consistently delivers unmatched excellence in both the advertising and digital sectors. As a full-time Project Lead Developer based in Bhopal, your role will involve overseeing and managing development projects, coordinating with team members, and ensuring the timely achievement of project milestones. Your daily responsibilities will include coding, debugging, code reviews, and collaborating with design and marketing teams to guarantee smooth project execution and optimal outcomes. Additionally, you will be tasked with enhancing development processes continuously and keeping abreast of industry trends and technologies. To excel in this role, you should possess proficiency in software development, coding, and debugging. Experience in project management and leading development teams is essential, along with knowledge of web technologies and development tools. Strong problem-solving, analytical, and troubleshooting skills are crucial, as well as excellent communication and team collaboration abilities. A degree in Computer Science, Engineering, or a related field is required, and experience in the digital marketing or advertisement industry would be advantageous. Moreover, you should demonstrate the ability to stay updated with the latest trends and technologies in the industry.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
kochi, kerala
On-site
As a System Engineer at LoreMine, you will play a crucial role in designing, implementing, and managing the IT infrastructure of our organization. Your responsibilities will include network design and implementation, system administration, network security, troubleshooting, maintenance, monitoring, and collaboration with other IT professionals and end-users. Key Responsibilities: - Network Design and Implementation: Plan, install, and configure network infrastructure, such as routers, switches, and firewalls. - System Administration: Manage and maintain computer systems, operating systems, servers, and related software. - Network Security: Implement security measures to protect data and systems from cyber threats. - Troubleshooting and Maintenance: Diagnose and resolve network and system issues, perform routine maintenance, and optimize performance. - Monitoring and Performance Tuning: Monitor network and system performance, identify bottlenecks, and implement solutions to improve efficiency. - Collaboration: Work with IT professionals and end-users to ensure smooth operation and address user needs. Requirements: - 1-3 years of experience in System Engineer/DevOps. - Technical Proficiency: Strong knowledge of network protocols, operating systems, and network hardware. - Troubleshooting Skills: Ability to diagnose and resolve complex network and system issues. - Problem-Solving Abilities: Analytical thinking and ability to develop effective solutions. - Communication Skills: Ability to communicate technical information clearly to both technical and non-technical audiences. - Collaboration Skills: Ability to work effectively with other IT professionals and users. - Security Awareness: Understanding of network security best practices and ability to implement security measures. Preferred Qualifications: - Diploma/Bachelor's degree in Computer Science, IT, or a related field (or equivalent experience). - Immediate Joining If you are passionate about managing systems and infrastructure, this opportunity at LoreMine could be the perfect fit for you. Benefits: - Health insurance - Life insurance Ability to commute/relocate: - Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): - Immediate Joining Experience: - System administration: 1 year (Required) Language: - English (Required) Work Location: In person Job Types: Full-time, Permanent,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
kochi, kerala
On-site
As a Support Engineer in our AI Enablement team at InfoPark, Cochin, you will be responsible for bridging the gap between AI technology and customer support operations in the homeowners insurance domain. Your role will involve training and deploying AI models to automate support tasks, optimizing intelligent tools for underwriting and claims workflows, and enhancing customer and agent interactions across digital channels while also supporting existing manual tasks. Your key responsibilities will include preparing, labeling, and validating underwriting and claims support data for AI model training, collaborating with AI engineers to automate routine tasks, monitoring AI performance in production, and providing feedback for continuous improvement. You will also act as a liaison between the AI development team and customer support teams, onboard support staff on AI-driven tools, and ensure system maintenance and troubleshooting to support the stability of AI tools across platforms. To be successful in this role, you should have at least 2 years of experience in technical support, customer support, or insurance operations, preferably in homeowners insurance. Additionally, you should possess a basic understanding of AI/ML concepts, particularly Natural Language Processing (NLP), and have experience with support platforms like Zendesk, HubSpot, or Salesforce. Strong analytical, troubleshooting skills, and excellent interpersonal and communication skills are also essential. Preferred qualifications include experience in labeling or training datasets for AI/chatbot models, exposure to tools like chatGPT, Gemini, Copilot, knowledge of data privacy practices, compliance standards in the insurance sector, and basic proficiency in Python or SQL for data handling. Join us to play a central role in transforming the insurance industry with AI, collaborate with global teams, work in a modern, innovation-driven environment at InfoPark, Cochin, and enjoy a flexible, inclusive work culture with growth opportunities in AI and insurance technology. This full-time position in Kochi requires a minimum of 2 years of relevant experience, and you should be ready to relocate to Kochi and work from the office immediately. You will report to the Director of AI Operations / Support Automation Lead. Qualifications: Any Graduates, preferably in finance or IT field.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
