Technical Services Manager

Job Summary

Coating, Packaging, Carpet, and Adhesive segments

Key Responsibilities

• Deliver technical services and formulation support for targeted segments
• Develop and adapt formulations for local market requirements
• Conduct technical training for customers, distributors, and internal teams
• Perform competitive analysis and recommend strategies
• Ensure compliance with statutory and internal standards
• Manage lab operations efficiently and uphold EHS and ISO requirements
• Support customer complaint resolution and application troubleshooting
• Maintain lab equipment, calibrate instruments, and document results
• Participate in field trials and on-site customer visits as needed
• Contribute to technical papers, exhibitions, and industry seminars

Job Requirements

• MSc or Bachelor of Engineering or Master's of Engineering in Chemistry preferred

• At least 8 years of formulation experience in Polymer dispersions/coatings with at least 2 years in a supervisory/people leadership role

• Sound understanding of polymer science and standard test methods
• Strong customer focus with the ability to provide prompt, practical solutions
• Deep knowledge of core markets, competitors, and emulsion polymer technology