Technical Manager

Enveu

12 years

0 Lacs

noida uttar pradesh india

Posted:1 day ago| Platform:

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Skills Required

governance software management saas architecture design communication reporting steering jira confluence servicenow agile scrum leadership

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview

We are looking for a

Technical Manager

to manage and grow our enterprise client engagements. This role is critical in ensuring delivery excellence, governance, and long-term client satisfaction. The Technical Manager will act as the

primary point of contact for enterprise clients

, overseeing technical delivery, process adherence, and client communications.

Key Skills & Qualifications

Experience: 8–12 years in software delivery/technical management, with at least 3–5 years managing enterprise clients.
Technical Background: Strong understanding of software delivery lifecycles (preferably OTT, SaaS, or media domain). Ability to discuss architecture/design at a high level.
Enterprise Experience: Exposure to client environments with heavy processes, ceremonies, and governance models.
Communication: Excellent written and verbal communication skills for enterprise-level client interactions (structured reporting, professional emails, steering decks).
Tools: Familiarity with Jira, Confluence, ITSM tools (e.g., ServiceNow/JIRA JSM), and standard project management frameworks (Agile/Scrum/Kanban).
Leadership: Proven ability to lead cross-functional teams and manage delivery pods.
Stakeholder Management: Skilled at handling escalations, managing C-level expectations, and balancing client vs. internal priorities.

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