The service and support team maintains direct contact with customers pre-sale or post-sales or both. Customer service includes communication via telephone, email, chat or through other social media platforms. Supports sales team by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and/or product revenue(s). Ensures delivery of objectives and client expectations are met in accordance with contractual obligations. Work with various departments to meet maintenance services sales goals, receive and understand accurate account of equipment failures. Conduct technical training courses for customers and/or employees in the use of complex situations for multiple products. Interact with customer and functional organizations to develop specifications for content of courses. Post-sale technical support services to customers, including installation, troubleshooting, problem resolution and maintenance of products and services. Responsibilities are within the technical customer support function as a generalist or in a combination of disciplines: product support specialist, product support analyst, systems integration engineer, technical support, customer service, customer training, sales support. Minimum High School diploma, University student or graduate. Technical experience strongly desired. Demonstrates good time management and priority setting skills. Demonstrates effective teamwork skills. Demonstrates ability to work under pressure and handling complexity. Proficient English and Spanish written and oral communication skills. Must be organized, able to multi-task and work in all areas as needed. Proven analytical and troubleshooting skills. Excellent customer service skills. Travel Industry background is desired. Exposure to Excel, GCP, AWS, Mongo, SQL, Python Programming. Experience using Salesforce CRM tool.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
You should possess 3-5 years of experience in application development and support, particularly in AS400 applications, GMI, and GMI EOD batch processing. It is important to be proficient in writing SQL queries and have knowledge of the Future and Option industry as well as OTC (Interest and Credit Swaps) products. Excellent analytical, troubleshooting, problem-solving, documentation, and communication skills are essential in this role. A thorough understanding of ITIL concepts related to Incident and Problem Management is also required. As a GMI Support Analyst, your responsibilities will include providing production support for Future Options and OTC Clearing operations, addressing end users" day-to-day issues and inquiries, and performing weekend support activities. You will need to exercise judgment within defined practices and policies, use basic technical principles, and manage increasing complexity in a strict regulatory environment. Collaborating with AD teams and business partners to identify process improvement opportunities, driving continuous improvement of services and processes, and ensuring platform stability are key aspects of this role. Core competencies for this position include being a resourceful team player, working harmoniously with all team members, completing assignments on time, understanding client needs, and maintaining high-quality work even under tight deadlines. You should be able to multi-task, work diligently to meet deadlines, and demonstrate a can-do attitude. Good communication skills and a solution-driven approach are also important in this role. In addition to technical skills such as GMI, Unix, SQL, GMI Batch processing, and knowledge of ITIL concepts, the ideal candidate should have a B.Sc/B.Com/M.Sc/MCA/B.E/B.Tech degree. Having a career focus and ambition consistent with the organization's direction, demonstrating innovation and creativity, maintaining a quality-oriented approach, and possessing high technical/professional knowledge are also essential qualities for this position. If you are interested in applying for this role, please send your resume to jobs@augustainfotech.com.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
You should have experience in running operations with ITIL processes and be ITIL certified. Your role will require excellent analytical and troubleshooting skills, as well as strong verbal and written communication abilities. You should also demonstrate creative thinking in implementing service improvements, automation, incident reduction, standard change conversion to service request, and fail change reduction. In this role, you must be willing and flexible to learn new technologies, scale up quickly, and adapt to different roles as the situation demands. You should have practical experience with agile methodologies and tools, as well as experience in writing RFPs, solutions, and presentations during client visits. Additionally, experience with leading geographically separated customers and onshore-offshore teams is preferred. Your key responsibilities will include being a Process Subject Matter Expert, overseeing the entire management of the ITIL SIAM processes, and ensuring that supporting tools are aligned with the processes. You will be responsible for process governance, ensuring SLAs and KPIs are being met, and providing solutioning estimations aligned with the delivery scope of work. As part of your role, you will act as the central point of contact between technical teams, stakeholders, and leadership, providing timely updates. You will establish and communicate the process mission, goals, and objectives to all stakeholders, while documenting and maintaining the process and procedures. You will also be responsible for resolving any cross-functional departmental issues and ensuring proper staffing and training for execution. Furthermore, you will be expected to develop and refine process management procedures to enhance efficiency and effectiveness. Monitoring, measuring, and reporting on the effectiveness of the process to senior management, as well as focusing on Continual Service Improvement (CSI) and collaboration with customer organizations, will be essential. In terms of technical requirements, you should be proficient in ITIL V3, ITIL V4, and SIAM practitioner professional certifications, as well as have expertise in process management and process design reengineering. In addition to the above responsibilities, you will lead a team of 4-5 Process Managers and Consultants. Preferred skills for this role include knowledge in IT architecture, service management, change management, incident and request management, service operation, and SIAM. If you possess the required qualifications and skills, and you are looking for a challenging opportunity in IT operations management with a focus on ITIL processes, this role may be a great fit for you.,
Posted 2 weeks ago
4.0 - 7.0 years
3 - 7 Lacs
Ajmer, Jaipur, Delhi / NCR
Work from Office
CNC, VMC, and PLC based SPM/ Hydraulic power pack/ Fanuc, Relay system/ Drive/ TPM. KAIZEN, ladder programming & troubleshooting , SAP, Proface, Mitsubishi & Siemens HMI programming & troubleshooting skills,Improve MTTR and MTBF, electrical drawings
Posted 2 weeks ago
0.0 - 1.0 years
1 - 1 Lacs
Rajkot
Work from Office
Responsibilities: We are looking for a motivated fresher to join our technical team and work on projects involving ELV systems such as CCTV, Fire Alarm, Access Control, Biometric Attendance, Gate automation, E-Surveillance, and related technologies.
