Technical Program Manager

Terafac is looking for a sharp, technically curious generalist to join us as a Technical Program Manager — a hybrid role for someone who wants to work across engineering, product, and data to build and scale AI-powered systems for industrial robots.

You’ll work directly with the founders and engineering team to ship features, define workflows, and troubleshoot live deployments — while taking full ownership of key customer accounts, from early solution discussions to on-site delivery and iteration.

This is an ideal role if you’re technical, hands-on, and excited by the idea of building real-world AI systems — while also growing your product, business, and system-design muscles.

About Terafac

Terafac is where AI meets the real world.We’re building an AI-Vision platform that enables industrial robots to see, think, and adapt like skilled human workers - transforming how physical work gets done across global manufacturing.

Operating at the intersection of AI, computer vision, robotics, and manufacturing, Terafac is addressing global challenges such as labour shortages and the need for scalable automation. Our systems are already live in production environments, with active scale-up across India and international markets.

At Terafac, you’ll work on some of the hardest, most meaningful problems in AI, Computer-Vision and robotics, with deep hands-on exposure and ownership in a fast-paced, high-impact startup shaping the future of manufacturing.

Key Responsibilities

• Owning a customer account end-to-end — from understanding shopfloor requirements to leading feature scoping, rollout, and iteration.
• Work closely with engineers and product leads to define requirements, break down problems, and track delivery across sprints
• Working with on-site deployment teams to ensure smooth rollout, operator adoption, and feedback collection.
• Own documentation, configuration, issue tracking, and test protocols for key systems ensuring clarity across product and engineering
• Use your technical skills to set up, test, debug, and support AI/ML workflows — including models, APIs, dashboards, and tools
• Help design and improve internal tools, data flows, and user interfaces for operators, testers, and customers.
• Represent product and tech in field-level conversations with customers, vendors, and partners.
• Bring a structured product mindset to everything — simplifying workflows, clarifying decisions, and improving reliability.

Minimum Qualifications

• Bachelor’s or Master’s degree in Engineering, Computer Science, Business, or a related field
• 2-4 years of experience in product, consulting, startups, or similar high-ownership environments
• Strong product mindset & relevant experience to show
• Comfortable using Notion, Google Sheets, Jira, and Figma for documentation and collaboration.
• Strong communication and stakeholder management skills - ability to lead conversations with both engineers and external customers.

Preferred Qualifications

• Experience in deep-tech or startup environments across product, engineering, program management, or customer-facing roles
• Technical knowledge and practical experience working with engineering teams
• Working knowledge of Python, Git, backend or API-based systems
• Comfort working across ambiguous, fast-changing technical environments with lots of ownership.
• Bonus: Experience in field-facing roles such as customer deployments, testing, integration, or technical support

Job Details

• Job Type: Full-time
• Location: Chandigarh, Sector 25 (Work from Office)

Contact Details

• Send your resume to: hiring@terafac.com
• cc: simar-sethi@terafac.com
• Contact Number: +91-8264445150

Job Types: Full-time, Permanent

Pay: From ₹1,000,000.00 per year

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Program management: 2 years (Required)

Work Location: In person