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
ValGenesis is a leading digital validation platform provider for life sciences companies, catering to 30 of the top 50 global pharmaceutical and biotech companies. ValGenesis plays a crucial role in enabling digital transformation, ensuring total compliance, and enhancing manufacturing excellence/intelligence throughout the product lifecycle. As a Senior Validation Engineer at ValGenesis, you will play a vital role in maintaining the compliance and quality of our innovative software solutions designed for the life sciences sector. Your responsibilities will include collaborating with various teams to develop comprehensive validation strategies, creating and executing test cases, and upholding the project's quality standards. Your responsibilities will involve hands-on work in an individual capacity to deliver results. You will work closely with Product, Engineering, and Testing teams to understand product functions. This will include reviewing various product requirements such as Epics, User stories, User Requirements, and Software Requirements. The creation of test cases in OQ and PQ protocols following QMS guidelines, as well as the generation of realistic test cases and test data based on customer usage scenarios, will be part of your tasks. Executing test cases, documenting defects and deviations, and reporting test results will also be essential. Peer reviewing test cases, test data, and test designs will be part of maintaining the project's quality standards. Moreover, you will be required to work in a highly collaborative team environment with effective communication across multiple team members. A good understanding of the company's QMS standards and authoring documents in accordance with QMS guidelines are key aspects of the role. You will also lead a team of individuals, providing guidance, allocating work, reviewing work, and managing the validation of a product to ensure delivery quality and timelines are met. To qualify for this position, you should hold a BE/BS degree or possess equivalent work experience in Computer Science, Biology, Biomedical, or a related field. A minimum of 5 years of experience in Computer System Validation and Product Software Validation testing in a regulated environment is essential. Knowledge of the Product development life cycle, GMP, FDA, and ISO regulations is required. Additionally, familiarity with testing tools, Microsoft Office products, and the ability to quickly learn new concepts, technologies, and products are crucial. Excellent interpersonal, writing, communication, and troubleshooting skills are necessary, along with a passion for testing, validation, and product quality. Lastly, you should be capable of training and assisting colleagues with less experience and leading small projects effectively. At ValGenesis, we are committed to innovation and continuous improvement. Our mission is to provide an end-to-end digital transformation platform that surpasses industry standards, ensuring compliance with evolving regulations and quality expectations. We prioritize customer success and collaboration within our team, fostering a culture of open communication and support. By thinking big and aiming for excellence, we are on a trajectory to become the top intelligent validation platform in the market, setting high standards for ourselves and our industry peers.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
You have a great opportunity to join a dynamic team as a Software professional in Chennai. We are looking for someone with 3 to 5 years of experience in the field. This is a full-time position where you will be able to utilize your skills and contribute to the team's success. If you are passionate about software and eager to grow in your career, this could be the perfect role for you. Apply now and take the next step in your professional journey.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
Tower Research Capital, a leading quantitative trading firm established in 1998, has earned a stellar reputation for its high-performance platform and independent trading teams. With over 25 years of innovation, the firm is renowned for its ability to identify unique market opportunities. Home to exceptional systematic trading and engineering talent, Tower empowers portfolio managers to develop their teams and strategies independently, while benefiting from the advantages of being part of a large, global organization. Engineers at Tower excel in developing electronic trading infrastructure at a world-class level, tackling complex challenges in low-latency programming, FPGA technology, hardware acceleration, and machine learning. The firm's continuous investment in top engineering talent and cutting-edge technology ensures that its platform remains unparalleled in terms of functionality, scalability, and performance. Every employee at Tower contributes to its success. The Business Support teams play a crucial role in constructing and maintaining the platform that drives the firm's operations, combining market access, data, compute, and research infrastructure with risk management, compliance, and a range of business services. These teams enable the trading and engineering teams to achieve their best performance. At Tower, employees thrive in a stimulating, results-driven environment where highly intelligent and motivated colleagues inspire each other to reach their full potential. As a member of the Global Cybersecurity team, you will work to enhance the security posture and services by monitoring, identifying, and addressing security gaps and countermeasures. Location: Gurgaon, India Team: Global Security Operations Shift Timing: 6:00 AM IST 3:00 PM IST with rotational weekend support as part of 24x7 operations Responsibilities: - Monitoring alerts for potential security incidents and information requests, utilizing real-time channels, tools, dashboards, reports, chat sessions, and tickets. - Following incident-specific procedures to conduct basic triage of potential security incidents, determining their nature, priority, and eliminating false positives. - Investigating and validating alerts to identify scope, impact, and root cause using available telemetry and threat intelligence. - Escalating confirmed incidents with comprehensive evidence, impact assessment, and recommended containment/remediation actions. - Collaborating with stakeholders and third-party security service providers to triage alerts, events, or incidents. - Monitoring and analyzing Security Information and Event Management (SIEM) to identify security issues for remediation. - Developing detection content, correlation rules, and queries in SIEM platforms to enhance threat detection capabilities. - Contributing to incident response playbooks, runbooks, and process enhancements. - Participating in threat hunting activities, adversary emulation exercises, and purple teaming efforts. - Maintaining accurate documentation of investigations, incidents, and actions in ticketing systems. - Staying informed of the current threat landscape, attacker tactics, and vulnerabilities relevant to Tower's environment. - Interacting with customers/users in a professional and positive manner. Requirements: - Bachelor's Degree in Computer Science, Information Security, or Information Technology. - 3+ years of hands-on experience in a Security Operations Center (SOC) or threat detection/incident response role in a mid to large-scale organization. - Proven track record in performing triage of potential security incidents and experience with various technologies including SIEM, EDR/NDR/XDR, web proxies, vulnerability assessment tools, IDS/IPS, firewalls, and data leakage prevention. - Strong understanding of various operating systems, network protocols, malware behavior, attacker techniques, and common attack vectors. - Willingness to work in early shifts and provide round-the-clock support, including weekend shifts. Soft Skills & Work Traits: - Strong analytical, investigative, and troubleshooting skills. - Effective written and verbal communication skills, with the ability to simplify complex security issues. - Organized, detail-oriented, and capable of managing multiple priorities under pressure. - Passion for security, continuous learning, and operational excellence. - Comfortable working in a rotating shift model, including weekend support. - Strong desire to understand security incidents thoroughly. Benefits: - Tower's headquarters are located in the historic Equitable Building in NYC's Financial District, with a global impact and offices worldwide. - The firm fosters a culture where smart, driven individuals thrive in a collaborative environment without egos. - Benefits include generous paid time off, financial wellness tools, hybrid working opportunities, daily meals and snacks, wellness experiences, volunteer opportunities, social events, continuous learning opportunities, and more. At Tower, you will find a welcoming and collaborative culture, a diverse team, and a workplace that values both performance and enjoyment. Join a team of great people doing great work together. Tower Research Capital is an equal opportunity employer.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
The Applications Support Analyst 2 is a developing professional role where you will apply your specialty area knowledge to monitor, assess, analyze, and evaluate processes and data. You will be responsible for identifying policy gaps, formulating policies, interpreting data, and making recommendations based on your research and interpretation of factual information. Additionally, you will identify inconsistencies in data or results, define business issues, and provide recommendations on policies, procedures, or practices. By integrating established disciplinary knowledge within your specialty area with a basic understanding of related industry practices, you will contribute to the team's objectives. Your role will have a limited but direct impact on the business through the quality of the tasks and services you provide, with the impact restricted to your own team. As an Application Support Analyst, your primary responsibilities will include having a good understanding of application support procedures and concepts, as well as basic knowledge of other technical areas to maintain, identify, and define enhancements to existing applications and their operating environments. You will analyze existing system logic, use evaluative judgment to make recommendations, and implement enhancements or fixes. By formulating and defining the scope and objectives for changes through research and fact-finding, combined with a basic understanding of business systems and industry standards, you will be documenting requirements. Collaboration with appropriate development and production support areas, participation in validation and testing activities, and assessing the applicability of previous experiences are also key aspects of your role. Your activities will have a limited but direct impact on the business through the quality of services provided, influencing your team and closely related teams. Efficient exchange of ideas and information in a concise and logical manner will be essential, along with the performance of other assigned duties and functions. Qualifications for this role include 2-6 years of experience or interest in application support procedures, concepts, and other technical areas. Participation in process improvements, ability to work under pressure, analytical and troubleshooting skills, knowledge in banking applications and server infrastructure, as well as good interpersonal and communication skills are desired attributes. A Bachelors/University degree or equivalent experience is required for this position. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi. Additionally, you can view Citi's EEO Policy Statement and the Know Your Rights poster for more information.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
This position is part-time and crucial for timely ordering and shipping. As an IT Purchasing Associate, your responsibilities will include processing inbound purchasing requests, managing the queue in SalesForce, acquiring approval for quotes through DocuSign, placing orders for IT hardware/software from Privia preferred vendors, ensuring the best value in orders, tracking shipping information, and updating related SalesForce cases. Additionally, you will handle occasional shipping tasks, ordering, shipping, and delivery exceptions, as well as facilitate the delivery and installation of hardware/software with Privia Field Engineering teams. Moreover, you will be expected to track licensing for software, services, and IT products throughout the organization, including processing renewals, coordinate the handoff between IT Operations and Finance, attend monthly IT/finance meetings, and communicate effectively with all levels of the IT structure while maintaining vendor relationships. To be considered for this position, you need to meet the following qualification criteria: - Excellent English communication skills, both verbal and written. - Willingness to work in fixed Night Shifts (6:30 pm to 3:30 am). - Ability to work independently as well as in a team environment. - Strong analytical, problem-solving, and troubleshooting abilities. - 2 to 3 years of experience in a technical support role. - Education requirement: Bachelor's degree (B.E./ B.Tech) or Diploma in Engineering, preferably in Computer Sciences. The job location for this role is in Mumbai, with additional perks such as free pickup & drop cab and food facility. If you meet the qualifications and are ready to take on this challenging role, please share your updated resume to careers@accesshealthcare.com. For further inquiries, you can contact HR- Rathish at Mobile.No: +91-91762-77733. Venue: Access Healthcare Services Pvt Ltd Empire Tower, 14th floor, D wing, Reliable Cloud City, Gut no-31, Thane - Belapur Road, Airoli, Navi Mumbai, Maharashtra 400708. Profile Summary: - Employment Type: Full Time - Role: Senior Client Partner - Technical Support Helpdesk - Industry: BPO, Call Centre, ITES - Salary: Best in the industry - Function: ITES, BPO, KPO, LPO, Customer Service, Operations - Experience: 1 - 4 Years - Deadline: 2019-03-31 This role offers an opportunity to work in the Healthcare and RCM Industry, providing technical support helpdesk services. Your responsibilities will include experience in the installation of Windows, configuration, technical troubleshooting, and remote support, with a requirement of 2 to 3 years of experience in a technical support role.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
halol, gujarat
On-site
As a Quality Engineer at Switchgear and Control Techniques Pvt Ltd, you will be responsible for ensuring the highest standards of quality in the design, production, and testing of electrical panels for switchgear and control systems. Your role will involve implementing quality control procedures, enhancing product reliability, and ensuring compliance with industry standards and regulations. Your key responsibilities will include inspecting incoming raw materials, components, and parts to ensure they meet specifications, reviewing supplier quality documentation, developing inspection plans based on quality standards, identifying non-conforming materials, and maintaining inspection records. You will collaborate with various teams to address quality issues, conduct supplier audits, assist in calibration of inspection equipment, and support continuous improvement initiatives. To qualify for this role, you should have a B. Tech in Electrical Engineering and 3-5 years of experience in electrical engineering or related fields. You should possess a basic understanding of switchgear systems, electrical circuits, and control technologies, with familiarity in electrical design being advantageous. Knowledge of SAP, electrical safety standards, and the ability to handle multiple tasks effectively are essential. Strong communication, analytical, and troubleshooting skills will be beneficial for client interaction, team coordination, and driving continuous improvement efforts.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
chennai, tamil nadu
On-site
You will be working under general supervision in a 24/7 online Service Desk (Semi-Technical) where you will assist customers by performing tasks requested through assigned Service Requests, Incidents, and Changes. Your responsibilities will include providing detailed analysis, guiding users through step-by-step solutions, setting up workspaces, modules, features, configuration validation, user access administration, and assisting with application-related issues. Your support will involve communicating solutions in a user-friendly and professional manner to ensure customer satisfaction. Your main duties will involve delivering exceptional service and support to end-users using an online Service Desk ticketing system. You will interact with customers to provide information on IT products and services, gather detailed information to determine requirements, diagnose and resolve application and software issues, research information using available resources, follow standard processes, and escalate priority issues to appropriate teams. Additionally, you will process and record communications accurately, offer alternative solutions where necessary, communicate effectively, stay updated with system information, and assist team members during their absence. To excel in this role, you should have knowledge of customer service principles, effective phone etiquette, strong listening skills, clear communication abilities, multitasking capabilities, reasoning and analytical skills, computer fundamentals, web applications, troubleshooting skills, and proficiency in grammar and typing. You are expected to have a minimum Bachelor's degree or equivalent relevant experience, as well as basic knowledge of computers, the internet, browsers, and MS Office Suite. Desirable skills and experience include at least one year of experience in Phone, Email, or Chat support in IT Service Desk, Helpdesk, Technical Support, or US customer support. Previous work experience in the Pharma industry would be considered a plus. Your role will involve providing critical support to end-users, resolving issues promptly, and ensuring customer satisfaction through effective communication and problem-solving skills.,
Posted 2 weeks ago
3.0 - 7.0 years
2 - 3 Lacs
Hyderabad
Work from Office
CCTV Networking Engineer A CCTV (Closed-circuit television) Networking Engineer is responsible for designing, installing, maintaining, and troubleshooting CCTV camera systems and their associated network infrastructure. This includes tasks like installing cameras, configuring network equipment (routers, switches, etc.), ensuring proper cabling and connectivity, and providing technical support to users. They also play a role in system maintenance, upgrades, and ensuring compliance with security standards. Responsibilities: System Design and Installation: Conducting site surveys, designing CCTV system layouts, and installing cameras, recording devices, and other necessary equipment. Network Configuration: Setting up and configuring network devices (routers, switches, access points) to support the CCTV system, ensuring proper connectivity and data transmission. Cabling and Wiring: Installing and managing cabling infrastructure for cameras and other components, ensuring proper connections and adherence to standards. Troubleshooting and Maintenance: Diagnosing and resolving technical issues related to CCTV cameras, network connectivity, recording devices, and other system components. System Monitoring and Support: Monitoring system performance, providing technical support to users, and ensuring the system is functioning optimally. System Upgrades and Maintenance: Performing routine maintenance, installing software updates, and upgrading system components as needed. Documentation: Maintaining accurate records of system configurations, installations, maintenance activities, and troubleshooting steps. Compliance and Security: Ensuring that the CCTV system complies with relevant security standards and regulations. Required Skills: Networking Fundamentals: Strong understanding of networking concepts, including TCP/IP, routing, switching, and wireless networking. CCTV System Knowledge: Familiarity with various CCTV technologies, including analog and IP cameras, DVRs, NVRs, and surveillance software. Troubleshooting Skills: Ability to diagnose and resolve technical issues related to CCTV systems and networks. Technical Skills: Proficiency in installing, configuring, and maintaining CCTV equipment, network devices, and cabling infrastructure. Communication Skills: Ability to communicate technical information clearly to both technical and non-technical users. Problem-Solving Skills: Ability to analyze problems, identify solutions, and implement them effectively.
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
Realize your potential by joining the leading performance-driven advertising company! As a T2 Technical Support Engineer on our Support team, you'll play a key role in troubleshooting and resolving complex technical issues for our Account Managers, Sales teams, and end advertisers. You'll work directly with global clients, supporting them with high-level technical solutions and ensuring the optimal performance of Taboola's SaaS products. If you're passionate about problem-solving, customer satisfaction, and working in a dynamic environment, this is the perfect role for you! To thrive in this role, you'll need extensive experience in the AdTech industry, with a deep understanding of its ecosystem and trends. Proficiency in programmatic advertising concepts and workflows is essential. Advanced SQL skills are required with the ability to write complex queries for data extraction, analysis, and in-depth troubleshooting. You should have advanced troubleshooting skills to quickly diagnose, isolate, and resolve highly complex technical issues. An advanced technical orientation and understanding is necessary, including familiarity with architectural design and flows, relations between frontend and backend services, and the ability to read code. Experience with APIs and RESTful services for integration and troubleshooting is preferred. Knowledge of data analysis tools such as Kusto, Grafana, Big Query, and Kibana is a plus. Strong problem-solving skills are required to quickly diagnose and resolve complex issues. Fluent English communication skills (both verbal and written) are essential, along with the ability to manage customer interactions professionally. Bonus points if you have a background in Digital Advertising (DB360, Google Analytics, GTM, etc.) and experience in a multinational organization collaborating with diverse teams. As a T2 Technical Support Engineer, you'll bring value by troubleshooting complex issues related to digital advertising metrics using system logs and data analysis tools. You'll take end-to-end ownership of investigative cases, ensuring timely resolutions within service agreement levels. Collaborating with internal teams (1st and 3rd level support, Product, R&D) to improve processes and address technical challenges. Engaging with advertisers directly, understanding their issues, providing solutions, and ensuring customer satisfaction. Generating detailed reports and insights, offering data-driven solutions to enhance customer experience. Providing ongoing support and driving continuous improvement across teams and processes. Why Taboola If you ask Taboolars what they love about working here, they'll tell you they've been empowered to realize their full potential while growing and learning from and with smart and talented people. Adam Singolda, Taboola Founder and CEO, says "You can copy anything from another business but you can't copy a company's culture." What's in it for you Well-being: Competitive health and medical coverage. Flexibility: Opportunities for career development and growth. Innovation: Work with cutting-edge SaaS tools and technologies. Ready to realize your potential It's easy! Submit your CV by clicking the Apply button below. Taboola is an equal opportunity employer, and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need. About Taboola: Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale. Taboola works with thousands of businesses who advertise directly on Taboola's powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi, and others use Taboola's technology to grow audience and revenue, enabling Taboola to offer unique data, specialized algorithms, and unmatched scale.,
Posted 2 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
Chennai
Work from Office
Job description We are hiring for Voice/chat Support role ( International Process ) Designation : Engineer Shift : Flexible to work in Rotational Night shift Job location : Chennai(Ambit IT Park) Work Model : Work from office Week off: 2 days Rotational Week off Looking for immediate joiners/Can join in two weeks time. Primary Skills: • Excellent Communication - for voice, email, chat support • Should be able to communicate effectively • Should possess good telephone and email etiquette • Must be a graduate • Should be willing to work in US time zones • Must have good customer handling skills with the ability to learn networking concepts Job Responsibility : Provide technical support to customers through various channels such as chat, email, and web chat. Troubleshoot and resolve customer issues related to software products in an efficient manner. Utilize problem-solving skills to identify root causes of problems and implement solutions. Collaborate with internal teams to escalate complex issues when necessary. Maintain accurate records of customer interactions using CRM software. Provide technical support to customers through various channels such as chat, email, and web chat. Please send updated resume : nivya.avinash@movate.com
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
kushinagar, uttar pradesh
On-site
As a Packaging Technician at Hutamaki in Kushinagar, you will be responsible for performing day-to-day packaging tasks which include packing products according to company specifications, ensuring quality control, troubleshooting packaging issues, and assisting in packaging design and development. Your role will require close adherence to safety and quality standards, maintaining an organized and clean work area, and effective communication with team members to ensure smooth operations. To excel in this role, you should possess Packing and Packaging Design skills, Quality Control skills with attention to detail, effective Communication skills for teamwork, Troubleshooting skills to resolve packaging issues, and relevant experience in a packaging or manufacturing setting. Additionally, you should have the ability to work independently, meet production deadlines, and hold at least a high school diploma or equivalent; technical certification is a plus. If you are seeking a challenging opportunity where you can apply your packaging expertise and contribute to the success of a dynamic team, this role at Hutamaki is the perfect fit for you. Join us and be part of a collaborative environment that values innovation, safety, and quality in packaging operations.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
You have experience in running operations with ITIL processes and are ITIL certified. Your excellent analytical and troubleshooting skills coupled with strong verbal and written communication abilities make you a valuable asset. Your creative thinking is evident in implementing service improvements, automation, incident reduction, standard change conversion to service request, and fail change reduction. You are open to learning new technologies, scaling up quickly, and adapting to different roles as needed. In your role, you have demonstrated expertise in running operations following ITIL processes and have experience in writing RFPs, solutions, and presentations during client visits. Your practical experience with agile methodologies and tools is commendable. Additionally, you have experience working with geographically separated customers and onshore-offshore teams, showcasing your cross-functional knowledge and excellent collaboration skills. As a Process Subject Matter Expert, you are responsible for overseeing the entire management of ITIL SIAM processes. You ensure that supporting tools are aligned with processes, with clear categorization, prioritization, and efficient management of attributes. Your responsibilities include process governance, ensuring SLAs and KPIs are met, and providing timely updates as the central point of contact between technical teams, stakeholders, and leadership. You excel in establishing and communicating process missions, goals, and objectives to stakeholders, documenting and maintaining procedures, resolving cross-functional issues, and ensuring proper staffing and training for execution. Continuous process improvement is a key focus, where you develop and refine process management procedures to enhance efficiency and effectiveness. Monitoring, measuring, and reporting on process effectiveness to senior management, as well as continual service improvement and collaboration with customer organizations, are part of your responsibilities. In terms of technical requirements, you are proficient in ITIL V3, ITIL V4, and SIAM practitioner professional. Your expertise lies in process management, process design, and re-engineering. Additionally, you play a crucial role in stakeholder management, ensuring clear and consistent communication across teams and external parties. Your preferred skills include technology architecture, ITIL service management, consulting, change management, incident and request management, service operation, and SIAM. You are also tasked with leading a team of 4-5 Process Managers and Consultants, showcasing your leadership abilities and experience in managing teams effectively.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a Production Support Engineer at Guidewire in Bangalore, India, you will be an integral part of our team responsible for ensuring the accurate and timely delivery of services to our customers. Your primary responsibilities will include processing and managing order fulfillment activities, collaborating with internal teams, and upholding compliance with company policies and customer requirements. Key Responsibilities - Support the GGS Team and VP MOM Strategic initiatives. - Coordinate internally to ensure prompt delivery of products or services. - Validate order details to ensure they comply with contract terms and company policies. - Monitor Emails and slack channels for any changes requested by customers. - Proactively identify and resolve order discrepancies or fulfillment-related issues. - Contribute to process improvements to enhance operational efficiency. - Keep stakeholders informed about order status and potential delays. - Ensure adherence to security, data privacy, and compliance policies. - Collaborate with other GGS Teams for problem resolution, following the escalation process if necessary. Required Qualifications & Skills - Proficiency in General Desktop with Window experience. - Knowledge of Java, AWS, SQL. - Ability to provide 24/7 support during regular weekend shifts. - Strong troubleshooting skills. - Excellent attention to detail and accuracy in transaction processing. - Effective communication and problem-solving abilities. - Proficient in Microsoft Office (Excel, Word, Outlook) and ERP/order management systems. - Capability to work independently and manage tasks effectively in a fast-paced environment. - Flexibility to work on a Sunday-to-Thursday schedule. Joining Guidewire will offer you the opportunity to be a part of a dynamic, globally growing industry team. You will have access to professional development, career growth opportunities, competitive benefits, and a supportive work-life balance. Our inclusive and collaborative company culture values detail-oriented, proactive individuals who are eager to contribute to a high-performing team. If you are detail-oriented, proactive, and keen on contributing to a high-performing team, we encourage you to apply for the Fulfillment Associate role at Guidewire in Bangalore, India. For more information about Guidewire, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.,
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
coimbatore, tamil nadu
On-site
You are a highly skilled and experienced Electrical PLC Control Engineer in Special Purpose Machine (SPM, responsible for designing, developing, programming, and commissioning automated control systems for industrial processes. Your strong background in electrical engineering, programmable logic controllers (PLCs), human-machine interfaces (HMIs), and industrial networking, coupled with a keen eye for detail and a commitment to delivering high-quality, reliable solutions, makes you an ideal candidate for this role. As a PLC Programmer / Automation Engineer, you will interpret electrical schematics, P&IDs, and functional specifications to design and develop PLC-based control systems. You will select and specify appropriate electrical components, sensors, actuators, and control hardware, and develop detailed electrical drawings, wiring diagrams, and panel layouts using CAD software such as AutoCAD Electrical or EPLAN. Your responsibilities include developing, testing, and debugging PLC programs from scratch or modifying existing code using various PLC platforms like Siemens TIA Portal, Rockwell Studio 5000/Logix Designer, Mitsubishi GX Works, or Omron CX-One. You will implement control logic, algorithms, and safety interlocks in accordance with project requirements and industry standards, optimizing PLC programs for efficiency, reliability, and maintainability. Additionally, you will design and develop user-friendly HMI/SCADA screens for process visualization, data acquisition, and operator control, configuring alarms, trends, recipes, and reporting functionalities within HMI/SCADA applications. You will perform factory acceptance testing (FAT) and site acceptance testing (SAT) of control systems, troubleshoot electrical and programming issues, and collaborate with cross-functional teams to ensure successful system integration. Your role also involves providing technical support and troubleshooting for existing control systems, creating and maintaining comprehensive technical documentation, staying updated with industry trends and best practices, and identifying opportunities for process improvement and enhanced system performance. You should have strong proficiency in programming and configuring PLCs from major vendors, hands-on experience with HMI/SCADA development, and solid understanding of industrial communication protocols. Preferred skills for this role include experience with robotic systems and integration, knowledge of databases and data acquisition systems, familiarity with functional safety programming, and certification in relevant PLC platforms. You can expect benefits such as a competitive salary, health insurance, paid time off, retirement plan, professional development opportunities, and more. This is a full-time, permanent role located in Coimbatore, with a flexible schedule and benefits including health insurance, leave encashment, paid time off, provident fund, and bonuses. If you possess excellent problem-solving, analytical, and troubleshooting skills, along with strong communication and interpersonal abilities, and are willing to travel to client sites for commissioning and support as needed, you are the ideal candidate for this position.,
Posted 2 weeks ago
6.0 - 10.0 years
0 Lacs
pune, maharashtra
On-site
You will be responsible for performing implementations for Fiserv's clients through telephone, e-mail, and web-based contact channels. Ensuring professional and timely client/internal communications regarding ongoing implementation/support cases will be a key part of your role. It will be essential to thoroughly track, organize, and document all product and support related activities. Additionally, you will need to develop and maintain a comprehensive understanding of Fiserv products and services, while staying updated on relevant industry trends and best practices. Handling mission-critical projects during and after implementation will also be a crucial aspect of your responsibilities. As the accountable individual for driving production incidents to resolution, you will need to analyze and coordinate with the necessary parties and always act as the owner and leader of the situation. Collaborating with business analysts and developers to discuss technical issues, recreating problems locally, identifying underlying defects, and performing a technical evaluation of the defects will be part of your daily tasks. ### What you will need to have - A degree in Computer Science, Management Information Systems, Information Technology, Accounting, Business Management, or related fields. - 6-8 years of proven experience with client implementations/services, dealing with both internal and external clients. - Strong troubleshooting skills, communication skills, and planning abilities. - Previous customer service experience. ### What would be great to have - Experience in the financial industry. - Strong self-motivation and excellent time management skills, including the ability to work on time-sensitive projects to meet deliverables by the expected due date. - Analytical skills to assess client business needs, identify solutions, and manage requirements. - Ability to work on multiple projects simultaneously. - Excellent written and verbal communication skills. - Exceptional organizational and interpersonal skills, with a focus on follow-up and attention to detail. - Knowledge of business methods and practices in the financial services industry. - Ability to work independently and collaboratively. - Creative problem-solving skills, strong analytical and troubleshooting abilities. - Ability to exercise appropriate judgment and decision-making skills to ensure client success. - Willingness to initiate and/or attend troubleshooting sessions during regular and after hours when needed on a priority basis. - Experience working with internal teams on process improvements. - Capability to manage priorities within and across projects in a fast-paced environment while maintaining a focus on the quality of deliverables. - Willingness to coach, cross-train, assist, and help others as assigned. Thank you for considering employment with Fiserv. Please apply using your legal name.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As an Applications Support - Front Office Trading (FX and Commodities) within the Commodities, Currencies and Emerging Markets (CCEM) Application Support group, your role will involve leveraging your technical expertise and critical thinking skills to maintain and enhance global application systems. You will engage in all aspects of the software development lifecycle and collaborate with development and business stakeholders. The team promotes a culture of experimentation, continuous improvement, and learning, creating an environment that values diverse perspectives and innovative solutions for global customers. Working within a team of 35 members across multiple regions, you will interact with various teams and departments, including application developers, the Global Project Management Team, and Infrastructure teams such as Athena and Global Technology Infrastructure (GTI). A combination of technical and business acumen is crucial for success in this role, as the team focuses on managing Front Office Trading applications, Risk Management Systems, Pricing Engines, and other complex infrastructures. Your responsibilities will include managing daily system monitoring processes to ensure applications are running smoothly, responding to error alerts, leading incident management and service recovery efforts during disruptions, and continuously improving production estate management practices. You will also be responsible for overseeing changes going into production, driving DevOps automation initiatives, tracking service levels, engaging with application teams to address root causes of issues, and collaborating with the infrastructure team on service governance and production quality assurance matters. To excel in this role, you must have prior experience in a banking environment leading a production support team, familiarity with secure production environment processes and controls, practical experience with DevOps tools for the CI/CD pipeline, technical understanding of deployed applications, strong analytical and problems-solving skills, effective communication abilities, excellent planning and organizational skills, self-motivation, and a collaborative team-oriented approach. A minimum of 3+ years of experience in application development, production support, or infrastructure SRE engineering is required.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
udaipur, rajasthan
On-site
You will be responsible for overseeing day-to-day Heating Ventilation Air Conditioning (HVAC) operations at Ananta Hotels and Resorts in Udaipur, Rajasthan. Your role will involve troubleshooting equipment issues, performing preventive maintenance, and ensuring high-level customer service for the guests. To excel in this position, you should possess supervisory skills, HVAC and troubleshooting expertise, preventive maintenance knowledge, customer service experience, strong problem-solving abilities, excellent communication and interpersonal skills. Additionally, you should be able to work well under pressure and collaborate effectively in a team environment. A technical certification or degree in HVAC or a related field would be advantageous for this role.,
Posted 2 weeks ago
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